Embracing Competition Stakeholder Engagement …...on stakeholder demand Source Dec 2017 CiC CoP...

Embracing Competition

Stakeholder Engagement Workshop no. 25

25 January 2018

2016. UK Power Networks. All rights reserved

Welcome and opening remarks

Mark Adolphus, Director of Connections

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Agenda

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09:30 – 10:00 Coffee and registration

10:00 – 10:05 Welcome and opening remarks

10:05 – 10:10 Housekeeping and agenda

10:10 – 10:15 Recap from last workshop

10:15 – 10:20 CiC Code of Practice Review 2017

10:20 – 11:20 Planning for 2018/19

11.20 – 11:30 Coffee and comfort break

11:30 – 11.50 Breakout and feedback

11.50 – 12.20 DSO - Electric Vehicles and the Grid

12:20 – 12:55 CiC & Safety Update

12:55 – 13:00 Closing Remarks

13.00 – 13:30 Lunch and networking

CoP Annual Review and forward planning


Recap: 15 Sept 2017 workshop

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You said We did

You would like us to run

another Legal workshop

We have included this in our

proposals for the 2018/19

workshop programme

What would you have liked

more time for?

Self design approval, self POC,

Self Inspection, discussion on

how this could be opened up,

especially volume of jobs

See CIC update on today’s

agenda

A range of comments via the

2017 CiC CoP telephone

interview review

Included in today’s discussion in

preparation for our 2018/19

Service Development Plan (ICE)


Ofgem Market Review Announcement • On 10 November, Ofgem announced that they will not be undertaking a further

review of the market at this time. These are some key extracts from their statement:• “Since 2015, we have received positive feedback from competitors about the improvements

made by the DNOs. In particular, we have received encouraging feedback about the positive

impact of the Code of Practice on the DNOs - both culturally and practically.”

• “We have also been pleased to see the progress made by the DNOs to address some of the

issues that did not relate to their role in the connection process. For example, in May 2017 we

approved a Distribution Connection and Use of System Agreement (DCUSA) modification

proposed by UKPN to simplify billing arrangements for large customers with unmetered assets

on both IDNO and DNO networks.”

• “Due to the relatively short period of time since we introduced these arrangements and the

positive feedback that we have received since then, we will not be undertaking a further

review of the market right now.”

• “If you would like to propose any changes to how DNOs provide services to its competitors, then

we would encourage you to raise a modification to the Code of Practice. If you have ideas

about how the DNOs could improve the provision of non-contestable services, then we would

also encourage you to help develop the DNOs’ Incentive on Connections Engagement

(ICE) plans.”

• We would welcome your thoughts on this.

6


CiC Code of Practice Review• In December 2016 we published a review, based on an

e-survey and workshop feedback, assessing our

performance in delivering against the CiC Code of

Practice in its first year of operation

• We undertook to repeat the exercise in 12 months

• This year we gathered feedback primarily by a

programme of structured telephone conversations with

CiC stakeholders

• Our report was published here on the CiC Code of

Practice page of our website and notified to all our

stakeholders on 20 December

• This exercise has generated a great deal of useful

suggestions to feed into the development of our work

plans for 2018/19

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http://www.ukpowernetworks.co.uk/internet/en/our-services/documents/UKPN CiC CoP Review Dec 2017 v1.0.pdf

2016. UK Power Networks. All rights reserved 8

• We held a Major Connections Design Workshop on 04 Oct to discuss the process and work through common issues.

• On track - target met for 9m to December

Reduce the level of rejection of designs at 33kV

• We have still only had one scheme completed under this arrangement

Enable ICPs to carry out self-certification of their work

• Internal acceptance testing was completed during late 2017 and the earthing tool is now with the UK Power Networks IT team for deployment in RDS.

