www.emilyyellin.com

Starbucks Ad -- Sue

Starbucks Customer -- Nick

• You’re Stupid

• I’m not going to help you

• I don’t care

• Shut up

• You are lying

• You were told to be at the airport at least 90 minutes before departure (You’re Stupid)

• I can’t do that (I’m not going to help you)

• This is not JetBlue’s fault (I don’t care)

• Sir, if you’ll just let me talk (Shut Up)

• You clicked on the fare rules when you booked your flight on the internet (You Are Lying)