EMOTIONAL QUOTIENT

WHAT IS EMOTIONAL QUOTIENT ?

Derived from Latin word “movere”

which means to move or feel

ability to sense, understand and effectively apply

the power of emotions

often represented by

person's emotional

intelligence

TRADITIONAL VS MODERN TIMES• In traditional times, Intelligence quotient (IQ) was taken as the sole determinant of success.• It was realised that there is a definitely much more success in life than possessing a high IQ and this realisation eventually brought to light the concept of EQ.

EQ= EI + IQ

ELEMENTS OF EMOTIONAL QUOTIENT

RELATIONSHIPMANAGEMENT

SELF-MANAGEMANT

SOCIALAWARENESS

SELF-AWARENESS

EIEmotional

intelligence

Self Awareness – Understand own moods and emotions

Social Awareness – Develop a rapport with new people

Relationship Management – Understand other’s emotions and treat them as theywish to be treated

Self Management – Control over emotions, think before act!

How Your Emotions

Influence Your Life

at Work and at Home?

TYPES OF EMOTIONS

FLEXITIME

WHAT IS FLEXITIME?

SYSTEM WHEREBY EMPLOYEES ARE

REQUIRED TO WORK A SPECIFIC NUMBER OF HOURS A WEEK.

Allows full-time employees to choose their individual

starting and quitting times within certain limits.

FLEXITIME WORK SCHEDULE• The core time may be 9 A.M to 3 P.M

• Actual opening time is 7 A.M

• Closing time is 7 P.M

• All employees should be at their jobs during the common core period but they are free to fashion their personal schedules as they prefer.

ADVANTAGES OF FLEXITIME• Better productivity and morale• Reduced absenteeism• Boost employees morale• Reduced employee turnover•No late coming• Less overtime pay• Free to choose duty timings

DISADVANTAGES OF FLEXITIME• Increase in cost because the plant is opened

for longer period of time• Difficulties in recording time• Confusion to suppliers and customers who

are not used to flexitime• Longer supervision• A communication may not reach all the

employees which can result in communication gap.• Scheduling of delivery may be affected.

THANK YOU