EMC Smarts VoIP Performance Manager

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EMC Smarts VoIP Performance Manager

EMC® Smarts®VoIP Performance Manager

Version 4.0

Records Guide - Long Record NamesP/N 300-008-629

REV A01

EMC CorporationCorporate Headquarters

Hopkinton, MA 01748-91031-508-435-1000www.EMC.com

EMC Smarts VoIP Performance Manager

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Copyright © 2009 EMC Corporation. All rights reserved.

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.

For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com

All other trademarks used herein are the property of their respective owners.

Please refer to the Third Party Copyright Read Me document on the EMC Smarts VoIP Performance Manager installation CD for details of any third party software license notices.

Date of issue: 28 July 2009

Product Version: VoIP PM 4.0 (IPTM 9.5.2)

Revised: July 14, 2009 7:20 pmtable of terms.fm EMC CONFIDENTIALD

Table of EMC terms and equivalent terms used in this guide

EMC Term PROGNOSIS Terms Used in this Guide

EMC Smarts PROGNOSIS, Integrated Research

EMC Smarts VoIP Performance Manager PROGNOSIS IP Telephony Manager

VoIP Performance Manager IP Telephony Manager

VoIP PM IPTM

EMC Smarts VoIP Performance Reporter PROGNOSIS IP Telephony Management Reporter

VoIP Performance Reporter IP Telephony Management Reporter

VoIP PR IPTMR

powelink.emc.com www.ir.com

Table of Contents

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Table of Contents Introduction .............................................................................................................................................. 15 Legend..................................................................................................................................................... 16 Arp ........................................................................................................................................................... 17 AutomatedSummaryScheduler ................................................................................................................ 18 AutomatedSummarySchedulerCycleLog ................................................................................................. 20 AutomatedSummarySchedulerDetails ..................................................................................................... 21 AutomatedSummarySchedulerExecuting ................................................................................................ 22 AutomatedSummarySchedulerLog .......................................................................................................... 23 AvayaACMVersion................................................................................................................................... 26 AvayaAlarms............................................................................................................................................ 27 AvayaAllNodes ........................................................................................................................................ 29 AvayaCabinet .......................................................................................................................................... 30 AvayaCallLeg........................................................................................................................................... 33 AvayaCallLegCombined .......................................................................................................................... 40 AvayaCallLegDetails................................................................................................................................ 41 AvayaCallLegFinishedInformation ........................................................................................................... 51 AvayaCallLegFinishedQos....................................................................................................................... 59 AvayaCallLegHops .................................................................................................................................. 65 AvayaCallLegHopsFinished..................................................................................................................... 71 AvayaCallLegQoSConfig ......................................................................................................................... 76 AvayaCallLegQoSHistorical..................................................................................................................... 78 AvayaCallLegQoSLive............................................................................................................................. 82 AvayaCallLegQosUpdate......................................................................................................................... 87 AvayaCallLegQosUpdateSummary ......................................................................................................... 89 AvayaCallLegSummary ........................................................................................................................... 91 AvayaCarrier............................................................................................................................................ 93 AvayaCdrRecord ..................................................................................................................................... 95 AvayaCLANBoardSocketUsageReportHourly ......................................................................................... 99 AvayaCLANBoardSocketUsageReportSummary .................................................................................. 101 AvayaCLANRegisteredPhoneStatus ..................................................................................................... 103 AvayaCLANStatus ................................................................................................................................. 104 AvayaDialPlanAvailability....................................................................................................................... 106 AvayaDS1ErrorReport ........................................................................................................................... 108 AvayaErrors ........................................................................................................................................... 110 AvayaESSInformation............................................................................................................................ 113 AvayaGateway....................................................................................................................................... 116 AvayaGatewayBoards ........................................................................................................................... 118 AvayaHistory.......................................................................................................................................... 124 AvayaInitCauses.................................................................................................................................... 126 AvayaIPInterfaceBoards ........................................................................................................................ 127 AvayaIPNetworkInterRegionUsage ....................................................................................................... 129 AvayaIPNetworkRegionConfiguration.................................................................................................... 133 AvayaIPNetworkRegionMonitor ............................................................................................................. 136

