Employer Internship Guide - Middlesex Community … A-6A-6D Sample Job ... mass.optimalresume.com...

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Employer Internship Guide

Middlesex Community College

Mission Statement

At Middlesex Community College, everyone teaches and everyone learns. Collaborative in nature and

innovative in practice, we educate, engage, and empower a diverse community of learners. Through

transformative opportunities, we challenge and support every student to succeed and lead. Recognizing

equity and inclusion as the foundations for excellence and creativity, Middlesex Community College

meets the evolving educational, civic and workforce needs of our local and global communities.

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Purpose of Guide

Middlesex Community College is committed to creating partnerships with local businesses to provide real-

world experiences to students in their future careers through internships. The purpose of this guide is to

provide basic information to help employers establish and enhance internship initiatives within their

organizations.

Internship programs create mutually beneficial partnerships that allow students to apply theoretical

foundations from the classroom to real-work situations. They also provide an avenue for businesses to

scout new workforce talent while accomplishing organizational objectives.

If you have any questions concerning our internship program, please contact the Internship Coordinator

at Middlesex Community College or visit https://middlesex-mass.optimalresume.com

Melissa Chaves Welch

Internship Coordinator


33 Kearney Square

Lowell MA 01854

[email protected] 978-656-3469

https://middlesex-mass.optimalresume.com/

mailto:[email protected]

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Table of Contents

Snapshot of Internships……………………………………………………………5

List of Middlesex Community College Programs with Internships……….6

What is an internship? .........................................................................10

Creating a Mutually Beneficial Relationship…………………………….11

How Do Internships Benefits Employers……………………………….11

How Do Internships Benefits Students…………………………………11

Designing an Internship Program that Fits your Needs…………………….12

Creating a Job Description……………………………………………………….13

Types of Internships……………………………………………………………….14

Recruiting an Intern……………………………………………………………….16

Orienting Your Intern……………………………………………………………..18

Supervising Your Intern………………………………………………………….19

Managing Your Intern…………………………………………………………….20

Concluding the Internship………………………………………………………21

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Appendices:

Appendix A-1- Employer Checklist

Appendix A-2- Internship Agreement (Student/Faculty/Site Supervisor)

Appendix A-3 Acknowledgement of Risk and Consent

Appendix A-4 Site Supervisor Evaluation of Student Progress

Appendix A-5 Host Site Evaluation

Appendix A-6A-6D Sample Job Descriptions

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Steps to Setting Up an Internship Program Internship Process in a Snapshot

Employers Guide

Developing a plan should be done three to four months in advance of internship start date. Planning ahead will allow you to plan work projects, draft job descriptions, approve intern supervisors, and arrange for training, workspace, or budgetary requirements. Please review this manual for additional details about the internship process.

STEP 1: Review Internship Opportunities

Work with Human Resources and others to identify internship opportunities within your organization.

STEP 2: Become Familiar with the Legal Requirements Associated with

an Internship

Learn about minimum wage requirements, hiring and termination guidelines, and how interns DIFFER from regular

employees.

STEP 3: Evaluate your Organization & Design a Program

Design a preliminary list of work activities that fits needs of the department or organization. A comprehensive internship

program should include a supervisor to oversee the internship process, daily intern responsibilities, long- or short-term

projects, an on- and off-boarding process, evaluation procedures and a compensation plan whenever possible.

STEP 4: Post your Position

Post your open position at https://middlesex-mass.optimalresume.com and contact MCC's Internship

Coordinator at [email protected]

STEP 5: Interview Hire and Orient Intern

Evaluate resume submissions for potential candidates. The employee supervising the internship should be included in the interview and selection process. Orientation should take place

during the first week of the placement.

STEP 6: Conduct an Evaluation at End of Placement

Once the placement has ended, review evaluations from the intern and supervisors about the placement experience. This

will provide a chance to evaluate your program and make improvement, if necessary.



