Employee Performance Programs

Reduce Costs and Increase Profits

What’s In It For Them, to Do What You Need Done?

Employee Performance Programs


You Have Them!

Every employer has three kinds of employees:

– Natural Leaders… Natural Leaders… top 20%top 20%– Followers… Followers… 76%76% – Complainers… Complainers… 4%4%

• While only the top 20% are leaders, this 20%; when they see a good thing, will take the lead and cause the rest of the workers to fall into line and become willing and happy participants.

• QIC Programs are designed to Reward Positive Performance in the Key Areas of Performance in which the customer needs Positive Changes.


Imagine an awards program that rewards participants “PointsPoints” for their positive actions and goal accomplishments.

Points Cost Nothing to award to the employees or participants.

Points are earned in several ways:

•Personal PerformancePersonal Performance

•Team Bonus PerformanceTeam Bonus Performance

•Special Bonus Point OpportunitiesSpecial Bonus Point Opportunities

An individual’s Earned Points are used to redeem for the merchandise awards the person wants and desires to possess.

Motivation comes with the opportunity to obtain for “free”, something you want and do not have.

Reward Points


Point Award Structure

The best programs will award points on a frequent & regular basis:

Weekly Weekly Bi-Weekly Bi-Weekly Monthly Monthly

Participants should earn points in three areas:

1.1. PersonalPersonal Performance Award Points

2.2. Team Bonus PointsTeam Bonus Points earned for all team members accomplishing the objective(s). Peer Pressure brings positive change very quickly.

3.3. Bonus PointsBonus Points for things like: Blood Donor in Company Blood Plan, Making suggestions as how to solve a problem at the work place, or many other areas.


Program Design Assistance

QIC’s professional staff will help design the incentive solution you need.If you require assistance is program design, rule structure, or training your employees in how to implement or use the program, QIC is available to assist you in person, via phone or internet webinars.

The tools already exist, so please give QIC a call to provide you the support you need.


Merchandise Selections

QIC offers over 1,250 name brand award items in the 5,000 point to QIC offers over 1,250 name brand award items in the 5,000 point to 200,000 point award selections.200,000 point award selections.

•12 Award Levels of merchandise offerings that average over 100 choices per each Point Level.

•All items come with delivery to anywhere in the continental USA.

•When the program participant has the points needed to redeem for the item they want, the order is placed via mail, fax, or online.

•Most orders are processed and shipped within 24-48 hours and shipped FedEx Ground.

•After the Points are Redeemed and the Award is shipped, is when the customer is invoiced.

Distribution Center


Selections Like These…

The Awards Catalog Contains Something for Everyone

The Awards Catalog Contains Something for Everyone


Performance First & Rewards Second

Your incentive awards program can:Your incentive awards program can:

•Reduce Operating Expenses

•Lower Insurance Premiums & MOD Rates

•Improve Productivity & Lower Absenteeism

•Reduce Turnover Cost

•Improve the Bottom Line

A Properly Designed A Properly Designed Incentive Program Results in Incentive Program Results in

a a Positive Return On Positive Return On

Investment Investment

A Properly Designed A Properly Designed Incentive Program Results in Incentive Program Results in

a a Positive Return On Positive Return On

Investment Investment


Some Income Tax Information

“Qualified” Incentive Awards Programs are “Tax Exempt” to the employee.

The Two qualified programs are in “Safety ProgramsSafety Programs” and “Service AwardService Award ProgramsPrograms”, with the programs being annual events.

Revised Tax Code, Section 274, “j” shows us…

•Tangible MerchandiseTangible Merchandise is the only Qualified Tax Free qualified award item to be used.

•Cash, Travel, Food, Dinners are all taxable as income, if used as the awards in these programs.

•Each program participant can receive an “average” of $400 per person, per year. This applies to award merchandise received and not points.

•A Maximum of $1,600 can be earned by any one person, as long as the company per person average is $400 or less.


Common Areas of ApplicationMost incentive solutions are used in these areas of employee concerns:•Safety Improvement

•Reduce accidents and lower the cost of workers comp insurance premiums, deductibles and self insured reserve dollars.

•Absenteeism

•Absenteeism of 3% or higher are above the National Averages and are problematic in production costs and service issues. 5% is considered an ‘”Issue of Concern”.

•Turnover

•Every time someoneEvery time someone leaves or is fired, there is a cost to hire and train a new person. Depending upon the skills and training required, turnover expenses can cost from $3,000 to $20,000 for each newly hired employee.

A 10% or less reduction in these areas of concern, generally funds the awards program and starts a positive ROI for the client.


What Do You Need to Change?

Many incentive programs are used to motivate your employees or your customers

•Sales Improvement

•Customer Loyalty Programs

•Build Morale

•Service Awards

•Recognition

•Create Some Excitement


Budgeting for your ProgramMost “Blue Collar” incentive programs will budget $0.10 to $0.12 per hour for an individual.

That comes to $4.00 to $4.80 per week in possible award-points.

•$4.00 per week equals $208 in possible award points for a year.

•$4.80 per week equals $250.00 in award points)

No Program spends all of it’s budgeted award dollars; we cannot create a perfect work place, but we can make it dramatically better.

•A successful program will use 75%-80% of the awards budget in a Safety, Attendance or Turnover program.

