Emerson Cammack Lecture Series University of Illinois October 19, 2007
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Transcript of Emerson Cammack Lecture Series University of Illinois October 19, 2007
Emerson Cammack Lecture SeriesUniversity of Illinois
October 19, 2007
Assessing Shareholder Value Creationin the P&C Industry
This presentation contains confidential information. Allstate's policies prohibit you from disclosing or discussing such information with anyone –except other employees who need the information to do their work. Do not reproduce or redistribute this presentation. Make sure you store this presentation
in a secure manner or destroy it. Remember that Allstate employees are prohibited from trading on the basis of material nonpublic information.
2
Today’s Discussion
• Industry analysis
• Financial and market analysis
• Investor analysis
• Governance and management analysis
3
Industry analysis
Whether they misclassify risk or allow risk pricing to be driven by the market instead of underwriting discipline … is the fundamental driver of low returns in this industry.
– McKinsey & Company, The Journey, Revisited
4For management discussion only. Contains information from third-party sources that does not necessarily represent the opinions, business objectives, or business strategies of Allstate Insurance Company or its affiliates.
According to McKinsey & Company, “The Journey, Revisited”: Drivers of Poor Returns in P&C Industry
1 Fundamental characteristics of P&C business
2 External forces that put pressure on the industry
3Failure to step up to core challenges
• Undifferentiated, commodity-like products• Ease of shopping and switching• No barriers to entry; real barriers to exit• Decentralized decision making that pushes too much to
the front line, where experience and expertise is thinnest
• Slow rate-making engines that lag exposure levels• Complexity of the business, particularly the number and
interrelationships of risk drivers• Runaway, unpredictable litigation costs driven by
the fact that many rulings are applied retrospectively and interpretations vary by jurisdiction
• Fragmented, unsupportive regulatory system that frequently delays product design, underwriting, and pricing changes and holds down prices
• Indiscriminate rating agencies• Naïve investors
• Underinvestment in talent, particularly shortage of general management and financial talent
• Failure to build strong financial disciplines• No single voice in Washington
These factors contribute to the trailing returns of the P&C industry vis-à-vis other financial services sector
17.3
16.8
15.7
15.0
14.0
12.2
6.2
Asset management
Investment banks
Credit cards
Brokerages
Commercial banks
Life
P&C
ROE by industry, 1988-2002Percent
Key drivers
5
Financial and market analysis
All intelligent investing is value investing – acquiring more than you are paying for. You must value the business in order to value the stock.
– Charles T. Munger,Vice Chairman, Berkshire Hathaway
6
Overview of Analytical Approach
1
2
3
Map P&C universe of publicly traded companies
Develop point of view on shareholder value creation
Analyze investor base of P&C companies
• Gather 12-year data on 52 financial variables
• Examine correlations between financial performance and share price performance
• Examine correlations between financial performance and relative valuation
• Profile typical investors • Summarize investment focus of major
investors
Key activities
7
P&C Market Map100% = $142.7 billion
Source: WSJ Online: Allstate analysis
16-20
11-15
6-10
0-5
Price appreciation 12-year Percent
Allstate
Safeco
Mercury General
The Hartford
Cincinnati Financial
American Financial
Hanover InsuranceCommerce Group
Chubb
Progressive
21st CenturyOhio Casualty
Horace Mann
HarleysvilleSelective
8
Comparison of Market and Performance Metrics
Company Ticker
Price
SharesMillions
Market cap $Millions
Percent change 2006-2008E
Price/earnings multiple
10/16/0752-week high
52-week low
52-week highPercent
Earnings per share
2006 2007E 2008E 2006 2007E 2008E
Allstate ALL 57.52 66.14 50.25 87.0% 607.41 34,938 7.84 6.97 6.84 -12.8% 7.3 8.3 8.4
21st Century TW 22.00 22.00 63.00 100.0% 87.92 1,934 1.12 0.88 0.88 -21.4% 19.6 25.0 25.0
American Financial AFG 29.50 36.84 23.94 80.1% 119.55 3,527 3.55 3.37 3.38 -4.8% 8.3 8.8 8.7
Chubb CB 54.16 55.99 45.65 96.7% 401.48 21,744 5.98 5.58 5.49 -8.2% 9.1 9.7 9.9
Cincinnati Financial CINF 43.69 49.19 36.00 88.8% 171.68 7,501 5.30 2.90 2.85 -46.2% 8.2 15.1 15.3
Commerce Group CGI 28.94 35.95 26.92 80.5% 65.53 1,896 3.55 3.26 2.90 -18.3% 8.2 8.9 10.0
Hanover Insurance THG 43.95 51.00 36.52 86.2% 51.48 2,263 3.67 4.19 4.21 14.7% 12.0 10.5 10.4
Harleysville HGIC 34.54 38.72 27.57 89.2% 31.93 1,103 3.49 2.88 3.02 -13.5% 9.9 12.0 11.4
Horace Mann HMN 20.68 23.23 17.61 89.0% 43.19 893 2.19 1.88 1.89 -13.7% 9.4 11.0 10.9
Mercury General MCY 52.85 59.06 50.48 89.5% 54.68 2,890 3.92 4.34 4.32 10.2% 13.5 12.2 12.2
Ohio Casualty OCAS 44.20 44.20 24.59 100.0% 60.00 2,652 3.44 2.95 2.63 -23.5% 12.8 15.0 16.8
Progressive PGR 19.22 25.34 18.88 75.8% 736.22 14,150 2.10 1.87 1.75 -16.7% 9.2 10.3 11.0
Safeco SAF 60.53 69.15 54.46 87.5% 105.61 6,393 7.51 6.20 6.07 -19.2% 8.1 9.8 10.0
Selective SIGI 21.21 29.10 19.04 72.9% 54.86 1,164 2.65 2.31 2.41 -9.1% 8.0 9.2 8.8
The Hartford HIG 94.95 106.23 83.00 89.4% 316.00 30,004 8.69 9.85 10.38 19.4% 10.9 9.6 9.1
Average 87.5% -10.9% 10.3 11.7 11.9
9
Overview of Statistical Methodology and Data AnalysisStatistical methodology• Exploratory data analysis: descriptive statistics (numbers and graphs) were calculated on Y (dependent) variable and each of
the X (independent) variables. Scatterplots identified correlations between Y and each X, in addition to correlated X variables.• Model building, selection and refinement
– Find a set of predictor variables that will be included in the model: (R Squared, Adjusted R Squared, Cp criterion, etc.); stepwise procedure; forward, backward selection; decision trees
• Model selection and refinement: model adequacy, addition of interaction terms, outlying observations, model assumptions
Data analysis
A broad array of historical and financial/accounting data was reviewed in order to determine which measurements strongly correlated with stock price performance. 180 data points were collected for each variable listed below
Income statement dataAutomobile earned premiumHomeowners earned premiumLife earned premiumInvestment incomeCapital gainsTotal revenueClaims and claims expenseAmortization of deferred policy acquisitions costsOperating costs and expensesInterest expenseTotal costs and expensesUnderwriting incomeNet incomeEarnings per share basicEarnings per share dilutedReinsurance: direct premiums earnedReinsurance: premiums assumedReinsurance: premiums ceded
