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    emphasisMONTHLY

    Apr i l

    2012

    T H E G R E A T E R F O R T W A Y N E C H A M B E R O F C O M M E R C E

    10x18

    fwchamber.org/emphasis

    Our speakers, rom top let:

    Lutheran Health Networks Joe

    Dorko, Fort Wayne Community

    Schools Dr. Wendy Robinson,

    Parkview Healths Mike Packnett,

    Ottenweiller Co.s Mike Ottenwelle

    AlphaRae Personnels Dr. Rae

    Pearson, The Chambers Mike

    Landram, Tower Bankss Mike Cah

    Apteras TK Herman, Allen County

    Superior Courts Hon. Wendy Davi

    and Frontier Communications

    Roscoe Spencer.

    Learn frsthandthe secrets o their

    success at ourinaugural event

    on April 25. Page 6

    Our ATHENA Award recipients 7 Grab our smart phone app 10 Chamber events calendar 14

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    Celebrate the fabric of women at this day ofinspiration, renewal, and education.

    Registration due by April 9

    Friday, April 27ipfw.edu/tapestry

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    Patricia Heaton

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    APRIL 2012 EMPHASIS MONTHLY 3

    4 Indiana: A place for change

    4 Leads groups build high-valuecommunity

    5 Interview to get the right

    intern6 Make it a habit to eat together

    6 Chamber to host inaugural10x18

    7 Two women receive ATHENAAward

    7 FWA can get you to yourvacation spot

    8 Cloud computing: Is it rightfor you?

    10 Grab our smartphone app

    10 Doermer Dialogue opens atIPFW

    11 New and renewing members

    11 Your Chamber discount guide

    1213 Ribbon cuttings and groundbreakings

    Chamber members and riends,Tis months cover spotlights some o our com-

    munitys best leaders. Tese leaders will par-ticipate in the Chambers frst-ever 10x18: TeSecret o My Success Tis event on April 25 willshowcase these great leaders each sharing theirsecrets o success. Each speaker will speak or 18minutes sharing his or her story. We hope youwill join us or this event and take advantage othis opportunity to learn rom some o the besto the best. o learn more about this event, turnto Page 9.

    We are also launching Te Chambers frstsmart phone app. Tis app will provide you withTe Chamber at your fngertips. Available orboth the iPhone and Android, this app will allowyou to reerence the business directory, accessthe community calendar rom your phone, trackChamber news and events, and register or Cham-

    ber programs rom your phone. Tink o it as TeChamber Business Directory and then some all inyour smart phone. Te app is ree or downloadrom your app store. o fnd out more about this

    app, turn to Page 10.Speaking o cutting-edge technology, in March

    we wrapped up a second great year or echFest.With hundreds o students getting engaged inthe SEM (science, technology, engineering, andmath) felds through gaming, it was an excitingday. Congratulations to the committee made upo leaders throughout Northeast Indiana or agreat and inspiring event.

    We were also excited to honor two greatwomen at the AHENA Awards this year. SharonSimmons, president and ounding member oFrancines Friends, was honored with the covetedAHENA Award. Julia Fiechter, ounder and pow-erhouse behind Lendingahand.net, received theAHENA Young Proessional Leadership Award.Both women exempliy community leadership inNortheast Indiana. urn to Page 7 or more onthe AHENA Awards.

    Hope to see you this month!

    Volume 22, Issue 4

    Mike LandramPresident/CEO

    Michelle MerrittVice President o

    Membership andCommunications

    Deb BoydController

    Jennier FisherGraduate Retention ProgramManager

    Katy Staford-CunninghamVice President oGovernment Aairs

    Dave YoungVice President o AirService Development

    Jon SwerensDirector o Communicationsand Emphasis Editor

    Emphasis Monthly is a

    publication o Te Greater FortWayne Chamber o Commerce.

    826 Ewing StreetFort Wayne, IN 46802(260) [email protected]

    Printed by KPC Media GroupInc., publishers o the GreaterFort Wayne Business Weekly

    A limited amount o adver-tising in Emphasis Monthlyis available exclusively toGreater Fort Wayne Chambero Commerce members.

    For rates and inormation,contact KPC Media Group:

    Lynn SroueFort Wayne general [email protected](260) 426-2640 ext. 304

    Lynette DonleyFort Wayne advertising [email protected](260) 426-2640 ext. 305

    Or visit the web site:wbusiness.com/emphasis

    L E T T E R F R O M T H E P R E S I D E N T

    I N S I D E T H I S I S S U E

    Mike Landram

    CEO and President

    Te Chamber

    [email protected]

    emphasisMONTHLY

    Te mission o the Greater Fort Wayne Chamber o Commerce is to create a vibrant economicenvironment by supporting business, advocating on behal o the business community, and

    ostering community partnerships to advance a common economic vision.

    COVERPHOTO

    BYJON

    SWERENS

    W E B S I T E S P O N S O R S

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    4 EMPHASIS MONTHLY APRIL 2012

    G O V E R N M E N T A F F A I R S

    Follow us on

    TwitterFind us on witterat @FWGovConnect

    Katy Staford

    Vice President o

    Government Aairs

    Te Chamber

    [email protected]

    wchamber.org/gov

    Most people know Indiana as a comortable

    place to live and work. However, with the end othe 117th Indiana General Assembly, it occurs tous that Indiana has become a place or change.

    Over the last ew years, Indiana has changeddrastically. From the adoption o Daylight Savingime to the lease o the Indiana oll Road to edu-cation reorm, Indiana has joined many states inmoving orward.

