ENABLING INFORMATION GOVERNANCE IN HEALTHCARE Information... · responsibilities of the governance...

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©2017 Collibra Inc ENABLING INFORMATION GOVERNANCE IN HEALTHCARE Best Practices & Practical Solutions Chris Cooper Justin Washburn Director Healthcare Healthcare Solution Architect 25 September 2017

Transcript of ENABLING INFORMATION GOVERNANCE IN HEALTHCARE Information... · responsibilities of the governance...

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©2017 Collibra Inc

ENABLING INFORMATION

GOVERNANCE IN HEALTHCARE

Best Practices & Practical Solutions

Chris Cooper Justin Washburn

Director Healthcare Healthcare Solution Architect

25 September 2017

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2 | ©Collibra 2017

Data-driven organizations empower everyone to:

Understand

what it means

Trust

that it is right

Find

the data they need Find

the data they need

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Modern data-driven organizations use Collibra

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Healthcare Customers Industry leaders rely on Collibra for their data governance

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We Serve the Data Steward

Collibra is the go-to application that supports all

responsibilities of the governance and stewardship

team

We Support the Knowledge Worker

Every single employee in an organization should

want to use Collibra

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Information governance maximizes the value of data

Value

Level of Business Engagement

Data Management (IT)

Documentation –

lineage, glossary,

dictionary etc.

Data Governance

(IT, Business)

Working groups agree

standards, definitions etc.

Information Governance

(IT, Business, Executives)

Share easy to find, trustable

information to make decisions

High

Low

Understand

Trust

Find

High Low

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What data exists across the organization?

Data Sources & Systems

Atomic Data (Warehouses & Raw Zones)

Refined Data (Data marts & Refined

Zones)

Reports

Data Sets & Queries &

Models & Views

Data

Scientist

Metrics &

Definitions

Business

Users Business

Analysts Report

Developers/

Analysts ETL

Developers

&

Integration

Specialists

Data Citizens Find Find

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Jump start your IG Program with a report catalog

Unified User Experience (Collibra Report Catalog)

Custom Dashboards Radar and Reporting Workbench Discern Explorer

Vendor Reports Legacy reports

Find

the data

they

need

Find

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One Customer’s Approach

Unified User Experience

Qlik Dashboards Epic Radar and Workbench Custom SQL Based Reports

Data Persistence

Epic Star Epic Clarity PeopleSoft

Chronicles API, Costflex, etc.

PeopleSoft Reports Google-Like Quick Answers

Find

the data

they

need

Find

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Software Architecture Lab. 10

ED Throughput

In the past 12 months, there were 217,294 arrivals to the ED. The average length of the

ED Encounter for 2016 to date was 127 minutes. This is up slightly from 116 minutes in

2015.

View Source

Find

the data

they

need

Find

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Software Architecture Lab. 11

Find

the data

they

need

Find

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Enabling Analytics Requires Understanding

5. Make lineage visible at point of consumption (context via metadata)

1. Identify and certify

trusted sources

2. Formalize

responsibilities

3. Establish data

quality metrics

4. “Watermark”

outputs

Understand

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Data Context is needed for Analytics & BI

• Data quality results– link data quality scores with reports and business views of data

• Business rules – track quality scoring and on boarding of business rules

• One stop, searchable access to find reports across existing BI and reporting silos

• Track and automatically maintain lineage from source to target, transformation logic etc.

Data Quality

Report & Data

Catalog

• Document business and technical lineage, metadata, enterprise systems and data flows

• Track and automatically maintain lineage from source to target, transformation logic etc.

Data Lineage

and Metadata

Reference Data

Management

• Manage, govern and deploy enterprise reference data and clinical terminologies, lists and cross maps

• Issue management, tracking and remediation plan workflows

Understand

• Identify critical data elements for a given metric

• Report metadata including: calculations, inclusion and exclusion requirements, reference data lists

Metric

Definitions

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Understand your Metrics

• Definitions

• Inclusion & exclusions

• Numerator

• Denominator

• Calculations

• Responsibilities

• Data elements

• Reference data sets

Understand

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Help you to address the

following topics:

• Right to be forgotten

• Right to portability

• Right to be informed

• Right to oppose

• …

End-to-end lineage Connect systems, data movement and business metadata Understand Understand

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Data Quality Dashboards

Data quality rules and associated

measures are consolidated at a relevant

level (at the master data level in this

example) in Data Quality Dashboards.

This provides an overview of data quality

over data quality dimension for data

quality rules executed in several

systems.

Establish communication plan around data quality issues Understand

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Terminologies and Vocabularies drive analytics Reference Data Governance

Myocardial infarction

410 (ICD-9)

I50.9 (ICD-10 CM)

I229 (SNOMED-CT)

heart attack

K75 (ICPC-2)

58258-5 (LOINC)

Code Standardization

Reference Data

Management

Hierarchy and

Relationships

Cross mapping

Versioning Aggregates and Counts

Dimensions

Understand

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Required reference data management capabilities Yet, Excel is the most common tool in use today

• Support diverse reference data sets

– Public

– Private

– Semi-private

• Connectivity & integration

• Versioning

• Security

• Scale and performance as an enterprise

system

Understand

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• The situation in a project when developers

accept compromises in one dimension of a

system in order to meet urgent demands in

other dimensions (Clear, 2003 )

• Includes code-related and non-code related

elements

• A component of technical debt (Tom, 2013)

• The situation in which software products

lack the necessary internal documentation.

Technical Debt

Documentation Debt

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QUESTIONS?

@COLLIBRA

WWW.COLLIBRA.COM

[email protected]

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Know where the

data comes from

Know what the

data means

Know that the

data is right Find Understand Trust

Collibra: the system of record for data change agents

data sources / applications / external

data

data movement & data cleaning data consolidation & archival Virtualization & analytics

ODS MDM Data Mart DWH

Big Data Discovery Big Data Archival

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High-level Collibra Integration Architecture

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Capabilities to Enable HC Information Governance Enterprise Data Portal

Catalog Search Data governance/quality scorecards

Certification and attestation Data helpdesk Data sharing agreements/SLAs

Access & resource requests/approval Provisioning Metrics/calculations governance

Fin

d

Data Governance

Reporting Roles and Responsibilities Policies

Operating model Data sharing agreements/SLAs Issue management workflows

Authority and voting/approval Data/report certification and attestation Data governance process flows

Data ownership Data loss prevention/Data classification Data governance/quality reporting

Data Management

Data dictionary Data set creation/management Critical data elements

Data lineage & traceability Application/system inventory Metadata management

Master Data (Provider/Person/Location/etc.) Data quality rules & profiling Business glossary

Reference data Report catalog KPI & Metrics catalogs

Un

ders

tan

d

Integration / Collibra Connect

Tru

st

Co

llib

ra