Employeel Relations

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    Employee Relations These are practices or initiatives for ensuring that

    employees are happy and productive.

    What it does? It takes care of employee grievances, employee

    recognition, and boosting the morale of employees.

    It helps to make the working environment more healthy,

    live and at the same time fulfills the managementsexpectations and maintain the work culture and ethics.

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    Industrial Relations(IR) andEmployee Relations(ER) arerelated terms. IR is

    concerned with therelationship betweenmanagement and workers

    and the role of regulatorymechanism in resolving any

    dispute.

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    Employee Relations is amuch broader concept. Itinvolves maintaining a work

    environment that satisfiesthe needs of individualemployees andmanagement. Improvingemployee morale, building

    company culture, conveyingexpectations.

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    Parties to IR

    Employer EmployeeRelations

    Employers

    EmployerAssociations

    Courts andTribunals

    Employees

    EmployeeAssociations

    Government

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    Healthy and Balanced relationship To creates healthy and balanced relationship within the

    organization.

    Employees Personal Confidence To boost the confidence, morale level and encourages

    employees to give their 100% performance.

    Fair and Trustworthy Management To treat all the employees fairly without any discrimination

    and favoritism.

    Employee Friendly To develop more coordination and better communication to

    avoid conflicts in the organization.

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    Contd..

    Productivity To make employees more productive, efficient, skilled and

    proficient in their work.

    Best Place to work To maintain work culture where employees feel that work

    place is their Second Home which is stress free, with betterinfrastructure and other additional facilities like Gym, foodcourts, music while having coffee in rack room.

    Medical Needs To maintain health of employees by providing medicalfacilities, health check ups on regular basis so that theyfeel that special attention and care is given to them.

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    It maintains harmony at the work place.

    Healthy relationship among all the staff, boss and colleagues.

    It reduces absenteeism.

    It reduces attrition rates.

    It can retain more talented employees.

    It improves morale level of employees and makes them more

    responsible.

    It increases quality and productivity of work.

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    Communication Have one to one session in a month where employees can

    come out with their personal and professional problems.

    Reward Employees can be rewarded by giving monetary rewards,

    gift vouchers.

    Team Building Exercise Employer can keep party and dinner for the staff members

    once in a month so that it makes the bond more strong.

    Appreciation If employees work extra hours overtime should be paid or

    bonus can be given for hard working.

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    Knowledge Sharing ( Presentation ) Seminars should be conducted to increase their knowledge

    and inner potentials.

    Annual event Annual events should be conducted where employees can

    participate and show their talents.

    Promotions Internal job promotion should be encouraged at regular

    interval, so that employee get opportunity to grow withinthe organization.

    Training to communicate well Soft skill training should be conducted on regular basis to

    make employees more confident, skilled and proficient intheir work.

    Contd..

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    Internal Factors Attitude

    Management Employee/Unions

    Conflict differences of opinion between management and unions. (

    How much ? )

    Decision Making The extent to which management wants absolute authority

    to enforce decisions.

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    Value of Union Its Domination

    Its Present & Future strengths

    The extent to which handling of disputes or grievancesexist within the company.

    The prosperity of the company and the degree to whichit is expanding.

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    External Factors The militancy of unions.

    The effectiveness of union and its officials.

    The authority and effectiveness of employers associations.

    The extent to which bargaining is carried out.

    The employment and pay situation.

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    CommunicationThe core IR programme is the personal manual.The manual sets out the rules & policies withinwhich managers and employees must operate.

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    RelationsRelationships with employees may be improved

    though joint consultations. Relationships withunions or staff associations may be developed

    through collective bargaining and other IRprocedures or by improving the operation ofexisting procedures.

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    CompetenceManagers and supervisors need to develop

    competence in handling IR. Suffice it is to say thata training programme must be conducted afterassessing the training need of the managers andsupervisors. Negotiation skills must form a part ofthe training offered to the managers. Training mustnot be confined to the managers and supervisors

    alone. Union leaders and employees must also beassociated with the programme, as they are asmuch a party to conflict managers or supervisors.

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    Discipline and conflictIf both employees as well as employersadhere well to well laid out norms, disputewill not occur. Where a conflict occurs, themanagement must resolve it. There are set ofprocedures to resolve disputes.

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    Industrial disputes essentially refer to thedifference or conflict between employers andemployees.

    Disputes arises because ofwage demands,union rivalry, political interference, unfairlabour practices, labour laws and others.

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    Whatever may be the cause of industrialdisputes, the consequences are harmful tothe all stakeholders the management,employees, economy, and the society

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    CollectiveBargaining

    GrievanceProcedure

    Code ofDiscipline

    Arbitration

    Conciliation

    Adjudication

    Disputessettlement

    ConsultativeMachinery

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    So a well planned Employee Relations is a key to success forhealthy environment, balanced relation where employer &employee both are completely satisfied and finally to avoid allthe conflicts at work place to get desired results to reach theorganizational goals.

    Conclusion

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    Thank You