Employee Training Program - Learn Free English

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    CAREER DEVELOPMENT

    INSTITUTE (CDI)

    EMPLOYEE TRAINING PROGRAM (2010-2011)

    LUCKNOW BRANCH

    Shop No 2,1st

    Floor

    Near K.A.K.A Market

    Telibagh, Lucknow (U.P)-226002

    For more information please contact9026410965, 0522-2442879

    Websitewww.cdi.co.in, www. cdilucknow.blogspot.com

    Regd Office13th

    Floor Malviya Apartment & Complex Gurgaon 122001

    Any queries Kindly mail us

    [email protected] DEVELOPMENT INSTITUTE TRAINING

    http://www.cdi.co.in/http://www.cdi.co.in/mailto:[email protected]:[email protected]://www.cdi.co.in/
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    Helping PEOPLE Achieve and Succeed For Over 5 Years

    Founded in 1990, CDI has evolved from one mans belief in the power of self-improvement. It

    focuses on giving people in business the opportunity to sharpen their skills and improve their

    performance to build positive, steady, profitable results.

    CDI emphasizes practical principles and processes by designing programs that offer people the

    knowledge, skills and practices they need to add value to the business.

    CDI taught its first public speaking class in 1990 to a handful of adults at N.C.R. Convinced that it

    was never too late for people to realize their full potential; CDI set the stage for a revolution in

    professional development. CDI soon formalized its course, added trainers and launched it

    subsequently as Career Development Institute Teachers Training Program.

    Since then, CDI has given employees the opportunity to improve their communication and

    leadership skills.

    The core principle remained constant: Maximizing human potential remains the key to successful

    business performance.

    From leadership training to relationship selling, from presentation skills to teamwork

    development, CDI designs and delivers programs that provide a practical approach for businesssuccess in a competitive environment.

    At the heart of CDI lies the mission to improve business performance by developing the innate

    abilities of employees a mission supported by the belief that people are the most powerful

    source of competitive advantage.

    In an ongoing global survey on customer satisfaction, 99% of CDI graduates express satisfaction

    with the training they received.

    What differentiates CDI is its unique four-phase training cycle that integrates these components:

    attitude change, knowledge, practice, and skill development.

    Our prime focus is to provide quality education and training to our customers giving them a

    competitive edge over others.

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    OBJECTIVES OF TRAINING AND DEVELOPMENT

    Functional Objectives

    Departments

    contribution at various

    Level

    Societal Objectives

    Ethically and sociallyresponsible to the needs

    and challenges of the

    society

    OBJECTIVES OF TRAINING AND

    DEVELOPMENT

    Individual Objectives

    Help employees in

    achieving personal Goals

    Organizational Objectives

    Bringing Individual

    Effectiveness

    IMPORTANCE OF TRAINING AND DEVELOPMENT

    Optimum Utilization of Human Resources Training and Development helps in

    optimizing the utilization of human resource that further helps the employee to achieve the

    organizational goals as well as their individual goals.

    Development of Human Resources Training and Development helps to provide an

    opportunity and broad structure for the development of human resources technical andbehavioral skills in an organization. It also helps the employees in attaining personal

    growth.

    Development of skills of employees Training and Development helps in increasing

    the job knowledge and skills of employees at each level. It helps to expand the horizons of

    human intellect and an overall personality of the employees.

    OTHER AREAS OF IMPROVEMENT ARE- (Productivity, Team-Spirit,Organization Culture & Climate, Quality, Healthy work environment, Health

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    and Safety, Morale, Image, Profitability, Decision making, problem solving,

    leadership skills, motivation, loyalty, better attitudes)

    TRAINING WITH CDI

    CDI provides industry professional to work with an organization in achieving its training and

    development objectives.

    Estimation of Training Outsourcing

    It has been estimated that 58% of the emerging market in training outsourcing is in

    customer education, while only 42 percent of the market is in employee education.

