Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options...

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Emirates Mobile Web Section 1 - Flight Booking Mon Apr 29 2013

Transcript of Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options...

Page 1: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile WebSection 1 - Flight BookingMon Apr 29 2013

Page 2: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.0 Book FlightPage 2

Annotations

Page 2

Carrier 12:00 PM

Book Travel

Book Travel

Log Into Skywards to Book Award Travel ▶

Log Into Skywards to Book Award Travel ▶

5.0

5.0

Search Flights

▶ Home

Full HTML Site

copyright © 2012 Emirates

1 ▶ 0 ▶ 0 ▶

AdultsAge 12+

ChildrenAge 2-11

Infants Age 0-2carried on lap

Sort By Price ScheduleFlexibleDate

Promo Code

From

To

Economy Business FirstClass

Date 17 July 2012▶ ▶Departure

Return

Economy Business FirstClass

Date 18 July 2012▶ ▶

Return

Same as Departure ChangeClass

Date 18 July 2012▶ ▶

Return

Same as Departure ChangeClass

Date 18 July 2012▶ ▶

Return Flight class choices are not shown unless user opts to change the return flight class by tapping the [change] link. This prevents confusion and accidental change of return flight class.

The "same as departure" copy indicates the return flight will remain the same as that chosen for the departure flight. Other options, such as specifying which class that is, could lead to users thinking that changing the return flight class would change the departure flight class as well.

4.0

KEY1- Search Form2- Browse Results - Select Flight3- Enter Personal Details4- Choose Payment Method, Enter Payment Information5- Review and Confirm Transaction

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1.0

Type Return One Way Multi-City Search

Type Return One Way Multi-City Search

Type Return One Way Multi-City Search

Type Return One Way Multi-City Search

Type Return One Way Multi-City Search

From

To

Departure

Search Type bar indicates what type of search will be performed. Tapping any of these changes which is highlighted and modifies the form below it.

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6.0

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Breadcrumbs will help user navigate through Booking Process

Airport/Destination Search is done via predictive text. The dropdown is eliminated

Users can select date from drop down or calendar date picker. After a "From" date is selected, the "to" date should reload to become 1 day later than the "from date" (Note: if/then - date exceeds max month date, go back to lastdate of month - for example, if user selects 31 then February, the date should fall back to 28 or 29 as apprpriate)

A CTA to login to a user's skywards account in order to book award travel

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Page 3: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.0 Book Flight - Calendar ModalPage 3