Balance sheet dataFixed income securitiesEquity securitiesTotal investmentsInvestment yieldOther assetsReinsurance recoverablesTotal assets
Long-term debtTotal liabilitiesRetained incomeTotal equityShares outstanding
Reserves
Cash flow dataDividends paidTreasury Stock Repurchases
Calculated data and other variables Book value per shareDividend payoutDividend yieldDow Jones Industrial AverageExpense ratioLiabilities/assetsLiabilities/equityLoss ratioMarket capMarket shareNet marginPremium/surplusPrice/book valuePrice/EPSReserves/surplusReturn on assetsReturn on equityS&P 500 IndexSustainable growth rate
Correlation coefficients
10
0.81
0.80
0.75
0.71
0.69
0.63
Aggregate
Summary of Correlation Coefficients
Top 6 performersBottom 7 performers
* Absolute values
Book value per share
Equity
Revenue
Net income
Combined ratio*
Earned premium
0.87
0.88
0.87
0.78
0.82
0.56
0.58
0.49
0.26
0.65
0.19
0.60
11
Drivers of Return on Equity1995-2006 Averages
CompanyProfit
marginAsset
turnoverROA
Financial leverage
ROE
Allstate 8.7% 0.27 2.4% 6.2 14.3%
21st Century 5.9% 0.66 3.9% 2.4 9.2%American Financial 4.8% 0.22 1.0% 10.2 9.5%Chubb 9.8% 0.29 2.8% 4.0 11.0%Cincinnati Financial 12.5% 0.22 2.7% 2.3 6.6%Commerce 10.8% 0.49 5.3% 2.9 15.1%Hanover 2.5% 0.14 0.4% 10.6 3.6%Harleysville 5.5% 0.38 2.1% 4.1 8.3%Hartford 5.9% 0.09 0.6% 20.9 11.1%Horace Mann 7.0% 0.17 1.2% 9.2 10.7%Mercury General 9.8% 0.67 6.6% 2.3 14.6%Ohio Casualty 6.1% 0.35 2.2% 3.9 7.7%Progressive 8.0% 0.67 5.4% 3.4 18.2%Safeco 5.8% 0.26 1.5% 5.7 6.9%Selective 6.2% 0.38 2.3% 4.5 10.3%
Average 7.3% 0.35 2.7% 6.2 10.5%
• A company’s ROE is affected by two factors: how profitably it employs its assets and how big the firm’s asset base is relative to shareholders’ investment
• On average over long periods, large publicly traded firms in the U.S. generate ROEs in the range of 12%
• Compared to historical trends, this peer group’s collective performance can be viewed as below average, and is likely not adequate to cover reasonable estimates of its equity cost of capital
Net income/revenue – profitability of a company’s operating and financing decisions
Revenue/assets – revenue dollars that a company is able to generate for each dollar of its assets
Net income/assets – profits that a company is able to generate for each dollar of assets invested
Assets/shareholders’ equity – how many dollars of assets a company is able to deploy for each dollar invested by its shareholders
12
Beta
Equity cost of
capital* ROEAllstate 0.67 10.6 14.321 Century 0.87 12.2 9.2American Financial 0.99 13.2 9.5Chubb 0.78 11.5 11.0Cincinnati Financial
0.55 9.7 6.6
Commerce Group 0.59 10.0 15.1Hanover 1.03 13.5 3.6Harleysville 0.53 9.5 8.3Hartford 0.69 10.8 11.1Horace Mann 0.73 11.1 10.7Mercury 0.61 10.2 14.6Ohio Casualty 1.00 13.3 7.7Progressive 0.77 11.4 18.2Safeco 0.62 10.2 6.9Selective 1.16 14.6 10.3 Average 11.5 10.5
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
-15 -10 -5 0 5 10
Market/book
Spread
*Assumes market risk premium of 8.0% and risk-free rate of 5.275%. CAPM likely understates true cost of equity for this peer group. Using the Fama-French three factor model would yield higher estimates, given that all are value and/or small cap companies
Note:Excluding 21st Century
Source:Bloomberg; www.federalreserve.gov
AllstateAmerican Financial
Chubb
Cincinnati Financial
Commerce Group
Hanover
Harleysville
Hartford
Horace Mann
Ohio Casualty
SafecoSelective
Mercury
Progressive
R2 = 0.81
Return on Equity and Cost of Equity Differential
13
THGSAF
PGR
HIG
CGI
MCY
SIGI
CBHGIC
CINFALL
TWHMN
OCASAFG
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
16.0
18.0
0.0 5.0 10.0 15.0 20.0
Book value growth
Price appreciation
Price change r² = 0.80
1996-2006
Price appreciation is strongly correlated with changes in book value
ALLCBHIGHMN
SIGIAFG
HGICCINF
SAF
OCASTHG
CGI
PGR
TWMCY
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
0.0 5.0 10.0 15.0 20.0
ROE
Multiple expansion
Market value/ book value r² = 0.74
Market-to-book multiples are strongly correlated with return on equity
Drivers of Price and Multiples
14
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
0 100,000 200,000 300,000 400,000
Total assets$ Thousands
Market/book multiple
Number of employees
Market value/ book value
Other indicators of size (i.e., in addition to revenue) correlate poorly with relative market valuation
PGR
ALL HIGCB
SAFAFGCINF
THGHGICOCAS
SIGI
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
0 10,000 20,000 30,000 40,000 50,000
TWMCYHMNCGI
PGR
ALLHIG
CB
SAF
THGSIGI
TWMCY
HMNCGI
CINFHGICOCAS
AFG
Source: Wall Street Journal; Company 10-K filings
r² = 0.05 r² = 0.43
Impact of Size on Relative Valuation
15
Investor analysis
One of the biggest risks in owning growth stocks is not that their growth will stop, but merely that it will slow down. And in the long run, that is not merely a risk, but a virtual certainty.
– Benjamin Graham, The Intelligent Investor
16
Overview of Investor BaseCompany Major investors Primary investment focus
AllstateBarrow HanleyVanguard Windsor II Fund
Large cap value/index
21st CenturyAsset Allocation & Management DFA U.S. Small Cap Value Series
Small cap value
HartfordFidelity Management & ResearchVanguard 500 Index Fund
Large cap indexDividend growth/income
ChubbDodge & CoxVanguard 500 Index Fund
Large cap index
ProgressiveRuane, Cunniff & GoldfarbDavis New York Venture Fund
Growth
Cincinnati FinancialVanguard GroupJP Morgan Mid Cap Value Fund
Mid cap value/index
SafecoDodge & CoxLord Abbett Mid Cap Value Fund
Mid cap value/index
American FinancialLSV Asset ManagementAllianz NFJ Small Cap Value Fund
Small cap value
Mercury GeneralEubel Brady & SuttmanJanus Mid Cap Value Fund
Mid cap valueRising dividends
Hanover InsuranceHotchkis and Wiley Capital ManagementAmerican Beacon Small Cap Value Fund
Small cap value
Commerce GroupBarclays Global InvestorsFidelity Low-Priced Stock Fund
Small cap value/index
Ohio CasualtyDimensional Fund AdvisorsDFA U.S. Small Cap Value Series
Small cap value
Horace MannAriel Capital ManagementDFA U.S. Small Cap Value Series
Small cap value
HarleysvilleDimensional Fund AdvisorsDFA U.S. Small Cap Value Series
Small cap value
SelectiveDimensional Fund AdvisorsColumbia Acorn Fund
Small cap value
17
The Fund seeks to provide long-term growth of capital. As a secondary objective, the Fund seeks to provide some dividend income. Focus is on stocks with below-average price/earnings ratios and above-average yields.
