Employability &

Personal Development

Building Working Relationships with Colleagues

To identify the different types of people you will need to interact positively with at work.

To understand why is it important to get on well with each type of colleague.

To understand why it is important to use appropriate language & tone when communicating with your colleagues & employer/Manager?

Aims & Objectives

Verbal Listening Questioning Eye Contact Tone of Voice Body Language Telephone Via E-mail Written

Effective Communication

Interact in a positive & constructive manner with a range of colleagues in the workplace:

By understanding why it is important to get on well with colleagues.

Being able to work positively with employers and/or Managers.

Being able to work positively with peers in the workplace.

How To Do It

Some of the other things you might need to take into account:

Contributing ideas and opinions in an acceptable way.

Carrying out tasks in line with the expectations of your peers/employer.

Seeking & accepting help, guidance & feedback when appropriate.

How To Do It

A history of mistrust or stereotyping.

Blaming the other party for a difficult relationship.

Focusing on the task & excluding the feelings and needs of others.

Unclear objectives, roles & expectations of each other.

Past Acquaintance

What Can Get In The Way?

How To Overcome This

Open

Positive

Friendly

‘Clearing’ Discussion (Talk with the person in question & a mediator, about the issues that you have faced in the past so you can have a fresh start.)

For more Information,

Advice & Guidance or to contact us about Traineeships or Apprenticeships

Call: 0121 707 0550E-mail: info@pathwaygroup.co.uk