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Carrier 12:00 PM

Book TravelType

To

From

Date 17 July 2012▶ ▶

Economy Business FirstClass

Return One Way

Multi-City Search

Date 18 July 2012▶ ▶

Economy Business FirstClass

Jul8

Jul9

Jul10

Jul11

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Sun Mon Tue Wed Thu Fri Sat

Cancel

Please Select Departure Date

Aug1

Aug2

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Aug10

Aug 11

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Aug13

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Aug15

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Aug Aug Aug Aug Aug Aug Aug

Carrier 12:00 PM

Book TravelType

To

From

Date 17 July 2012▶ ▶

Economy Business FirstClass

Return One Way

Multi-City Search

Date 18 July 2012▶ ▶

Economy Business FirstClass

Jul8

Jul9

Jul10

Jul11

Jul12

Jul13

Jul14

Jul15

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Jul20

Jul21

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Jul27

Jul28

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Jul31

Sun Mon Tue Wed Thu Fri Sat

Cancel

Please Select Departure Date

Aug1

Aug2

Aug3

Aug 4

Aug5

Aug6

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Aug9

Aug10

Aug 11

Aug12

Aug13

Aug14

Aug15

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Aug Aug Aug Aug Aug Aug Aug

Carrier 12:00 PM

Book TravelType

To

From

Date 17 July 2012▶ ▶

Economy Business FirstClass

Return One Way

Multi-City Search

Date 18 July 2012▶ ▶

Economy Business FirstClass

Jul8

Jul9

Jul10

Jul11

Jul12

Jul13

Jul14

Jul15

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Jul17

Jul18

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Jul21

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Jul28

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Jul31

Sun Mon Tue Wed Thu Fri Sat

Cancel

Please Select Your Return Date

Aug1

Aug2

Aug3

Aug 4

Aug5

Aug6

Aug7

Aug8

Aug9

Aug10

Aug 11

Aug12

Aug13

Aug14

Aug15

Aug16

Aug17

Aug 18

Aug Aug Aug Aug Aug Aug Aug

Carrier 12:00 PM

Book TravelType

To

From

Date 17 July 2012▶ ▶

Economy Business FirstClass

Return One Way

Multi-City Search

Date 18 July 2012▶ ▶

Economy Business FirstClass

Jul8

Jul9

Jul10

Jul11

Jul12

Jul13

Jul14

Jul15

Jul16

Jul17

Jul18

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Jul20

Jul21

Jul22

Jul23

Jul24

Jul25

Jul26

Jul27

Jul28

Jul29

Jul30

Jul31

Sun Mon Tue Wed Thu Fri Sat

Cancel

Please Select Your Return Date

Aug1

Aug2

Aug3

Aug 4

Aug5

Aug6

Aug7

Aug8

Aug9

Aug10

Aug 11

Aug12

Aug13

Aug14

Aug15

Aug16

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Aug 18

Aug Aug Aug Aug Aug Aug Aug Select These Dates

1.0

1.0

This calendar modal concept lays the dates out in a scrollable format. A user can scroll down to see further in the future. The change in months is designated with a change in color and an emphasis on the 1st of the month tile

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When a user taps the departure date, the respective day is highlighted

The headline changes to prompt the user to select the return date

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The User is prompted to select the departure date

When the user taps their return date, the entire itinerary length is highlighted

6.0 Once the user taps the return date and the trip dates are highlighted, a button appears to let the user confirm date selection. The user is returned to the flight booking, with the respective date fields populated

6.0

Page 4: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.0a Book Flight - Skywards Redemption (Logged In)Page 4

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Carrier 12:00 PM

Book Travel

Book Travel

To

From

Date 17 July 2012▶ ▶

Economy Business FirstClass

Book Skywards TravelBalance: 48,078 Miles

Skywards Saver Rewards: Offers exceptional value when traveling during lower demand periods. Offered on a return basis only, in all classes of travel, allows a maximum stay of 3 months and permits one stopover on the journey. Fees apply for change in travel dates once the ticket is issued.

Skywards Flex Rewards: Offers more reward seats during high demand periods. Offered on a return and one-way basis, in all classes of travel, Search Flights

Home▶

Full HTML Site

copyright © 2012 Emirates

Sort ByLowest Miles

Cost(Skywards Saver or Flex Reward)

Most Flexible Options

(Skywards Flex Reward Only)

1 ▶ 0 ▶ 0 ▶

AdultsAge 12+

ChildrenAge 2-11

Infants Age 0-2carried on lap

What's the difference between Fare Types?

Flex Rewards applies only to Emirates-operated flights.

Flex Rewards applies only to Emirates-operated flights.What's the difference between fare types?

5.0

5.0 Qantas Classic Rewards needs to be included in the expanded state.

Book Skywards TravelBalance: 48,078 Miles

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From

To

Economy Business FirstClass

Date 17 July 2012▶ ▶Departure

Return

Same as Departure ChangeClass

Date 18 July 2012▶ ▶Type Return One Way Multi-City

Search

1.0

1.0

When logged in, and if the user has the minimum miles, the user has the option to book flights with their Skywards Miles. If the user does not have the minimum miles for an award ticket, this option will not be shown. THIS BOX IS NOT SELECTED BY DEFAULT.2.0

2.0 The user's Skywards balance is shown here

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3.0 When the "Book Skywards Travel" button is selected, this menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

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4.0 The 'Sort By" toggle shows the 2 options for searching for flights, which would return different fare types. The fare types are listed in the toggle boxes. The accordion box below allows the user to tap to reveal an accordion which explains the fares

4.0

Page 5: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.0b Book Flight - One WayPage 5