Vanguard Windsor II Fund
This relatively conservative fund invests only in stocks that have paid dividends in nine of the most recent 10 years. If you want a fund with low expenses, low portfolio turnover and conservative stock picking, Washington Mutual Investors might be your cup of tea.
Paul Merriman, Fund Advice.com
The Fund seeks to track the performance of a benchmark index that measures the investment return of large-capitalization stocks.
Vanguard 500 Index Fund
Institutional investorsBarrow Hanley 4State Street Global Advisors 4Fidelity Management 4Barclays Global Investors 3Vanguard Group 3MFS Investment Management 3Pzena Investment Management 3Wellington Management 2Capital Research & Management 1LSV Asset Management 1
28
Mutual fundsVanguard Windsor II Fund 3Fidelity Contrafund 1American Funds Washington Mutual 1John Hancock Funds Classic Value 1Vanguard 500 Index Fund 1MFS Value Fund 1Vanguard Total Stock Market Index
2Vanguard Institutional Index FundSPDR Trust SeriesCREF Stock Account
10 Total 38
Major Institutional Holders of Allstate
18
Institutional investorsDavis Selected Advisers 11Ruane Cunniff & Goldfarb 9TCW Asset Management 5State Street 3Vanguard Group 3Barclays Global Investors 3Horizon Asset Management 2Baillie Gifford 2T. Rowe Price 1Capital Guardian 1
40
Mutual fundsDavis New York Venture Fund 5Sequoia Fund 3Selected American Shares 1Vanguard 500 Index Fund 1TCW Select Equities Fund 1T. Rowe Price Equity Income Fund 1Vanguard Total Stock Market Index 1CREF Stock Account 1Vanguard Institutional Index Fund 1Eaton Vance Tax-Managed Growth 1
16 Total 56
Like most portfolio managers, we believe in understanding the financial condition of companies inside and out. Where we gain a competitive edge is by focusing on finding top-quality management teams who respond innovatively to change. We see our job as separating the doers from the bluffers.
Christopher Davis, Portfolio Manager,
Davis New York Venture Fund
A bottom-up approach is emphasized that focuses primarily on assessing the operating prospects of each prospective holding. Companies targeted for investment are believed to have strong and enduring business models, inherent advantages over their competitors and unique business franchise characteristics.
The following characteristics are emphasized: Superior management teams, specific plans to capitalize on positive fundamental changes, and low-cost production and/or distribution capability.
TCW Galileo Select Equities Fund
Major Institutional Holders of Progressive
19Source:Wall Street Journal; Market Watch; www.sec.gov; Sequoia Fund 2006 Annual Meeting transcript
Progressive’s Recent Quarterly Performance
1.0
1.5
2.0
2.5
3.0
3.5
4.0
Jan-06
Apr-06
Jul-06 Oct-06 Jan-07
Apr-07
Jul-07 7-Sep
10
15
20
25
30
Price/book
Multiple
Price
$
A
B
C D
ARuane Cunniff, along with its affiliated Sequoia Fund, files Schedule 13-G, reporting beneficial ownership of 124 million Progressive shares, approximately 17% of total shares outstanding
BJohn Harris, the investment analyst at Ruane Cunniff responsible for Progressive, responds at Sequoia Fund annual meeting to fundholder questioning Progressive’s recent slide, “I don’t think our view of the company’s prospects has changed. We think they are bright. We are perfectly happy to wait a few years while the earnings are flattish or possibly decline so long as we think that management is doing what it needs to do to maximize the company’s ability to earn money far into the future. I think that Glenn Renwick, who is just an outstanding CEO, and his team are doing just that. As long as they continue to do that, we’re very happy to hold the stock.”
C Ruane Cunniff and Sequoia divest over 13 million Progressive shares
DProgressive reports a 29% drop in second quarter earnings. Shares experience 1-day decline of almost 4%. Goldman Sachs analyst, Tom Cholnoky, comments, “Progressive’s more aggressive pricing actions have yet to generate meaningful improvements in new business production.”
• Over recent history, Progressive has been the only P&C stock that has been widely held by growth investors
• Investors are particularly unforgiving of companies that have positioned themselves as growth plays and are subsequently unable to fulfill growth expectations
• Progressive’s plight highlights two fundamental forces at play– Inability of any one company to defy
powerful industry dynamics and to overcome industry structure/barriers
– Reversion to the mean
Key drivers
E
E Progressive reports a 21% drop in third-quarter earnings
20
Governance and management analysis
It’s the people, stupid. – Ram Shriram,
Early Google Investor
21
Name Title Age Tenure Previous experience Education
Edward M. Liddy Chairman & CEO
61 12 • COO, Allstate, 94-99• CFO, Sears, 88-94• EVP, ADT, 86-88• CFO, GD Searle, 81-88
• BA, Catholic University, 68• MBA, George Washington, 72
Thomas J. Wilson COO 49 11 • VP, Sears, 93-95• Dean Witter, 86-93• Amoco, 80-86
• BS, Michigan• MBA, Kellogg
Danny L. Hale CFO 61 3 • CFO, Promus Hotel, 98-99• CFO, USF&G, 91-98• Chase, 88-91• GE, 66-88
• BA, Yale, 66
Joan H. Walker SVP, Corporate Relations
59 1 • EVP, Qwest• SVP, Pharmacia• SVP, Monsanto• SVP, Ameritech, 96-99• Partner, Bozell Sawyer
• BA, Rutgers• MA, Rutgers
Michael J. Roche SVP, Technology
55 4 • CIO, Heller Financial, 90-02
• Continental Bank, 73-90
• BS, Northern Illinois• MBA, Northern Illinois
Michael J. McCabe SVP, General Counsel
61 35 • U.S. Civil Aeronautics Board
• BA, Northern Colorado• JD, Catholic University
Executive Leadership – Allstate
22
Name Title Age Tenure Previous experience Education
Samuel H. Pilch Group VP, Controller
60 11 • Travelers
Joan M. Crockett SVP, Human Resources
56 34 • BA, John Carroll
Ronald D. McNeil SVP, Distribution
54 30 • Controller • BS, Wayne State, 75
Casey J. Sylla SVP, Allstate Financial
63 11 • EVP, Northwestern Mutual, 71-95
• BS, Wisconsin, 66• MS, Missouri, 69
Eric A. Simonson SPV, Investments
61 4 • SVP, John Hancock, 96-02• Prudential, 75-96
• BA, Princeton
Catherine S. Brune SPV, Technology
53 30 • BA, South Carolina, 74
Joseph J. Tripodi SVP, Marketing
51 3 • CMO, Bank of New York, 02-03
• CMO, Seagram, 99-02• CMO, Master Card, 89-98• Mobil Oil, 81-88• IBM, 77-81
• MS, London School of Economics, 81
• BA, Harvard, 77
George E. Ruebenson SVP, Claims 58 36 • Controller • BS, Bradley, 70
Executive Leadership – Allstate, continued
23
Name Title Age Tenure Previous experience Education
Edward M. Liddy 61 7 CEO, Allstate
Goldman Sachs3M
• Nominating & governance
Edward A. Brennan 73 13 Former CEO, Sears
AMRExelonMcDonald’s3M
• Nominating & governance (chair)
• Compensation & succession
James G. Andress 68 13 CEO, Warner Chilcott
Dade BehringSepracorXoma Corp.
