Enabling Digital Transformation

Tathagat Varma

http://thoughtleadership.in

About me…

• Computer Scientist and Antarctic researcher with Defense Research & Development Org 1991-1995

•  Product leader and technologist with Siemens, Philips, Huawei, McAfee and NetScout 1995-2009

• Business leader with Yahoo! R&D and [24]7 Innovation Labs 2009-2014

•  Enabling Digital Transformation with leading organizations 2014-

What is “Digital”?

•   Not just about technology alone, but creating an agile organization

•   Not just limited to IT or one single area but reach everywhere in the org

•   Gather business intelligence to improve decision-making

•   Aligned to customer needs, products and services are built faster

What is “Transformation”?

•   In an ideal world, businesses evolve constantly

•   Full-scale change to the fundamentals of a business, even its supply chain

•   Adoption of digital technologies could disrupt existing business models

“Digital Transformation”

•   HBR: Digital transformation is about reconstructing the firm around digital operating principles, integrating traditional assets to address new challenges and pursue new opportunities.

•   MIT Sloan: The use of technology to radically improve performance or reach of enterprises

•   Wikipedia: Application of digital technology in all aspects of human society

Digital Enterprise?

Customer Experience

Customer Understanding

Top-line Growth

Customer Touchpoints

Operational Processes

Process Digitization

Worker Enablement

Performance Management

Business Models

Digitally Modified

Businesses

Creation of New Digital

Businesses

Digital Globalization

What is IT’s role?

A “Digital Mindset”?

•   Growth Mindset

•   Agile Development

•   Lean Principles

•   Feedback-driven Engineering

•   T-shaped Skills

Mindset

Agile Development

http://agilemanifesto.org/

Lean Principles

1. Identify Value

2. Map the Value

Stream

3. Create Flow

4. Establish Pull

5. Seek Perfection

Feedback-driven Engineering

T-shaped Skills

Well-rounded Skills

Customers

“Why”

Technology

“How”

Solutions

“What”

Recap

•   Business must transform how they build products and sell to customers

•   It can’t be limited to a few pockets, but must encompass the entire enterprise

•   Digital enterprise exploits digital technologies to create opportunities

•   IT has a pivotal role in enabling digital transformation across the enterprise

Q&A

References

•   What is digital transformation?, http://www.theguardian.com/media-network/media-network-blog/2013/nov/21/digital-transformation

•   The Nine Elements of Digital Transformation, http://sloanreview.mit.edu/article/the-nine-elements-of-digital-transformation/

•   To lead a digital transformation, CEOs must prioritize, http://hbr.org/2017/01/to-lead-a-digital-transformation-ceos-must-prioritize

•   Digital Transformation, http://www.capgemini-consulting.com/digital-transformation