Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian!...

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Employee Engagement -Brian Adam

Transcript of Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian!...

Page 1: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Employee Engagement

-Brian Adam

Page 2: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 3: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Who are we?

210 employees, $35 million in sales

Founded in 1893, facilities in Milwaukee & Orlando

Focus - Dye sublimated fabric graphics

Industries – tradeshows, events, sports and some retail

Page 4: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

What we do…

Page 5: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 6: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

The FUN part of what we do…

Page 7: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Obsessed with developing a GREAT corporate culture

Why?

Engaged employees do better work

$10

$15

$20

$25

$30

$35

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Sa

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- i

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on

s

Olympus- Sales by Year

Page 8: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 9: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Less than 1/3 of employees are engaged

Source: Gallup Survey

Page 10: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Source: Hay Group

Page 11: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Source: Hay Group

Page 12: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 13: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

1. Create a Noble Mission

2. Culture Deck - Netflix

3. New Employee Orientations – 1st day

4. Hey Brian! Program

5. One year one-on-ones

6. Monday Morning Updates

7. Personal Goals

8. Result Presentations

9. Profit is not a dirty word

10. Make it personal - give away the house

Olympus’ Top 10 List

Page 14: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Our old mission statement:

"Olympus Flag & Banner, Inc. prints, sews, designs and assembles

quality products (which includes flags, banners and promotional

costumes/mascots), adapting its manufacturing process to meet the

changing needs of a broad customer base while offering the Olympus

team a respectful environment in which the individual may grow and

prosper with the company."

Page 15: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Our new mission statement:

“To create a rewarding work environment for our employees”

Page 16: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 17: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 18: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

1. Create a Noble Mission

2. Culture Deck - Netflix

3. New Employee Orientations – 1st day

4. Hey Brian! Program

5. One year one-on-ones

6. Monday Morning Updates

7. Personal Goals

8. Result Presentations

9. Profit is not a dirty word

10. Make it personal - give away the house

Olympus’ Top 10 List

Page 19: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Netflix deck on Corporate culture

2. Spent time on Culture

Page 20: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 21: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Results > Hard Work

Page 22: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Avoid Red Tape

Page 23: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Mistakes are OK, don’t place blame – make it right

Page 24: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

1. Create a Noble Mission

2. Culture Deck - Netflix

3. New Employee Orientations – 1st day

4. Hey Brian! Program

5. One year one-on-ones

6. Monday Morning Updates

7. Personal Goals

8. Result Presentations

9. Profit is not a dirty word

10. Make it personal - give away the house

Olympus’ Top 10 List

Page 25: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Employees Typical First Day

Employee shows up, and no one is there, receptionist has no idea who they are.

Employee sits in corner filling out paperwork with HR.

Their new boss is too busy to talk that day, so they shadow some busy coworkers

The employee goes to lunch, by themselves.

Fill out more paperwork.

No phone, no cards, no computer access or email, and still no desk.

People leave at 5 p.m., but employee stays to impress someone ... but no one is

there to be impressed

Page 26: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Our First Day

Manager greets new employee at the door

Employee is brought to new desk that is fully set up and functioning with

all the supplies – computer and phone is set-up

Their new business cards are there waiting along with a gift for their

family

President welcomes them to the team meets one-on-one and shares

company history and culture deck.

Manager takes employee for tour of facility to meet every employee at

Olympus

Co-workers take new employee out to lunch

Page 27: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

1. Create a Noble Mission

2. Culture Deck - Netflix

3. New Employee Orientations – 1st day

4. Hey Brian! Program

5. One year one-on-ones

6. Monday Morning Updates

7. Personal Goals

8. Result Presentations

9. Profit is not a dirty word

10. Make it personal - give away the house

Olympus’ Top 10 List

Page 28: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

2012 – Suggestion box = 1 suggestion

Page 29: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Developed the Hey Brian! program

Page 30: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Example of Hey Brian! Suggestion

Page 31: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 32: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 33: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

1. Create a Noble Mission

2. Culture Deck - Netflix

3. New Employee Orientations – 1st day

4. Hey Brian! Program

5. One year one-on-ones

6. Monday Morning Updates

7. Personal Goals

8. Result Presentations

9. Profit is not a dirty word

10. Make it personal - give away the house

Olympus’ Top 10 List

Page 34: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 35: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

One Year 1 on 1 What does Olympus do well?