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ASSOCIATE Degree Programs with Internships

ASSOCIATE Programs

Internship Courses

Number of Hours

Credits REQ’D Contact person

Biotechnology Technician

BIT 200 Biotechnology

Internship

Min. 200 3 Yes Mariluci Bladon

Email: [email protected]

Business Administration

Accounting

BUS 214 Cooperative Field

Experience

135 3 Yes Kim Morrissey



Career

BUS 214 135 3 Approved

Elective Kim Morrissey



Transfer/ Accelerated

BUS 214 135 3 Approved

Elective Kim Morrissey



Hospitality Management


Experience




Hospitality Management – Culinary Arts


Experience



Business Administration Office Systems

& Administration


Experience



Early Childhood Education

EDU 251 Supervised Field

Placement & Seminar

150 6 Yes Nancy Higgins


Early Childhood Education Transfer


Placement & Seminar



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Fashion Merchandising


Experience



Human

Services

HUS 153 Supervised Field

Placement

150 4 Yes Joe Gardner


Human Services Transfer


Placement Seminar


Email:

[email protected]

Liberal Studies Energy Utility Technology

EUT 181 Energy Internship

50 Practicum

Hours

3 Yes Joseph Kalus


Liberal Studies Graphic Design

ART 185 Graphic Design

Internship

120 3 Yes Joe Elier


Liberal Studies – Info Tech –

General Studies

ITC 290 Information Tech

Internship

135 3 Yes Syeda Begum


Liberal Studies – Info Tech –

Transfer Concentration

ITC 290 Information Tech

Internship

135 3 Yes Syeda Begum


Paralegal Studies Career

PAR 199 Paralegal Internship

90 3 Legal Specialty Elective

Halye Sugarman


mailto:[email protected]

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Certificate Programs with Internships

CERTIFICATE Programs

INTERNSHIP Courses

# of Hours

Credit REQ’D Contact person

Alcoholism/Substance Abuse Counseling


Placement Seminar



Biotechnology Technician

BIT 200 Biotechnology

Internship

Min. 200 3 Yes Mariluci Bladon


Direct Support in Human Services


Placement Seminar



Direct Support in Human Services


Placement/Seminar



Early Childhood Education


Placement & Seminar



Energy Utility Technology

EUT 181 Energy Internship

50 Practicum

Hours

3 Yes Joseph Kalus


Entrepreneurship in Small Business

Management


Experience



Graphic Design ART 185

Graphic Design Internship

120 3 Yes Approve

d Elective

Joe Eiler


Hospitality Management


Experience



Hospitality Management Culinary


Experience



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Paralegal Studies PAR 199

Paralegal Internship 90 3 Legal

Specialty elective

Halye Sugarman


Travel Services Management


Experience



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What is an Internship? An internship is a form of experiential learning that incorporates knowledge and theory learned in the

classroom into a professional setting. Internships present students with opportunities to attain practical,

relevant experience and make connections in fields where they are seeking professional careers. In

addition, internships provide employers the opportunity to train and evaluate talented individuals for the

future workforce. (NACE, 2011).

The National Association of Colleges and Employers (NACE) states the following criteria must be met for

the experience to be considered a legitimate internship:

• The experience must be an extension of the classroom: a learning experience that provides for applying the knowledge gained in the classroom. It must not be simply to advance the operations of the employer or be the work that a regular employee would routinely perform.

• The skills or knowledge learned must be transferable to other employment settings. • The experience has a defined beginning and end, and a job description with desired

qualifications. • There are clearly defined learning outcomes/goals related to the professional goals of the

student’s academic coursework. • There is supervision by a professional with expertise and educational and/or professional

background in the field of the experience • There is routine feedback by the experienced supervisor. • There are resources, equipment, and facilities provided by the host employer that support

learning outcomes/goals.

In addition, the Fair Labor Standards Act includes criteria for distinguishing between internships and

employment. These criteria apply to for-profit employers. An internship should:

• Be educational • Have duties that reinforce the educational nature of the internship • Have a strong educational component to negate an employment relationship • Be structured like an academic course • Have a schedule that correlates with the school’s academic calendar and have a fixed duration • Offer course credit • Teach general skills rather than skills particular to the one specific employer • Be for the benefit of the intern – interns should have duties that show a site is teaching the intern,

not just benefiting the employer • Be clearly defined in writing and in practice • Be listed separately from salaried positions on the college’s listings

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Creating a Mutually Beneficial Relationship Internships can be beneficial to the student and to the organization. Developing a program is an excellent

way to invest in your company’s future successes. An intern can provide fresh new perspectives and

increase your talent pool while assisting in meeting organizational objectives.

How do internships benefit employers? While the employer is involved in on-going training and mentoring of interns, benefits are many.

