EMOTIONAL INTELLIGENCE 2.0 By Travis Bradberry & Jean Greaves Alley Cheung WMBA 5729 Emotional...

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EMOTIONAL INTELLIGENCE 2.0 By Travis Bradberry & Jean Greaves Alley Cheung WMBA 5729 Emotional Intelligence at Work Dr. S. Holt

Transcript of EMOTIONAL INTELLIGENCE 2.0 By Travis Bradberry & Jean Greaves Alley Cheung WMBA 5729 Emotional...

Page 2: EMOTIONAL INTELLIGENCE 2.0 By Travis Bradberry & Jean Greaves Alley Cheung WMBA 5729 Emotional Intelligence at Work Dr. S. Holt.

The Big Picture• Emotional Intelligence (EQ) is critical

to your success• Increase EQ with four core skills• Build the skills into strengths• To exceed goals and achieve fullest

potential• Only 36% of people can accurately

identify their emotions• EQ accounts for 58% of performance

in all types of jobs

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Page 5: EMOTIONAL INTELLIGENCE 2.0 By Travis Bradberry & Jean Greaves Alley Cheung WMBA 5729 Emotional Intelligence at Work Dr. S. Holt.

Self-Awareness• Ability to accurately perceive your own emotions• Understand your tendencies across situations• Requires a willingness to tolerate the discomfort of

focusing on feelings that may be negative• The more we understand the beauty and the blemishes,

the better we are able to achieve our full potential

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Self-Awareness Strategies

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Self-Management• Ability to use awareness of your emotions• To actively choose what you say and do• Develop an increased capacity to respond effectively to

your emotions

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Social Awareness• Ability to accurately pick up on emotions in other people• Understand what is going on with them• Perceiving what other people are thinking and feeling

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Relationship Management• Ability to use your awareness of your own emotions and

those of others• To many interactions successfully

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Latest Discoveries in EI

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Use EI Skills to…• Know yourself• Understand others• Make better decisions• See and seize opportunities• Identify problems before they escalate• Manage difficult situations and conversations

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Recommendations:• Buy the book • Do the Emotional Intelligence Appraisal test• Use the strategies to work on your EQ skills• Choose an EQ mentor• Learn and practice• Take the test again• Compare your EI scores!