• Audit (chair)• Nominating & governance
Joshua I. Smith 66 9 Chairman, Coaching Group
CaterpillarFedEx
• Audit• Nominating & governance
Mary A. Taylor 57 6 Former executive, Citigroup
AutodeskBlue NileSabre
• Audit• Nominating & governance
W. James Farrell 64 7 CEO, Illinois Tool Works
KraftSearsUAL
• Compensation & succession• Nominating & governance
Ronald T. LeMay 61 7 Former COO, Sprint
CeridianImation
• Audit• Nominating & governance
Board of Directors – Allstate
24
Name Title Age Tenure Previous experience Education
H. John Riley 66 8 CEO, Cooper Industries
Baker Hughes • Compensation & succession (chair)
• Nominating & governance
F. Duane Ackerman 64 7 CEO, Bell South
• Audit• Compensation & succession
Judith A. Sprieser 53 7 CEO, TransoraEVP, Sara Lee
Kohl’sReckitt Benckiser
• Audit• Nominating & governance
Jack M. Greenberg 64 4 Former CEO, McDonald’s
AbbottFirst DataHasbroManpower
• Audit• Compensation & succession
J. Christopher Reyes 54 4 Chairman, Reyes Holdings
Fortune BrandsTribune
• Nominating & governance
Board of Directors – Allstate, continued
25
Name Title Age Tenure Previous experience Education
Peter B. Lewis Non-executive Chairman
73 41 • BA, Princeton
Glenn M. Renwick CEO 51 20 • CIO• Marketing
• BA, Canterbury (New Zealand)• MA, University of Florida
(engineering)
W. Thomas Forrester CFO 58 22 • Central States Division President
• Price Waterhouse, 76-84
• BS, University of South Florida• MBA, Dartmouth
Brian J. Passell Group President, Claims
50 • General Manager – Pennsylvania
Richard H. Watts Group President, Sales & Service
52 • General Manager – Ohio
John A. Barbagallo President, Drive
47 20 • General Manager – Atlantic/Great Plains
Brian A. Silva President, Commercial Auto
54
Executive Leadership – Progressive
26
Name Title Age Tenure Previous experience Education
John P. Sauerland President, Direct
42 15 • Claims General Manager – Midwest
Jeffrey W. Basch Chief Accounting Officer
48
Thomas A. King Treasurer 47 19 • General Manager – Minnesota/Wisconsin
• Arthur Andersen, 82-85
• BA, Harvard• MS, NYU• MBA, Harvard
Charles E. Jarrett Chief Legal Officer
49 6 • Partner, Baker & Hostetler
William M. Cody Chief Investment Officer
43
Susan P. Griffith Chief Human Resources Officer
42 • Process Manager - Claims
Raymond M. Voelker Chief Information Officer
43 21 • BS, Case Western• MBA, Case Western
Executive Leadership – Progressive, continued
27
Name Title Age Tenure Previous experience Education
Peter B. Lewis 73 41 Chairman, Progressive
• Executive (chair)
Glenn M. Renwick 51 7 CEO, Progressive Fiserv
Charles A. Davis 58 10 CEO, Stone Point CapitalCEO, MMC CapitalPartner, Goldman Sachs
Media GeneralMerchants BanksharesAxis Capital
• Compensation (chair)• Nominating
Stephen R. Hardis 71 18 Chairman, Axcelis Technologies
AxcelisNordsonLexmarkAmerican Greetings
• Executive• Nominating• Investment & capital
Norman S. Matthews 74 25 Former President, Federated Department Stores
Finlay EnterprisesHenry Schein
• Nominating (chair)• Compensation
Donald B. Shackelford 74 30 Chairman, Fifth Third Diamond Hill • Investment & capital
Jeffrey D. Kelly 53 6 CFO, National City • Investment & capital• Executive
Board of Directors – Progressive
28
Name Title Age Tenure Previous experience Education
Philip A. Laskawy 66 5 CEO, Ernst & Young General MotorsLoewsHenry ScheinCap Gemini
• Audit (chair)
Bernadine P. Healy 62 4 CEO, American Red Cross
AshlandNational CityInvacave
• Audit
Bradley T. Sheares 50 3 Merck Honeywell
Patrick H. Nettles 63 2 Chairman, Ciena AxcelisCiena
• Audit
Abby F. Kohnstamm 53 0 CMO, IBMAmerican Express
Tiffany & Co.
Board of Directors – Progressive, continued
Appendix
October 19, 2007
Assessing Shareholder Value Creationin the P&C Industry
This presentation contains confidential information. Allstate's policies prohibit you from disclosing or discussing such information with anyone –except other employees who need the information to do their work. Do not reproduce or redistribute this presentation. Make sure you store this presentation
in a secure manner or destroy it. Remember that Allstate employees are prohibited from trading on the basis of material nonpublic information.
30Source: SEC Form S-1; Wall Street Journal; A.M. Best
Business summary Key observations
Profile of 21st Century Insurance GroupOverview Summary financials
ManagementAge
Title Background
Bruce W. Marlow 58 President, CEO
COO Progressive Corporation, SVP Allstate Corporation
Steven P. Erwin 63 CFO, Senior VP
Principal with Interim CFO Resources, EVP and CFO at Health Net, Inc.
Michael J. Cassanego
56 SVP, General Counsel
Industrial Indemnity Company, Fremont
Richard A. Andre 57 SVP, Human Resources
Fidelity National Title Insurance Company, Safeco Corporation
Address 6301 Owensmouth Ave Ste 700Woodland Hills, CA 91367
Business description
21st Century is a direct-to-consumer provider of personal auto insurance. Insures over 1.5 million vehicles.
Business strategy
Direct-to-consumer focus. Since 2003, management has articulated a four-point strategy: geographic expansion, superior product and service offerings, sophisticated pricing segmentation and maintaining its position as a low-cost provider. Implementing a multi-year strategy for national expansion.