Internships provide:

• A year-round source of highly motivated pre-professionals • An opportunity for new perspectives on various processes, procedures, and programs • Quality candidates for temporary or seasonal positions and projects • The increased visibility of organization on college campuses • The freedom for professional staff to pursue other important projects and tasks • A flexible, cost-effective workforce that does not require long-term employment commitment • Prepared and trained new employees hired from intern pool • A proven, cost-effective way to recruit and evaluate potential employees

(Adapted from materials published by National Society for Experiential Education, NSEE)

How do internships benefit students? A well-structured internship program will allow students to:

• Receive academic credit to fulfill program requirements • Gain real life work experience that is of relevance to their career goals • Gain broad exposure to their industry • Establish a professional network • Gain mentorship and networking opportunities • Work on projects that complement their academic program of study • Accumulate new skills • Test drive their career • Explore the culture of the industry • Decide if the chosen career is a good fit

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Designing a Plan to Fit Your Needs

Your internship program plan should be constructed based on your organization’s needs, resources and

goals. A clear understanding of your company’s objectives will allow you to design a program that is

beneficial to the organization and valuable to the intern. Maximizing the success of your program will

require commitment from your organization. A discussion with management will create a consensus on

internship program goals.

Designing a structured internship program will be the most important influence on the intern’s impression

of an organization. Developing a plan should be done three to four months in advance of internship start

date. Planning ahead will allow you to plan work projects, draft job descriptions, approve intern

supervisors, and arrange for training, workspace, or budgetary requirements.

Here are some things you may want to consider when writing your plan:

• Do you want an intern for a specific project? What are the tasks and objectives of project? Assign projects that require an intern to apply their academic skills to the workplace.

• Will the intern be used for general support around workplace? Do you need an intern to perform administrative and support duties including answering phones, data entry filing, etc.? What percentage of the intern’s time will be spent on these activities? Incorporating general office support will allow the intern to keep busy and stay productive between projects.

• Will the intern be compensated? How much? Be sure your wages are competitive or offer competitive incentives. (See page 13)

• Where will you house the intern? Do you have adequate workspace? • Who will supervise the intern? (See page 19) • What academic background and experience is necessary to be successful in your internship

program?

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Creating a Job Description

A job description acts as a contractual agreement and provides the intern and employer with a clear

outline of responsibilities, required qualifications, and supervision. The student and faculty advisor will use

this job description to establish learning outcomes. The job should be created with intentional learning

outcomes which will allow the student to actively reflect on what is being learned through the internship.

An effective job description will allow you to recruit the right candidate for the position.

Producing an effective job description involves challenging work assignments that complement a

student’s academic programs. Design a preliminary list of work activities that fits needs of the department

or organization as the intern will perceive assigned duties as making a useful contribution to the

organization. When the intern is hired, you can review work activities and modify them according to the

intern’s knowledge, work experience and learning goals. (See Appendix A-6 for sample job descriptions)

Here are some things you should consider when creating the internship job description:

• The purpose of internship: What does your organization hope to achieve from your internship program?

• What duties and essential activities will be required of the intern and what are the expectations of outcomes of tasks/projects performed and completed?

• The name of department/division where internship will be performed • Include physical and mental requirements of internship, required major, minimum GPA, class

standing (sophomore, etc.) and any technical or job specific skills intern needs to be successful. • Duration of internship and required number of hours per week. • Supervisor or mentor responsible for monitoring and evaluating intern’s progress. • Any training that will be provided. • Application and selection process and who makes final hiring decision.

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Types of Internships

Credit/Non-Credit Students can receive academic credit for their internship experience. It is the responsibility of the student

to contact his/her faculty advisor to determine whether an internship is eligible for credit. Credit

requirements vary according to each program. The student must communicate these requirements before

accepting the internship position.

Paid/Unpaid According to the Fair Labor Standards Act (FLSA) workers who qualify as trainees do not have to be paid

for an internship. The U.S Department of Labor Wage and Hour Division has outlined six criteria to

determine trainee status. The following six criteria are:

• The internship, even though it includes actual operation of the facilities of the employer, is similar to training which would be given in an educational environment;

• The internship experience is for the benefit of the intern; • The intern does not displace regular employees, but works under close supervision of existing

staff; • The employer that provides the training derives no immediate advantage from the activities of the

intern; and on occasion its operations may actually be impeded; • The intern is not necessarily entitled to a job at the conclusion of the internship; and • The employer and the intern understand that the intern is not entitled to wages for the time spent

in the internship.

For more information on compensation for interns, please visit the United States Department of Labor,

Wage and Hour Division: http://www.dol.gov/whd/regs/compliance/whdfs71.htm

Full-time/Part-time There are a variety of options for students to cater their experiences to their own schedules. The

employer and student can determine the internship schedule. Employers must understand student interns

have non-traditional schedules and need to be flexible in terms of making modifications to accommodate

the student during mid-terms, finals, vacations, and holidays.