PROGNOSIS IP Telephony Manager

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AvayaIPNetworkRegionsFailed ............................................................................................................. 138 AvayaIPStationsRegisteredIPStations................................................................................................... 139 AvayaLocationsConfiguration ................................................................................................................ 140 AvayaLogins .......................................................................................................................................... 142 AvayaLSPStatus.................................................................................................................................... 143 AvayaMediaGateway............................................................................................................................. 145 AvayaMediaProcessorStatus................................................................................................................. 148 AvayaNetworkHop ................................................................................................................................. 153 AvayaNetworkHopLog ........................................................................................................................... 156 AvayaNetworkRegionLink...................................................................................................................... 158 AvayaNetworkRegionLinkHops ............................................................................................................. 160 AvayaNodeProperties ............................................................................................................................ 162 AvayaParamDisplay .............................................................................................................................. 163 AvayaParamList..................................................................................................................................... 164 AvayaParamStatus ................................................................................................................................ 165 AvayaPartitionRouteTable ..................................................................................................................... 166 AvayaPBXStatusKPI.............................................................................................................................. 167 AvayaPhone .......................................................................................................................................... 174 AvayaPhoneDetails ............................................................................................................................... 177 AvayaPhoneRange................................................................................................................................ 182 AvayaPortNetworkGateway ................................................................................................................... 183 AvayaProcessorOccupancyDetailed...................................................................................................... 188 AvayaProcessorOccupancySummary ................................................................................................... 191 AvayaRegisteredIPPhones .................................................................................................................... 193 AvayaRoutePatternAvailability............................................................................................................... 194 AvayaRoutePatternMemberAvailability.................................................................................................. 196 AvayaRoutePatternsMeasured .............................................................................................................. 198 AvayaRoutePatternTrafficAnalysis ........................................................................................................ 199 AvayaRoutePatternTrunkGroupUtilization ............................................................................................. 200 AvayaSATCommandStatus ................................................................................................................... 202 AvayaSATPBXStatus ............................................................................................................................ 204 AvayaSignalingGroupStatus .................................................................................................................. 207 AvayaStatus........................................................................................................................................... 210 AvayaSystemHealth .............................................................................................................................. 211 AvayaTestPort ....................................................................................................................................... 212 AvayaThreadPoolStatusRecord............................................................................................................. 213 AvayaTrunkBoardsStatus ...................................................................................................................... 216 AvayaTrunkGroupAvailability................................................................................................................. 219 AvayaTrunkGroupMembersTrunkStatus................................................................................................ 223 AvayaTrunkGroupPerformanceReport .................................................................................................. 229 AvayaTrunkGroupSignalingGroupStatus ............................................................................................... 231 AvayaTrunkGroupsMeasured ................................................................................................................ 234 AvayaTrunkGroupUsageCurrent ........................................................................................................... 235 AvayaTrunkGroupUsageReport............................................................................................................. 236 CallManager .......................................................................................................................................... 238

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CallManagerAnalogAccess.................................................................................................................... 250 CallManagerAnalogDevice .................................................................................................................... 251 CallManagerApplianceBRIStatus........................................................................................................... 252 CallManagerApplianceCall..................................................................................................................... 254 CallManagerApplianceCallDetailDiagnosticRecord ............................................................................... 260 CallManagerApplianceCallDetailRecord ................................................................................................ 263 CallManagerApplianceCallManagerPerformanceStatus ........................................................................ 272 CallManagerApplianceCallManagerSummaryStatus1 ........................................................................... 277 CallManagerApplianceCallManagerSummaryStatus2 ........................................................................... 285 CallManagerApplianceCallQualitySummary .......................................................................................... 288 CallManagerApplianceCTIStatus........................................................................................................... 291 CallManagerApplianceExtensions ......................................................................................................... 293 CallManagerApplianceFXOStatus ......................................................................................................... 296 CallManagerApplianceFXSStatus.......................................................................................................... 298 CallManagerApplianceGatekeeperStatus .............................................................................................. 300 CallManagerApplianceGateway............................................................................................................. 302 CallManagerApplianceH323Status ........................................................................................................ 308 CallManagerApplianceLocationStatus ................................................................................................... 310 CallManagerApplianceMemory.............................................................................................................. 312 CallManagerApplianceMGCPGatewayStatus........................................................................................ 314 CallManagerAppliancePartition.............................................................................................................. 316 CallManagerAppliancePhone ................................................................................................................ 317 CallManagerAppliancePhoneDevicePoolSummary ............................................................................... 322 CallManagerAppliancePhoneLocationSummary.................................................................................... 324 CallManagerAppliancePhoneRegionSummary...................................................................................... 326 CallManagerAppliancePhoneSummary ................................................................................................. 328 CallManagerAppliancePRIStatus........................................................................................................... 330 CallManagerApplianceProcess.............................................................................................................. 335 CallManagerApplianceProcessor........................................................................................................... 337 CallManagerApplianceRoutePattern...................................................................................................... 338 CallManagerApplianceSNMPCallManagerStatus .................................................................................. 342 CallManagerApplianceSNMPGatewayStatus ........................................................................................ 343 CallManagerApplianceSNMPH323DeviceStatus................................................................................... 345 CallManagerApplianceSNMPPhoneStatus ............................................................................................ 347 CallManagerApplianceT1CASStatus ..................................................................................................... 349 CallManagerApplianceTFTPStatus........................................................................................................ 353 CallManagerApplianceTrunk.................................................................................................................. 357 CallManagerApplianceVideoConferenceBridgeStatus........................................................................... 362 CallManagerBRIStatus .......................................................................................................................... 364 CallManagerCall .................................................................................................................................... 367 CallManagerCallDetailDiagnosticRecord............................................................................................... 376 CallManagerCallDetailDiagnosticRecord30 ........................................................................................... 379 CallManagerCallDetailRecord................................................................................................................ 381 CallManagerCallDetailRecord30............................................................................................................ 390 CallManagerCallLeg .............................................................................................................................. 393