Business segmentsAutomobile insurance in 17 states and personal auto, motorcycle and umbrella in California.
Ticker TWA.M. Best rating A+Market capitalization $1.92 billionIncome statement information (millions)
Revenue $1,375
Operating expense 1,234
Operating income 141
Net income after tax 97
Total assets $1,952 millionShareholder’s equity $899 millionEmployees 2,344
• On May 15, 2007 21st Century and AIG announced a definitive merger agreement. AIG currently owns approximately 62% of the outstanding shares of 21st Century. Upon completion of the transaction, 21st Century will become a wholly owned subsidiary of AIG.
• Bruce Marlow will lead AIG’s direct private passenger auto operations, which will be comprised of 21st Century and AIG Direct.
• In 2006, 21st Century entered eight new states, increasing the total to 17 states and raising the percentage of the US market in which it operates from 34% at year-end 2005 to 60% at year-end 2006.
• Non-California direct premiums written increased 77.3% in 2006
• Long-term financial goals include: 96% combined ratio, 15% growth in DPW, 15% ROE and strong financial ratings.
• Over 90% of their current customers renew their policy each year
31Source: SEC Form 10-K; Wall Street Journal; A.M. Best
Business summary Key observations
Profile of Allstate Corp.Overview Summary financials
ManagementAge
Title Background
Thomas Wilson 50 President & CEO
COO; President of Allstate Protection and Allstate Financial; Dean Witter; Sears
George Ruebenson
59 President of Allstate Insurance
Joined Allstate in 1970, held various positions including Sr. VP of Claims
James Hohmann 51 President of Allstate Financial
President & COO of Conseco Inc., President & COO of XL Life & Annuity
Dan Hale 63 VP & CFO EVP & CFO of Promus Hotel Corp., EVP & CFO of USF&G
Address 2775 Sanders RoadNorthbrook, IL 60062
Business description
The largest publicly held personal lines insurer in the US., Allstate provides insurance products to over 17M households through a network that utilizes about 14,800 exclusive agencies and exclusive financial specialists in the US and Canada.
Business strategy
Allstate's goal is to become better, bigger and broader in personal property and casualty insurance and in life insurance, retirement and investment products.
Business segments Allstate Protection and Allstate Financial
Ticker ALLA.M. Best rating A+ (Allstate Insurance Company)Market capitalization $37.1 billionIncome statement information (millions)
Revenue $35,796
Operating expense 28,525
Operating income 7,271
Net income after tax 4,993
Total assets $157.5 billionShareholder’s equity $21.8 billionEmployees 36,800
• Protection’s policies-in-force increased by 2.6% during 1Q07 v. 1Q06. New business applications grew 7.3%; operating income was $1.2 billion
• Second quarter operating earnings per share come in at $0.80, or 4 cents less than expectations. Shares declined 5%, for a total decline in 2007 of 12%
• On analyst conference call, CEO highlighted areas of focus for future growth: Emerging Businesses, Allstate Blue, direct channel and Allstate Financial retirement products
• July 13, 2007: Merrill Lynch downgrades stock from “buy” to “neutral”
• July 20, 2007: FBR lowers twelve-month price target from $67 to $63
32Source: SEC Form S-1; Wall Street Journal; A.M. Best, Smith Barney
Business summary Key observations
Profile of American Financial GroupOverview Summary financials
ManagementAge
Title Background
Carl H. Lindner III 53 Co-CEO / President & Director
Responsible for P&C since 1987
S. Craig Lindner 52 Co-CEO / President & Director
Various roles since 1977
Keith A. Jensen 56 Senior VP & CFO
CPA
James E. Evans 61 Senior VP, General Counsel
Joined in 1976 as Vice President & General Counsel
Address 250 East Fifth StreetCincinnati, OH 45202
Business description
Provides P&C insurance, traditional fixed, indexed and variable annuities and a variety of supplemental insurance products.
Business strategyOperates units independently and stresses an entrepreneurial spirit so that individual segments can focus on local issues.
Business segments
Property & Casualty Insurance, Annuity & Supplemental Insurance and Other (holding company assets and the assets and operations of collateralized debt obligation).
Ticker AFGA.M. Best rating AMarket capitalization $3.9 BillionIncome statement information (millions)
Revenue $4,250
Operating expense 3,552
Operating income 698
Net income after tax 462
Total assets $25 billionShareholder’s equity $2.9 billionEmployees 5,200
• Lindner family owns approximately 35% of the company; employees own another 7% through AFG’s retirement plans.
• AFG’s stated strategy is to grow and expand in the specialty insurance niche markets through organic growth and targeted acquisitions.
• American Financial’s ROE from 1995 – 2006 has not consistently met its cost of capital.
• 1Q07 was the most profitable quarter in the history of American Financial. Net earnings were $.92 per share.
33Source: SEC Form 10-K; Wall Street Journal; A.M. Best, Chubb.com, Morningstar
Profile of Chubb Group, Inc.
ManagementAge
Title Background
John Finnegan 58 President & CEO
EVP of General Motors, President GMAC
Michael O’Reilly 64 Vice President & CFO
Joined Chubb in 1969, held various positions including CIO
Thomas Motamed 58 Vice Chairman & COO
Joined Chubb in 1977, assumed EVP and COO roles in 1997
John Degnan 62 Vice Chairman & CAO
Joined Chubb in 1990 as General Counsel, formerly Attorney General of NJ
Address 15 Mountain View RoadWarren, NJ 07061
Business description
Provides P&C insurance though the following business units: Chubb Commercial Insurance, Chubb Personal Insurance, Chubb Surety and Chubb Specialty Insurance.
Business strategy
Focus on niches within the insurance industry. For example, Chubb focuses on insuring “fine homes” and “specialized management and professional liability products for privately and publicly owned companies.”
Business segmentsChubb Commercial Insurance, Chubb Personal Insurance, Chubb Surety and Chubb Specialty Insurance.
