Emotional Quotient at Workplace

of 12/12
EQ at Workplace

Embed Size (px)

Transcript of Emotional Quotient at Workplace

  1. 1. 30% of employees make mistakes in work purposely 27% of employees hide purposely from the boss 33% of employees confess to not putting maximum effort 25% of employees took longer breaks
  2. 2. Emotional Intelligence Quotient(EQ) is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation. Being heart smart, not just book smart.
  3. 3. The concept of emotional intelligence is popularized after publication of psychologist and New York Times science writer Daniel Golemans book Emotional Intelligence: Why ItCan Matter More Than IQPublished in 1995 Daniel Golemans Emotional Intelligence Model First is the persons awareness of self Next comes self management The third area is called social awareness The last aspect is relationship management
  4. 4. Stressful Situation
  5. 5. Group Conflict Co-worker A & Co-worker B Suggestions/Ideas Discuss Evaluate Suggestions/Ideas Accepted Damage Control
  6. 6. 1. Develop Your Emotional Self-Awareness 2. Take Responsibility for Your Actions and Feelings 3. Remember You Are Not Your Emotions 4. Put Yourself In The Other Persons Shoes 5. Get Some Distance From The Bad Stuff
  7. 7. Improves relationships Improves communication with others Better empathy skills Respect from others Manage emotions more confidently
  8. 8. The Presenters The Mentor Haresh Gala (16) Prof. Moloy Chakraborty Vishal Gor(18)