• Training plan in development

Investigate the provision of data to assist ICPs to carry out earthing studies and look at the feasibility of providing access to the UK Power Networks earthing tool

ICE 2017/18 remaining initiatives

Planning for 2018/19


Planning for 2018/19 – overview • Feedback for our recent CoP review drew out a number of potential

areas for service development

• We will look at each in turn and explain what the issue was and what

action we propose taking

• You each have a template listing the topics, with space for you to

assign priorities and explain your reasons as we discuss each

initiative

• Later, we will ask you to mark up the 9 initiatives into 3 high, 3

medium and 3 low priority according to how important each one is to

your company

• We’ll then use electronic vote loggers to gain an overall rank for

each of these potential plan items

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Proposed Initiative Proposed Measure

In addition to existing CiC workshops, continue to

provide interim workshops focussed on specific topics

according to stakeholder demand

Programme published

Source Dec 2017 CiC CoP Review - Telephone Interview

Various suggestions from respondents re subjects for workshops

Additional

comments

The following topics have been suggested:

• Self-assessment of the PoC

• Self inspection

• Legals

• Metered disconnections

• Technical Standards & Sourcing

Which of these would you be interested in?



Optimise CiC section of website Users consulted and satisfactory

outcome from User Acceptance

Testing


UKPN navigation is not intuitive: “Its location is not particularly obvious.

If I was a customer, I don't think I'd have found it [UKPN NERS Listing]”

Additional

comments

We’re implementing a new website layout in March but there will be

scope for refinement and we’d like to involve you in this. Would anyone

be interested in working with us?



Extend scope of 'small service self service' to include

working on the interconnected network

New scope available and

updated documentation

published


“It’s restricted which is why we're not using it as we do a huge amount

of work in the LPN area which is interconnected. Large amount of

properties don’t just go into the standard external box, they go into the

property and that's excluded from this scope”.

Additional

comments

Would this be of benefit to you?



Provide workshops on specific areas of EHV design to

help improve quality of design submissions

Workshops programmed based

on stakeholder demand


Various responses suggesting greater UKPN support to interpret

design standards and gain experience in each stage of EHV design

Additional

comments

We are considering running sessions for:

- Electrical design

- Civil design

- Commissioning

Would these be helpful, and are there any other aspects of EHV design

we could also include?



Review and re-issue template letter to assist ICPs in

explaining CiC to landowners

Letter template CON 08 112b

updated and published on G81


“There is difficulty when there's 3rd party involvement in terms of their

understanding that we could be assisting or help procure the legals on

your behalf…. Because we're not UKPN, we don't always feel that we

have as much say or clout with the 3rd party to get things moving

through…. People don't see what our role in it is because it's not them

that's placing utility orders, they're just land owners who don't have the

knowledge of what the market's about”.

Additional

comments

We already provide a letter for ICPs to use in these circumstances. We

will review it and take your advice before re-issuing it.



Review, with the aim of simplifying, the letter of

authority process, where a consultant or other

customer representative is instructed to act on the

customer’s behalf

Review the existing process,

discuss improvements with

stakeholders and publish revised

process by target date


“I've recently experienced a little difficulty on a convertible quote. The

first factor is when we've paid for one of option B or C, it's been a bit

complicated as the customer has to write a letter to confirm that we're a

named person on that quote. I don't know if by just paying would

automatically put the quote in our name or allow us access but that's

not been the case.?”

Additional

comments

Although raised in relation to CiC, this also applies more widely. We’re

liaising with our Legal colleague to explore how we can make this work

better.



Provide automated updates to customers on changes

to design standards on the G81 site

Automated updates received by

customers


“If you were to make any changes to a standard in the library, it may be

worth firing an automated e-mail round to people saying a new version

has been uploaded to flag up it's happened as WPD do this and it’s

very useful.”

Additional

comments

Although raised in relation to CiC, this also applies more widely.

We are still finalising our IT plans, however, currently G81 registration

is due to be delivered in 2018/19. This will enable automated updates

for targeted customer groups.



Run workshops for customers and stakeholders looking

to install EV charging points

Workshops held and minimum

87.5% stakeholder satisfaction

achieved

Source UKPN proposal reflecting levels of customer interest

Additional

comments

Would this be of interest to you?



Provide simple guide for the re-introduction of upfront

assessment and design fees (if appropriate)

Guide published by target date

Source UKPN response to various customer enquiries

Additional

comments

We will keep you informed about this


Voting

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• You’ve seen the topics we’re planning to include

• Which of these are the most important to you?

