Employing Workforce Analytics to Measure and Drive Engagement

Copyright © 2013 Great Place to Work ® Institute, Inc. All rights reserved1 Great Place to Work ® Institute, Inc 2013 All Rights Reserved

Great Place to Work®

GREAT PLACE TO WORK

Copyright © 2013 Great Place to Work ® Institute, Inc. All rights reserved2

Great Place to Work®


EMPLOYING WORKFORCE ANALYTICS TOMEASURE AND DRIVE ENGAGEMENT

Ron ThomasCEO, Great Place to Work-Gulf


Questions

What is happening? Why is it happening? What effect is it having on our organization? What is happening within our organization that is affecting our ability to perform or reach

new goals? What options do we have to improve our position?


Inscription: Know thy Self [WORKFORCE]


Know Thy Customers [Employees]

Mercedes Ford


Analytics in use

Financial Services: Credit scoring, Fraud detection & Underwriting Retail-Marketing promotions, inventory, demand forecasting Manufacturing-Supply Chain optimization Hospitality-pricing, customer loyalty and yield management Transportation-Scheduling, routing and yield optimization HR-Workforce Planning, Employee Engagement, Leadership Development, Succession

planning??????


What is your DNA?

Individual1. Gender2. Age3. Ethnicity4. Geography5. Salary6. years of experience7. Education8. Skill Set

Organizational1. Company Culture2. Region3. Division4. Country5. Work Unit6. Function7. Level8. Leadership Pipeline9. Geography10.Product Line11.Turnover rate12.New Skill Set


This is your upcoming decision


Culture Alignment: Does everyone know the goal?


Adaptable Workforce: It is a new game in town


Needs for the New Global Economy

• Developing an adaptable workforce – A critical capability• Revealing the leadership gap – Future growth at risk• Cracking the code for talent

• Driving growth through workforce analytics.


Adaptable: Know thy workforce and capabilities


Leadership gap


Leadership to guide individuals through change anddeliver results


Know thy capabilities


Cracking the code: Do you have the combination


Watch out for the trends


Engage Measurement: The Organization and theEmployee


Companies who focus on culture experience:

Revenue Growth x4.1 Stock Price Growth +827% Net Income +756% Sales Per Employee +13% Return on Investment x15


Higher Engagement Results in

Increased1. Trust throughout the

organization2. Talent Brand3. Innovation4. Collaboration5. Customer Satisfaction6. Productivity

Decreased1. Turnover [$$$]2. Resistance to change3. Obstacles for growth


Q & A

THANK YOU

Employing Workforce Analytics to Measure and Drive Engagement

Business

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