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CallManagerCallQualitySummary.......................................................................................................... 396 CallManagerCallsByDevice ................................................................................................................... 399 CallManagerCallSummaryAssociate ..................................................................................................... 401 CallManagerClearCodeSummary .......................................................................................................... 403 CallManagerConferenceBridge.............................................................................................................. 404 CallManagerCtiManager ........................................................................................................................ 406 CallManagerDevice ............................................................................................................................... 408 CallManagerDevice30 ........................................................................................................................... 415 CallManagerDeviceExtension................................................................................................................ 418 CallManagerDevicesByCall ................................................................................................................... 424 CallManagerDevSum............................................................................................................................. 427 CallManagerDigitalAccess ..................................................................................................................... 429 CallManagerDigitalDevice...................................................................................................................... 430 CallManagerEndpoint ............................................................................................................................ 432 CallManagerExtended ........................................................................................................................... 436 CallManagerFXOStatus ......................................................................................................................... 443 CallManagerFXSStatus ......................................................................................................................... 445 CallManagerGateKeeper ....................................................................................................................... 447 CallManagerGateway ............................................................................................................................ 449 CallManagerGatewayUsage .................................................................................................................. 453 CallManagerH323.................................................................................................................................. 459 CallManagerHardwareConferenceBridgeDevice ................................................................................... 461 CallManagerIpIvrCall ............................................................................................................................. 463 CallManagerIpIvrDbConnection............................................................................................................. 467 CallManagerIpIvrIcmDialogue................................................................................................................ 469 CallManagerIpIvrIcmMessage ............................................................................................................... 479 CallManagerIpIvrIcmSession ................................................................................................................. 481 CallManagerIpIvrOutboundEmail ........................................................................................................... 483 CallManagerIpIvrSession....................................................................................................................... 485 CallManagerIpIvrTask............................................................................................................................ 489 CallManagerIpManagerAssistant........................................................................................................... 491 CallManagerIpPhoneEvent .................................................................................................................... 492 CallManagerIpPhoneInformation ........................................................................................................... 493 CallManagerIpPhoneQos....................................................................................................................... 496 CallManagerIpPhoneQosByCall ............................................................................................................ 499 CallManagerLine.................................................................................................................................... 501 CallManagerLocations ........................................................................................................................... 502 CallManagerMediaStreamingApp .......................................................................................................... 505 CallManagerMediaStreamingAppManager ............................................................................................ 507 CallManagerMediaTerminationPoint...................................................................................................... 510 CallManagerMessagingInterface ........................................................................................................... 512 CallManagerMgcpBriDevice .................................................................................................................. 514 CallManagerMgcpFxoDevice................................................................................................................. 517 CallManagerMgcpFxsDevice ................................................................................................................. 519 CallManagerMgcpGateway.................................................................................................................... 521

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CallManagerMgcpPriDevice .................................................................................................................. 524 CallManagerMgcpT1CasDevice ............................................................................................................ 530 CallManagerMtpDevice.......................................................................................................................... 535 CallManagerMusicOnHoldDevice .......................................................................................................... 537 CallManagerMusicOnHoldServer .......................................................................................................... 539 CallManagerNode.................................................................................................................................. 541 CallManagerNode30.............................................................................................................................. 547 CallManagerPhone ................................................................................................................................ 549 CallManagerPRIStatus .......................................................................................................................... 550 CallManagerQsigFeatures ..................................................................................................................... 556 CallManagerQueue................................................................................................................................ 557 CallManagerRouteGroup....................................................................................................................... 563 CallManagerRouteGroupMember.......................................................................................................... 564 CallManagerRouteGroupShort .............................................................................................................. 565 CallManagerRouteListMember .............................................................................................................. 566 CallManagerRouteListShort................................................................................................................... 568 CallManagerRoutePattern ..................................................................................................................... 569 CallManagerServiceParameter.............................................................................................................. 571 CallManagerServiceParameter30.......................................................................................................... 572 CallManagerSoftwareConferenceBridgeDevice..................................................................................... 573 CallManagerSystemPerformance .......................................................................................................... 575 CallManagerT1CASStatus..................................................................................................................... 581 CallManagerTftp .................................................................................................................................... 586 CallManagerTftpTest ............................................................................................................................. 593 CallManagerTrace ................................................................................................................................. 594 CallManagerTranscodeDevice............................................................................................................... 597 CallManagerVideoConferenceBridgeDevice.......................................................................................... 599 CallManagerVoiceGatewayDevice ........................................................................................................ 602 CallManagerVoiceGatewayUtilisation.................................................................................................... 604 CallManagerWebAttendant.................................................................................................................... 606 CiscoACBDevice ................................................................................................................................... 610 CiscoBDIService.................................................................................................................................... 613 CiscoEMApplication............................................................................................................................... 614 CiscoHuntLists....................................................................................................................................... 615 CiscoSIP ................................................................................................................................................ 618 CiscoSmsServiceLevelAgreement......................................................................................................... 620 CiscoSmsServiceLevelAgreementDns .................................................................................................. 622 CiscoSmsServiceLevelAgreementHttp .................................................................................................. 625 CiscoSmsServiceLevelAgreementIcmp................................................................................................. 629 CiscoSmsServiceLevelAgreementUdp .................................................................................................. 632 CiscoSmsServiceLevelAgreementVoIP................................................................................................. 635 CiscoSmsServiceLevelContract............................................................................................................. 639 CiscoSmsServiceLevelContractStatus .................................................................................................. 640 CiscoUnity.............................................................................................................................................. 642 CiscoUnityCmTspInformation ................................................................................................................ 644