Ticker CBA.M. Best rating A++Market capitalization $21.3 billionIncome statement information (millions)
Revenue $14,003
Operating expense 10,478
Operating income 3,525
Net income after tax 2,528
Total assets $50.2 billionShareholder’s equity $13.9 billionEmployees 10,800
• Homeowners line accounts for 60% of Chubb Personal Insurance’s business
• Chubb has had difficulties sustaining consistent underwriting profit. ROE from 1995 – 2006 is 11%
• Chubb has been criticized for some of its underwriting decisions, including $1 billion of exposure to credit derivatives and the $1.91 per share of asbestos exposure
• Net written premium for 1Q07 declined 2% to $2.9 billion. Combined ratio for the quarter was 83.4%, a slight increase from the 82.9% that was achieved in 1Q06
• John Degnan: “Chubb, as you know, is a brand that is sold, it’s not bought. So we go for the more selective, cream-of-the-crop agents who can sell Chubb and the various niches that we perform in”
Business summary Key observations
Overview Summary financials
34Source: SEC Form 10-K; Wall Street Journal; A.M. Best, Smith Barney
Profile of Cincinnati Financial
ManagementAge
Title Background
John Schiff 63 Chairman & CEO
Director at Cincinnati Financial since 1968
James Benoski 68 Vice Chairman, President & COO
Director at Cincinnati Financial since 2000
Kenneth Stecher 60 EVP, CFO SVP, TreasurerKenneth Miller 51 SVP & CIO President and COO of CFC
Investment Company
Address 6200 S. Gilmore RoadFairfield, OH 45014
Business description
Cincinnati Financial Corp. underwrites and sells property-casualty insurance primarily in the Midwest and Southeast, through a network of independent agents
Business strategy
Founded by agents, Cincinnati Financial is a agent-centric culture. Its strategy centers on providing superior service to agents and product stability in hopes of retaining the number one or two positions within its agencies
Business segments Commercial, Personal and Life
Ticker CINFA.M. Best rating A++Market capitalization $7.5 billionIncome statement information (millions)
Revenue $4,550
Operating expense 3,221
Operating income 1,329
Net income after tax 930
Total assets $17.2 billionShareholder’s equity $6.8 billionEmployees 4,000
• Cincinnati Financial’s investment record is very strong. Firm focuses on buying stocks with strong prospects of increasing earning and dividends. Based primarily on its investment in Fifth Third Bancorp, the company had record net income of $930 million in 2006.
• Cincinnati’s growth plans center primarily on two points:– More agent appointments within existing markets– Entering new markets
• Cincinnati Financial’s value proposition centers on an agent-centric culture. Cincinnati looks to be the dominant carrier within new agent appointments within 5 years
• July 10, 2007: Citigroup commences coverage of CINF, rating the stock a “buy”
Business summary Key observations
Overview Summary financials
35Source: Wall Street Journal; A.M. Best, Smith Barney, Standard & Poor’s
Profile of Commerce Group Inc.
ManagementAge
Title Background
Gerald Fels 64 President, CEO
COO, Treasurer, CFO, Director of American Nuclear Insurers, CPA
Randall V. Becker 46 CFO, Director Treasurer and Chief Accounting Officer, CPA
James A. Ermilio 52 Senior VP, General Counsel
Associate with the law firm Bingham McCuthen prior to 1993
Artur J. Remillard 51 Executive VP, Policyholder Benefits
Vice Chairman of Board of Governors of the Insurance Fraud Bureau
Address 211 Main StreetWebster, MA 01570
Business description
The Commerce Group, Inc. provides personal and commercial property and casualty insurance products. The company markets its products through its network of independent agents primarily in Massachusetts and New Hampshire
Business strategyOften thought of as a Massachusetts only company, Commerce Group is increasing its reach through acquisitions
Business segments
Commerce Group is organized regionally. Commerce Group runs in the east, Commerce West operates in CA and OR and ACI in the Midwest
Ticker CGIA.M. Best rating A+Market capitalization $2.1 billionIncome statement information (millions)
Revenue $1,949
Operating expense 1,603
Operating income 346
Net income after tax 242
Total assets $4.1 billionShareholder’s equity $1.5 billionEmployees 2,200
• Acquisitions of Western Pioneer Insurance Company and Automobile Insurance Club of Columbus, Ohio helped Commerce Group increase earned premium by about 85% from YE2000 to YE2006
• Total revenues rose 12% from 1Q06 to 1Q07 to $531.2 million. Income before taxes rose 9% over same period
• Commerce Group’s ROE average has been greater than its cost of capital from 1995-2006
• In June, Commerce West entered into an agreement with Stonewood Insurance Services, Inc. of Rancho Cordova, CA. Under terms of the agreement Stonewood is placing $170 Million of California personal passenger auto insurance with Commerce West over a three year period
• July 10, 2007: Citigroup commences coverage with a “hold” rating
Business summary Key observations
Overview Summary financials
36Source: SEC Form S-1; Wall Street Journal; A.M. Best
Profile of Hanover Insurance Group Inc.
ManagementAge
Title Background
Frederick H. Eppinger
48 President, CEO & Director
Executive VP at The Hartford Financial Services Inc., Partner at McKinsey & Co., CPA
Marita Zuraitis 46 Executive VP, President of P&C Companies
President and CEO of Commercial division of St. Paul Companies
J. Kendall Huber 52 Senior VP General Counsel
Promus Hotel Corporation, Legg Mason Inc., USF&G Corp.
Gregory D. Tranter 50 Vice President, Chief Information Officer
Travelers P&C Company, Aetna Life and Casualty Company
Address 440 Lincoln StreetWorcester, MA 01653
Business description
Businesses include property and casualty insurers Hanover Insurance Company and Citizens Insurance Company of America; Life Companies, which primarily consist of a block of traditional life insurance products; and certain other insurance and non-insurance subsidiaries
Business strategy
With the hiring of new CEO Fred Eppinger, Hanover set out on a “journey” to create an outstanding “super regional property & casualty company”
Business segments Personal, Commercial and Life
Ticker THG
A.M. Best rating A- / B+
Market capitalization $2.48 billion
Income statement information (millions)
Revenue $2,644
Operating expense 2,365
Operating income 279
Net income after tax 192
Total assets $9,856 millionShareholder’s equity $1,999 millionEmployees 4,000
• Over the course of the last three to four years, Hanover has focused on strengthening its balance sheet, improving its business mix and running off unprofitable business. Hanover’s upper management has changed significantly as well
• Hanover appears to be at the end of their turnaround. 2006 was a successful year for the company with net income of $192 million
• Hanover was able to grow the past few years by increasing operational efficiency and capturing market share from weak P&C competitors. The next few year will determine if Hanover can capture share from larger, more established competitors
• Fred Eppinger, CEO: “I remain convinced our best-of-both strategy that combines the product, technology, and people quality of the best nationals, with a local presence and responsiveness of the best regionals, makes up a distinctive carrier for winning independent agents that are consolidating their markets”
Business summary Key observations
Overview Summary financials
37Source: SEC Form S-1; Wall Street Journal; A.M. Best
Profile of Harleysville Group Inc.
ManagementAge
Title Background
Michael L. Browne 60 President, CEO, Director
US Marine Corps, US Secretary of Transportation, law firm Reed Smith LLP
Arthur E. Chandler 50 CFO, Senior VP XL America, Kemper Insurance, CIGNA
Mark R. Cummins 50 Chief Investment Officer, Exec VP and Treasurer
Selective Insurance Company
Robert G. Whitlock 50 Chief Underwriting Officer
Joined Harleysville in 1991, FCAS, MAAA
Address 355 Maple AvenueHarleysville, PA 19438
Business description
Insurance holding company that is engaged in property and casualty insurance.
Business strategy
Strong relationship with independent agency partners strengthened by a field organizational structure that drives greater authority to the front line decision makers.
Business segments
Personal lines, Commercial lines and investment function including automobile, homeowners, commercial multi-peril and workers compensation.
