empathy maps brainstorming selection criteria point of view metaphors why laddering fly on the wall...
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Transcript of empathy maps brainstorming selection criteria point of view metaphors why laddering fly on the wall...
empathy maps
brainstorming
selection criteria
point of view
metaphors
why ladderingfly on the wall
personal ads
interviewing
low-res prototyping
feedback techniques
t,p,rspace saturation body-storming
crowd-sourcing
grouping2x2’sprocess / journey
maps
improv & stokingstorytelling
shooting video
user testing
analogous situationsintentional prototyping
critical questionsback of the envelope
instant business plan
composite character
pov testing
iterationsketching
METHODS
MINDSETS
human centered
mindful of
process
cultureof
prototyping
biastowardaction
radical collaboration
showdon’t
tell