Annotations

Carrier 12:00 PM

Book Travel

Book Travel

Log Into Skywards to Book Award Travel ▶

Log Into Skywards to Book Award Travel ▶

Search Flights

Home▶

Full HTML Site

copyright © 2012 Emirates

1 ▶ 0 ▶ 0 ▶

AdultsAge 12+

ChildrenAge 2-11

Infants Age 0-2carried on lap

Sort By Price ScheduleFlexibleDate

Promo Code

BOOKED54321STEPS

BOOKED54321STEPS

From

Date 17 July 2012▶ ▶

Economy Business FirstClass

To

Type Return One Way Multi-City Search1.0

From

Date 17 July 2012▶ ▶

Economy Business FirstClass

To

Type Return One Way Multi-City Search

1.0 One-way Search allows a user to buy tickets for trips that contain only 1 destination

Page 6: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.0c Book Flight - Multi CityPage 6

Annotations

Carrier 12:00 PM

Book Travel

Book Travel

Log Into Skywards to Book Award Travel ▶

Log Into Skywards to Book Award Travel ▶

Search Flights

Home▶

Full HTML Site

copyright © 2012 Emirates

1 ▶ 0 ▶ 0 ▶

AdultsAge 12+

ChildrenAge 2-11

Infants Age 0-2carried on lap

Add City

Sort By Price ScheduleFlexibleDate

Promo Code

BOOKED54321STEPS

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To

Economy Business FirstClass

Date 18 July 2012▶ ▶

Next City

From

Date 17 July 2012▶ ▶

Economy Business FirstClass

Departure

To

From

Date 17 July 2012▶ ▶

Economy Business FirstClass

Departure

To

Type Return One Way Multi-City Search

Type Return One Way Multi-City Search

1.0

4.0

Same as Previous ChangeClass

Return Flight class choices are not shown unless user opts to change the return flight class by tapping the [change] link. This prevents confusion and accidental change of return flight class.All cities added will match their class to the class of the previous flight by default. If the user clicks [change] then the class of that sector will remain independent of any other class choices.

The "same as previous" copy indicates the return flight will remain the same as that chosen for the previous flight. Other options, such as specifying which class, could lead to users thinking that changing the return flight class would change the other flight's class as well.

4.0

1.0 Multi City Search allows a user to buy tickets for trips that contain more than 1 destination

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2.0 The first selection box has From/To, Date and Class. Subsequent search boxes do not need an origin point so they only include To: / date / class.

3.0

3.0 Tapping the Add City button adds another to/date/class field section to the screen, allowing for an additional destination

Page 7: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.1a Search Results by PricePage 7

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Carrier 12:00 PM

NYC to DXB17 Jul 2012 - 21 Jul 2012

1 Adult

Book Travel > Search Results

Modify

$3,943▶ Non-Stop

$3,943▶

$3,943 Select These Flights

Baggage Allowance▶

Fare Conditions▶

Show Fare Breakdown (Taxes & Fees)▶

Miles Breakdown▶

Outbound (Restricted Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSA DXB Dubai

UAE

4,800 Miles

Return (Fully Flex Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSADXB Dubai

UAE

6,800 Miles

3,000 Bonus Miles with Miles Accelerator!

$3,943 - 1 Stop$3,943▶

Outbound (Restricted Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSA DXB Dubai

UAE

4,800 Miles

Return (Fully Flex Fare) 9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSADXB Dubai

UAE

Book

1.0

1.0

This section contains the From and To airports, leave and return date, number of passengers and class. It displays them in a visually different way than the search results so the users know they are different sections

Accordion Nav - Clicking a selection would open an accordion revealing the detailed flight information

2.0

3.0

2.0

2.0

$3,943

$4,221

$5,123

2.0

3.0

Change Currency

1 Child 1 Infant

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The Modify button returns user to the search page (of the same search type) with all the same fields pre-filled / selected as they were for the search.

Economy Class

EconomyFlex

EconomySaver

Lowest Price

$4,221

$5,123

2.0

EconomySaver

Read the full applicable baggage rules▶

Carry on Baggage Allowance▶

Page 8: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.1a Search Results by Price DetailPage 8

Annotations

$3,943▶

Baggage Allowance▶

Miles Breakdown▶

Outbound (Semi-Flex Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSA DXB Dubai

UAE

4,800 Miles

Return (Fully Flex Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSADXB Dubai

UAE

6,800 Miles

3,000 Bonus Miles with Miles Accelerator!