    Te 2012 Indiana General Assembly was no ex-ception. With the adoption o Right to Work, In-diana has taken the frst steps orward in creatinga more business riendly, economically driven cli-mate.

    In addition, Indiana became a smoke-ree state

    with the passage o House Bill 1149. Tis bill ex-empted bars and taverns, as well as casinos, butprotected local ordinances, such as Fort Waynes,and made restaurants smoke-ree. Tis contrib-utes to the economic and social health o our state.

    Te fnal change I would like to highlight romthe last General Assembly Session is the retire-

    ment o Representatives Je Espich and Dick

    Dodge. Both men have been valued members oour Northeast Indiana Delegation. RepresentativeEspich has served in the House o Representativessince 1972, chairing such inuential committeesas Ways and Means. He has been an ardent sup-porter o Northeast Indiana businesses and hasbeen a remarkable leader over the last orty years.Representative Dick Dodge was elected to servein the House in 2004. He is a strong advocate orenvironmental issues and has worked diligently tokeep his districts many lakes clean or residentsand businesses alike. Tese two leaders will bemissed.

    Tough not all change is good, the changes un-

    dertaken by the Indiana Senate and House havebeen important or businesses. Implementation isnot always easy, but in the end, we move toward amore robust economy, improving education, and ahealthier state.

    I we dont change, we dont grow. I we dont grow,

    we arent really living. ~ Gail Sheehy

    Indiana: A place for change

    Community: Tat is how I see eective leads gen-eration in the Fort Wayne Chamber o CommerceLeads Group Program. It is, without a doubt, oneo the best values any member can access and is sooten overlooked.

    In the Leads Groups, you really see a small com-munity within a community!

    Tese are groups where you get to know and beknown better or what you do in business, some-what like the comedy, Cheers! You could sensethat Norm belonged with everyone else as soon ashe entered and got the Norm! cheered greeting.

    Tat same sense o belonging develops in thesegroups and it is critical to building the trust thatgenerates cooperate lead sharing.

    Te most productive relationships are the onesworked at the hardest and on a basis o a nity. Iwant to share leads with someone who seeks a sim-ilar client to me and who provides great service as Ido so that we are both mutually complimentary to

    one another and o course to our shared clients!I enjoy the benefts on a regular basis o the ben-

    efts o this program just this morning had theprivilege o meeting with the marketing director

    o a rapidly growing Fort Wayne business.I can help him with some high-value advertis-ing resources he was not aware o and he can helpmy clients and me with high value services withunique eatures I did not know about.

    Tat is win-win in a high value environmentcalled the Greater Fort Wayne Chamber o Com-merce Leads Group Program! Join today.

    Leads groups build high-value community

    om Reynolds

    Chamber Leads Group

    Chairman

    [email protected]

    (260) 426-2640, ext. 326

    wchamber.org/leads

    C H A M B E R I N S I D E R

    Leads Groups Meet &MingleComing April 18! Come and learn whatthese sales groups are all about. More de-tails: www.wchamber.org/leads

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    APRIL 2012 EMPHASIS MONTHLY 5

    G R A D U A T E R E T E N T I O N

    Interviewing can be a daunting task even orseasoned HR proessionals. What makes it even

    more challenging: interviewing a candidate withlimited or no experience.What questions should you ask a young high

    school or college student with little to no experi-ence? Below are some questions that will help youget the right person or your internship or entry-level position, plus some ideas that will boost yourlevel o preparation.

    Knowing what to ask

    Its important to start with a solid list o ques-tions to ask each candidate. For the most part,youll use the same questions during each inter-view. Tis allows or consistent inormation rom

    the candidates.For less experienced candidates, you should

    ocus more on work ethic and academic successrather than job-specifc questions. Your can ad-dress the needed skills or a position rather thanthe specifc experience. Here are some examples:

    Focus on uture goals rather than past

    experience:

    How do you think this internship will helpyou in career goals?

    What are your plans immediately ater gradu-ation?

    Frame questions around academic experience

    rather than proessional experience:

    ell me about a time when you had a heavycourse load. How did you manage your time? Isthere anything you would change i that happenedagain?

    How do you eel your campus and communityinvolvement (i they have had any) relates to a pro-essional workplace?

    What made you choose your major?

    Ask questions to determine a candidates

    work ethic:

    What will motivate you to do well in this in-ternship?

    Why do you think you will be successul inyour chosen feld?

    What makes you stand out as a candidate?

    Ask questions that address problemsolving

    and analytical skills:

    ell me about a time when you had to com-

    plete a project and you thought you would ail.How did you complete the project and what didyou learn about the experience?

    Develop questions that seek to discover

    leadership and interpersonal skills:

    What do you do dierently rom your class-mates?

    Describe a time when your work was criticizedby someone. How did you handle the criticism?What would you do dierently i presented with asimilar situation?

    ell me about a group project you competed inwhich a teammate was not ulflling their require-

    ments. How did you handle the situation?

    Preparation is key

    Career services proessionals tell students theyshould be prepared when they walk into an inter-view. But the same is true or interviewers. I youare not prepared, you will never be able to conducta good interview. Here are a ew tips:

    Be prepared! You need to look through thecandidates resume and application materials. Tisseems basic, but I have sat through interviews inwhich it was obvious the person interviewing mewas not prepared. Its a painul experience and

    doesnt leave the candidate with a good impres-sion o the company. Know what youre looking or. Read

    through the job description and skills that areneeded. Its di cult to spot the right candidate iyou dont know what youre looking or.