What do you like most about your job?

What can Olympus do to improve?

What do you enjoy least about your job?

If you could make one change to your job, what would it be?

If you owned the company, what’s one thing you would do differently?

How can I help you do your job better?

What benefit or perk do you enjoy the most? What benefit or perk do you wish Olympus

offered?

Do we have any dumb rules?

If you won the lottery, what would you do with the money?

Page 36: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 37: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

1. Create a Noble Mission

2. Culture Deck - Netflix

3. New Employee Orientations – 1st day

4. Hey Brian! Program

5. One year one-on-ones

6. Monday Morning Updates

7. Personal Goals

8. Result Presentations

9. Profit is not a dirty word

10. Make it personal - give away the house

Olympus’ Top 10 List

Page 38: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Monday Morning Updates

Page 39: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Monday Morning Updates

Page 40: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Monday Morning Updates

Page 41: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Monday Morning Updates

Page 42: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Monday Morning Updates

Page 43: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

1. Create a Noble Mission

2. Culture Deck - Netflix

3. New Employee Orientations – 1st day

4. Hey Brian! Program

5. One year one-on-ones

6. Monday Morning Updates

7. Personal Goals

8. Result Presentations

9. Profit is not a dirty word

10. Make it personal - give away the house

Olympus’ Top 10 List

Page 44: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Our belief:

At Olympus, we have no patents, trade secrets or special

technology. The only way we succeed is by executing better than

the competition

The only way we do this is by outperforming our competition

Personal Goals

Page 45: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 46: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Everyone has a number

Everyone sets a 90-day goal

(a rock)

Page 47: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

As a printer, your only competitive advantage is

YOUR PEOPLE

Page 48: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

1. Create a Noble Mission

2. Culture Deck - Netflix

3. New Employee Orientations – 1st day

4. Hey Brian! Program

5. One year one-on-ones

6. Monday Morning Updates

7. Personal Goals

8. Result Presentations

9. Profit is not a dirty word

10. Make it personal - give away the house

Olympus’ Top 10 List

Page 49: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Result Presentations

Page 50: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 51: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 52: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

1. Create a Noble Mission

2. Culture Deck - Netflix

3. New Employee Orientations – 1st day

4. Hey Brian! Program

5. One year one-on-ones

6. Monday Morning Updates

7. Personal Goals

8. Result Presentations

9. Profit is not a dirty word

10. Make it personal - give away the house

Olympus’ Top 10 List

Page 53: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result
Page 54: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Teach employees how we make money

Page 55: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Profit Sharing – tie it back

Pre-Tax Profit 2016 Bonus Payout

Levels

$800,000 $250

$1,200,000 $500

$1,600,000 $750

$2,000,000 $1,000

$2,300,000 $1,250

$2,600,000 $1,500

$2,900,000 $1,750

$3,200,000 $2,000

$3,500,000 $2,250

$3,800,000 $2,500

Page 56: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

1. Create a Noble Mission

2. Culture Deck - Netflix

3. New Employee Orientations – 1st day

4. Hey Brian! Program

5. One year one-on-ones

6. Monday Morning Updates

7. Personal Goals

8. Result Presentations

9. Profit is not a dirty word

10. Make it personal - give away the house

Olympus’ Top 10 List

Page 57: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Scholarship Program - $16,000/year

Hand-written birthday cards - $10

Graduation Gifts - $100

Year-end Awards

Gift Cards, Employee of the Month

No interest loans

Halloween Party, Cultural Events, Chili cook- off, Birthday Treats

Give away the House

Page 58: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

1. Create a Noble Mission

2. Culture Deck - Netflix

3. New Employee Orientations – 1st day

4. Hey Brian! Program

5. One year one-on-ones

6. Monday Morning Updates

7. Personal Goals

8. Result Presentations

9. Profit is not a dirty word

10. Make it personal - give away the house

Olympus’ Top 10 List

Page 59: Employee Engagement...Mar 12, 2020  · 3. New Employee Orientations – 1st day 4. Hey Brian! Program 5. One year one-on-ones 6. Monday Morning Updates 7. Personal Goals 8. Result

Thanks for Listening