Emotional Intelligence, Stress Management and

Leadership

Balancing Emotion and

Logic

Designed for NCCCLP 2014 by P A Training Solutions and Cinnamon Martin

What is Emotional Intelligence

“Our ability to manage ourselves and

our relationship with others”

FeelingsTangled?

EmotionalIntelligence!

Why is EI Important Now?

Pressure for Accountability

Global

Competition

Downsizing

Massive change

Technology

“Ideal Leader”

Conflict Management Skills

Ethical Behavior

Emotional Intelligence

“Personal Competence”how we manage ourselves

+

“Social Competence”….

how we handle relationships

Emotional IntelligenceStrong predictor of individual success

(and successful leaders)

Ability to:

handle frustrations manage emotions manage social skills

Emotional Intelligence

is like

Dancing

without

rhythm

Leadership without

Self Awareness

SelfManagement

SocialAwareness

RelationshipManagement

• Self – Assessment• Self - Confidence• Understanding and naming Emotion

• Desire to Serve • Developing Others• Empathy• Honoring Diversity

• Achievement• Adaptable• Initiative• Integrity• Optimism• Responsibilit

y• Self Control• Trustworthin

ess

• Change Catalyst

• Collaboration• Communicati

on• Conflict

Mgmt.• Influence• Teamwork• Visionary

Leadership

E. I. CompetenciesPERSONAL

SOCIAL

Choosing to Be Emotionally Intelligent

We perceive what is going on outside

of us by what is going on inside of us.

Perception is reality

What keeps us from choosing well?

Faulty perceptions?

Control?

Misunderstanding the importance of

emotion?

Failure to achieve balance?

Emotion Logic

“Strong feeling” “Sound reasoning”

Emotion lights the fire of interest, motivation, desire and persistence.

Logic controls the burn.

Each individual has a unique balance of emotion

and logic

Culture influences our thoughts

about balance

Why Discount or Ignore Emotion?

Discomfort with strong emotion

Cultural messages that emotions

make us weak

Relate ideas about emotion to personality….

Effects of Discounting Emotion

Lack of emotion Inappropriate Expression of emotion

Goleman’s observation

“In short, out of control emotions can make smart people stupid.” -- Daniel Goleman

Balancing Emotion and Logic

Self awareness and Self Management

Accurate self assessment

Barriers to Balance?

The Effects of Stress

The impact of STRESS on balance

• Role Map

• Priorities and Time

• Energy flow

• Impact on balance?

How well do you cope with stress?

Awareness of Negative Coping

Escape Denial Substances

Positive Coping Categories

Problem Based Emotion Focused Social Support

Positive Coping

Positive coping methods

Negative coping methods

emotional intelligence

conscious choice making during

stressful moments (PaRC)

practice

Requires:

The Pa R C Formula

.

Pause – before

reacting

Reflect – on what and why

Choose -

appropriate behavior

Reflect

How will YOU intentionally improve your EI ?

How will you be accountable?

Who can help you measure progress and maintain accountability?

How will you measure success?

Leadership is all about…

Influence

“putting ideas into action through the involvement of others.”

Influence without EI is….

Forced

Influence with EI is….

Natural

Not about being nice all the time

Emotional Intelligence is…

It is about

Not about being “touchy-feely”…

Emotional Intelligence is…

It is about being AWARE of your feelings, and those of others.

Not about being emotional…

Emotional Intelligence is…

It about being SMART with your emotions.

Final Thoughts