• Please finalise your ranking of the 9 initiatives into 3 high, 3

medium and 3 low priority

• Then use your voting handset to show us what your priorities are

• We will aggregate the results to show you how you’ve collectively

ranked our proposals

DSO - Electric Vehicles and the GridIan Cameron– Head of Innovation


118/01/2018 1

DSO- Electric Vehicles and the Grid

Ian Cameron

Head of Innovation

25 January 2018


Purpose

1. DSO introduction

2. EV Market intelligence

3. Our EV strategy

4. Gain your feedback

The energy system is changing

4

We expect the growth in intermittent generation to continue

1% 12%

20%

3%

4%

6%

6%

16%

24%

10%

10%

4%

29%

14%

36% 31%24%

14% 14%21%

0%

20%

40%

60%

80%

100%

2011 2016 2025Solar Storage Wind Nuclear

GB installed generation capacity by type

Source: 2017 National Grid Future Energy Scenarios

Electricity Distribution will require investment to

connect and manage this DG

86%

14%

2011 - % of generation connected

Transmission Distribution

60%

40%

2025 - % of generation connected

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• Distributed Generation and Energy Storage

• Local Energy• Smart Meters and the connected home

• Micro generation / storage

• Electrification of heat and transport

Transition to a low

carbon economy

• Mandated carbon

budgets

• Air quality regulations

• Vehicle emission

standards

Technology

revolution

• Rapid cost reduction in

renewable tech

• Digitisation

• Connected homes/

microgrids

• Block chain technology

• Population growth/urbanisation

• ‘Local is best’

• Affordability

• Increasing expectations -

choice, transparency, value

Societal changes Changing regulatory

environment

• Outputs focused

• Promoting innovation and

competition

• Facilitate low carbon

transition

What is driving the change?

6

The Transmission System Operator (TSOs) will increasingly rely on distribution

connected resources to manage the system

The impact of these changes is being felt now

UK energy from coal hits zero for first time in over 100 years Output from UK wind

farms has topped 10 gigawatts for the first time, setting a new national record. Jan 2018

Growth in

Electric Vehicles

• Over 300 electric buses

in London by 2020

• 132k Plug-in vehicles

sold in the UK

• 25% ahead of 2015

forecast

Storage

Market Boom

• Over 1GW of accepted

storage offers

• 1000 formal enquiries

(18GW) since July 2015

Growth in DG

• 8.9GW of DG

connected, doubled in

the last 5 years

• First Solar / Storage

schemes with no subsidy

support

Pace and scale of change is increasing

We are adapting to meet the changing market needs

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8

The distributed energy world in 2030

9

Keeping

the lights

on

Providing

great

customer

service

Lowering

our costs

Support

whole

system

optimisation

Enabling

markets

Enhanced roles New roles

Secure and reliable

supplies taking into

account two way

flows and greater

intermittency

Facilitating cheaper

and quicker

connections using

proven innovation

Optimising

network

investment

decisions using

alternative

flexible solutions

Collaborating with

the GB SO to

deliver ‘whole

system’ outcomes

that are best for

customers

Enabling market

solutions for DER

to provide

flexibility to local

and wider system

DNO Transition to Distribution System Operation (DSO)

10

Our DSO Strategy Key areas for 2017 - 19

Getting electric vehicles moving- Video


134,000

Plug-in

Cars, 31%

in our patch

Over 14,212

Public Charge Points

5,100

Plug-in Vans

UK

Data Source: Next Green Car – Dec 2017

44,000

EV’s

registered

over 12m,

14,000 in

our patch

UK EV

registrations

up 27% yoy

UK EV Market

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

2018 2023 2030

EV Uptake for UK Power Networks

by Element Energy Load Growth Model*

LPN

EPN

SPN

25% up on

ED1

forecast


Mass barriers to EV adoption

Source: Pod Point Sept 2017

UKPN

Charging

Segments

Commercial Fleets

‘at work’

Public‘en route’

Residential‘at home’

Charging

segments

EV Charging Segments


EV Strategy

UKPN Objectives

Appropriate investments, policies and standards

Deliver good customer experience

Activity areas

1. Improve planning &

scenario analysis

4. Engage and

Educate/ learn

2. Develop policies and

standards

3. Expand choice and

convenience

Network readiness

5. Develop an evidence base

for investment

6. Develop Smart toolbox of

offerings in response to uptake scenario’s

Facilitate the EV uptake through best in class engagement, great customer experience and a future ready network