    Importance of Training -

    It helps in enhancing organization image

    It helps in strengthening the team spirit

    It helps in applying knowledge, developing core competencies, and reducing work load

    It helps in improving the work relations

    It helps in developing focused and inspired staff

    BENEFITSOF CDI

    InitailCouncelling

    TrainingNeed

    Analysis

    Professional

    Team

    Of the shelfTrainingCourses

    TrainingEvaluation

    LastingResults

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    It leads to greater chances of success CDI provides help on following areas:

    Management Development

    Team Building Leadership

    Health & Safety Training

    Interpersonal Skills

    Sales Training

    METHODS OF TRAINING

    There are various methods of training, which can be divided in to cognitive and behavioral

    methods. Trainers need to understand the pros and cons of each method, also its impact

    on trainees keeping their background and skills in mind before giving training.

    Cognitive methodsare more of giving theoretical training to the trainees. The variousmethods under Cognitive approach provide the rules for how to do something, written or

    verbal information, demonstrate relationships among concepts, etc. These methods are

    associated with changes in knowledge and attitude by stimulating learning.

    Behavioral methodsare more of giving practical training to the trainees. The various

    methods under Behavioral approach allow the trainee to behavior in a real fashion. These

    methods are best used for skill development.

    COGNITIVE BEHAVIORAL MANAGEMENT DEVELOPMENT

    1. LECTURES2. DEMONSTRATIONS3. DISCUSSIONS4. COMPUTER BASED

    TRAINING (CBT)

    5. INTELLEGENT TUTORIALSYSTEM(ITS)

    6. PROGRAMMEDINSTRUCTION (PI)

    7. VIRTUAL REALITY

    1. GAMES ANDSIMULATIONS

    2. BEHAVIOR-MODELING

    3. BUSINESS GAMES4. CASE STUDIES5. EQUIPMENT

    STIMULATORS

    6. IN-BASKETTECHNIQUE

    7. ROLE PLAYS

    1. COACHING2. MENTORING3. JOB ROTATION4. JOB INSTRUCTION TECHNIQUE5. SENSTITVITY TRAINING6. TRANSACTIONAL ANALYSIS7. SIMULATION EXERCISES8. STRAIGHT LECTURES

    Management Development Methods arethe more future oriented method and more

    concerned with education of the employees. To become a better performer by education

    implies that management development activities attempt to instill sound reasoningprocesses.

    http://traininganddevelopment.naukrihub.com/trainee.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/lectures.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/demonstrations.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/discussions.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/index.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/index.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/index.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/index.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/its.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/its.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/its.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/its.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/programmed-instruction.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/programmed-instruction.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/programmed-instruction.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/programmed-instruction.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/virtual-reality.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/virtual-reality.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/programmed-instruction.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/programmed-instruction.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/its.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/its.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/index.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/computer-based-training/index.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/discussions.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/demonstrations.htmlhttp://traininganddevelopment.naukrihub.com/methods-of-training/lectures.htmlhttp://traininganddevelopment.naukrihub.com/trainee.html
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    Management development method is further divided into two parts:

    ON THE JOB TRAINING OFF THE JOB TRAINING

    1. COACHING2. MENTORING3. JOB ROTATION4. JOB INSTRUCTION TECHNIQUE

    1. SENSTITVITY TRAINING2. TRANSACTIONAL ANALYSIS3. SIMULATION EXERCISES4. STRAIGHT LECTURES

    BENEFITS OF TRAINING OUTSOURCING

    The prospective benefits of outsourcing training are well recognized. Organizations go foroutsourcing to save training costs, gain access to practical and technical proficiency,

    concentrate on core competencies and offer an overall enhanced training to their

    employees.

    Also, outsourcing allows companies to deliver best training to their employees and get the

    clients the best of their abilities. The key to increase in customer turnover is customer

    satisfaction. With rapid globalization, increase in competition, technological innovation,

    increase in access to information, and improve in customer services, the customer loyaltyprograms have become an integral part of the organizations. Retaining existing customers is

    now much more important than acquiring new customers.

