Employee Assistance Program (EAP)

Convenient LocationsMercy EAP services are offered at eight

convenient Eastern Iowa locations…

MERCY FAMILY COUNSELING/EAP

MERCYCARE BLAIRS FERRY

MERCYCARE MARION

MERCY MEDICAL CENTER

MERCYCARE MOUNT VERNON

MERCYCARE NORTH LIBERTY

MERCYCARE VERNON VILLAGE

INTERNIST ASSOCIATES OF IOWA

Please call (319) 398-6694 or (800) 383-6694 for more information.

Visit us online at www.mercycare.org/EAP

ConfidentialityConfidentiality is an important factor for your employees when using EAP services. To ensure confidentiality, the following precautions will be taken:

No information will be released without the employee’s informed, written consent

Only non-identifying data on EAP usage will be provided to employers to demonstrate the program’s effectiveness

Confidentiality may be waived only if there is a clear and present danger to human life

Client records remain the property of Mercy EAP Services

EligibilityEmployees and their families, either through their own initiative or through referral from their workplace, may use EAP services. There is no cost to employees for sessions provided when using their EAP benefits.

Employees are your most valuable resource. Each year, one in every five employees, or 20 percent of your work force, suffers from a personal problem that inhibits productivity – theirs, yours, and all too often that of their co-workers. When employees are not working to full capacity, your business suffers.

Mercy EAP acts as a partner with employers in providing professional, confidential assistance to employees and their families through their own initiative or through a referral from their workplace.

Services include: Assessment, referral and follow-up services

Short-term counseling

Management consultation

Critical Incident Stress Management services

Onsite workshops

Drug and alcohol supervisor trainings