Budgets for a few cents on

the hour

Budgets for a few cents on

the hour


Options for Managing Award Points

Many programs will opt to use the QIC “Incentrac” online awards platform.

Incentrac platform offers these features:Incentrac platform offers these features:

•Participant Points Banking, Award Ordering, Award History page, Order Tracking, Rules page, Customer Help page and more.

•Company Admin Tools with Multi-Level Reporting, Exposure Reports, Automatic Points Issuance, Statement Printing, E-Mail Blast Tool, E-Statements, Point History per participants, Order History per participant, Tools to show the % of possible points compared to the actual points earned and awarded, group and participant standing reports and more.

This highly functional online system has a $1,000 to set-up fee and a monthly maintenance fee, based upon the number of participants.


Options for Managing Award Points

Points Card Program

Issue award points to your participants in the form of an Award Points Card, by using this simple and easy awards system.

The participant earns awards points and the points are presented in the Just Rewards Points Card.

An online redemption site is available at… http:justrewards.award-central.com

Enter the Card Number and the Rewards Code and the Points on the card appear on the screen, multiple cards can be added to the site to increase the amount of points to be used for award redemption.

Unused points remain on the card(s) for future award selections.

The Card is a “Virtual” points banking system.


Themed Award Cards You Can Use

Award your participants a Just Rewards Safety Points Card

Use the Card to Award Points Monthly, Bi-Monthly or Quarterly.

Points are awarded for Zero “Lost Time” or Zero “Recorded Accidents”.

The employee can use the card to redeem for an award item now, or save the card to combine with additional cards for redemption of a higher award selection item.

Makes Rewarding your employees for Positive Performance so much easier!


Gift Level Cards

Years of Service, Holiday Gifts, or Recognition Awards can use one of QIC’s Just Rewards Gift Level Cards.

Each card comes in a designated award level from $25 to $1,000.

The participant goes to the online address found on the back of the card (http://justrewards.award-central.com) and clicks on Redeem Gift Card, then they enter their card’s Card Number and Rewards Code.

The specified award selection will appear.

The person chooses any one item from the list of merchandise items and places that item in their shopping card.

The delivery address is entered and order is processed and the award selection generally ships within 24-48 hours.


Holiday Gift Programs

The QIC Holiday Gift Card

Allows you to give a Holiday Gift to an employee or client

Plus, you give them to choice of the gift they want.

Gift Selections come in $25 , $35, $50, $75, $100, $150, $200 and higher award levels.

Each level has 64-129 choices from which to choose.

Over 75% of 1,152 items are in stock and ready to ship

Access the online award redemption site and enter the Card Number and Rewards Code and the gift selection appears.

The gift order is processed quickly and the order ships within 24-48 hours after QIC receives the order.

Most orders are shipped FedEx Ground to the recipients address anywhere in the continental USA.


Scratch Off Safety Program Cards

QIC offers a very simple to manage Safety Program.The AllSafe Cards are designed to be given weekly to participants who have accomplished the week without any Recorded or Lost Time Accidents.

Each card has a face value of 200 Points (300 & 400 Point Cards are also available)

There are 11 Scratch-Off Circles on each card

Every card has 5 spaces that hide a 2X, 3X, 4X, 5X, or 6X, this is multiplied by the cards shown face Point Value.

The employee scratches off One (1) of the seals and if a Multiplier is found, the face value is increase 2 to 6 times the card’s face value.

Now the card can have 400, 600, 800, 1,000 or 1,200 award points.

Cards are saved and when time comes for redemption, an online awards catalog site is shown on the back of the card and ordering instructions are given.

If a person earns one card a week; statistics show the person will have around $200 in points for award redemption within a year’s time.

Prepaid Points Card


Years of Service Programs

ABC Inc.

Dear Bill Gregory

Congratulations on your 5th year of service with our company.

One behalf of a very grateful company we wish to say thank you for all the hard work you have given in these past 5 years.

Your unselfish and dedicated efforts have contributed greatly to our success. Please accept this gift as a token of our appreciation for a job well done. We look forward to the years ahead of us and to the wonderful gains we will see and achieve as a team and as partners in the future.

Again, congratulations. Scott Newman President

ABC Inc.

Dear Bill Gregory

Congratulations on your 5th year of service with our company.

One behalf of a very grateful company we wish to say thank you for all the hard work you have given in these past 5 years.

Your unselfish and dedicated efforts have contributed greatly to our success. Please accept this gift as a token of our appreciation for a job well done. We look forward to the years ahead of us and to the wonderful gains we will see and achieve as a team and as partners in the future.

Again, congratulations. Scott Newman President

QIC’s Service Awards Package is a “No Minimum” and “No Set-Up Cos

t” Awards Program

The Awards Packet includes:

•Years of Service Certificate with Stamped Gold Foil Seal

•Personal Letter of Congratulations

•Awards Selection Booklet with online or mail in gift ordering

•Presentation Folder

•Envelope for Mailing or Presentation

•Prepared for you and delivered to the company

Several Packets are available to meet different budgets.


For More Information

Contact:

Rob Malinowski

ESM Enterprises, Inc.

Director Sales

Office: 716-631-7600

Cell: 716-863-6543

[email protected]

Employee Performance Programs

Documents

Transcript of Employee Performance Programs