    Always be on time. Tis is another basic,but it comes up oten in interview training. Tingswill come up that will be important and may causeyou to stray rom your schedule, but it is impor-tant that you try to stick with the times you haveasked someone to come to your o ce. Keep the interview space ree rom dis-

    tractions. Unless the building is alling in aroundyou, give candidates your ull attention. Tey de-serve that rom you.

    Regardless o the candidates you are interview-ing, whether or your internship program or aull-time hire, treat them like your guests. Get toknow them as candidates beore you make anyjudgments.

    Interview to get the right intern

    Jennier Fisher

    Graduate Retention

    Program Manager

    Te Chamber

    [email protected]

    wchamber.org/grad

    Follow us on witter:

    @gradretention

    UpcomingeventsSupervisor BootCamp, April 18, 3-5p.m. at Te Cham-ber.Go online towchamber.org/

    events to register.

    Interested in some

    training or Inter-viewing or Non-HR Supervisors?Contact JennierFisher at [email protected] ormore inormation.

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    6 EMPHASIS MONTHLY APRIL 2012

    In todays society, a majority o homes have twoworking adults and kids are participating in mul-tiple activities. Tis results in amilies spendingless time together as a amily unit. Families sittingdown at the kitchen table together to enjoy a am-ily meal has declined by 33 percent over the past30 years.

    Research proves that when amilies eat at leastthree meals a week together, the benefts to chil-dren include: Better grades

    Less drug/alcohol use Less bullying Reduced risk o teen pregnancy

    Better nutrition Less childhood obesity Better communication skills

    In an eort to strengthen our local amilies, theMcMillen Center or Health Education, along witha large number o northeast Indiana agencies, hascreated and are implementing a new initiativecalled the Family able.

    Family able provides support and resourcesto help amilies increase the number and qualityo their amily meals. Te Family able promotesamily meals through a visible online presence atwww.FamilyableOnline.org through Facebook,and also an email ip o the Week which pro-vides recipes, healthy tips, and conversation start-ers or amilies.

    One primary ocus o the Family able is reach-ing low-income amilies with direct education.rainings are planned through partner agencies,including a joint, Kids in the Kitchen/Family ableDinner with the Junior League o Fort Wayne andthe YMCA. Other upcoming events include a Fam-

    ily able Night at the inCaps on April 28 and theVitality Awards, which will honor individuals whocreate a vital community, on May 17 at Pine ValleyCountry Club.

    We challenge you and your amily to makeit a habit to eat at least three meals togethereach week. Get involved by visiting the web site:www.FamilyableOnline.org .

    Make it a habit to eat together

    The Chamberdiscount

    I your business has 2 to

    50 employees, you qualiy

    or a discount o up to

    fve percent on your small

    business insurance pre-

    miums rom PHP. Average

    annual savings is $3,500.

    o receive a ree quote,call PHP at (800) 982-

    6257 or visit www.

    phpni.com and click on

    the Chamber Discount

    Program link.

    C H A M B E R P R O G R A M S

    Chamber to host inaugural 10x18Have you ever wondered how someone got to

    be so successul? Have you ever wished you couldborrow a ew minutes o that persons time tolearn their secrets? Te team at the Greater FortWayne Chamber o Commerce has a way or youto do just that.

    On April 25, Te Chamber will host the inaugu-ral 10x18: Te Secret to My Success.

    What is a 10x18? Its an event with 10 keynotespeakers each speaking or 18 minutes on a pre-determined topic. Te Chambers frst 10x18 willocus on the secrets o success. Te Chamber hasinvited 10 noted community leaders to give in-sight to how they became successul. Te Chamberhas brought together a diverse mix o communityleaders with backgrounds in business, education,

    and government: Mike Cahill, President, ower Bank

    Joe Dorko, President, Lutheran Health Net-work

    Hon. Judge Wendy Davis, Allen County Supe-rior Court Judge

    K Herman, President, Aptera

    Mike Landram, President, Te Chamber Mike Ottenweller, President, Ottenweller Co. Mike Packnett, President, Parkview Health Dr. Rae Pearson, Alpha-Rae Personnel Dr. Wendy Robinson, Superintendent, Fort

    Wayne Community Schools Roscoe Spencer, General Manager, Frontier

    CommunicationsTe Chamber says the leaders were chosen based

    on their reputation in the community, noted lead-ership skills, and experience in their proession.Tere many more great leaders in our communitythat we could have asked, said Michelle Merritt,VP Member Relations and Communications at theChamber, We are already planning or our second10x18 to be announced later this all with another

    group o strong leaders.We see one o our roles as helping business

    people within our community connect with localleaders, said Landram. By providing our mem-bers opportunity to learn rom these successulindividuals we help them build better businessesand ultimately a better community.

    Sign up orthe eventGo to our web site:wchamber.org/10x18

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    APRIL 2012 EMPHASIS MONTHLY 7

    A T H E N A A W A R D S

    wo Fort Wayne women were awarded AHENALeadership Awards by the Fort Wayne Chamber in

    March at the 8th Annual AHENA Awards Lun-cheon, hosted by the Greater Fort Wayne Chambero Commerce. Te two were selected rom 15 nom-inees or the awards. Te awards were given basedon community leadership and service o women inNortheast Indiana.