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CiscoUnityMailboxStore......................................................................................................................... 646 CiscoUnityNodeManager ....................................................................................................................... 647 CiscoUnityServer ................................................................................................................................... 650 CiscoUnitySubscriberInformation........................................................................................................... 651 CiscoUnitySystemAudit.......................................................................................................................... 656 CmaConfigLogRecord ........................................................................................................................... 658 CmaConfigSubmitOutputRecord ........................................................................................................... 659 CompaqIMDriveArrayAccelerator .......................................................................................................... 660 CompaqIMDriveArrayController............................................................................................................. 663 CompaqIMDriveArrayPerformance........................................................................................................ 667 CompaqIMDriveBox............................................................................................................................... 669 CompaqIMEventLog .............................................................................................................................. 672 CompaqIMFaultTolerantFan .................................................................................................................. 674 CompaqIMLogicalDrivePerformance ..................................................................................................... 676 CompaqIMLogicalDrives........................................................................................................................ 678 CompaqIMPhysicalDrive........................................................................................................................ 682 CompaqIMPhysicalDriveErrors.............................................................................................................. 691 CompaqIMPhysicalDriveThresholds...................................................................................................... 694 CompaqIMPowerSupply ........................................................................................................................ 700 CompaqIMSCSIController ..................................................................................................................... 702 CompaqIMSCSIPhysicalDisks............................................................................................................... 705 CompaqIMSCSITapeDrive .................................................................................................................... 711 CompaqIMSCSITarget........................................................................................................................... 715 CompaqIMTemperature......................................................................................................................... 718 CompaqIMUPS...................................................................................................................................... 720 InternalRealTimeCallLeg ....................................................................................................................... 721 InternalRegisteredSccpDevices............................................................................................................. 724 IpTelephonyGenericRecord ................................................................................................................... 726 IpTelephonyGenericReportingDeviceAvaibilityRecord .......................................................................... 731 IpTelephonyGenericReportingDeviceRecord......................................................................................... 732 IpTelephonyReportingCall ..................................................................................................................... 734 IpTelephonyReportingServer ................................................................................................................. 737 IpTelephonyReportingServerCpu .......................................................................................................... 739 IpTelephonyReportingVoiceStream ....................................................................................................... 740 McsBackupLog ...................................................................................................................................... 745 MpApplicationClientInteractionSummary ............................................................................................... 746 MpApplicationResourceSummary.......................................................................................................... 748 MpApplicationTrafficSummary ............................................................................................................... 751 MpApplicationTransaction...................................................................................................................... 752 MpArmDetail .......................................................................................................................................... 754 MpArmNodeSummary ........................................................................................................................... 756 MpArmTranSummary............................................................................................................................. 760 MpArmUserSummary ............................................................................................................................ 765 MpAvailability......................................................................................................................................... 770 MpAvailabilityOutage ............................................................................................................................. 777

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MpEvent................................................................................................................................................. 779 MpLogicalDisk ....................................................................................................................................... 781 MpMonitoredRealTimeApplicationTransaction ...................................................................................... 783 MpNsLookup.......................................................................................................................................... 784 MpPhysicalDisk ..................................................................................................................................... 785 MpPhysicalDiskPartition ........................................................................................................................ 786 MpRealTimeApplicationTransaction ...................................................................................................... 787 MpSubnetConversationIp ...................................................................................................................... 790 MpSubnetConversationMac................................................................................................................... 792 MpSubnetTrafficPerc ............................................................................................................................. 799 MpSubnetTrafficProtocol ....................................................................................................................... 808 MpSubnetTrafficProtocolPort................................................................................................................. 813 MpSystem.............................................................................................................................................. 815 MpUrl ..................................................................................................................................................... 818 MpUrlDetail ............................................................................................................................................ 821 MpWASEnterpriseApplication................................................................................................................ 823 MpWASEnterpriseJavaBeanForWebLogic ............................................................................................ 825 MpWASEnterpriseJavaBeanForWebSphere ......................................................................................... 830 MpWASInstance .................................................................................................................................... 836 MpWASJ2EEConnector......................................................................................................................... 839 MpWASJavaMessagingServerForWeblogic .......................................................................................... 843 MpWASJavaMessagingServiceDestinationForWeblogic ....................................................................... 845 MpWASJavaMessagingServiceServerForWeblogic .............................................................................. 848 MpWASJDBCPool ................................................................................................................................. 851 MpWASJDBCStatementProfileForWebLogic......................................................................................... 855 MpWASPhysicalNode............................................................................................................................ 858 MpWASServlet ...................................................................................................................................... 860 MpWASThreadPoolsForWebsphere...................................................................................................... 864 MpWASWebApplication......................................................................................................................... 866 MpWASWSTransactionForWebLogic.................................................................................................... 870 MpWASWSTransactionForWebsphere ................................................................................................. 872 NonStopPrognosisErrorLog ................................................................................................................... 876 NortelCabinets ....................................................................................................................................... 878 NortelCallQoSThresholds ...................................................................................................................... 881 NortelCallTrafficStatistics....................................................................................................................... 883 NortelCards............................................................................................................................................ 887 NortelCSVersion .................................................................................................................................... 889 NortelDChannelStatus ........................................................................................................................... 890 NortelDialToneDelay.............................................................................................................................. 892 NortelEntityCPUStatus .......................................................................................................................... 893 NortelEntityDiskStorage......................................................................................................................... 894 NortelEntityIpAddressTable ................................................................................................................... 895 NortelEntityIpAddressTranslationTable.................................................................................................. 896 NortelEntityIpStatus ............................................................................................................................... 897 NortelEntityLogicalStorage .................................................................................................................... 900