$3,943 Select These Flights

Fare Conditions▶

Show Fare Breakdown (Taxes & Fees)▶

$4,221

$5,123

Emirates A380 Economy Class⁃ 1,200 Channels of Entertainment on our

award winning ICE Entertainment System⁃ SMS, Telephone, and Email⁃ Multi Course Meals with Complimentary

beverages and wine

Outbound (Saver Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSA DXB Dubai

UAE

4,800 Miles

NYC to DXB17 Jul 2012 - 21 Jul 20121 Adult

Modify

1 Child 1 Infant

BOOKED54321STEPS

In the event of a baggage embargo, details will be provided in the accordion both in the allowance column, in an explanatory box below and below that as well.

6.0

Economy Class

Qantas Flight

Return (Restricted Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

SYD Sydney, AustraliaDXB Dubai

UAE

EK5022Operated by Qantas Airlines

Operating Carrier Information7.0

7.0

Read the full applicable baggage rules▶

EconomySaver

4.0

8.0

Carry on Baggage Allowance8.0

Carry on Baggage Allowance▶

1.0 1.0Once the fare is clicked, the # of stops is replaced with a "Book" button.

2.0

2.0 Fare types are called out here in the content header. Tapping these names launch a modal window with an explanation

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3.0 Promotions such as "Miles Accelerator" are attached to applicable flight legs. Tapping this area launches a modal window with an explanation

4.0 Itinerary level details are relegated to their own accordions. This keeps the information accessible yet out of the way.

5.0

5.0 Tapping the "page curl" in the flight information box will cause the box to flip over. On the reverse side is are listed the features of the aircraft's respective cabin

5.0

Page 9: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site Expanded States Page 9

AnnotationsExpanded States for: - Miles Breakdown- Fare Conditions - Show Fare Breakdown- Baggage Allowance- Carry on Baggage

Show Fare Breakdown (Taxes & Fees)

Fare Details Adults Children InfantsAirfare $3,900.00 - -

Taxes & Fees $43.00 - -

Total/Passenger $3,943.00 - -

# Passengers 1 - -

Grand Total $3,943.00 - -

Miles Breakdown

Miles Details Skywards TierJFK - DXB Saver 3000 3000

DXB - JFK Flex 6000 6000

Total Per Member 9000 9000

Family Bonus members earn 20% of Skywards Miles shown which will be credited to the Family Head.

Fare Conditions

Below are the fare rules for your booking. These apply to all passengers on this itinerary. Please note that if more than one fare rule is used to arrive at the fare, the most restrictive condition applies.

Additional departure taxes may also apply at certain airports on this itinerary.

If you have any questions about these rules, please contact your local Emirates office.

4.0

4.0

Carry on Baggage Allowance

Baggage Allowance

Adult Passengers Allowance

JFK - DXB2 Bags - No fee up to 50lb (23/KG) and up to 62 Inches Long (128 CM)

DXB - DFW2 Bags - No Fee up to 50lb (23/KG) and up to 62 Inches Long (128 CM)

Read the full applicable baggage rules

DFW - LAS

1 Bag - No Fee up to 50lb (23/KG) and up to 62 Inches Long (128 CM)

Bag 2 Not Permitted. See embargo below.

American AirlinesFlight AA2283DFW to LAS

MORE INFORMATION

Embargo: Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

6.0

Passenger Type

Charges may apply for any baggage exceeding the allowance above. Online discounts for additional baggage may be available at emirates.com. Any additional baggage charges can also be paid at check-in.

Flight

BAG 1 - NO FEE DXB to DFW

Carry-on baggage rules differ for each airline - see the table below. These allowances will change for each leg of you depending on the airline.

