Emergency Preparedness: Building Community Resiliency Through Community Integration

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    Building Community ResiliencyThrough Community Integration Meetings

    Primary Care Emergency Preparedness Projects

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    Jean Paul Roggiero, MPAMelissa Corrado, MBA

    Primary Care Development CorporationNACHC Community Health Institute & EXPO

    August 24, 2009

    http://images.google.com/imgres?imgurl=http://www.raleighcharterhs.org/images/Diversity_Matters-hands.jpg&imgrefurl=http://www.raleighcharterhs.org/aboutus/diversity.asp&usg=__1BYjxAv9JFHCJzPN9OMtdE6XABc=&h=1977&w=2400&sz=530&hl=en&start=1&um=1&tbnid=QeoHYQ9q4DOo0M:&tbnh=124&tbnw=150&prev=/images%3Fq%3Dhands,%2Bcommunity%2Bdiversity%26hl%3Den%26um%3D1
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    OBJECTIVES Learn how to identify community partners and

    leverage local resources prior to an incident.

    Conduct a community emergency preparednessplanning session with community stakeholders.

    Acquire lessons learned, both successes andchallenges, and the unique methods used byPCDC to achieve the above goal.

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    Primary Care Emergency Preparedness Projects

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    Primary Care Development Corporation (PCDC)

    Excellent Healthcare in Every Neighborhood Public Private Partnership formed in 1993

    Mission: Strengthen primary care in underserved communities

    Invest Providing capital to build facilities, expand practices, andupgrade outmoded equipment, leading to better services for morepatients

    Strengthen Helping providers develop patient-centered

    approaches that strengthen their practices and improve and expandcare

    Lead... Promoting policies that increase access to quality primarycare in order to lower costs and improve the health of communities

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    Primary Care Emergency Preparedness Projects

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    Primary Care Emergency Preparedness Project

    Started in 2003/2004, funding from NYC Council andNYC DOHMH

    PCEPPBasic- Assist PCCs to create/enhance an All Hazards

    EOP and creating a multidisciplinary emergencymanagement committee.

    PCEPPAdvanced- Assist PCCs in the creation of a comprehensive EP

    Staff Training and Drills program including design,delivery & execution.

    - Host community integration meetings withcommunity stakeholders.

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    Primary Care Emergency Preparedness Projects

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    RESULTS68 New York City primary care centers have

    increased their EP capacity and are better prepare to respond to an emergency or

    disaster that could occur withinthe community

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    Primary Care Emergency Preparedness Projects

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    Primary Care Emergency Preparedness Projects

    Dana Meranus and Bindy Crouch,Healthcare Emergency Preparedness

    Program, NYC DOHMH

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    APPROACH toCOMMUNITY INTEGRATION

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    Primary Care Emergency Preparedness Projects

    Work with a clearly defined and focused region.

    NYC landscape - Borough vs. community district.

    Unique characteristics and vulnerabilities.

    Partner with PCCs that have graduated our EPprojects in addition to engaging advocates& service coordinators for the community.

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    APPROACH toCOMMUNITY INTEGRATION

    Identify LocalCommunityStakeholders

    Primary Care Centers Hospitals Police/Fire Houses of Worship

    Community Board Local Elected Officials Community Based Org.

    Emergency Preparedness Advanced Program

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    COMMUNITY INTEGRATIONMEETING GOALS

    Relationship building - laying the foundation

    Educate non primary care partners on the capabilities of PCCs

    Work together to develop an actionable EP plan that willfocus on the health and safety of the community

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    Primary Care Emergency Preparedness Projects

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    APPROACH toCOMMUNITY INTEGRATION

    Stakeholders were asked to develop and prioritizecommunity preparedness plan initiatives.

    After goals were determined and agreed upon bythe group, specific initiatives/activities for each goalwere developed.

    These action items were prioritized into short-term(6-12months) vs. long-term (years 1-2) objectives.

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    Primary Care Emergency Preparedness Projects

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    Primary Care Emergency Preparedness Projects

    MEETING STRUCTURE Laying the foundationIcebreaker, acclimation to EP Establishing importanceKey regional figure

    Reviewing community attributesMust be local person Creating the Ideal State of Emergency Preparedness Organization of and gaining consensus on community

    goalsDerived from Ideal State and best practices

    Brainstorming activitiesWays to achieve goals Prioritizing goals and activities into community work

    plan Establishing timeline and persons responsible

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    Draft a consent formthat can be used towaive confidentiality sopeople can allow their info to be used for thelist.

    6 mosMeals on Wheels,LandlordsAssociation

    3.1. Create a registry of low mobilityor individuals with special needsthat requires assistance in anemergency.

    GOAL 3 Plan to protect vulnerable populations Elderly & Homebound

    TBD2.2. Identify shortage gaps and reach

    out to adjacent communities for MOUs in high priority areas

    Start in specific area asdefined by blocks

    Chamber of commerce, localnews-paper rep.

    2.1. Conduct comprehensive inventoryof resources

    GOAL 2 Leverage community resources

    Reach out to local radiostation to see aboutPSA

    Houses of worship, CHC

    1.1 Create one (1) community serviceannouncement related to EP

    GOAL 1 Educate and empower the community

    CommentsStatus

    (Delayed, in process,complete)

    Due DateKey Partners(NAMES BEST!)Activities/Initiatives

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    CASE STUDY: READY ROCKAWAY Group of trained EP professionals comprised of

    representation from of PCC, Hospitals, and other localcommunity organizations.

    Inspired PCC EP Coordinator who participated in PCDCEP Projects to work with the community to prepare ahigh risk area of NYC for disaster.

    Received funding from NYC Council to support the EPinitiatives. The majority of those initiatives wereformulated during the community integration meeting

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    Primary Care Emergency Preparedness Projects

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    CHALLENGES AROUND COMMUNITYINTEGRATION MEETINGS

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    Primary Care Emergency Preparedness Projects

    Keeping the momentumfollow up! Establish a regular forum and communication mechanism Continually engage new community partners (especially

    residents)

    Ownership of the specific initiatives/ activities Tracking progress on process and outcomes

    Continuing to align efforts with local, state, and nationalinitiatives

    Securing ongoing support/ funding

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    COMMUNITY OUTREACHSTRATEGY for PCC

    Engage and seek support from local elected officials.Reach out to: Local Chamber of Commerce and its member. Local Citizen Corps Councils and its Partner Programs

    (CERT, MRC). Local Media for initial coverage.

    Aim to invite senior leaders from various institutions for Initial meeting.

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    Primary Care Emergency Preparedness Projects

    http://www.citizencorps.gov/index.shtmhttp://www.citizencorps.gov/programs/usaow_detailed.shtmhttp://www.citizencorps.gov/cert
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    Questions?

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    Primary Care Emergency Preparedness Projects

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    Thank you!

    Melissa Corrado, MBA(212) 437-3932

    [email protected]

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    Primary Care Emergency Preparedness Projects

    Jean Paul Roggiero, MPA(212) 437-3932

    [email protected]

    www.pcdcny.org