7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

1/27

Digital Commons @ EMU

Senior Honors Teses Honors College

2005

Emotional Intelligence and How Its Relationship toMcGregor's Teory X and Teory Y

Jack E. Lile

Follow this and additional works at: hp://commons.emich.edu/honors

Tis Open Access Senior Honors Tesis is brought to you for free and open access by the Honors College at Digital Commons @ EMU. It has been

accepted for inclusion in Senior Honors Teses by an authorized administrator of Digital Commons @ EMU. For more information, please contactlib-

ir@emich.edu.

Recommended CitationLile, Jack E., "Emotional Intelligence and How Its Relationship to McGregor's Teory X and Teory Y " (2005).Senior Honors Teses.Paper 102.

http://commons.emich.edu/?utm_source=commons.emich.edu%2Fhonors%2F102&utm_medium=PDF&utm_campaign=PDFCoverPageshttp://commons.emich.edu/honors?utm_source=commons.emich.edu%2Fhonors%2F102&utm_medium=PDF&utm_campaign=PDFCoverPageshttp://commons.emich.edu/honorscollege?utm_source=commons.emich.edu%2Fhonors%2F102&utm_medium=PDF&utm_campaign=PDFCoverPageshttp://commons.emich.edu/honors?utm_source=commons.emich.edu%2Fhonors%2F102&utm_medium=PDF&utm_campaign=PDFCoverPagesmailto:lib-ir@emich.edumailto:lib-ir@emich.edumailto:lib-ir@emich.edumailto:lib-ir@emich.eduhttp://commons.emich.edu/honors?utm_source=commons.emich.edu%2Fhonors%2F102&utm_medium=PDF&utm_campaign=PDFCoverPageshttp://commons.emich.edu/honorscollege?utm_source=commons.emich.edu%2Fhonors%2F102&utm_medium=PDF&utm_campaign=PDFCoverPageshttp://commons.emich.edu/honors?utm_source=commons.emich.edu%2Fhonors%2F102&utm_medium=PDF&utm_campaign=PDFCoverPageshttp://commons.emich.edu/?utm_source=commons.emich.edu%2Fhonors%2F102&utm_medium=PDF&utm_campaign=PDFCoverPages

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

2/27

Emotional Intelligence and How Its Relationship to McGregor's Teory Xand Teory Y

Abstract

W hen dealliing wiih peoplle,, remember you are no dealliing wiih creaures of llogiic,, bu creaures ofemoiion (qd.. iin braiinyquoe).. Tiis quoe from Dalle Carnegiie presens a concep ha iis ver yiimporan o he worlld of busiiness managemen:: our emoiions.. Riichard S Lazarus,, an exper onemoiions,, deines emoiions as compllex human reaciions o personall achiievemens and sebacksha may be fell and diispllayed (Kreiiner and Kiiniickii 172).. Emoiions can be very powerfull and canserve us wellll,, bu hey can allso holld us back from wha we iinend o do.. Terefore,, a manager who hassrong conroll over hiis or her emoiions wiill ll be more lliikelly o succeed iin he busiiness worlld hanone who iis no.. Bu how exaclly can one measure conroll over heiir emoiions? Te answer o hiisquesiion may be expllaiined by emoiionall iinelllliigence.. Emoiionall iinelllliigence,, or EQ,, based onhe wriiiings of P.. Sallovey and J..D.. Mayer,, iis deined as he abiilliiy o manage ones ownemoiions and he emoiions of ohers o promoe growh,, wellll-beiing,, and funciionall sociiall

rellaiions (Barre and Sallovey 1).

Degree Type

Open Access Senior Honors Tesis

Department

Management

Keywords

Psychology, Industrial, Personnel management, Emotional intelligence

Tis open access senior honors thesis is available at Digital Commons @ EMU: hp://commons.emich.edu/honors/102

http://commons.emich.edu/honors/102http://commons.emich.edu/honors/102

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

3/27

EEMMOOTTIIOONNAALL IINNTTEELLLLIIGGEENNCCEE AANNDD HHOOWW IITTSS RREELLAATTIIOONNSSHHIIPP TTOO MMCCGGRREEGGOORRSS

TTHHEEOORRYY XX AANNDD TTHHEEOORRYY YY

bbyy

JJaacckkEE.. LLiittttllee,, IIIIII

AA SSeenniioorrTThheessiiss SSuubbmmiitttteedd ttoo tthhee

EEaasstteerrnn MMiicchhiiggaann UUnniivveerrssiittyy

HHoonnoorrss PPrrooggrraamm

IInn PPaarrttiiaall FFuullffiillllmmeenntt oofftthhee RReeqquuiirreemmeennttss ffoorrGGrraadduuaattiioonn

WWiitthh HHoonnoorrss iinn BBuussiinneessss MMaannaaggeemmeenntt

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

4/27

11

TTaabbllee ooffCCoonntteennttss

IInnttrroodduuccttiioonn....33

LLiitteerraattuurree RReevviieeww..........55

TThhee EEQQ DDiiffffeerreennccee......55

GGeett SSmmaarrtt........1111

MMeennttaall FFiittnneessss aatt WWoorrkk....1111

EEmmoottiioonnaall IInntteelllliiggeennccee......1122

CCaann YYoouu,, SShhoouulldd YYoouu,, UUssee EEII aass aa TTooooll??....1122

TThhee TTyyrraannnnyy ooffTTooxxiicc MMaannaaggeerrss........1133

TThhee WWaayy WWee WWeerree..........1144

HHooww ttoo EEssttaabblliisshh tthhee PPrrooppeerrSSppaann ooffCCoonnttrrooll ffoorrMMaannaaggeerrss....1144