DFW to LASBAG 1 - NO FEE

BAG 2 - 100 USD US

BAG 2 - 100 USD

LAS to SEABAG 1 - NO FEE

BAG 2 - 100 USD US

SEA to DXBBAG 1 - NO FEE

BAG 2 - 100 USD EK

EK

DFW to LASBAG 1 - NO FEE

BAG 2 - 100 USD US

BAG 1 - NO FEE DXB to DFW

BAG 2 - 100 USD EK

SEA to DXBBAG 1 - NO FEE

BAG 2 - 100 USD EK

Adult

Baggage AllowanceCarrier

8.0

Page 10: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site Flight Search Results ModalsPage 10

Annotations

Carrier 12:00 PM

What is a Skywards 'Saver' Fare?

A Skywards Saver Fare is any Emirates Fare with either:

a) eligibility restrictions (such as students, seniors, companions, etc)

b) a limited sales period ("must purchase by" date)

c) limited seat availability and restrictive conditions (such as change fees, min/max stay, flight restrictions or advance purchase)

All fares sold by other airlines, partly flown by Emirates, also fall in this category

OK

Learn about Fare types

Carrier 12:00 PM

What is Miles Accelerator?

The Miles Accelerator offers a special selection of Emirates flight bonuses throughout the year, giving you the opportunity to earn more Miles and to reach your desired rewards even more quickly.

Every month, a list of flight-specific bonuses will be published on skywards.com, allowing you to search for and choose the flights that will maximise the number of Miles you will earn, whenever you are planning to travel.

To qualify for the Miles Accelerator bonuses, you simply need to ensure that you purchase a ticket and register online for that month’s bonus before the end of the month.

OK

1.0

1.0

Fare Type Modal

2.0 Promotion Detail Modal

2.0

3.0

3.0 Tapping OK closes the modal

3.0

Page 11: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site Change Currency ModalPage 11

Annotations

Carrier 12:00 PM Carrier 12:00 PM

Change Currency

OK

Cancel

Tur

Enter Desired Currency or Country

or Select Here

AED $USD £GPB

$AUS €EUR ¥JAP

Change Currency

OK

Cancel

Enter Desired Currency or Country

or Select Here

AED $USD £GPB

$AUS €EUR ¥JAP

Turkish Lira

Turkey New Lira

1.0

1.0

This modal opens when a user selects "Change Currency"

2.0 The user can being typing in either the name of the currency or the name of the country into a predictive search field

2.0

3.0

3.0 The user can also select one of the more popular currencies with the tap of these buttons

4.0

2.0 4.0 When the user has made their selection from the menu, they tap ok to bring them back to the booking flow, with the correct currency in place

Page 12: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.1b.1 Search Results by Flex Date Outbound ContractedPage 12

Annotations

Carrier 12:00 PM

Book Travel > Search Results

from $3,943

Departing

▶ Sat 14 Jul 2012

from $3,543▶ Sun 15 Jul 2012

from $3,943▶ Mon 16 Jul 2012

from $4,543▶ Tue 17 Jul 2012

from $6,432▶ Wed 18 Jul 2012

Cheapest Fare

from $4,543▶

from $3,943

1.0

1.0

2.0 The Cheapest Fare is highlighted with a small notification, and the row is 15 pixels taller than the other rows

2.0

The least expensive flight everyday, from 3 days before to 3 days after the user's selected date, is listed

3.0

3.0 As we are selecting 2 flight legs independently of each other, the price listed is here "from." This price is gotten by adding this fare plus the cheapest possible return flight. The user will select the return flight on the next screen

4.0

4.0 Selecting one of these dropdowns reveals the flight details on "1.1b.1 Search Results by Flex Date Expanded"

Modify

BOOKED54321STEPS

NYC to DXB17 Jul 2012 - 21 Jul 2012 (flexible)1 Adult 1 Child 1 Infant

Economy Class

If the text for the search dates extends to far to the right, it can continue on a second line.

