Employee attachment 45 seminar

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Protect Your Recruitment Investment With Employee Attachment To Do List Consider Attachment Policies Read Employee Attachm ent Brochure Take A Free Tial Measure Percept ions - New Starters Act On Results Blackpool Business Expo Phillip Parramore MBA Minst.LM SFEDI 25 th September 2015

Transcript of Employee attachment 45 seminar

Page 1: Employee attachment 45 seminar

Protect Your Recruitment Investment With Employee AttachmentTo Do List

• Consider Attachment

Policies

• Read Employee

Attachment Brochure

• Take A Free Tial

• Measure Perceptions -

New Starters

• Act On Results

Blackpool Business ExpoPhillip Parramore MBA Minst.LM SFEDI25th September 2015

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About Phil ParramoreLive in Preston with Stephanie and her sonThree daughters of my ownTries to be understanding of othersMakes reasonable attempts to provide guidance

Masters Graduate of Leeds University Business SchoolMember of the Institute of Leadership and Management (Well!) over 30 year of public, private and third sector experienceSFEDI qualified (skills for business growth)Equality and Diversity qualified and practise Growth MentorDWP Making A Difference Programme (Engaging For Success model of best practise)

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Basic Steps In Problem Solving

1. Define the problem and establish an improvement goal.2. Collect data.3. Analyze the problem.4. Generate potential solutions.5. Choose a solution.6. Implement the solution.7. Monitor the solution to see if it accomplishes the goal.

Courtesy of British Standards Institution's Standards in Action

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Data courtesy of our partners, Business On, Ltd

50%

Are at risk of failure within the next 12 months.

80%

Could significantly improve the financial performance of their business

25%

Could radically improve the way the business works within the next 6 months

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Introduction to Employee Attachment

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A biologically determined DNA hard coded instinct

Attachment Overview

Workplace Attachment

EAI Survey & Report

The Debrief

There are 4 components of workplace attachment

Understand how to interpret an EAI Feedback

Report

Provide guidance to Managers in how to

conduct a debrief

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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Topic 1: Attachment Overview

1 2 43

A biologically determined DNA hard coded instinct

Attachment Overview

Workplace Attachment

EAI Survey & Report

The Debrief

There are 4 components of workplace attachment

Understand how to interpret an EAI Feedback

Report

Provide guidance to Managers in how to

conduct a debrief

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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Attachment Overview

Filial Bonding Attachment TheoryRefers to the survival instinct that is hardcoded into a species which needs the care and protection of a parent in order to survive. Would perish otherwise.

Refers to the strength of the bond between a human child and parent (i.e. the primary carer). We are introduced to ourselves, and the world around us, through our caregivers.

Attachment is a biologically determined, DNA hard-coded instinct that connects an offspring to it’s parent for the purpose of survival.

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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Topic 2: Workplace Attachment

1 2 43

A biologically determined DNA hard coded instinct

Attachment Overview

Workplace Attachment

EAI Survey & Report

The Debrief

There are 4 components of workplace attachment

Understand how to interpret an EAI Feedback

Report

Provide guidance to Managers in how to

conduct a debrief

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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Workplace Attachment

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2

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The first 120 days is a critical time where new recruits are forming perceptions of the organisation which impact the strength of bond they feel towards the organisation and it’s people.

Critical Attachment Period (CAP)New recruits develop core attachment perceptions of Security, Trust & Value, Acceptance, Belonging through their experience of the 20 Drivers of Attachment.

Core Attachment Perceptions

The Direct Manager has the greatest influence over the strength of bond through their actions and behaviour.

Direct Manager’s Influence The strength of bond achieved at the end of the Critical Attachment Period leads to key response behaviours:(1) risk of attrition /your new recruit leaves(2) performance / discretionary effort

Key Response Behaviours

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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The Business Case for Measuring Attachment

First 3 months Training investment

CAP 120 days

12-18 monthsReturn on Investment

3-6 monthsPay back – break even

Thousands of pounds are wasted each year as a result of poor employee attachment

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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Hiring Costs

Direct costs can be accounted for with relative ease. It’s the indirect costs that are usually far greater and more difficult to calculate. On average, it costs £50k+ to recruit and up skill a new hire over their first 3 months. This is a significant investment which the EAI can help to protect by reducing the risk of new hire attrition.