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Duration of Internship Duration of internships varies according to academic programs. It is the student’s responsibility to convey

to the employer the amount of hours required to fulfill program internship program requirements.

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Recruiting an Intern In order to find the best candidate for your internship position, it is best to start the recruiting process

early. The search should commence two to three months before the expected start date. To recruit an

intern you should contact the Internship Coordinator at Middlesex Community College. The internship

Coordinator can facilitate the recruiting, interviewing and hiring process. You can also post your position

at https://middlesex-mass.optimalresume.com/employers/

The following information should be included in the job posting:

• A job title • A clear description of duties which should include job responsibilities and learning outcomes • A description of the organization and work environment • The required skills, education and experience for the position • Duration of internship and time requirement • Compensation (if any) and incentive information

Screening Candidates The selection process can be challenging particularly if you have netted numerous applicants for your

position. Keep in mind that students may have limited work experience so it is important to pick a

candidate that has potential and the willingness to learn. Resumes should be evaluated on the following:

• Skills and qualifications • Coursework and projects related to internship duties • Work experience • Extracurricular activities • Writing and communication skills • Honors and achievements • Special talents listed on resume or observed during the interview (i.e. positive attitude, ability and

desire to learn new skills, self-starter)

Interviewing Potential Interns Interviewing the student will help you to evaluate which student is a good fit for your organization. Keep in

mind that some students may be new to the interview process, so the interview should not be as in-depth

as a regular job interview. Here are some questions you may want to ask:

• What is your program of study and why did you choose your major? • Why are you interested in this particular internship? • What do you hope to learn from interning at our organization? • What relevant experience have you gained that you can apply to this internship? • Are there any skills you hope to develop during this internship? • What are your long-term career goals? • Provide an example of a time when you _____?

https://middlesex-mass.optimalresume.com/employers/

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• When are you available to start? • What hours are you available to work? • What are you plans after graduation?

Selecting your Intern When you have selected your intern, you can inform the Internship Coordinator or program advisor. Once

you have been notified of the acceptance you can then select a start date and begin the orientation

process.

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Orienting Your Intern

Orientation Develop a thorough orientation plan that will allow the intern to become acclimated to the internship and

the office environment. Doing so emphasizes partnership and commitment to internships in the

workplace. This should be done during the first week of the internship as it will set expectations and allow

the intern to become a productive member of your team.

During the orientation period you should explain the structure of the organization and its mission. In

addition, the orientation process should include the following:

• Define intern’s responsibilities; • Provide a tour of facilities, demonstrate how to use office technology and introduce the intern to

other employees; if possible, offer the supervising faculty member or coordinator the opportunity to participate in the tour;

• Provide a copy of company related materials, the employee handbook and/or any material related to pay (if applicable), calling out sick, expectations for behavior and attire;

• Collaborate with intern to develop a work schedule that will accommodate his/her school schedule;

• Schedule regular one-to-one meetings with intern; • Provide opportunities to observe and participate in professional meetings; • Allow intern to interview company personnel, walk around and observe others at work; and • Provide a stable workspace for the intern.

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Supervising and Mentoring One person should be assigned to supervise/mentor the intern. The supervisor and mentor can be the

same person. Select an onsite supervisor who is able to manage the intern on a daily basis and who is

able to monitor and evaluate the intern’s tasks and responsibilities. He/she should be someone who has a

thorough knowledge of the field and organization and is willing to orient the intern, answer questions, and

share industry knowledge. The supervisor and /or mentor should be patient, credible, have good

interpersonal skills, an interest in being a role model for the intern, and an interest in helping the intern

grow professionally. In addition, the supervisor should be able to provide leadership, motivate the student,

delegate duties, communicate effectively, develop and train the intern and evaluate the intern’s progress.

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Managing Your Intern An internship is an extension of the learning process and provides opportunities to bridge theory and

practice. Meeting with the intern regularly is imperative to the success of your program. Meeting times

should be used to evaluate performance and collaboratively set goals that will meet the needs of the

intern and employer. Evaluating the intern’s performance can be formal or informal but should be given in

writing, as it is helpful to the intern and employer. Regularly meeting with the intern is an opportunity to

coach, counsel, provide positive reinforcement, and evaluate performance. It is also an opportunity to:

• Report on the status of a project • Ask questions • Learn how their work is contributing to the organization • Participate in an evaluation of their strengths • Discuss areas needing growth and development • Get a sense of what kind of work lies ahead • Review intern job descriptions and determine progress • Review tasks and assignments and clarify expectations • Determine if assistance or training is needed to help intern be successful • Evaluate his/her experience and allow the opportunity to offer feedback and voice concerns as

well as successes

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Concluding the Internship

Evaluating Intern’s Progress Once the internship has concluded the employer and intern should conduct an exit interview. During this

time the learning agreement (See A-2) should be revisited and a final evaluation (See A-4) should be

completed the intern can receive feedback that will be valuable to their career goals. Evaluations can

also be helpful if you later decide to hire the intern.