    Te AHENA Leadership Award was given toSharon Simmons, Board President o FrancinesFriends. Trough Francines Friends, Sharon hasworked tirelessly to provide mammograms orall women in Northeast Indiana. Sharon, a breastcancer survivor hersel, knows importance oproviding easily accessible screenings to women.Tanks to the mobile mammography unit estab-

    lished by Francines Friends, any woman in AllenCounty and the surrounding areas can get screen-ing mammograms in a much more convenient andmuch less intimidating place.

    Te AHENA Young Proessional Leadership

    Development Award was presented to Julia Fiech-ter, ounder o Lendingahand.net. Julia has mar-ried her passion or community service with herbusiness experience as a realtor to launch a philan-thropic organization that connects local charitiesto much needed unding sources. At a time when

    many charities struggle to fght or dwindling do-nations, Julia has created an innovative and easyprogram that combines the generosity o localbusinesses with the buying power o consumers togenerate donation or area charities.

    Two women receive ATHENA Award

    A I R S E R V I C E D E V E L O P M E N T

    FWA can get you to your vacation spotTeres no better way to relax than to take a has-

    sle-ree trip to Te Sunshine State, starting at FortWayne International Airport!

    Fort Wayne International oers ights to am-pa and Orlando via Allegiant. Allegiants web siteallows passengers to book their ight, hotel, andrental car all in one convenient location, while alsooering discounted tickets to popular attractionsin the area.

    ampa is considered the most popular vacationdestination on Floridas west coast. Visitors canhit the beach or the gol course, take in a majorleague baseball game, stop by one o the excitingmuseums, or learn to sail, among hundreds o oth-

    er activities. Te weather in ampa cant be beat,with an average annual temperature around 80degrees and a record 361 days a year o sunshine!

    Orlando welcomes more visitors than any otherplace in the state, as home to the amous WaltDisney World Resort. Te resort oers our themeparks, two water parks, hotels, campgrounds,a multitude o dining options, and a number o

    other attractions. Te city is also host to UniversalOrlando, Gatorland, and SeaWorld Orlando. Teaverage temperature in Orlando is 73 degrees.

    Allegiant oten oers special early bird deals,and you can also save money by purchasing yourtickets at the Allegiant ticket counter, which is oo-pen only during certain hours. Contact the Airport Authority at 260-747-4146 or a current ticketcounter schedule. Keep an eye on Allegiants website at www.allegiant.com or call them at 702-505-8888 to take advantage o specials and discounts.

    I the beach isnt your thing, FWA can get youanywhere in the world through connecting ights.Skiing in Colorado, wine country in Caliornia, or

    a romantic trip to Paris can all begin here in FortWayne. o reserve tickets, call Delta at 1-800-221-1212, United at 1-800-241-6522, or American at1-800-433-7300.

    Fort Wayne International Airports hassle-reeparking and shuttle service, shorter lines, andcommitment to personal attention will make yourvacation one to remember.

    By Jessica Miller

    Marketing &

    Administration Assistant

    Fort Wayne-Allen County

    Airport Authority

    Sharon Simmons Julia Fiechter

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    8 EMPHASIS MONTHLY APRIL 2012

    Many small businesses use the cloud simplyto host productivity applications, such as e-mail,document creation and sharing, and calendars.But in this article, well ocus on this Sotware asa Service (SaaS) aspect o cloud computing, butmust note that it is only one subset o the entiretyo cloud computing.

    For example, some businesses dont just usesotware services they buy computing powerrom vendors, much like buying power rom a util-ity, to augment their existing capacity.

    So ar only an estimated two percent o busi-nesses with ewer than 100 employees are usingcloud computing, according to a May 2009 reportby Forrester Research but 37 percent say theyare interested in learning more about it.

    Is cloud computing right or you?

    Many actually see a surge in the adoption ocloud computing by small businesses, outpacingthe adoption rate o larger enterprises by a ac-tor o two. Tis isnt surprising, considering thathaving access to sophisticated sotware withoutthe expense o buying and maintaining it gives thesmaller, smarter players an opportunity to levelthe playing feld with their bigger competitors.

    Te benefts o leveraging this type o comput-ing environment are numerous, beginning withthe cost savings. Te primary savings come romthe lack o capital expenditure to buy a programor equipment. Servers, or instance, run between$2,000 and $6,000, and companies might needto add multiple machines as demands on their Isystem grow. Tis capital can now be unneled toother vital projects.

    Additional benefts include: Lower administrative costs. I solutions

    can be deployed extremely quickly and managed,maintained and upgraded remotely by your ser-vice provider without the need or an in-houseI sta.

    Improved use o resources. Moving moreand more applications, inrastructure, and even

    support into the cloud can ree up precious time,eort and budgets to concentrate on the real jobo leveraging technology to improve the missiono the company. It really comes down to makingbetter use o your time.

    Pay or what you use. Scalability and ex-ibility are valuable advantages oered by cloudcomputing, allowing customers to react quickly to

    changing I needs, adding or subtracting capacityand users as and when required and responding toreal rather than projected requirements. Quick and easy implementation. Without

    the need to purchase hardware, sotware licensesor implementation services, a company can getits cloud computing arrangement launched veryquickly.

    Quality o service. ypically, vendors o-er 24/7 customer support and an immediate re-sponse to emergency situations. Be sure to askabout guaranteed service levels, ensuring yourapplications and/or services are always online andaccessible.

    Access rom anywhere and better collab-oration. With both the application and the data

    stored in the cloud, with some applications mul-tiple users can work together on the same project,share calendars and contacts etc.