5.0

5.0

Book Travel > Search Results

Home▶

Full HTML Site

copyright © 2012 Emirates

from $3,943

Departing

▶ Sat 14 Jul 2012

from $3,543▶ Sun 15 Jul 2012

from $3,943▶ Mon 16 Jul 2012

from $4,543▶ Tue 17 Jul 2012

from $6,432▶ Wed 18 Jul 2012

from $3,883▶ Thu 19 Jul 2012

from $3,549▶ Fri 20 Jul 2012

Cheapest Fare

ModifyNYC to DXB4 Oct 2013 - 21 Oct 2013 (flexible)1 Adult 1 Child 1 Infant

BOOKED54321STEPS

Economy Class

Oct 3 Oct 20

Oct 3 Oct 21

ReturningFARES

Oct 3 Oct 22

Oct 4 Oct 20

Oct 4 Oct 21

Oct 4 Oct 22

Oct 5 Oct 20

Oct 5 Oct 21

Oct 5 Oct 22

Your Search

Page 13: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site Search results by flex date expandedPage 13

Annotations

$3,943 Select These Flights

Baggage Allowance▶

Fare Conditions▶

Show Fare Breakdown (Taxes & Fees)▶

Miles Breakdown▶

Outbound (Restricted Fare)

A380 Economy

9h 50m

Departs 10:0004 Oct 2013

Arrives 19:5004 Oct 2013

JFK New York, NYUSA DXB Dubai

UAE

4,800 Miles

Return (Fully Flex Fare)

A380 Economy

9h 50m

Departs 10:0021 Oct 2013

Arrives 19:5021 Oct 2013

JFK New York, NYUSADXB Dubai

UAE

6,800 Miles

3,000 Bonus Miles with Miles Accelerator!

from $6,432

from $4,543▶

from $3,943

Book Travel > Search Results

Home▶

Full HTML Site

copyright © 2012 Emirates

from $3,943

Departing

▶ Sat 14 Jul 2012

from $3,543▶ Sun 15 Jul 2012

from $3,943▶ Mon 16 Jul 2012

from $4,543▶ Tue 17 Jul 2012

Wed 18 Jul 2012

from $3,883▶

from $3,549▶

ModifyNYC to DXB4 Oct 2013 - 21 Oct 2013 (flexible)1 Adult 1 Child 1 Infant

BOOKED54321STEPS

Economy Class

Oct 3 Oct 20

Oct 3 Oct 21

ReturningFARES

Oct 3 Oct 22

Oct 4 Oct 20

Oct 4 Oct 22

Oct 5 Oct 20

Oct 5 Oct 21

Oct 5 Oct 22

Search Again

Oct 4 Oct 21 Your Search

Cheapest Fare

Book Travel > Search Results

from 3,943 руб. Sat 14 Jul 2012

ModifyNYC to DXB4 Oct 2013 - 21 Oct 2013 (flexible)1 Adult 1 Child 1 Infant

BOOKED54321STEPS

Economy Class

Oct 3 Oct 20

возвращениетарифы

отходя

Book Travel > Search Results

Sat 14 Jul 2012

ModifyNYC to DXB4 Oct 2013 - 21 Oct 2013 (flexible)1 Adult 1 Child 1 Infant

BOOKED54321STEPS

Economy Class

Oct 3 Oct 20

ReturningFARES

Departing

218,564.59from

Read the full applicable baggage rules▶

Carry on Baggage Allowance▶

Page 14: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.1b.1 Search Results by Flex Date ExpandedPage 14

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Full Itinerary

Book Travel > Search Results

$3,943

$3,943 Select These Flights

Baggage Allowance▶

Fare Conditions▶

Show Fare Breakdown (Taxes & Fees)▶

Miles Breakdown▶

Search Again

Outbound (Restricted Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSA DXB Dubai

UAE

4,800 Miles

Return (Fully Flex Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSADXB Dubai

UAE

6,800 Miles

3,000 Bonus Miles with Miles Accelerator!