Evaluating Your Internship Program Evaluating your internship program on a regular basis will assist with improvements and attract new

interns to your program. The intern, supervisor and mentor can provide feedback vital to the success of

the internship program. Retention of interns and conversion rates of interns to employees may also be

used to measure success.

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Appendix A-1

MIDDLESEX COMMUNITY COLLEGE

Employer Checklist Pre-Internship (Program development stage):

• We have read and understood the legal standards applicable to internships according to the U.S. Department of Labor – Fair Labor Standards Act and the National Association of Colleges and Employers (NACE) Standards

• We have obtained buy-in from management • We have identified work and projects conducive to a learning environment for students • We have identified an individual to supervise the intern • We have secured a safe work space for the intern • We have resources to support the intern (i.e. computer, phone, materials etc.) • We have financial resources to support the intern

At Start of Internship: • We have signed the Internship Agreement (See A-2) • We have signed Acknowledgement of Risk and Consent (See A-3) • We have clear learning and goals outcomes for the intern • We have quality work assignments for the intern • We have completed all objectives on orientation checklist

During Internship: • We have communicated learning outcomes with the student • We have set up regularly scheduled meetings to evaluate the student’s performance and reflect

on the assigned task as it relates to what they have learned in the classroom • We have set up career development opportunities for the student

Conclusion of Internship: • We have received a final status report on the assigned task • We have completed the final student evaluation ( See A-4) • We have scheduled an exit interview • We have completed the internship evaluation • All necessary paperwork has been completed and submitted to the college

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Appendix A-2


Internship Agreement PART A. TO BE COMPLETED BY THE STUDENT:

General Information

Student’s Name: Last First MI. Student ID # _____________

Address ______ City ST Zip _______________

Student Phone: ___________________ Student Email________________________________________

Academic Major: __________________ _______________________________________

Course Number: ______________Course Name _____________ Credits: ____ Term: ____ Year __

Student Responsibilities • I will consult with my site supervisor, coordinator, and faculty prior to completing this (Internship)

Agreement. • I will perform appropriate professional‐level duties and accept performance feedback from the

site supervisor throughout the (internship). • I will respect and comply with all company rules and policies regarding, but not limited to,

confidentiality, honesty, punctuality, professionalism, behavior and dress. • I will comply with all College policies and procedures including, but not limited to, documenting

work hours, completing all academic assignments, class attendance and/or meeting with my (faculty) at scheduled times.

• I will notify my (faculty), (coordinator), and site supervisor of any circumstances that may impede my performance or ability to complete my (internship).

Learning Outcomes Academic learning outcomes for the student experience are intended to encompass all of the following:

• Develop technical skills and professional communications in a work setting. • Understand industry and organizational structures, culture, and ethics. • Apply and reflect on the connections to academic theory and practice. • Strengthen critical thinking, research skills, and problem‐solving skills. • Develop awareness of self, others, and social responsibility in a work, career, and global context. • Establish a network of professional contacts, mentors, references

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Learning Outcomes By the end of this (internship), I plan to achieve the following learning outcomes specific to my placement:

Please consult with your (faculty) and Site Supervisor when developing your learning outcomes.

1. ___________________________________________________________________________ 2. ____________________________________________________________________________ 3. ____________________________________________________________________________ 4. ____________________________________________________________________________ 5. ___________________________________________________________________________

The information I have provided in this form is accurate and I agree to abide by the terms stated herein. I recognize that, as an intern from Middlesex Community College, I represent the College to the community. I therefore agree to conduct myself professionally at all times during my (internship) and to abide by all rules and procedures in the student code of conduct and of the host site.

Student Name (printed): ____________________________________________________________ Student Signature: _________________________________ Date: _____________________

PART B. TO BE COMPLETED BY THE (FACULTY)/ COLLEGE:

General Information

(Faculty) Name: _____________________________ Title: __________________________

Campus Address: ________________________________________________________________

Phone: _________________________ Email: _________________________________

Academic Criteria Total Hours Required: _____. Credit is awarded based on a student working a minimum of 45 hours per credit hour, in accordance with national educational practices. Some programs may require more.