Ticker HGICA.M. Best rating A- (excellent)Market capitalization $1.04 billionIncome statement information (millions)
Revenue $ 999
Operating expense 843
Operating income 156
Net income after tax 111
Total assets $2,990 millionShareholder’s equity $712 millionEmployees 2,344
• Consolidated property and casualty operations produced $1.2 billion of net written premiums in 2006
• Operating ROE of 13% for 2006; long-term objective is ROE greater than 12%
• Ranks as one of the top 60 P&C insurance companies according to A.M.Best Company
• Further expanded field sales and underwriting presence with opening a new office in Charlotte, N.C.
• Focused primarily on three types of growth: acquisition, start-up operations and internal growth
• Michael Browne, CEO: “Our number of agents overall has stayed steady around 1,500. We think we will probably make about 100 appointments this year, but we will probably terminate around 100 agents. We are constantly trying to upgrade the quality of our agents. And we think that is going to be our focus, not the number, but the quality and the consistency and the relationships in trying to drive more business through our most important partnerships”
Business summary Key observations
Overview Summary financials
38Source: SEC Form 10-K; Wall Street Journal; A.M. Best, Smith Barney
Profile of The Hartford Financial Services, Inc.
ManagementAge
Title Background
Ramani Ayer 60 Chairman & CEO
Joined HIG in 1973, held numerous positions including EVP and COO
Thomas Marra 48 President & COO
Joined HIG in 1980, most recently served as President of HIG’s Life division
Neal Wolin 45 President & COO of P&C
EVP & General Counsel of HIG, General Counsel of US Dept. of Treasury
David Johnson 47 EVP & CFO CFO of Cendant, Managing Director of Investment Banking at Merrill Lynch
Address One Hartford PlazaHartford, CT 06115
Business description
Diversified insurance and financial services company. The Company provides investment products, individual life, group life and group disability insurance products, and property and casualty insurance products in the United States.
Business strategy
Develop and maintain a diversified income stream (P&C and Life). Continue to build scale, expand product breadth and distribution capabilities.
Business segments Life, Property & Casualty
Ticker HIGA.M. Best rating A+Market capitalization $30.9 billionIncome statement information (millions)
Revenue $26,500
Operating expense 22,898
Operating income 3,602
Net income after tax 2,745
Total assets $326.7 billionShareholder’s equity $18.9 billionEmployees 31,000
• Net Income for the company’s Life’s division increased 27% over 1Q06. It is commonly believed The Hartford is well positioned to take advantage’s of the Life sector’s current growth phase.
• 1Q07 ROE was approximately 17% and book value per diluted share increased approximately 13%.
• Property & Casualty continues to provide solid earnings. 1Q07 combined ratio was 88.8%. The Hartford’s personal lines business grew at a solid pace. Written premium grew at 10% over 1Q06 for the AARP channel and 8% for the Independent Agent channel.
• The Hartford recently announced a change in leadership. Tom Marra, previously President of the Life Division has been promoted to President of COO of the corporation. Ramani Ayer relinquished his position as President but remains as Chairman and CEO. David Zwiener, President of Property & Casualty, is leaving the company to join The Carlyle Group.
Business summary Key observations
Overview Summary financials
39Source: Wall Street Journal; A.M. Best, Horace Mann
Profile of Horace Mann Educators Corp.
ManagementAge
Title Background
Louis G. Lower 61 President, CEO, Director
CEO Allstate Life Insurance, over 30 years of insurance experience
Peter H. Heckman 61 CFO, Executive VP
Various positions at Allstate Insurance Co. since 1972
Douglas W. Reynolds
53 Executive VP Property & Casualty
Regional VP AIG, VP of Allstate Insurance Company
Ann M. Caparros 54 Chief Compliance Officer, General Counsel
Over 25 years of industry experience
Address 1 Horace Mann PlazaSpringfield, IL 62715
Business description
Markets and underwrites personal lines of property and casualty and life insurance and retirement annuities in the U.S. P&C operations are licensed to write in 48 states
Business strategyCompany utilizes a captive agent force to target employees of the education field.
Business segments Property & Casualty, Annuity, Life
Ticker HMNA.M. Best rating A-Market capitalization $906 millionIncome statement information (millions)
Revenue $ 847
Operating expense 734
Operating income 140
Net income after tax 99
Total assets $6,329 millionShareholder’s equity $657 millionEmployees 2,400
• From the period of 1995 – 2006 Horace Mann’s average cost of capital has exceeded its return on equity
• Horace Mann had an outstanding 1Q07 from a auto sales standpoint. New auto policies increased 19% over prior year. Despite this auto growth, net income for the company remained flat to prior year
• Since 2002, Horace Mann has increased its premium production by only 4.6%
• Core educator market represents approximately three-quarters of in-force auto business
Business summary Key observations
Overview Summary financials
40Source: SEC Form S-1; Wall Street Journal; A.M. Best
Profile of Mercury General Corp.
ManagementAge
Title Background
Gabriel Tirador 42 President, CEO & Director
Over 20 years of P&C industry experience, CPA
Theodore R. Stalick
43 CFO, Vice President
Joined as Corporate Controller in 1997, Chief Accounting Officer for one year, CPA
Joanna Y. Moore 51 Senior VP & Chief Claims Officer
Joined in 1981 in the Claims department
Christopher Graves 41 Vice President, Chief Investment Officer
Joined the Investments department in 1986
Address 4484 Wilshire Blvd.Los Angeles, CA 90010
Business description
Writes primarily private passenger automobile insurance and commercial automobile insurance in California. Mercury also writes homeowners, mechanical breakdown, commercial and dwelling fire, and commercial property insurance.
Business strategy
Emphasizes data-intensive underwriting processes to price accurately and reduce fraud. Mercury is currently expanding beyond California.
Business segmentsPersonal and Commercial insurance, mechanical breakdown insurance, dwelling fire insurance
Ticker MCYA.M. Best rating A+Market capitalization $2.96 billionIncome statement information (millions)
Revenue $3,168
Operating expense 2,856
Operating income 312
Net income after tax 215
Total assets $4.3 billionShareholder’s equity $1.7 billionEmployees 5,100
• Mercury is expanding nationally and has stated a goal of writing more than 50% of its business outside of California. Currently, about 75% of all premiums are from California
• Business written outside of California is not yet profitable. The combined ratio for business outside of California was 108.3% in 2006 while California business had a 90.3% combined ratio
• Mercury’s commission for agents is higher than industry average
• Premium growth has slowed significantly. Premium volume increased just 3% in 2006 versus an 11% increase in 2005
Business summary Key observations
Overview Summary financials
41Source: Wall Street Journal; A.M. Best, Smith Barney
Profile of Ohio Casualty Corp.
ManagementAge
Title Background
Dan R. Carmichael 62 President, CEO, Director
CEO and Director of several subsidiaries, Director of Allegheny Corp., Platinum Underwriters Holdings Ltd.
Michael A. Winner 41 CFO VP of Finance at Nationwide, KPMG Peat Marwick, CPA
Ralph S. Michael III 52 COO US Bank, PNC Financial Services Group
Debra K. Krane 49 Senior VP, General Counsel
Assistant Treasurer 1996-1999
Address 9450 Seward StreetFairfield, OH 45014
Business description
Offers insurance for personal auto, homeowners, commercial property, commercial auto, workers' compensation, and other miscellaneous lines in the United States.