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NortelEntityNetworkInterfaces ............................................................................................................... 902 NortelEntityNetworkInterfaceStatus ....................................................................................................... 905 NortelEntityProcessStatus ..................................................................................................................... 907 NortelEntityRouteTable.......................................................................................................................... 909 NortelEntitySnmpStatus......................................................................................................................... 911 NortelEntityStorageStatus...................................................................................................................... 915 NortelEntitySummary............................................................................................................................. 916 NortelEntityTcpConnectionTable ........................................................................................................... 917 NortelEntityTcpStatus ............................................................................................................................ 918 NortelEntityUdpListenerTable ................................................................................................................ 920 NortelEntityUdpStatus ........................................................................................................................... 921 NortelGatewayCalls ............................................................................................................................... 922 NortelGatewayEndpoints ....................................................................................................................... 924 NortelLogins........................................................................................................................................... 927 NortelPBXCommandStatus ................................................................................................................... 928 NortelPBXStatus.................................................................................................................................... 931 NortelPBXStatusKPI .............................................................................................................................. 934 NortelPhone........................................................................................................................................... 939 NortelPhoneRange ................................................................................................................................ 942 NortelPhysicalInventory ......................................................................................................................... 943 NortelRoutes.......................................................................................................................................... 945 NortelRouteTrunkStatus ........................................................................................................................ 947 NortelSignalingServerCards .................................................................................................................. 953 NortelSnmpNodes ................................................................................................................................. 956 NortelStatus ........................................................................................................................................... 957 NortelThreadPoolStatusRecord ............................................................................................................. 958 NortelVoiceStreamException ................................................................................................................. 960 NortelVoiceStreamExceptionQoS.......................................................................................................... 963 NortelZoneInterzone .............................................................................................................................. 965 NortelZoneQoS...................................................................................................................................... 967 NortelZoneQoSThresholds .................................................................................................................... 970 NortelZones ........................................................................................................................................... 972 NtAcsRsvpService ................................................................................................................................. 976 NtAt........................................................................................................................................................ 978 NtBrowser .............................................................................................................................................. 979 NtCache................................................................................................................................................. 982 NtCpu..................................................................................................................................................... 986 NtDhcpServer ........................................................................................................................................ 989 NtDiskLogical......................................................................................................................................... 991 NtDiskPhysical....................................................................................................................................... 995 NtDistributedTransactionCoordinator..................................................................................................... 998 NtDns................................................................................................................................................... 1000 NtdsActiveDirectoryRecordWithDRAObjectOnly ................................................................................. 1007 NtdsActiveDirectoryRecordWithoutDRAObject.................................................................................... 1013 NtExchangeActiveSyncNotifyOmaPush............................................................................................... 1022