GRADING CRITERIA & EVALUATION Each Academic Department will determine grading criteria and evaluation requirements. Faculty may include and assign % weight to the following criteria:

• Internship Agreement and development of learning outcomes • Daily journals / weekly reflection questions • Final project (research paper, career portfolio, presentation; • Class discussion, attendance, and/or meetings with Faculty Advisor • Written and oral assignments (resume development, cover letter, company research, skills

assessment, letter of recommendation, informational interview, workplace scenarios); and Evaluation of student's performance by site

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Weekly Student Contact Schedule:

Established class: During office hours:

College Responsibilities • The College shall assign a (faculty) to a student participating in an (internship). • (Faculty) shall consult in establishing learning outcomes, working with the student and site

supervisor to ensure a productive learning experience. • (Faculty) shall establish a consistent meeting schedule with the student. • (Faculty) shall establish a method of grading the student. • (Faculty) shall consult with the site supervisor regarding the student’s performance at least once

during the (internship). • (Faculty) shall determine whether a student has satisfactorily completed an (internship) and

award a grade based on the student’s performance, accomplishment of the learning outcomes and required experience.

• (Faculty) and/ or the (coordinator) shall assist the student or employer with addressing/resolving issues or disputes that may arise at the (internship) site.

I have reviewed this form and the learning objectives proposed. I agree to oversee the student’s progress in fulfilling these learning outcomes and shall assess his/her performance pursuant to the Grading Method referenced above at the completion of the (internship) experience.

(Faculty) Name (printed): ________________________________________________________

(Faculty) Signature: _________________________________ Date: ___________________

Academic Dean or Designee signature required: I have reviewed this document and conclude that the proposed placement will provide the student with learning opportunities related to his/ her academic program and/ or career goals, satisfies the College’s academic standards and requirements and ensures that the credits offered are reasonable and appropriate upon satisfactory completion of the proposed placement.

Designee Name (printed): _________________________________________________________ Designee Signature: _______________________________ Date: ___________________________

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PART C. TO BE COMPLETED BY SITE SUPERVISOR:

General Information (Internship) Host Site Name: ___________________________________________________________________________________ Site Address: ___________________________________________________________________________________ Site Supervisor Name: _______________________________ Title: _________________________ Site Supervisor’s Phone: _____________________________ Email: ________________________ (Internship) start date _____________ end date _________ to Fulfill ______ hours Student’s (internship) schedule: ____________________________________________ How frequently will the Site Supervisor be meeting with the Student? ___________________________________________________________________________________

Will the student be compensated during this (internship)? Yes No

If yes, describe: _____________________________________________________________________

Please state specifically the Student’s key intern duties and responsibilities during this (internship), or attach a Job Description: ________________________________________________________________________________________________________________________________________________________________________

(Internship) Site Responsibilities

• (Internship) Host Site will assign a Site Supervisor to oversee the student’s (internship) experience.

• Site Supervisor will review the student’s learning outcomes and their related objectives, and modify those objectives as necessary, in order to ensure a productive learning experience.

• Site Supervisor, working with the student and (faculty) and (coordinator), shall provide an (internship) experience that will enable the student to work toward achieving the learning outcomes.

• Site Supervisor will meet weekly with the student to discuss the (internship) experience. • Site Supervisor shall consult as necessary with the (faculty) regarding the student’s progress and

provide a midterm and final evaluation of the student’s job performance. • (Internship) Site shall provide the student with relevant on‐the‐job training, including instruction in

safety procedures and internal workplace guidelines. • (Internship) Site shall expect the student to actively participate in work activities which contribute

to the student’s educational training, but the student may not replace a regular paid employee. • (Internship) Site shall expect the student to act in a professional manner at all times. • (Internship) Site may dismiss a student at any time for performance or behavioral issues. Where

practicable, the Site agrees to consult with the (faculty) and/ or the (coordinator) prior to any such dismissal decision is made. Site agrees not to discriminate in violation of state or federal law, including based on a student’s race, color, gender, age, national origin, religion or disability, in recruitment, hiring, placement, assignment to work tasks, hours of employment, levels of responsibility, and pay.

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The (Internship) Site agrees to permit the student to participate as an intern pursuant to this Agreement. The learning objectives stated herein are realistic and the Site Supervisor shall work with the student to achieve those objectives. The college has made no representations about the quality of the student’s work and the college will not be providing on‐site supervision of this student during the (internship).