The cost of hiring new talent includes both direct and indirect costs

Direct Costso Position reviewo Advertising, agency fees o Interviewso Profiling, testing, reference checkingo Contracts, admin, resources, trainingo Salary during non contribution period

Indirect Costso Lost productivityo Lost opportunityo Suppressed engagement levels of

team with long term vacancy

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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Did You Know?Approximately 90% of attrition that occurs during the first 18 months is determined by the employee. Attrition within 90 days is normally due to the following reasons:

Poor Employee Attachment

Poor Recruitment Practices

Poor Job Definition

Poor Job DefinitionReview the role requirements and update job description - be realistic.

Poor Recruitment PracticesProvide training to all those involved in the recruitment process on how to select the right talent

Poor Employee AttachmentMeasure and manage attachment perceptions to reduce the risk of early attrition

Right Person / Wrong Job

Wrong Person / Right Job

Right Person / Right Job

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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20 Drivers of AttachmentRecruitment & Selection

Pre Employment

Orientation

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Rotation

Central Messages

Incremental LearningAccuracy of Job Rep

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Manager Alignment/Access

Business Awareness

Performance Objectives Learning Pathway

Reasons for Joining

Vision & Career Path Senior Leadership

Work / Life Balance

Co Workers

Physical Work Environment & Resources

Culture & Climate

Systems & ProcessesSafety & Behaviour

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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Driver Snapshot

Recruitment & Selection

• Keep candidate informed – even no news is news to them• All involved in recruitment have a thorough understanding of the position and organisation• Use appropriate assessments and interview techniques to get a fair and accurate picture of

their skills & experiences

• Provide opportunities to meet with, learn from and establish relationships with people in other departments

• Introduce them to key people • Encourage them to attend corporate events

• Give clear direction on what you expect from them, and what they can expect from you• Resolve issues/concerns quickly and appropriately• Demonstrate genuine concern for their well being

• Ensure they understand the business goals and how their department contributes• Ensure they understand the team’s objectives and how each role contributes• Set fair, reasonable and achievable performance targets

Performance Objectives

Manager Alignment

& Accessibility

Rotation

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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So What Will You Do Differently?

Now It's Your Turn!

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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16AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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So What Will You Do Differently?

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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Topic 3: EAI Survey & Report

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A biologically determined DNA hard coded instinct

Attachment Overview

Workplace Attachment

EAI Survey & Report

The Debrief

There are 4 components of workplace attachment

Understand how to interpret an EAI Feedback

Report

Provide guidance to Managers in how to

conduct a debrief

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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Employee Attachment Inventory

Manager/EmployeeDebrief

Online Survey

EAI Feedback Report

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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But don’t just take it from me“The survey was easy to use and didn’t take much time to complete.

I felt like I was helping the employer learn from my experience” (Employee)

“The EAI has allowed us to measure the organisation’s performance for the first time and implement changes to help both the new employee and future new starters bond with the business” (HR Manager)

“What a revelation this tool has been. Our managers now seek out the results because they find them so helpful and informative in the onboarding of the new team members.” (General Manager – Human Resources)

“Initially I was a bit sceptical… But the information is priceless and allows me to have targeted conversations with my new guys coming on board to ensure I have addressed all their perception issues……” (Line Manager)

“We use the EAI as a differentiator at the start of our relationships with clients.” (Manager - Recruitment Agency)

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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Thank you for your participation

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A biologically determined DNA hard coded instinct

Attachment Overview

Workplace Attachment

EAI Survey & Report

The Debrief

There are 4 components of workplace attachment

Understand how to interpret an EAI Feedback

Report

Provide guidance to Managers in how to

conduct a debrief

AUS Patent No. 2008100458 & 2010100184 NZ Patent No. 589754 US Patent No. 8688493

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So What Do I Do Next? Read and consider the Employee Attachment Inventory Product Information Brochure

It’s easy to get started with shcBOND.

Step 1: Get in touch with your shcBOND Accredited Practitioner

Step 2: Complete your free trial survey

Step 3: Purchase a Credit Bundle for the number of surveys you will need

For larger organisations, 3 hour workshops with the HR Team are available.

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Thank You For Your TimeContact your shcBOND Accredited Practitioner

 Phillip Parramore MBA MInstLM SFEDI

T: 07766 543356

E: [email protected]

W: www.guidedotyou.co.uk 

Thank youFrom GuideDotYou

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