    There is number ofbenefits of outsourcing training as it directly linked to the benefits like:

    CUSTOMER SATISFACTION CUSTOMER RETENTION

    COST SAVING & EFFICIENCY INCREASE IN SALES

    BENEFITS OFTRAINING

    OUTSOURCING

    http://traininganddevelopment.naukrihub.com/training.htmlhttp://traininganddevelopment.naukrihub.com/training.html
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    CDI MODULAR TRAINING PROGRAM

    CDI is delighted to introduce our unique modular based programs"(already 80 in number and expanding).

    These programs are specifically created for short durations, approximately 2-3 hrs only, and address a

    specific employee need or a competency development issue.

    The modular programs are all listed below, and come under the heads of Presentations, Leadership,

    Customer Service, Team Engagement etc.

    Customer Service Leadership Development

    Attitudes for Services Build Trust, Credibility, and Respect

    Complaint Resolution Business Professionalism 101

    Create Loyal Customers Coach for Performance Improvement

    Cross and Up Selling Coaching Supportive and Directive Approach

    Customer Follow Through Communicate to Lead

    Customer Value Solutions Conflict Management

    Effective First Impressions : Face to Face Delegation

    Generate Customer Interest Ethical Leadership

    Internal Customer Service Focus & Discipline

    Manage Customer Expectations Global Travel and Culture

    Referrals Handling Mistakes

    Service to Sales Lead Effective Meetings

    Suggestion Selling Leadership CommunicationsTelephone Skills: Inbound and Outbound Leadership Styles and Tendencies

    Telephone Skills: Inbound Leading Strong Teams

    Telephone Skills: Outbound Mentorship Launching an Initiative

    Mentorship: Creating a Partnership

    Team Member Engagement Motivation

    Avoid Burnout Motivational Leadership

    Being a Contributing Team Member Multi-tasking

    Bringing Conflict into the Open Network Through Community Service

    Communicate with Diplomacy & Tact Network to Build Business Connections

    Communicating Across Generations Networking to Build Your Personal Brand

    Communicating Across Generations Networking to Promote Your Organization

    Conflict - Maintaining Emotional Control New Employee Orientation

    Conflict as a Growth Opportunity Performance Appraisals

    Conflict Mediation Performance Defined

    Conflict to Collaboration Planning

    Dealing with Difficult Team Members Share the Glory

    Disagree Agreeably Strategic Planning

    Ending a Successful Team Succession Planning

    Establishing an Effective Team Time Control to Work on Your Business

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    External Partnerships Time Management

    Foundation for Success Vision, Mission, and Values

    Internal Conflict Resolution Visionary Leadership

    Team Bonding Taking training Sessions

    Interpersonal Competence: Connect with Others

    Interpersonal Competency for Career Growth Process ImprovementKeep Stress and Worry in Perspective Adjust to Change

    Leveraging Diversity Analyze Problems and Make Decisions

    Negotiations: A Human Relations Approach Change Engagement

    Resolving Conflict in the Workplace Innovation

    Staying Positive in the Face of Layoffs Lead Change without Authority

    Stress Reduction through New Work Habits Manage Change Effectively

    Sustaining Measurable Success Process Improvement

    Team Building Project PlanningTeam Building Basics Team Change Engagement

    Understanding Diversity Team Problem Solving and Decision Making

    Understanding Generational Diversity

    Valuing Diversity Sales Effectiveness

    Work with Difficult People Coaching Salespeople

    Work-Life Balance Foundation for Consultative Selling

    Hiring Salespeople

    Presentation Effectiveness InterestConfrontational Questions Master the Selling Process

    Facilitate for Group Results Motive and Commitment

    Planning Presentations Objections

    Present to Gain Input Rapport

    Present to Inform Recruiting Salespeople

    Present to Persuade Sales Meetings

    Presenting with Visual Impact Sales Performance Defined

    Team Presentations Successful Sales Leadership

    Vocal Skills and Body Language Uncover Selling Opportunities

    These programs are specially designed for the employees working at various levels of from

    different fields Education, IT, Medical,Corporate etc.