    Disaster recovery/backup. Recent researchhas indicated that nearly 90 percent o businessesdo not have adequate disaster recovery or businesscontinuity plans, leaving them vulnerable to anydisruptions that might occur. Cloud computingenables you to store important fles and inorma-tion in the event your business is hit by a disaster,whether manmade like a terrorist attack or natu-ral like a storm that takes out your electricity.

    Getting started

    I these benefts have caught your attention, itstime to take this to the next step. But beore youdo, be sure to heed the advice o those who havegone beore you. Probably one o the best pieces oadvice is to start small. Cloud computing is a di-erent way o working and building amiliarity andtrust takes time.

    Using Windows Sharepoint, or instance, youcan set up a site to store and share fles where co-workers can access them rom anywhere they haveInternet access (o ce, client site, home, hotel, air-port, soccer game...).

    It can even automatically notiy users when

    a fle is added or updated no more wonder-ing i that email attachment is the latest versiono the fle. You dont need to worry about havingto maintain expensive in-house servers and yourfles are automatically backed up osite. Ten onceteam members grow more comortable with thenew work environment, you can start adding morecloud services to the mix.

    C H A M B E R P R O G R A M S

    The Chamber

    discountChamber members can

    save more than $29 a

    month or deluxe Inter-

    net or $14 a month or

    premium Internet.

    For more ino, visit

    wchamber.org/

    comcast

    Cloud computing: Is it right for you?

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    APRIL 2012 EMPHASIS MONTHLY 9

    Organization ACTIV

    ITY

    RETAINBUSINESS

    EXPANDBUSINESS

    ATTRACTNEW

    BUSIN

    ESS

    ECON

    DEVCAPACITY

    BUILD

    ING

    ENTR

    EPRENEURSHIP

    WORKFORCE

    DEVE

    LOPMENT

    STATE

    INCENTIVES

    MEMBERSERVICES

    INFRA

    STRUCTURE

    POLIC

    YADVOCACY

    FUND

    ING

    PRIVA

    TE

    PUBL

    IC:LOCAL

    PUBL

    IC:FED/STATE

    LOCAL Alliance (LEDO)

    FWAC

    FWAC

    FWAC

    70% 30% 0%

    Fort Wayne ChamberFWAC

    FWAC

    100% 0% 0%

    REGIONAL

    Regional Partnership(NEIRP)

    REG REG 80% 20% 0%

    Innovation Center(NICC)

    REG 68% 12% 20%

    WorkOne REG 2% 0% 98%

    Regional Chamber REG 100% 0% 0%

    NIRCC/Region III-A REG 0% 20% 80%

    STATE

    IEDC STATE STATE 0% 0% 100%

    Integrated Economic Development

    BUSINESS SUPPORTLOCAL POLICY

    ADVOCACY

    REGIONALCHAMBER

    INNOVATION

    CENTER

    IEDC

    CITY/COUNTYGOVERNMENT

    WORKONENORTHEAST

    REGIONAL

    PARTNERSHIP

    NIRCC /REGION III-A

    FORT WAYNECHAMBER

    INFRASTRUCTUREZONINGINCENTIVES

    REGIONAL POLICYADVOCACY

    INNOVATION

    ENTREPRENEURSHIP

    LEADSTAX CREDITSINCENTIVES

    PLANNINGEDA GRANTS

    ATTRACTION LEADS

    CAPACITY BUILDING

    RESEARCHTRAINING

    INCENTIVES

    LOCAL

    ECONOMIC

    DEVELOPMENT

    ORGANIZATIONS

    LEDORETAIN

    EXPAND

    ATTRACT

    Note: This table provides an overview of primary missions and is not intended to describe all functions or supporting roles in other areas.

    What are the distinctives of the local economic development organizations? Check the chart:

    C H A M B E R C H A R T

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    10 EMPHASIS MONTHLY APRIL 2012

    How do you keep your customers satisfed?Tats one o the questions Brian J. Dunn, CEOo Best Buy Co. Inc., will answer as the keynotespeaker at the 2012 Doermer Dialogue with Busi-ness Leaders, Tursday, April 5, in the RhinehartMusic Centers Rhinehart Recital Hall.

    Te Doermer Dialogue, presented by the Rich-ard . Doermer School o Business at IndianaUniversity-Purdue University Fort Wayne (IPFW)and Lake City Bank, is an opportunity or businessleaders as well as owners to connect with each oth-er, and fnd ways in which to better connect withtheir customers.

    Dunn, who began his career at Best Buy in 1989as a store manager and became CEO in 2009, willspeak on Connecting with Your Customers: Cus-tomer Centricity.

    Another eature o the Doermer Dialogue is apanel discussion among businessmen and womenwho represent the various business clusters oundthroughout northeast Indiana. Te panel will be

    moderated by Steve Corona, president o HoosierWorkorce Solutions. Panelists are David Findlayo Lake City Bank, John Sampson o the RegionalPartnership, Rebecca Schroeder o WhiteshireHamroc, im Eubank o BAE Systems, Jessica Kel-lenberger o Wieland Furniture, and Scott Glaze oFort Wayne Metals. Te panel discussion will beollowed by a question and answer session.