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NtExchangeAddressList....................................................................................................................... 1024 NtExchangeBrowseAttachmentExtension............................................................................................ 1026 NtExchangeBrowseDestinationMailServer .......................................................................................... 1028 NtExchangeBrowseMailboxAttachment ............................................................................................... 1030 NtExchangeBrowseSourceMailServer ................................................................................................. 1032 NtExchangeDs..................................................................................................................................... 1034 NtExchangeDsAccessCaches ............................................................................................................. 1037 NtExchangeDsAccessContexts ........................................................................................................... 1048 NtExchangeDsAccessDomainControllers............................................................................................ 1050 NtExchangeDsAccessGlobalCounters ................................................................................................ 1053 NtExchangeDsAccessProcesses......................................................................................................... 1054 NtExchangeImap4 ............................................................................................................................... 1059 NtExchangeImap4Continue ................................................................................................................. 1065 NtExchangeImc ................................................................................................................................... 1073 NtExchangeIncomingMail .................................................................................................................... 1078 NtExchangeIp ...................................................................................................................................... 1080 NtExchangeIs ...................................................................................................................................... 1082 NtExchangeIs2 .................................................................................................................................... 1093 NtExchangeIsPrivate ........................................................................................................................... 1099 NtExchangeIsPublic............................................................................................................................. 1103 NtExchangeIsTransportDriver.............................................................................................................. 1109 NtExchangeMailbox............................................................................................................................. 1117 NtExchangeMsMailIc ........................................................................................................................... 1119 NtExchangeMta ................................................................................................................................... 1120 NtExchangeMtaConnection ................................................................................................................. 1125 NtExchangeMtaMsMail ........................................................................................................................ 1129 NtExchangeOledbEvents..................................................................................................................... 1131 NtExchangeOledbResource ................................................................................................................ 1132 NtExchangeOMA ................................................................................................................................. 1134 NtExchangeOnlineAttachmentExtension ............................................................................................. 1137 NtExchangeOnlineDestinationMailServer ............................................................................................ 1139 NtExchangeOnlineSourceMailServer .................................................................................................. 1141 NtExchangeOutgoingMail .................................................................................................................... 1143 NtExchangePop3................................................................................................................................. 1145 NtExchangePublicFolder ..................................................................................................................... 1152 NtExchangeSaNspiProxy..................................................................................................................... 1154 NtExchangeScript ................................................................................................................................ 1157 NtExchangeServer............................................................................................................................... 1159 NtExchangeSrs.................................................................................................................................... 1162 NtExchangeTransportStoreDriver........................................................................................................ 1164 NtExchangeWebMail ........................................................................................................................... 1168 NtFileOperation.................................................................................................................................... 1177 NtFileReplicaConnection ..................................................................................................................... 1179 NtFileReplicaSet .................................................................................................................................. 1184 NtFileReplicaSetChangeOrderObjectOnly........................................................................................... 1193

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NtFileSpaceDirectory........................................................................................................................... 1200 NtFileSpaceDisk .................................................................................................................................. 1203 NtFileSpaceFile ................................................................................................................................... 1205 NtHandle.............................................................................................................................................. 1208 NtHttpIndexingService ......................................................................................................................... 1213 NtIasAccountingClients........................................................................................................................ 1214 NtIasAccountingServer ........................................................................................................................ 1217 NtIasAuthenticationClients................................................................................................................... 1220 NtIasAuthenticationServer ................................................................................................................... 1223 NtIcmp ................................................................................................................................................. 1227 NtIis ..................................................................................................................................................... 1231 NtIisActiveServerPage......................................................................................................................... 1236 NtIisFtpService .................................................................................................................................... 1240 NtIisWebServer.................................................................................................................................... 1243 NtIisWebServiceCache........................................................................................................................ 1254 NtIp ...................................................................................................................................................... 1258 NtJobObject ......................................................................................................................................... 1261 NtJobObjectDetails .............................................................................................................................. 1263 NtMemory ............................................................................................................................................ 1267 NtMSMQQueue ................................................................................................................................... 1271 NtMSMQService .................................................................................................................................. 1273 NtNetBiosOverTcpIp............................................................................................................................ 1275 NtNetUse ............................................................................................................................................. 1276 NtNetworkInterface .............................................................................................................................. 1277 NtNntpCommands ............................................................................................................................... 1280 NtNntpServer ....................................................................................................................................... 1286 NtPagingFile ........................................................................................................................................ 1294 NtPrintQueue ....................................................................................................................................... 1295 NtProcess ............................................................................................................................................ 1297 NtRas................................................................................................................................................... 1304 NtRasPort ............................................................................................................................................ 1306 NtRedirector......................................................................................................................................... 1308 NtRoutePrint ........................................................................................................................................ 1314 NtServer............................................................................................................................................... 1315 NtServerWorkQueues.......................................................................................................................... 1319 NtService ............................................................................................................................................. 1322 NtServiceDependency ......................................................................................................................... 1325 NtSmtpNtfsStoreDriver ........................................................................................................................ 1326 NtSmtpServer ...................................................................................................................................... 1327 NtSmtpServerCategorizer.................................................................................................................... 1334 NtSql70................................................................................................................................................ 1340 NtSql70BackupDevice ......................................................................................................................... 1341 NtSql70BufferManager ........................................................................................................................ 1342 NtSql70Database................................................................................................................................. 1346 NtSql70Latch ....................................................................................................................................... 1349