    The company-wide quality approach places an emphasis on three aspects:

    1. Elements such as controls, job management, defined and well managed processes ,performance and integrity criteria, and identification of records

    2. Competence, such as knowledge, skills, experience, and qualifications3. Soft elements, such as personnel integrity, confidence, organizational culture,

    motivation, team spirit, and quality relationships.

    http://en.wikipedia.org/wiki/Integrityhttp://en.wikipedia.org/wiki/Confidencehttp://en.wikipedia.org/wiki/Organizational_culturehttp://en.wikipedia.org/wiki/Motivationhttp://en.wikipedia.org/w/index.php?title=Team_spirit&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Team_spirit&action=edit&redlink=1http://en.wikipedia.org/wiki/Motivationhttp://en.wikipedia.org/wiki/Organizational_culturehttp://en.wikipedia.org/wiki/Confidencehttp://en.wikipedia.org/wiki/Integrity
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    CAREER

    DEVELOPMENT

    INSTITUTE

    Spoken English Program

    (2010-2011)

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    INTRODUCTION

    The Career Development Institute was established to achieve the following

    objectives:

    Youmight have a professional degree ,you might be a good student you might bevery good in the subject knowledge but if you lack communication you will not be

    able to communicate your knowledge to the other person henceforth losing out on

    the future prospects even if you get through it you would not get the desired

    package. Recognizing the importance of English Language Fluency is the success of every

    career, CDI has introduced a range of programs to enhance English communication

    skills for Individuals. Whether you wish to start learning English as a beginner or

    whether you are a student, Executive, House wife, we have the right learningpackage for you, based on your level.

    CDI teaches English in a very easy way making it as a part of your daily life. Theinstitute emphasize in teaching British English because it is the most acceptable

    language over the world with the use of correct grammar and neutral accent. CDI offers programs catering to various levels of learners from the basics to the

    advances level.

    Other career Options - In todays work culture every carrier option would require anindividual to be good in communication as well as in interpersonal skills no matter

    how qualified you are in the respected subject of interest.

    PROMINENT FEATURES

    Well-qualified and Professional trainers with minimum four years of trainingexperience.

    Result oriented course content that achieves fluency in English and also developspublic speaking, presentation, confidence and other skills.

    Personal attention -15 people per batch. Personality Development Projects. We train the teachers from the basics to the advanced level making it a gradual

    learning process for the Individual.

    SPOKEN

    ENGLISH

    FLUENCYDEVELOPMENT

    PERSONALITYDEVELOPMENT

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    BATCH TIMINGS

    There are flexible batch timings which you can opt as per your convenience. The classes would be for 3 days a week (Monday, Wednesday and Friday) giving an

    individual enough time to practice the subject.

    The batch size would be of 15 people giving individual attention.Batch No Timings

    Batch 1 6.30 a.m-8.00 am

    Batch 2 8.15 a.m-9.45 am

    Batch 3 10.30 a.m-12.00 noon

    Batch 4 4.30 p.m-6.00 pm

    Batch 5 6.15p.m-8.00 pmCDI LEARNING MODEL

    Career Development Institute has created a powerful model of teaching and learning. Our

    institute today provides education and training to hundreds of individuals across the majorcities, including graduates, undergraduates, working professionals, and school going

    students.

    CDI LearningModel

    Self Learning(Learningmaterial $

    Assingments)

    CouncellingSessions

    Trainingclasses

    TechnologyenabledLearning

    ( Video andAudio)

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    TESTIMONIALS

    Dr.Brijendra Kumar Srivastava - Eldeco Udyan 2

    "The course was a "Refresher" for me. I have been practicing the principles of CDI and one

    great news I want to share with you is that my management has promoted me & also givenme more responsibility, which I like. Thanks to your coaching!!!"

