Employers Service Desk

210-04-23Bijeenkomst WSPR

Who are we?• The Employers Service Desk works on getting

the unemployed a job. The main client however is the ‘employer’.

• The Employers Service Desk offers a broad range of integrated services to its clients in relation to staff issues

• We are a hybrid organisation but aim for a “one brand” approach

• We offer our services to the region: the Greater Rotterdam Area/Rijnmond

310-04-23Bijeenkomst WSPR

Main proces of the organisation

1. Acquisition (vacancies and work)

2. Matching

3. Social Return

410-04-23Bijeenkomst WSPR

Our assigments

2 assignments:• Acquisition match-able vacancies• Acquisition of work

Matching• For unemployed people with a short distance

to work• For unemployed people with a large distance

to work

510-04-23Bijeenkomst WSPR

Commercially sensitive

• Employers are essential (paradigm shift)• Labour market orientated (analyses) • Demand driven (matching, training)• No specifications around people with different

backgrounds upfront but in the back office• We offer services for staff around continuity en

flexibility

610-04-23Bijeenkomst WSPR

Success factors

• Demand-oriented,

• Effective

• Efficient

• Quality

Social Return

810-04-23Bijeenkomst WSPR

Our approach

Social Return (SR) policy:

Determine and implement social aims and instruments by adopting social clauses in the procurement processes.

Using you purchasing power to open up the labour market.

10/04/23

910-04-23Bijeenkomst WSPR

Assignment

• Governmental decision in 2011

• Purchasing Power (€ 800.000.000)

• Result 1900 vacancies (care-cure)

• Compensation orders

• Registration

1010-04-23Bijeenkomst WSPR10/04/23

Our strategy

History•Experience with the 5% arrangement•Political decision

Today•5% to 50% arrangements

Future•expansion into the region•Hospitals, Housing corporations

1110-04-23Bijeenkomst WSPR

The Rotterdam approach:

Social Return

10/04/23