HHyyppootthheessiiss....1155

DDaattaa CCoolllleeccttiioonn....1155

RReesseeaarrcchh MMooddeell..........1155

DDeessccrriippttiioonn ooffSSuurrvveeyy QQuueessttiioonnnnaaiirree..........1155

DDeessccrriippttiioonn ooffDDaattaa CCoolllleeccttiioonn PPrroocceessss..........1177

RReessuullttss........1177

CCoonncclluussiioonn..........1199

SSuummmmaarryy ooffRReessuullttss......1199

LLiimmiittaattiioonnss ttoo tthhee SSttuuddyy..........1199

AApppplliiccaattiioonn ooffRReessuullttss ttoo PPrraaccttiiccee aanndd RReesseeaarrcchh......2200

WWoorrkkss CCiitteedd......2211

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

5/27

22

AAppppeennddiixx........2222

EEmmoottiioonnaall IInntteelllliiggeennccee QQuueessttiioonnnnaaiirree........2222

MMccGGrreeggoorrss TThheeoorryy XX aanndd TThheeoorryy YY QQuueessttiioonnnnaaiirree..........2233

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

6/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

7/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

8/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

9/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

10/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

11/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

12/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

13/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

14/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

15/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

16/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

17/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

18/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

19/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

20/27

1177

ddrraammaattiiccaallllyy hhiigghheerrtthhaann tthhee ootthheerrssccoorree,, hhoowweevveerr,, tthhee tthheeoorryy ttoo wwhhiicchh tthhaatt hhiigghheerrssccoorree

aapppplliieess iiss tthhee mmooddee oofftthhiinnkkiinngg tthhaatt tthhee ppeerrssoonn iinn qquueessttiioonn ggeenneerraallllyy aaddooppttss.. TThhee ssuurrvveeyy

iiss pprroovviiddeedd iinn tthhee aappppeennddiixx oofftthhiiss rreesseeaarrcchh ppaappeerr((HHuunnssaakkeerr2266,, 3388))..

DDeessccrriippttiioonn ooffDDaattaa CCoolllleeccttiioonn PPrroocceessss

TThhee ssuurrvveeyy wwaass ggiivveenn ttoo ppaarrttiicciippaannttss dduurriinngg sscchheedduulleedd ccllaassss ttiimmee.. OOnnccee aallll oofftthhee

ssuurrvveeyyss wweerree ttuurrnneedd iinn,, tthhee ssccoorreess wweerree ccoommppiilleedd ttooggeetthheerroonn aa sspprreeaaddsshheeeett iinn oorrddeerrttoo

ccoommppaarree tthhee ddaattaa aanndd ffiinndd aannyy ssiimmiillaarriittiieess wwiitthh hhiigghh eemmoottiioonnaall iinntteelllliiggeennccee ssccoorreess aanndd

hhiigghh pprreeffeerreenncceess ttoowwaarrddss TThheeoorryy YY.. TThhee rreessuullttss oofftthhiiss ssuurrvveeyy aarree ggiivveenn bbeellooww..

RReessuullttss

TThhee mmeeaann ooffeeaacchh ssuurrvveeyy ssccoorree aass wweellll aass tthhee ssttaannddaarrdd ddeevviiaattiioonnss ffoorreeaacchh ssuurrvveeyy

ssccoorree aarree ggiivveenn iinn TTaabbllee 11..

TTaabbllee 11.. EEQQ aanndd MMccGGrreeggoorrss TThheeoorryy XX aanndd TThheeoorryy YY SSuurrvveeyy RReessuullttss..

MMeeaann SSttaannddaarrdd DDeevviiaattiioonnOOvveerraallll EEmmoottiioonnaall IInntteelllliiggeennccee 110000..1111 1122..0033

SSeellff--AAwwaarreenneessss 1199..3399 22..8822

MMaannaaggiinngg EEmmoottiioonnss 1199..2277 33..2233

MMoottiivvaattiinngg OOnneesseellff 1199..4499 22..8877

EEmmppaatthhyy 2200..6666 33..5577

SSoocciiaall SSkkiillllss 2211..3311 22..7766

TThheeoorryy XX 3366..4499 1100..1166

TThheeoorryy YY 6633..5511 1100..1166

FFrroomm tthhiiss ddaattaa,, wwee ccaann sseeee tthhaatt tthhee aavveerraaggee oovveerraallll eemmoottiioonnaall iinntteelllliiggeennccee ssccoorree,,

eemmppaatthhyy ssccoorree,, aanndd ssoocciiaall sskkiillllss ssccoorree aarree hhiigghh,, wwhhiillee tthhee sseellff--aawwaarreenneessss ssccoorree,, mmaannaaggiinngg

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

21/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

22/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

23/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

24/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

25/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

26/27

7/28/2019 Emotional Intelligence and How Its Relationship to McGregors The

27/27