    Mohd Quayoom Khan Senior Eng Vodafone Vrindavan Colony

    No doubt, it is the CDI Course itself which is just superb. No hesitation in confirming that

    this is the best I have experienced so far in my life. It was hard but powerful stuff

    Mrs Saroj Srivastava Senior Teacher (St Anthony School)

    The CDI was all about human relations: it improves attitude and effective communication,

    enhances morale and builds others through recognition, to our day-to-day problems it has

    an answer, a solution.

    Mr Santosh Kumar Secretary Director SGPGI

    The concepts of CDI were highlighted in a very simple and lucid manner for the participants

    to understand and practice in their daily lives. It was fun and learning while interacting with

    the faculty members as well as other participants.

    Mr Rajendra Bhatt Army

    It has been great experience learning at CDI I am presently posted at J&K and I attended the

    program for only 1 month as I was on leave I have learned so much that I cant explain them

    in my own words I wish I could have spend more time with CDI. Thanks & Regards to Brij

    Sir.

    Dr.Surya Naryan Mandal M.B.B.S (SGPGI)

    I joined the institute on 23/07/09 for 3 months program as I didnt have much time but

    trust me it has been one of the greatest experiences of my Life the teaching methodology

    and the pronunciation of words was the most interesting part of the program, listening to

    audio lessons was a great help to understand the different accents.

    Mr Rakesh Rai - Student

    Being as a student it has helped me to develop my overall personality which in turn hasmade me more confident. The free speech and the sentence making session has really

    helped me a lot.

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    PLACEMENT ASSISTANCE OF TEACHERS TO SCHOOLS

    CDI is a leader in helping teachers from the Indian subcontinent find job all over India aswell as overseas. We have helped bring hundreds of teachers to Delhi, Gurgaon, Noida and

    Lucknow since our inception. Our program will help your students receive world-class

    instruction from highly qualified teachers while learning about India's rich and vibrant

    culture.

    During the past years we have worked with both rural and urban school districts including

    Cleveland Public Schools, The School District of Gurgaon, and over 30 districts throughout

    the State of Delhi.

    We work to help you find highly qualified and culturally curious teachers for your schools.

    Our program is only as good as our teachers and we work very hard providing our teachers

    with professional development and support that they need to succeed. Teachers Placement

    Group's qualified staff is always there to support our teachers and help them excel in their

    new environments.

    WE BRING SPECIAL EDUCATION, MATH, & SCIENCE TEACHERS TO SCHOOLS

    Our Teachers have superb communication skills.

    A large majority of our teachers possess Master's degrees.

    Our Teachers understand hard work. All of our teachers have at least 3 years of successful

    teaching experience.

    Teachers Recruitment:

    CDI provides training, relocation, and consulting services to help schools find highly

    qualified and culturally curious teachers. We specialize in providing Math, Science, and

    Special Education teachers. Our staff accompanied by a large group of educators conduct

    interviews. At the end the schools are able to interview with hundreds of pre-screened and

    qualified Special Education, Math, and Science Teachers. These teachers are then placed in

    a pool for selection by all of our participating school districts.

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    THE BENEFIT TO YOU

    1. You get trained employees in all the aspects covering personality, soft-skills,management, leadership and sales approach.

    2. You dont need to spend money on training you just need to refer the employee tous mentioning the fact that you have an association with the institute or even noneed say that just provide them our reference.

    3. You get the assistance from the institute to get highly qualified and trained stafffor your organization whenever required at no cost. Just give us a call.

    4. The criterion for getting the Employee placement assistance is referral of yourcolleagues and Staff.

    5. The name and reputation of your organization including the productivity gets ahuge jump when you get a faculty of trained and highly qualified employees which

    is again a proven fact.

    6. We provide career counseling sessions and corporate training at variousinstitutions where you get the advantage of being known as a reputed client of

    ours i.e. promotion of your school.

    7. As our client if you have any training requirement for the school we would be gladto assist you.