Modify

BOOKED54321STEPS

NYC to DXB4 Oct 2012 - 21 Jul 2012 (flexible)1 Adult 1 Child 1 Infant

Economy Class

EconomySaver

Read the full applicable baggage rules▶

Carry on Baggage Allowance▶

$4,221

$5,123

1.0 This dropdown appears when a user selects a flight from the flight list

2.0 The date is replaced with a "Select" button

3.03.0 When a user has selected both

legs, they are taken to the full itinerary (as seen on 1.1a Search Results by Price Detail)

Page 15: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.1b.1a Search Results by Flex Date - Alt CurrencyPage 15

Annotations

Carrier 12:00 PM

Book Travel > Search Results

Book Travel > Search Results

Modify

BOOKED54321STEPS

Modify

BOOKED54321STEPS

NYC to DXB17 Jul 2012 - 21 Jul 2012 (flexible)1 Adult 1 Child 1 Infant

Economy Class

NYC to DXB17 Jul 2012 - 21 Jul 2012 (flexible)1 Adult 1 Child 1 Infant

Economy Class

Departing

▶ Sat 14 Jul 2012

▶ Sun 15 Jul 2012

▶ Mon 16 Jul 2012

▶ Tue 17 Jul 2012

Cheapest Fare

218,564.59from

217,964.59from

218,325.59from

227,964.59from

1.0

1.0

2.0 This is the new symbol for Indian Rupees. It's Unicode character code is U+20B9

Home

Full HTML Site

copyright © 2012 Emirates

Departing

Cheapest Fare

218,564.59from

217,964.59from

218,325.59from

217,964.59from

221,965.59from

218,934.59from

Sat 14 Jul 2012

Sun 15 Jul 2012

Mon 16 Jul 2012

Tue 17 Jul 2012

Wed 18 Jul 2012

Thu 19 Jul 2012

229,966.59from Fri 20 Jul 2012

2.0

In the case of currencies with longer numerical strings, the fonts should shrink down in size so that it stays one one line and does not break

Page 16: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.1c Flight Search Results by SchedulePage 16

Annotations

Carrier 12:00 PM

Book Travel > Search Results

Carrier 12:00 PM

Book Travel > Search Results

Home

Full HTML Site

02:55

Returning 21 July 2012

08:30▶ Economy Saver$4,212

1.0

Home

Full HTML Site

11:20

Departing 17 July 2012

▶ Economy Saver from $3,943

23:00▶ Economy Saver from $3,943

1.0

In the "Search by Schedule: view, the departure time is listed prominently on the left in bold, with the price in smaller text to the right

Modify

BOOKED54321STEPS

Modify

BOOKED54321STEPS

NYC to DXB17 Jul 2012 - 21 Jul 2012

1 Adult 1 Child 1 InfantEconomy

Class

NYC to DXB17 Jul 2012 - 21 Jul 2012

1 Adult 1 Child 1 InfantEconomy

Class

search by schedule - class & ticket info economy saver from..economy flex..

Economy Saver from $3,943

Page 17: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.1d Flight Search Results - Redemption BookingPage 17

Annotations

Carrier 12:00 PM Carrier 12:00 PM

Book Travel > Search Results

30,000 miles

Departing Flight

▶ EconomyFlex

25,000 miles▶ EconomySaver

80,000 miles▶ BusinessSaver

100,000 miles▶ Business Flex

Lowest Miles

You have 48,078mi

ModifyNYC to DXB17 Jul 2012 - 21 Jul 2012 (flexible)1 Adult 1 Child 1 Infant

BOOKED54321STEPS Book Travel > Search Results

30,000 miles

Departing Flight

▶ EconomyFlex

25,000 miles▶ EconomySaver

80,000 miles▶ BusinessSaver

100,000 miles▶ Business Flex

Lowest Miles

You have 48,078mi

ModifyNYC to DXB17 Jul 2012 - 21 Jul 2012 (flexible)1 Adult 1 Child 1 Infant

BOOKED54321STEPS

1.0

1.0

The user's total available Skywards balance

2.0 As we are selecting 2 flight legs independently of each other, the miles listed is here "from." This balance is gotten by adding this fare plus the lowest possible return flight mileage. The user will select the return flight on the next screen

2.0

3.0

3.0 Users can see all flights available, but if they do not have enough Skywards miles for a booking, that booking is grayed out. This allows a user to see what is possible, and prevents them from returning to the home screen to search again to see if they qualify for upgraded classes of service

4.0 4.0 Lowest Miles is called out with text and the row is 15 pixels larger than the other rows on the screen

Page 18: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.1d Flight Search Results - Redemption Booking DetailPage 18

AnnotationsItinerary

Book Travel > Search Results

25,000 miles

Book These Flights

Baggage Allowance▶

Fare Conditions▶

Book

Search Again

Outbound (Restricted Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSA DXB Dubai

UAE

EK008

Return (Restricted Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSADXB Dubai

UAE

EK012

1.0

2.0

1.0

2.0

Class is replaced by a "Select" Button

The summary of the fare, including miles, taxes, and fees is in place on this screen to allow the user to know all associated costs before booking.

