Emotional Intelligence

EI

Introduction

By: Maha Ibrahim

Have you experienced similar emotions???

I have marking to do

Eid Holiday is only 3 days

My students evaluation is bad

My students evaluation is bad

Left to your imagination

We’re called for a meeting @ 6:00 pm

We’re called for a meeting @ 6:00 pm

Or may be similar to these?

Where do emotions come from? Right Brain / Left Brain Functions

Left Brain works with: Right Brain works with:

Logic Emotions

Words Pictures

Parts and specificsWholes and relationships among the parts

Analysis (breaking apart) Synthesis (putting together)

Sequential thinking Simultaneous and holistic thinking

Is time-bound, has a sense of time and goals and your position in relation to those goals

Is time free, might lose a sense of time altogether

Governs the right side of your body

Governs the left side of your body

Negative Emotions

Negative emotions video

Positive Emotions

Positive emotions video

What is Emotional Intelligence?

Emotional Intelligence (EI) is defined as the ability to perceive, understand, integrate and manage  one's own and other people's feelings and emotions, and to act upon them in a reflective and rational manner.

Source: www.tbl.uk.com.htm

Misconception of EI?

Emotional intelligence is not about being soft or happy, angry or sad, it is about being appropriate to the situation.

Why is it important? Self-awareness - of strengths and weaknesses Self-esteem, self-confidence Self-control in all situations, self-regulation Leadership Customer service Decisiveness, decision-making Motivation - of self and others Conflict management, negotiation Stress management  and reduction Support of and sensitivity to others Communication Teamwork, relationships

Components of EI?

Empathy

Self Regulation

MotivationRelationships

Self Awareness

Emotional Intelligence

Self Awareness

Having the skills to focus your attention on your emotional state.

Being aware, in-the-moment, of what you're feeling.

Given that information about your emotional state, what should (or shouldn't) you do or say next?

Emotional Self-Regulation

Having the skill to be able to choose the emotions you want to experience, rather than being the victim of whatever emotions occur.

Not letting others "push your buttons." Possessing the ability to manage your emotional

state. Ability to choose the emotions you want – typically

to be able to transform negative draining emotional states into positive productive ones.

Emotional Self-Motivation

The ability to use emotions to cause yourself to take positive action and to pursue goals even in the face of significant difficulty.

This is about using your emotions to be

positive, optimistic, confident, and persistent rather than negative, pessimistic

Empathy

Possessing the ability to listen effectively and accurately enough to put yourself in the other person's shoes.

You don’t have to agree with them, but to truly understand the situation from their own perspective in order to improve communication, problem-solving, and trust.

Nurturing Relationships

The ability to demonstrate sincere care rather than required courtesy. Your words should match your deeds

Demonstrate appreciation for people's efforts and contribution.

Setting a positive tone of cooperation no matter how difficult the situation or conversation.

Having other's best interests in mind to create win-win outcomes.

Source: www.eiconsortium.org/research/ei_theory_performance.htm

Tips to improve you EI Use three word sentences beginning with "I feel" Start labeling feelings; stop labeling people & situations Analyze your own feelings rather than the action or motives

of other people Ask others how they feel -- on scale of 0-10 Make time to reflect on your feelings Identify your fears and desires Identify your unmet emotional needs) Take responsibility for your emotions & happiness Express your feelings - find out who cares - spend time with

them Develop the courage to follow your own feelings

Source: Swww.eqi.org

Test your EI?

http://www.ihhp.com/testsite.htm

Recommended Readings

The Emotionally Intelligent Workforce

By Daniel Goleman