    Te schedule or the day is: 7:30-8 a.m.: Continental Breakast 8-8:15 a.m.: Welcome 8:15-9:15 a.m.: Keynote Speaker 9:15-9:30 a.m.: Break

    9:30-10:30 a.m.: Panel Discussion 10:30-11 a.m.: Question and Answer SessionTe IPFW Alumni Association, Te Fort Wayne

    Chamber, and the Better Business Bureau suppliedadditional support or the Doermer Dialogue. Formore inormation about the event, contact LymanLewis, Doermer School o Business, at 260-481-6474 or [email protected].

    N E W S A N D H A P P E N I N G S

    Doermer Dialogue opens at IPFW

    Te FWChamber2Go smartphone app, or iPhone, Androidand mobile web or BlackBerry,was recently launched by theGreater Fort Wayne Chamber oCommerce.

    We are very excited to be oneo the frst chambers in Indianato oer a ree mobile app, saidMichelle Merritt, Vice Presidento Member Relations and Com-munications. Tis app is notonly geared towards our mem-bers, but it is truly somethingthat can be enjoyed by our entire

    community as well as our visi-tors.

    Te goal o the FWChamber2Go app is to helpindividuals on the go by putting this valuable toolright in the palm o the users hand.

    Te FWChamber2Go app eatures the ollowing: Online business directory o chamber mem-

    bers and geo-location and mapping technology

    ouch to call option Chamber calendar o events Community calendar o es-tivals and events Special text oers rommember businesses QR code scanner Near Me button whichshows sponsored business list-ings near the user and much moreChamber members also have

    the opportunity to upgrade theirlistings to be eatured on thebusiness landing page.

    All Chamber member busi-nesses receive a ree listing, and with more smartphones in the marketplace we saw the importanceto promote our members to this audience, Mer-ritt said. I think everyday users will also enjoythe Chamber and community calendar o eventswhich will keep them in the know.

    For more ino, go to wchamber.org/app.

    Grab our smart phone app

    Scan the QR code with

    your Android, iPhone,

    iPad, or iPod Touch.

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    APRIL 2012 EMPHASIS MONTHLY 11

    DISCOUNT GUIDE

    Get complete details online atwchamber.org/getsaving

    PHP member discount

    I your business has 2 to 50 employees, you qualiyor a discount o up to fve percent on your smallbusiness insurance premiums rom PHP. Averageannual savings is $3,300. o receive a quote, callPHP at (800) 982-6257 or visit phpni.com and click

    on the Chamber Discount Program link.

    O ce Depot savings

    Chamber members can save 60 percent on corecatalog items and our percent o retail catalogpurchases. Contact Chris Michaels at (260) 249-3977.

    Cirrus ABS eBusiness Suite or the Web

    Te Cirrus ABS eBusiness Suite provides web siteservices or members seeking more aordable alter-natives to traditional web site designs and set up.Read more at wchamber.org/cirrus.

    Comcast Business Class

    Tis program provides Chamber members with ex-ceptional Internet services at a substantial discounto up to $29.95 per month. Ino: wchamber.org/comcast.

    Sams Club savings

    Chamber members receive a $25 git card or a Plusmembership or a $10 or a Business membership.Ino at samsclub.com/membership.

    Event discounts and admittance

    Every employee o each o our members receives themember price or Chamber events. Also, all employ-ees o members can attend member-only events,such as the Tird House Forums.

    Meeting rooms

    Members get ree usage o meeting rooms largeand small in the Chamber building during businesshours. Call 424-1435 or details.

    Promotion and reerrals

    Members can create and oer member-to-membercoupons on the web site. Members also get ree pro-motion to a readership o 24,000 through Emphasisand ree phone and web reerrals.

    Notarization and certifcation o origin

    Free or members by our ront desk sta.

    N E W A N D R E N E W I N G M E M B E R S

    Renewing members

    February 2012

    A Party ApartAbonmarche Consultants,

    LLC

    AIDS ask Force, Inc.Aldi, Inc.

    Alpha Rae Personnel, Inc.American Family Insurance

    Anthony-Patrick Insurance

    Corp.Arbor Mortgage

    Arts United o Greater FortWayne

    Barnes & Tornburg LLPBlue Pony Digital

    Blue Water Mortgage

    Boyden & Youngblutt Adver-tising & Marketing, Inc.

    Bulldog Consulting Services,LLC

    C & P Machine, Inc.

    CME Corporation-GeneralContractor

    C2 I AdvisorsCentral Indiana Hardware

    Company, Inc.

    Chapel Oaks ApartmentsChick-fl-A at Glenbrook

    SquareChosenLan echnology

    Group, Inc.

    Cirrus ABS CorporationComort Keepers

    Commercial Warehouse &Cartage, Inc.

    Commonwealth Engineers,

    Inc.Cookie Cottage, Inc.

    Corporate Housing Systems

    Country Kitchen SweetArtDaVita Fort Wayne Home

    DialysisDoc Dancer Heating & A/C,

    Inc.Dulin, Ward & DeWald, Inc.

    E & V Construction, Inc.

    EPCO Products, Inc.Sharon Eisbart-Corporate

    ArtEllison Bakery, Inc.

    Employers Administrative

    Services o Indiana, LLCF & M ile & errazzo

    CompanyFederal Roofng Co., Inc.

    Fort Wayne OBFort Wayne PediatricsGrand Wayne Convention

    CenterHamil, Lehman & England,

    P.C.

    Hawk, Haynie, Kammeyer &Chickedantz

    Te Heritage o Fort WayneHoliday Inn Express Hotel

    & Suites

    IWM Consulting GroupIndiana Gol Advertising &

    Marketing ServicesIndiana elephone Network

    Integrity ax Consulting,

    Inc.iRely LLC

    Isaac Knapp District DentalSociety

    Keeer Printing Company,

    Inc.L Spa Modern

    L.M.L. Estate ManagementCorp.