Granular forecasting of

EV charging segments

and geospatial analytics

Toolbox for network

planners to provide new

connection offerings

faster and more

affordable

Promoting Transport-

Energy- City Partnership

and cross learning

EV

Readiness

Pillars


Fleet Operators

Central

Government

Sharing

capacity

Load-

generation

matching

Engaging with stakeholders

Manufacturers

Academia

Charge Point

Operators/

installers

Transport

Authorities

Energy Networks

Local Authorities

Residential

Customers


Supporting our stakeholders

Published EV guides for Local authorities and Fleet operators

Clarify Customer Journey

Sm

all

Mediu

m/

Larg

e


UK Charge Points

Mega?


Forecasting

Total UKPN potential market size for on street charging

Total UKPN potential market size of EVs

Where?

When?

Size?

Project to geospatially map future

residential and public EV load growth

on the LV, HV & EHV networks in order

to predict capacity shortfalls and

estimate the associated reinforcement

costs.


New Connection Offerings- Timed


Network Optimisation- Smart

21


22

Video

Demonstrators- Active Response


23

Active Response = Primary Connect + Network Optimise

Cluster of LCTs

+

Automation, optimisation and power electronics to enable load sharing at HV and LV

• Provides additional capacity by automatically

configuring the network dependant on conditions

• Balances power flows around feeders based on

measurements and forecasts

• Allows dynamic support between adjacent

substations to meet load conditions

Demonstrators- Active Response


Optimisation of existing network capacity first- Using Smart (Timed/ V2G/ buy before build)

Continue engaging and sharing transition plans both ways

Create best possible forecast of EV uptake and charging behaviour (Data access is key)

Conclusion

CiC & Safety Update


Linking & Fusing charges

• The linking and fusing (“L&F”) service provision was introduced in 2014 and a

nominal £175 rate was utilised to facilitate the trial at that time

• This introductory price of £175 has never covered all of our costs for providing this

service and, as the volume of ICP L&F requests have been increasing significantly

since mid-2016, this rate is not sustainable

• We will be introducing a stepped increase commencing 1st April 2018 and become

fully cost reflective on 1st April 2019.

– For all activity carried out from 1st April 2018 the rate will increase from £175 to

£248, the £80 additional hour rate will remain unchanged

– For all activity carried out from 1st April 2019 the rate will increase from £248 to

£330, the £80 additional hour rate will remain unchanged

• From 1st April 2018 there will be an additional charge of £140 where an additional

site visit is required prior to us being able to produce the linking and fusing plan,

currently this occurs on 3.3% of occasions

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Linking & Fusing- Current published charge table

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Linking and Fusing Service Price ScheduleItem description Price Basis of charge

Total charge for both initial site visit for Fusing and Linking, and subsequent site visit to restore network to normal. Each site visit is inclusive of first 1 hour period spent on site.

£175 Total per F&L/restore operation

Charge for each additional hour spent on site £80 Per hour on site

Linking & Fusing- New charge table effective 01 April 2018Linking and Fusing Service Price Schedule

Item no.

Item descriptionPrice from 01

April 2018Price from 01

April 2019 Basis of charge

1

Charge for production of Linking & Fusing Plan for LV Control for programme of fusing and restoration activity. This includes all off-site and one-site activity required including where necessary review of "on-site" conditions against "on-diagram" conditions. e.g., link box accessibility, existing configuration, current load readings, etc.

£140 £140

Total for pre-site visit (where applicable)

2Charge for both initial site visit for Fusing and Linking, and subsequent site visit to restore network to normal. Each site visit is inclusive of first 1 hour period spent on site.