3.0

3.0 Once the user selects these flights, they resume the standard purchase flow starting at "1.2 Passenger Details screen"

For a Qantas-operated flight, the flight code will read as a QF flight code to those who have indicated they are going to redeem miles.

The box with flight/equipment/class is extra tall to include the indicator "Operated by Qantas Airlines".

4.0

ModifyNYC to DXB17 Jul 2012 - 21 Jul 2012 (flexible)1 Adult 1 Child 1 Infant

BOOKED54321STEPS

Summary of Charges

Airfare25,000 Miles

Taxes, Fees & Carrier-imposed Charges$152.23

Total Cost25,000 Miles + $152.23

$3,943▶

Baggage Allowance▶

Miles Breakdown▶

Outbound (Semi-Flex Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSA DXB Dubai

UAE

4,800 Miles

Return (Fully Flex Fare)

A380 Economy

9h 50m

Departs 10:0017 Jul 2012

Arrives 19:5017 July 2012

JFK New York, NYUSADXB Dubai

UAE

6,800 Miles

3,000 Bonus Miles with Miles Accelerator!

$3,943 Select These Flights

Fare Conditions▶

Show Fare Breakdown (Taxes & Fees)▶

$4,221

$5,123

NYC to DXB17 Jul 2012 - 21 Jul 20121 Adult

Modify

1 Child 1 Infant

BOOKED54321STEPS

Economy Class

Read the full applicable baggage rules▶

EconomySaver

Carry on Baggage Allowance▶

Search Again

Summary of Charges

Airfare25,000 Miles

Taxes , Fees & Carrier-imposed Charges$152.23

Total Cost25,000 Miles +$152.23

Page 19: Emirates Mobile Web Section 1 - Flight Booking€¦ · 6/1/2013  · menu changes to these options (Lowest Miles Cost/Most Flexible Options) from the options on 1.0 Book Flight (Price/Schedule)

Emirates Mobile Site 1.1d.1 Flight Search Results - Redemption Booking Alternate Date Page 19

Annotations

Carrier 12:00 PM Carrier 12:00 PM

Book Travel > Search Results

Select Departing Flight You have 48,078mi

We're Sorry, but 7 Jul 2012 is unavailable. Please Select an alternate date.

Jul 4

Jul5

Jul6

Jul7

Jul8

Jul10

Sun Mon Tue Wed Thu Fri Sat

Select This Date

Jul9

Book Travel > Search Results

Select Returing Flight You have 48,078mi

We're Sorry, but 21 Jul 2012 is unavailable. Please Select an alternate date.

Jul 18

Jul19

Jul20

Jul21

Jul22

Jul24

Sun Mon Tue Wed Thu Fri Sat

Select This Date

Jul23

ModifyNYC to DXB17 Jul 2012 - 21 Jul 2012 (flexible)1 Adult 1 Child 1 Infant

BOOKED54321STEPS

ModifyNYC to DXB17 Jul 2012 - 21 Jul 2012 (flexible)1 Adult 1 Child 1 Infant

BOOKED54321STEPS

5.0

1.0

1.0

This screen is presented when a user's selected date in their redemption booking is unavailable

2.0 A short message informs the user what they are seeing

2.0

3.0

3.0 The user will see the 3 days before and after their original search. In this case, the departing flight would be on 7 July

4.0

4.0 Grayed out boxes indicate unavailable days

5.0

5.0 When the user taps to select a new day, it is indicated. They would then tap 'Select This Date" to move to the next screen. This 2-tap system offers forgiveness in case the user taps the wrong day to due to minimal screen real estate