    LaBov & Beyond, Inc.Lawrence Building Corpora-

    tionLawyers itle

    Leadership Mgmt. Intl-

    Strategic DevelopmentalResources

    Lutheran Lie VillagesMaintenance Management

    Co., Inc.

    D. O. McComb & SonsMedical Protective Company

    Mickeys Linen & owel Sup-ply, Inc.

    MidWest America Federal

    Credit UnionMoake Park Group, Inc.

    Te Nichols CompanyNob Brick & Fireplace

    Northeast Indiana Regional

    Partnership J Nowak Supply Co., Inc.

    Oberlin Marketing Co., Inc.

    Paul Davis Restoration &Remodeling

    Personal raining InstitutePhillips Financial Services

    Phoenix America, Inc.Plastic Surgery Innovations

    PC

    Premier, Inc., RealtorsR. I. C. Corporation

    Raynor Door AuthorityRicker Oil Co.

    Sanco Industries, Inc.

    Sauder Feeds, Inc.Sonitrol Fort Wayne

    Southwest Sel StorageSperry Van Ness/Parke

    GroupStar Homes by Delagrange &

    Richhart, Inc.

    Steppin Up Physical TerapyStoners Fun Stores

    Strahm Construction, Inc.

    Summit City Reporting, Inc.Sweeney Law Firm

    SweetCars, LLC D S

    iberius Arms

    oolcrat, LLCownePlace Suites Fort

    Wayne Northrotter L aw O ce

    Uncle Bills Pet Center

    Value PlaceVision Scapes Lawn &

    LandscapeWells Fargo Advisors

    Windsor Oaks Apartments

    Witherspoon & Assoc., Inc.Young Leaders o Northeast

    Indiana

    New members

    February 2012

    Te 11 Eleven Lyceum

    Aerotek

    Aire Serv o NortheastIndiana

    American Red Cross oNortheast Indiana

    Creative Financial Sta ng

    Dignity Memorial FuneralHomes & Cemeteries

    Disaster Adjusting & Ap-praisal Services

    Exel

    Gateway Woods FamilyServices

    Gleave ConstructionGol Etc.

    Indiana Fire Sprinkler &

    Backow, Inc.J W Public Relations

    Liddell, Investments LDPetroleum raders Corp.

    Recycle Logic LLCRM, Inc.Sleep Inn & Suites

    Swiss Meadows Apartmentsrolley Steaks & Seaood

    Water Out

    Wireless Zone o Fort WayneYolo Event Center

    More onlineFind more about

    these businessesand all o ourmembers in ouronline businessdirectory at:

    wchamber.org/directory

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    12 EMPHASIS MONTHLY APRIL 2012

    Let us host your ribbon cutting or groundbreaking! Details: www.wchamber.org/openings

    Greater Fort Wayne

    Chamber o Commerce

    member Employment

    Plus celebrates the grand

    opening o its new location

    with a ribboncutting

    ceremony at 4911 Illinois

    Road on Feb. 15. Included

    in the ribboncutting

    are employees Nancy

    Steigmeyer, Northeast

    Indiana Regional

    Manager; Jim Wood,

    Construction Regional

    Manager; Andrea Seely,

    Sta ng Specialist; and

    Brittany Vecker, sta ng

    intern. Also pictured are

    volunteers Tabitha Hutzler

    and Eva Hant. Chambermembers and sta are

    also in attendance.

    Chamber member Tower Bank

    celebrating a new location with

    a ribbon cutting at 9898 Illinois

    Road on Feb. 23. From let:

    Vicki Lee Johnson, director o

    marketing and retail; Jerome

    Henry, board member; Michelle

    Merritt, The Chamber; Rick Sawyer,

    CFO; Jim Underwood, executiveV.P.; Julie Bobay, acilities

    specialist; Wendell Bontragger,

    CLO; Lubna Popp, branch

    manager; Mike Cahill, President

    and CEO, Tower Bank; Lisa Paske,

    BSA/OFAC Security O cer; Lori

    Homan, Administration &

    Operations Manger; Shelly Meyer,

    Private Banker; Fort Wayne Mayor

    Tom Henry; Nancy Bean, Trust

    Administrator; Chamber volunteer

    Linda Skaggs; Gary Shearer,

    President & CEO, Tower Trust; and

    Mike Landram, The Chamber.

    R I B B O N C U T T I N G S

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    APRIL 2012 EMPHASIS MONTHLY 13

    R I B B O N C U T T I N G S A N D G R O U N D B R E A K I N G S

    On Feb. 24, Chamber member Fort Dignity Memorial Funeral Homes and Cemeteries held a ground breaking at the site o what will

    be Greenlawn Funeral Home at 6600 Covington Road, adjacent to Greenlawn Memorial Park. From let are Jerry White, JE Consulting;

    John Police, Concept One Design; Matt Schenkel, Shawnee Construction & Engineering, Inc.; Michele Merritt o The Chamber;

    Steanie Malott, Assistant General Manager, Dignity Memorial; Larry Melton, Location Manager, Dignity Memorial; Thomas Pehlke,

    General Manager, Dignity Memorial; Rob Ysidron, Family Service Manager, Dignity Memorial; and Mike Landrum o The Chamber.

    On Feb. 28, Chamber

    member Mr. Rooter

    held a ribbon cuttingcelebrating the new

    ranchise in Fort Wayne.

