Emotional Intelligence (EI)
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Emotional Intelligence (EI). Understanding & Deliberating Emotions. Measuring EI. Understanding Emotion. Learn to Recognize Nonverbal C ues. Facial Expression. Posture. Today I Feel…. Key to Effective EI. - PowerPoint PPT Presentation
Transcript of Emotional Intelligence (EI)
Emotional Intelligence (EI)
Understanding & Deliberating Emotions
Measuring EI
“The rules for work are changing. We’re being judged by a new yardstick: not just by how smart we are, but by how we handle ourselves and each other.” Daniel Goleman, Ph.D.Psychologist, and noted expert on emotional intelligence
Understanding EmotionLearn to Recognize Nonverbal Cues
Postur
e
Facial Expression
Today I Feel…
Key to Effective EI Emotional leadership is more than putting on a game face.It’s about…
genuine connection.
Understanding My Emotions
Understanding Others’
Emotions
5 Elements of EI
Self-awarenessSelf-regulationMotivationEmpathySocial skills
Emotional Quotient (EQ)
EQ vs. IQA healthy level of emotional intelligence leads
to “advanced common sense” and is a far better predictor of success than IQ alone.
EQ vs. IQ “There is zero correlation between IQ and
emotional empathy…they’re controlled by different parts of the brain.” Daniel Goleman
Practice Your
Identify Emotions
Utilize Emotions
Understand Emotions
Manage Emotions
EQ
EQ Testing ExamplesBar-On’s EQ-I
Assesses personal qualities
Multifactor Emotional Intelligence ScaleMeasures ability to perceive emotions
Emotional Competence Inventory360 degree instrument by Goleman
Why is EI Important?HappinessHealthMotivationLeadershipRelationships
Happin
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Health
Moti
vatio
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Lead
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Relatio
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Performance
Happiness
Best predictor…
Human Relationships
“Happiness doesn't depend on any external conditions, it is governed by our mental attitude.” -Dale Carnegie
Health
Best practice…
Reduce Stress
“Rule number one is, don’t sweat the small stuff. Rule number two is, it’s all small stuff.” -Dr. Robert S. Elito, Cardiologist
MotivationSurprising Fact…
Feelings Motivate
“You can handle people more successfully by enlisting their feelings than by convincing their reason.”-Paul P. Parker, Author
Leadership
Best practice…
Praise Abundantly
“Trust men and they will be true to you; treat them greatly and they will show themselves great.”-Ralph Waldo Emerson, Philosopher & Poet
Relationships
Wise tip…
Practice Kindness“Human kindness has never weakened the stamina or softened the fiber of a free people. A nation does not have to be cruel to be tough.”-Franklin D. Roosevelt
PerformanceBest practice…
EI = Success
“We are prone to judge success by the index of our salaries or the size of our automobiles rather than by the quality of our service and relationship to mankind.”-Martin Luther King, Jr.
“When you appreciate the good, the good appreciates.”
-Tal Ben-Shahar
Sources“The Art of Happiness,” Howard C. Cutler, M.D.“Persuasion & Influence for Dummies,” Elizabeth Kuhnke,
Executive Coach“Emotional Intelligence: Why It Can Matter More Than IQ ,”
Daniel Goleman, Ph.D.“Leadership: The Power of Emotional Intelligence,” Daniel
Goleman, Ph.D.“Primal Leadership,” Daniel Goleman, Ph.D.“The Other Kind of Smart,” Harvey Deutschendorf“What We Know about EMOTIONAL INTELLIGENCE,” Moshe
Zeidner, Gerald Matthews, and Richard D. Roberts“Coaching with NLP for DUMMIES,” Kate Burton