Site Supervisor’s Name (printed): ________________________________________________

Site Supervisor’s Signature: ________________________________ Date: ______________

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Appendix A-3


Internship Acknowledgement Risk and Consent Form SECTION I (TO BE COMPLETED BY STUDENT AND REVIEWED BY (FACULTY) (Internship) Site: ________________________________________________________________

(Faculty) Name: ________________________________________________________________

(Internship) Activities include but are not limited to: ______________________________________

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

SECTION II (TO BE COMPLETED BY THE STUDENT) I understand that there are certain dangers, hazards and risks that may be associated with my participation in the (internship) activity(s) described above. I further understand that all risks cannot be prevented. I have considered the risks associated with participating in this (internship) and knowingly and voluntarily assume all such risks. Furthermore, I represent that I am physically and mentally capable of participating in this (internship) and that I am capable of using the equipment, if any, associated with the (internship).

On behalf of myself, and my family, heirs, assigns, and personal representatives, I hereby agree to indemnify, hold harmless, release from liability and waive any legal action against the College, its governing board, officers, agents and employees (collectively, “the Released Parties”) for any personal injury, death, or property damage I may suffer or cause to a third party arising out of or in any way connected to my participation in the (internship) or while in transit to or from said (internship).

I represent that I am covered by adequate medical/health/accident insurance for any injury that I may suffer at the (internship) site. In the event I require medical services due to an injury suffered during the (internship), I understand and agree that the College does not provide medical services or medical personnel at the (internship) site and is under no obligation to provide transportation for me to obtain medical services.

I understand and agree that this document shall be construed in accordance with the laws of the Commonwealth of Massachusetts. If any term or provision of this document shall be held invalid or unenforceable, the remaining terms and provisions shall remain in full force and effect. I understand that by signing this document I am representing that I have read and understand all of its terms and conditions and that I fully intend to be bound by the same. I also understand that I may wish to consult with an attorney prior to signing this document.

Student’s Name: _____________________________________________________________

Student’s Signature:__________________________ Date: ____________________________

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Appendix A-4


Site Supervisor Evaluation of Student Progress Student Company __________________________________

I.D. No. Supervisor __________________________________

Semester College Designee _______________________________

Instructions: Please rank the student's performance according to the following scale, indicating the ranking on the line to the right of each category. Please use the comments section at the bottom for clarification or expansion of any ranking.

RATING IDENTIFICATION

5 ‐ Outstanding ‐ Performance is exceptional in all areas and is clearly superior to others. 4 ‐ Very Good ‐ Results clearly exceed most position requirements. Performance is of high quality and is achieved on a consistent basis

3 ‐ Good ‐ Competent levels of performance that consistently meet job standards. 2 ‐ Improvement Needed ‐ Performance is deficient in certain areas and improvement is needed. 1 ‐ Unsatisfactory ‐ Results are generally unacceptable and require immediate improvement.

This rating sheet is used to evaluate a student's performance and to help students improve future performance. Communication: Demonstrates the ability to speak, listen, read, and write in performing job tasks: Problem Solving: Identifies problems, understands their context, and develops workable solutions: Decision‐ Making: Demonstrates the ability to learn and make decisions necessary to complete job tasks successfully: Organization / Time Management:

Completes assigned tasks from start to finish by gathering, organizing, and evaluating information as necessary, and using good time management skills:

Professionalism: Meets workplace standards on confidentiality, flexibility, appearance, and making good impression: Interactions with Others:

Works professionally and respectfully with a diversity of co‐ workers, supervisors, and co‐ workers, resolving conflicts in a constructive manner:

Quality of Work: Performance of tasks is of high quality‐ ‐ generally error free or with few errors: All Aspects of Organization/ Industry:

Understands the dynamics of the organization, including health and safety issues, and the role of the business within the community:

Attendance / Punctuality:

Maintains consistently excellent record of attendance and punctuality, rarely being absent or late and always with notification:

Attitude: Shows enthusiasm and a positive attitude for the job and in successfully completing all assigned tasks: Comments:

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Appendix A-5


Host Site Evaluation of Internship Program

Company Name: Date:_______________________________________ Contact Name: ___________________________ Contact Phone Number:________________________ Fax Number: _____________________________ E-mail Address: _____________________________ How would you rate your experience with the Internship Process? (Including department staff, placement, site visits, paperwork, etc.)

Excellent Very Good Average Needs Development What worked well? _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ How could we improve the process? _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Will an internship position be available at your organization for next semester Yes* No *If yes, please fill out remainder of this form: Position Title: __________________ Number of openings: _____________________ Schedule: _____________________ Wage/salary: ___________________________ Employment start date: __________ Employment end date: ___________________ Contact: _______________________________________________________________ Job Description: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Job Qualifications: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

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Appendix A-6A


Sample Job Descriptions FINANCE OR ACCOUNTING INTERN

Description Company is looking for a Finance/Accounting intern. The student filling this position will handle a wide range of important duties.