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NtSql70Lock ........................................................................................................................................ 1350 NtSql70Log .......................................................................................................................................... 1351 NtSql70MemoryManager ..................................................................................................................... 1352 NtSql70QueryAccessMethod............................................................................................................... 1354 NtSql70ReplicationAgent ..................................................................................................................... 1357 NtSql70ReplicationDistributor .............................................................................................................. 1358 NtSql70ReplicationLogReader............................................................................................................. 1359 NtSql70ReplicationMerge .................................................................................................................... 1360 NtSql70ReplicationSnapshot ............................................................................................................... 1361 NtSql70UserSettable ........................................................................................................................... 1362 NtSqlCache.......................................................................................................................................... 1363 NtSqlCacheManager ........................................................................................................................... 1364 NtSqlConfiguration............................................................................................................................... 1365 NtSqlCurrentActivity............................................................................................................................. 1366 NtSqlDatabase..................................................................................................................................... 1367 NtSqlErrorLog ...................................................................................................................................... 1368 NtSqlIo ................................................................................................................................................. 1369 NtSqlLock ............................................................................................................................................ 1370 NtSqlNetwork....................................................................................................................................... 1371 NtSqlPermission .................................................................................................................................. 1372 NtSqlQueryCpu.................................................................................................................................... 1374 NtSqlReadAhead ................................................................................................................................. 1377 NtSqlTransactionLog ........................................................................................................................... 1378 NtSqlUptime......................................................................................................................................... 1379 NtSqlUser ............................................................................................................................................ 1380 NtSqlUserTable ................................................................................................................................... 1381 NtSystem ............................................................................................................................................. 1382 NtTapi .................................................................................................................................................. 1386 NtTcpIp ................................................................................................................................................ 1387 NtTcpIpPort.......................................................................................................................................... 1389 NtTerminalService ............................................................................................................................... 1391 NtTerminalServiceSession................................................................................................................... 1392 NtUdp................................................................................................................................................... 1404 NtVoipDetails ....................................................................................................................................... 1405 NtVoipSummary................................................................................................................................... 1409 PatchInstallationStatusRecord............................................................................................................. 1417 PrognosisAutomationProblem ............................................................................................................. 1418 PrognosisAutomationProblemSummaryClosed ................................................................................... 1421 PrognosisAutomationProblemSummaryOpen ..................................................................................... 1424 PrognosisCommandLog ...................................................................................................................... 1427 PrognosisCommandOutput.................................................................................................................. 1429 PrognosisConnection........................................................................................................................... 1430 PrognosisDispatchManagerEventLog.................................................................................................. 1435 PrognosisDispatchManagerMessageQueue........................................................................................ 1437 PrognosisErrorLog............................................................................................................................... 1439

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PrognosisLicense ................................................................................................................................ 1440 PrognosisLicensedProducts ................................................................................................................ 1443 PrognosisLocalConnection .................................................................................................................. 1444 PrognosisModuleVersion..................................................................................................................... 1448 PrognosisNode .................................................................................................................................... 1449 PrognosisNodeGroup .......................................................................................................................... 1452 PrognosisNodeGroupDetail ................................................................................................................. 1453 PrognosisNodeGroupMember ............................................................................................................. 1455 PrognosisNodeGroupSummary ........................................................................................................... 1456 PrognosisRemoteNodes...................................................................................................................... 1457 PrognosisRoute ................................................................................................................................... 1460 PrognosisStatus................................................................................................................................... 1462 PrognosisUserParameter..................................................................................................................... 1464 PrognosisViewUsage........................................................................................................................... 1467 PrognosisWebReport........................................................................................................................... 1471 PrognosisWebReportDetails................................................................................................................ 1474 PrognosisWebReportProfile................................................................................................................. 1477 PrognosisWellKnownServices ............................................................................................................. 1479 Q931MessageDetail ............................................................................................................................ 1482 Q931MessageSummary ...................................................................................................................... 1484 SimPhoneCall ...................................................................................................................................... 1486 SimPhoneEvent ................................................................................................................................... 1488 SnmpAgents ........................................................................................................................................ 1489 SnmpMibCiscoDeviceCpu ................................................................................................................... 1491 SnmpMibGenericFrameRelay.............................................................................................................. 1493 SnmpMibGenericInterface ................................................................................................................... 1495 SnmpMibGenericSystem ..................................................................................................................... 1499 Win9xProcess...................................................................................................................................... 1501 WinConsoleUsage ............................................................................................................................... 1502 WinProcessDLL ................................................................................................................................... 1506 WinSoftwareInventoryExecutable ........................................................................................................ 1507 WinSoftwareInventoryExecuting .......................................................................................................... 1509 WinSoftwareInventoryProductVersion ................................................................................................. 1511

Introduction

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Introduction

This guide provides details of the data available from each record that is included with the PROGNOSIS IP Telephony Manager product. To understand the meaning of the specified parameters for each record, please refer to the Legend page.

Full details about PROGNOSIS IP Telephony Manager records and how to they are used can be found in the System Guide.

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Legend • Type

The type field indicates the format of the data collected. This can be either:

'String' - which is a group or sequence of characters. This is followed by the maximum number of characters in the sequence, e.g. String 84

or,

'Binary' - which is a numeric representation. All numeric data in PROGNOSIS is stored in 8, 16, 32 or 64 bit signed integers, hence the forms BINARY_8, BINARY_16, BINARY_32 and BINARY_64. These can also be followed by the location of an implied decimal point, e.g. BINARY_16,2 which implies a 16 bit integer with two implied decimal places; in this case a raw value of 32767 would be interpreted and displayed as 327.67. In general you do not need to worry about the size or decimal places of a quantity, but you may need to know a field’s type, since you cannot compare strings to numeric values in, say, a Where clause.

• Summary The 'Summary' field refers to the operation performed when a field is summarized to a database. Possible values include the following:

ACCUMULATE The field is an accumulation of the intervals summarized.

AVERAGE The field is an average of the intervals summarized.