    The establishment is

    owned by the Spatt amily,

    which has 61 years o

    plumbing experience in

    Fort Wayne. Participating

    in the ribbon cutting were

    Michelle Merritt o The

    Chamber; Joe Spatt; Larry

    Spatt; Annette Spatt; Sam

    Spatt; Justin Stidams;

    Erin Spatt; and TeresaRoyer o The Chamber.

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    14 EMPHASIS MONTHLY APRIL 2012

    Presidents LunchEvery month, meet a local business leader

    Chamber President and CEO Mike

    Landram hosts lunch with Ken

    Peterman, President o I Exelis

    Communications and Force Protection.Cost: $25, including meal | Limited to the

    frst 10 Chamber members to sign up

    Friday, April 12 | noon-1 p.m.

    BakerStreet, 4820 N. Clinton St.

    Leads Group Meet &Mingle

    Come and learn what these sales-oriented

    groups are about.

    Hear rom each group President on the

    dynamics o their group, meet group

    members, and other business peopleseeking the same inormation as you

    about our Leads Groups.

    Cost: Free | Includes breakast; event is

    exclusive to Chamber members

    Wednesday, April 18 | 7:30-10 a.m.

    Te Chamber building, 826 Ewing St.

    Meet Me @ 5 at IPFW

    Alumni AssociationEnjoy an evening o networking with horsdoeuvres and a cash bar

    Cost: Member: $5 | Nonmember: $10

    Tursday, April 19 | 5-7 p.m.

    Keith Busse Steel Dynamics Alumni Center

    at IPFW, 1528 E. Caliornia Road

    10x18: Te Secret o MySuccess

    Hear 18-minute talks rom 10 top local

    business leaders

    Our frst ever 10x18 event will include

    Joe Dorko, Mike Cahill, the Hon. WendyDavis, Roscoe Spencer, Dr. Wendy

    Robinson, Mike Packnett, Rae Pearson,

    K Herman, Michael Ottenweller and

    Mike Landram.

    Cost: $35 early-bird pricing by April

    13; $50 ater April 13. Reserved or

    Chamber members only. Breakast is

    included. Seating is limited.

    Wednesday, April 25 | 8 a.m.-noon

    Te Chamber building, 826 Ewing St.

    Future Leaders honorsA new awards program rom Te Chambers

    Graduate Retention Program and the Young

    Leaders o Northeast Indiana

    Honors are extended to local college

    seniors.

    Cost: Free to invitees.

    Wednesday, April 25 | 6:15 p.m.

    Parkview Field, 1301 Ewing St.

    Lunch n Learn:Perecting Your

    PresentationNow ofered quarterly, our luncheon events

    pack a wealth o business knowledge into 90

    minutes and include lunch!

    Learn to deliver a presentation that

    involves your audience. aught by Asher

    Agencys Anthony Juliano and Te

    Chambers Jon Swerens.

    Cost: Member: $10 | Nonmember: $20.

    Includes a catered lunch

    Wednesday, May 2 | 11:30 a.m.-1 p.m.

    with Q&A until 1:30 p.m.

    Te Chamber building, 826 Ewing St.

    C H A M B E R C A L E N D A R O F E V E N T S

    APR

    25Sign up orour events!Go online at

    wchamber.org/eventsto get more detailsand register.

    APR

    12

    APR

    18

    APR

    25

    APR

    19

    MAY

    2

    The Grand Lobby o

    the Keith Busse Steel

    Dynamics AlumniCenter at IPFW.

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    Join us for a hiring fair for veteran job seekers active duty military members, Guard andReserve members and eligible spouses. Tis event will be a one-of-a-kind free hiring fair for

    employers who are committed to hiring our veterans and job seekers.

    Tis hiring event is being conducted by the U.S. Chamber of Commerce, Te Greater FortWayne Chamber of Commerce, the Department of Labors Veterans Employment andraining Service (DOL VES), the Indiana Committee of the Employer Support of the

    Guard and Reserve (ESGR), the 122 Force Support Squadron, the 1-293 Infantry Batallion,NBC News, and other local partners.

    Walk-ins are welcome but space is not guaranteed. If you need assistance registering, pleasecontact us at [email protected].

    www.uschamber.com/hiringourheroes

    May 10 10 a.m.-3 p.m.

    Memorial ColiseumFree for veterans and employers

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    Reserved exclusively for Chamber members!Each foursome in our golf scramble is paired with a northeast

    Indiana business leader. Golfers may sign up as individuals or

    as a foursome; individual golfers will be grouped into foursomes.

    Enjoy a leisurely day on the course while you make valuable

    business connections.

    If you need to brush up on your golf skills or even start from

    square one, The Chamber Golf School is for you. The golf school

    will run concurrently with the scramble and feature high-quality,

    small-group instruction from a PGA pro. Seasoned golfers also

    can improve their game for a fraction of what individual lessons

    would cost.

    All attendees receive a lunch fresh off the grill and a festive

    awards and dinner reception, which both include networking

    with the leaders.

    The cost for an individual golfer, which includes both meals,

    is $175. A foursome costs $700. The cost of The Chamber Golf

    School event, which also includes both meals, is $125.

    Links 4 Leadersand Chamber Golf School

    LeadersLinks4

    MONDAY, JUNE 4, 11 A.M.-6 P.M.

    AT PINE VALLEY COUNTRY CLUB

    Register online at

    fwchamber.org/links