Responsibilities •Assist with month-end financial reports •Post journal entries •Help with accounts receivable, payable and bank statement reconciliation •Assist with audits •Balance sheet reconciliation •Work with the finance team on yearly forecasting efforts •Manage the monthly tracking of our physical inventory •Support the payment processing team •Data entry •Credit checks

Requirements Applicants should be Business, Finance, Economics or Accounting majors with proficient in Microsoft Office applications. Attention to detail, the ability to multi-task and excellent communication skills are all essential to this position.

Majors Business, Finance, Economics, Accounting Retrieved from: Internship.com

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Appendix A-6B


Sample Job Description MEDICAL / SCIENTIFIC RESEARCH INTERN

Description Company is looking for science intern to join our team. Our lab is working on exciting new developments, and will offer a solid education to interns of all levels, so please apply regardless of your year and experience level. This is a very exciting opportunity for a young scientist and we look forward to working with the intern hired as they grow their skills in our lab.

Responsibilities •Recruit test subjects •Gather data through interviews and/or field observation •Conduct experiments •Administer treatments, therapies •Set up experimental facilities •Scheduling •Lab duties •Research

Requirements Applicants should be Biology, Immunology, or Microbiology majors, Pre-med or Science Ph.D. candidates. Laboratory experience is essential, as is experience conducting scientific experiments. Excellent research and presentation skills, knowledge of statistics, and experience with related software such as SPSS and Microsoft Access will also be considered when reviewing applications.

Majors Chemistry, Biochemistry, Biology, Microbiology, Immunology and other Biological Sciences, Pre-med, Science Ph.D. candidates Retrieved from: Internship.com

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Appendix A-6C


Sample Job Description SOFTWARE ENGINEERING / COMPUTER SCIENCE INTERN

Description Company is looking for an intern with experience in software design, coding and debugging. This knowledge is essential for all applicants. Experience gained in the classroom and through personal application will be accepted.

Responsibilities •Documentation and testing new software applications •Assessment of new application ideas •Research competitor offerings •Develop applications (coding, programming) •Interview beta testers

Requirements Applicants should have excellent analytical and math skills, with the ability to work in teams. We are looking for students majoring in Computer Science/Network Engineering, Engineering or Mathematics ideally.

Majors Computer Science/Network Engineering, Engineering, Mathematics Retrieved from: Internship.com

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Appendix A-6D


Sample Job Description MARKETING / SALES / ADVERTISING INTERN

Description Company is looking for a qualified intern to join our marketing/advertising team. Our marketing department produces quality work for major companies in the Boston area, and seeks an intern who can participate in various stages of print and online marketing campaigns. This intern should be prepared to work in a fast-paced team environment, and will finish the internship having gained broad experience in various aspects of marketing.

Responsibilities •Assist in the creation of signage, circulars, mock ups, e-mail campaigns, on line promotion, etc. •Assist in the distribution or delivery of marketing materials •Assist with fulfillment of marketing offers •Assist with execution of trade shows •Assist with the preparation and delivery of training materials •Perform analysis of marketing and sales data •Seek and analyze competitor marketing and sales materials both on and offline •Prepare presentations •Open and sort mail •Enter contact information into contact management systems •Provide support to social media efforts •Maintain tracking report of public relations activity

Requirements Company is looking for an undergraduate student in the Boston area who is majoring in Sales, Marketing or Advertising. This person should have excellent verbal and written communication skills, with extensive knowledge of Web and social media. PowerPoint, Word and Excel experience is a bonus, and will be considered when choosing the best applicant for this internship position.

Majors Marketing, Sales, Advertising, Computer Science, Mathematics, Language Retrieved from: Internship.com

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References

Bringle, R. and Hatcher, J. (1999). Reflection in service learning. Making meaning of the experience. Educational Horizons, Summer, 179-185

National Association for Colleges and Employers. (2011). Position statement: US internships. Retrieved

from: http://www.naceweb.org/advocacy/position-statements/united-states-internships.aspx

United State Department of Labor. (2010). Fact sheet #71: Internship programs under the fair labor standards

act. Retrieved from: http://www.dol.gov/whd/regs/compliance/whdfs71.pdf

http://www.naceweb.org/advocacy/position-statements/united-states-internships.aspx

http://www.dol.gov/whd/regs/compliance/whdfs71.pdf

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