AVERAGE_OVER_INT The field will be averaged over the interval. This allows for transient data. For example: if CPU utilization by a process is being captured over a 1-minute interval and a particular process executes for 10 seconds using 100% of a processor, how much was its CPU utilization over the minute? The average over interval is: (100% * 10/60 = 16.7%).

MAX Saves the highest value over the summarized interval.

MIN Saves the lowest value over the summarized interval.

REPLACE Only the last occurrence is saved.

ONLINE_ONLY The field cannot be collected to a database.

• Key Field The Key fields are used to uniquely identify each row in a table. A unique key or primary key comprises a single column or set of columns. No two distinct rows in a table can have the same value (or combination of values) in those columns.

• Associate Field Associate-static fields provide pre-selection criteria to the collector at creation time. The purpose of associates is usually to allow improved collection performance by pre-specifying the data to be collected rather than having the collector gather all possible data and then filtering it after the collection.

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Arp Short Name: ARP This record contains output from the NT arp -a command

Fields

(No Long Name) Short Name: IPADDR Title: IP Addr Type: string 14 Summary: REPLACE Key Field: Yes The Internet Address

(No Long Name) Short Name: MACADDR Title: MAC Addr Type: string 18 Summary: REPLACE Key Field: No The physical address

(No Long Name) Short Name: TYPE Title: Type Type: string 10 Summary: REPLACE Key Field: No The type

PROGNOSIS IP Telephony Manager

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AutomatedSummaryScheduler Short Name: AUTOSUMM Used to display details for database rollup scheduler.

Fields

Lag Short Name: LAG Title: Lag Type: string 12 Summary: REPLACE Key Field: No Lag time for stop time of job.

LineNumber Short Name: LINENUMB Title: LineNo Type: binary_16 Summary: REPLACE Key Field: Yes Line number of text

Retries Short Name: RETRIES Title: Retries Type: binary_16 Summary: REPLACE Key Field: No Maximum number of retries per source node for job.

RetryInterval Short Name: RTRYINTV Title: RtryIntv Type: string 12 Summary: REPLACE Key Field: No Minimum interval between retries.

Schedule Short Name: SCHEDL Title: Schd Type: string 24 Summary: REPLACE Key Field: Yes One of the key fields for the record.

Size Short Name: SIZE Title: Size Type: string 12 Summary: REPLACE Key Field: No Desired size of the database summary.

SourceDatabase Short Name: SRCEDB Title: SrceDB Type: string 64 Summary: REPLACE Key Field: Yes One of the key fields for the record.

SourceNode Short Name: SRCENODE Title: SrceNode Type: string 128 Summary: REPLACE Key Field: Yes One of the key fields for the record.

SummaryInterval Short Name: SUMMINTV Title: SummIntv Type: string 16 Summary: REPLACE Key Field: No The summary interval for the database summary.

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TargetFormat Short Name: TARGFORM Title: TargForm Type: string 10 Summary: REPLACE Key Field: No Desired format for target database.

TargetLocation Short Name: TARLOC Title: Targ Loc Type: string 64 Summary: REPLACE Key Field: Yes One of the key fields for the record.

TargetName Short Name: TARGNAME Title: TargName Type: string 64 Summary: REPLACE Key Field: Yes One of the key fields for the record.

TargetNode Short Name: TARGNODE Title: TargNode Type: string 128 Summary: REPLACE Key Field: Yes One of the key fields for the record.

TargetSummaryTemplate Short Name: TARGDB Title: TargSumm Type: string 64 Summary: REPLACE Key Field: Yes One of the key fields for the record.

TimeOfDay Short Name: TIME Title: Time Type: string 24 Summary: REPLACE Key Field: Yes One of the key fields for the record.

TimeStamp Short Name: TIMESTMP Title: TimeStmp Type: binary_64 Summary: REPLACE Key Field: No A 64 bit microsecond Time Stamp since 4713BC 12:00. This is the standard internal timestamp format for Prognosis It also includes a 32 bit second resolution GMT offset. Used to specify the cycle in which the job was last run.

Wrap Short Name: WRAP Title: Wrap Type: string 4 Summary: REPLACE Key Field: No Specifies whether the database summary will have a wrap.

WrapInterval Short Name: WRAPINTV Title: WrapIntv Type: string 12 Summary: REPLACE Key Field: No The wrap interval.

PROGNOSIS IP Telephony Manager

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AutomatedSummarySchedulerCycleLog Short Name: ATSUMSCD Used to display details for database rollup scheduler.

Fields

Details Short Name: DETAIL Title: Dtls Type: string 254 Summary: REPLACE Key Field: No One of the fields for the record.

LineNumber Short Name: LINENUMB Title: LineNo Type: binary_16 Summary: REPLACE Key Field: Yes Line number of text

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AutomatedSummarySchedulerDetails Short Name: ATSUMDET Used to display details for database rollup scheduler.

Fields

Details Short Name: DETAIL Title: Dtls Type: string 254 Summary: REPLACE Key Field: No One of the fields for the record.

LineNumber Short Name: LINENUMB Title: LineNo Type: binary_16 Summary: R