Business strategy
Ohio Casualty is currently focused on three initiatives. The first, Product Development seeks to establish targeted niches for customers. Distribution Management calls for a focus on growth agencies. Third, Agent-Centric Services calls for helping growth agencies meet their goals.
Business segmentsCommercial Lines, Specialty Lines and Personal Lines
Ticker OCASA.M. Best rating AMarket capitalization $2.6 billionIncome statement information (millions)
Revenue $1,676
Operating expense 1,376
Operating income 381
Net income after tax 218
Total assets $5,699 billionShareholder’s equity $1,556 billionEmployees 2,100
• In May, Ohio Casualty agreed to be purchased by Liberty Mutual. Liberty Mutual has stated that it plans to fold Ohio Casualty into its Agency Markets unit
• Liberty Mutual paid about a 32% premium to Ohio Casualty’s stock price
• Book value increased over 14% in 2006 and the CAGR over the last 3 years exceeds 11%
• Dan Carmichael, CEO: “Our book value is up 17%. I believe that real, long-term shareholder value is primarily created by growing book value, and we have an excellent record”
• “Our new strategic plan describes one of our major goals: to become a stronger marketing company. A key ingredient of that is the development of differentiated products and services that will strengthen our agency franchise and enhance the value of an agency agreement with Ohio Casualty”
Business summary Key observations
Overview Summary financials
42Source: SEC Form 10-K; Wall Street Journal; A.M. Best, Chubb.com, Morningstar
Profile of Progressive Corp.
ManagementAge
Title Background
Glenn Renwick 51 President & CEO
Joined Progressive in 1986 and has held numerous positions there
Brian Domeck 48 Vice President & CFO
Joined Progressive in 2003, served as Demand Manager for Direct & Senior Controller for Agency
Jeffrey Basch 49 Vice President & CAO
Appointed Vice President in 1999
Charles Jarrett 50 Chief Legal Officer
Appointed Vice President and Secretary of PGR in 2001
Address 6300 Wilson Mills RoadMayfield Village, OH 44143
Business description
Provides personal and commercial automobile insurance and other specialty property-casualty insurance and related services throughout the United States.
Business strategyMaintain pricing sophistication leadership and provide a fast, fair and better customer value proposition.
Business segmentsAgency and Direct for Personal Lines, Commercial Auto
Ticker PGRA.M. Best rating A+Market capitalization $16.0 billionIncome statement information (millions)
Revenue $14, 786
Operating expense 12,353
Operating income 2,433
Net income after tax 1,647
Total assets $19.5 billionShareholder’s equity $6.8 billionEmployees 27,800
• Historically, Progressive has been an outstanding performer within the P&C sector. Progressive’s average ROE from 1995 to 2006 is 18.2%
• Progressive’s meteoric rise in growth and profit has slowed significantly of late. Through the second quarter Progressive’s net written premium has shrunk 3% and combined ratio has deteriorated by 8.3 percentage points. Progressive’s recent rate reductions have yet to pay dividends
• Progressive’s declining new written premium is driven primarily by its agency and commercial auto business. The Direct Channel is essentially flat to prior year.
Business summary Key observations
Overview Summary financials
43Source: SEC Form 10-K; Wall Street Journal; A.M. Best, Safeco.com, Morningstar
Profile of Safeco Corp.
ManagementAge
Title Background
Paula Reynolds 50 President & CEO
President & CEO of AGL Resources, CEO of Duke Energy North America
Ross Kari 48 EVP & CFO EVP & CFO of Federal Home Loan Bank of San Francisco
Mike Hughes 52 EVP – Insurance Operations
EVP of Affinity Personal Lines for The Hartford
Arthur Chong 53 EVP & Chief Legal Officer
Deputy General Counsel for McKesson
Address 4333 Brooklyn Avenue NESeattle, WA 98185
Business description
Safeco sells insurance to drivers, homeowners, renters and operators of small- and mid-sized businesses.
Business strategySafeco is committed to sustaining profitability after Observations section for CEO’s four publicly stated objectives for Safeco.
Business segments
Safeco Personal, Safeco Business, Safeco Surety and Safeco P&C Other (assumed reinsurance & large commercial accounts in run-off)
Ticker SAFA.M. Best rating AMarket capitalization $6.5 billionIncome statement information (millions)
Revenue $ 6,290
Operating expense 5,050
Operating income 1,240
Net income after tax 880
Total assets $14.2 billionShareholder’s equity $3.9 billionEmployees 7,200
• Safeco had a profitable 1Q07 with a combined ratio of 89.8% a decline from a year prior of 86.9%. While profits have been solid, Safeco’s net written premiums declined 2% from 1Q06.
• Safeco experienced significant profitability challenges in the late 1990s. New leadership returned the company to profitability. Paula Reynolds joined Safeco as CEO in 2006 and is focusing on the following goals– Market products that mirror diversity of customers and their
buying preferences– Higher operating efficiency / lower expenses– Use company capital to increase shareholder returns– Achieve best-in-class infrastructure and technological capabilities
Business summary Key observations
Overview Summary financials
44Source: SEC Form S-1; Wall Street Journal; A.M. Best
Profile of Selective Insurance Group Inc.
ManagementAge
Title Background
Gregory E. Murphy 51 President, CEO, Chairman of the Board
Various positions with Selective since 1980, CPA
Dale A. Thatcher 45 CFO, Executive VP & Treasurer
CAO, Ohio Casualty Insurance Company, CPA
Kerry A. Guthrie 49 Chief Financial Officer, Executive VP
Joined Selective in 1987 and held various positions in investments
Richard F. Connell 61 Chief Information Officer
CTO for Liberty Mutual Group
Address 40 Wantage AvenueBranchville, NJ 07890
Business description
Provides P&C insurance through seven subsidiaries, investment portfolio consisting of fixed-maturity investments, equity securities, short term and other investments, human resource administration and federal flood insurance administrative services
Business strategySelective’s goal is to be the market of choice for each of the independent agents who distribute its products and services.
Business segmentsInsurance Operations (P&C), Investments, Diversified Insurance Services
Ticker SIGIA.M. Best rating A+ (superior)Market capitalization $1.22 billionIncome statement information (millions)
Revenue $ 1,808
Operating expense 1,587
Operating income 221
Net income after tax 164
Total assets $4,768 millionShareholder’s equity $1,077 millionEmployees 2,344
• Rated A+ (superior) by A.M.Best for the 45th consecutive year• Selective 1Q07 results were disappointing compared to 1Q06
– Net income declined to $37.3M from $40.0 million– Net written premiums declined to $417.2 million from $432.o
million– Selective attributed the poor profits to higher than expected
weather related losses• Uses “High Tech, High Touch”. “High Tech” is advanced technology
used for independent insurance agents to transact and process business with Selective and customers to access real-time information, manage their accounts and pay their bills through an on-line customer portal
Business summary Key observations
Overview Summary financials