£248 £330Total per F&L/Restore operation

3Charge for each additional hour spent on site for the tasks described in item 2 above

£80 £80Per hour on site


EV CP TemplateRequested capacity (in kVA):

(must be 70kVA or less)

Proposed Underground low voltage main size:

(Minimum underground main size 120mm² Al)

LV Distributed circuit length:

(must be 300m or less)

Size of feeding transformer:

(minimum existing ground transformer size 300kVA)

Proposed service Length:

(Must be 43m or less)

Additional Information:

Address:

Short Description:

Drawing Number:

Date: UK Power Networks reference:

POC location from UK Power Networks Geographic records (Netmap)

1000kVA

Point of Connection Criteria

61

185Wv

104m

POC location from UK Power Networks existing LV schematics

15m

College Way (7U2338), Feeder 81

YOUR LOGO HERE

London Road, Southend-on-Sea SS1 1FL

Three-phase LV Supply to Car Charging

Point

1 of 2A

28/11/2017 8200019278

POC

POC location


Cut out

Service Cable

Service Jointoint

Duct

Address:

Short Description:

Drawing Number:

Date: UK Power Networks reference:

Roadside Pillar Details Roadside Pillar Location Materials List

Sections on public highway Single line diagram

Description and SAP number

3ph - 100A Series 8 Triple Pole and Neutral Cut-out Kit -

12019G

35mm2 Aluminium Three Phase Concentric Service Cable

PVC Sheath - 05903U

Waveform Mains Service Joint 70 to 185mm² - 02741G

28/11/2017 8200019278

32mm Coilable Service Duct (100 metres) - 25400F

2 of 2A

London Road, Southend-on-Sea SS1 1FL

Three-phase LV Supply to Car Charging

Point

PME is not permitted to be used at the EV

charging point.

The final connection arrangement is to be three

phase and neutral and no provision for a PME to

be installed. The earthing arrangement is TT and

the customers responsibility.

Earthing Arrangement

Section B-B

Car Point


The safest

The best employerThe most reliable

The best service

The most innovative

The most socially responsible

The lowest cost

…and consistently best performing DNO 2015/16 – 2018/19

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Purpose of the Safety Summit

• Overall safety performance is good but:

• We are starting to see an increase in VSI’s

• We need to learn from the VSI near misses to avoid further incidents.

• We must not be complacent – risk of going backwards.

• What are we going to do to go from good to great in safety?

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Safety performanceLTI reduction

32

21

10

16

4 3 23 2

26 21

12

19

9 10

3

2 10

10

20

30

40

2009 2010 2011 2012 2013 2014 2015 2016 2017

Employees Contractors

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The safest DNOLTIs per 100 employees

0…

0.080.11 0.12

0.20.24

0.39

0

0.05

0.1

0.15

0.2

0.25

0.3

0.35

0.4

0.45

UKPN NIE SSE WPD NPG SP ENWAccident Rate per 100 employees 2016 (ENA)

34


Focusing on the level below LTIs

Underlying trend of VSIs increasing;

• 45 VSIs between January to

November 2017 compared to 39 for

2016

• Are we focused on the things that

prevent VSIs?

We need to act now to avoid the next serious injury

2016 YTD 2017 YTD

Very Serious Incidents

3945

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Safety at UK Power Networks is not negotiable

Safety has absolute priority,

followed by:

Service Reliability Costs

Employees and contractors should not be making trade-

offs between service, reliability and costs at the expense

of doing things safely and in accordance with

procedures, which is paramount.

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Moving Plant

(Operating and Driving)

Asset Issues

Operational

Third Party Incidents

Low Voltage Network

Polarity

High Voltage Network

Generators

Interference with Link Box

Demolition Activity

Lifting and Handling

Machinery

Driving

Faulty Equipment

Low Lines

Headline slideVSI breakdown during 2017

Run Low

Conductor video

https://ukpn.kuluvalley.com/view/0WQ3Y3gOFVJ


Public Safety – reporting a dangerous power

problem

Stay Safe 2018

video

4744P_ENA_Overhead-Lines-Safety Subtitles (1) (Working Copy) (1).mp4


Mark Adolphus, Director of Connections

Closing remarks

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Embracing competition

• Please complete our feedback form

• We hope you can join us for lunch

• Our next Competition Workshop is on 22 May 2018

• Thank you for attending

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Embracing Competition Stakeholder Engagement …...on stakeholder demand Source Dec 2017 CiC CoP...

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Transcript of Embracing Competition Stakeholder Engagement …...on stakeholder demand Source Dec 2017 CiC CoP...