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EntrepreneurshipCourse
EMBA Batch
April 2013Session 5 & 6
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The ProgramSession Topic Curriculum Date
1 Introduction
Welcome the students Explain course and schedule The Contract Students expectation of the course InteractionI the Business Case Study #1 InteractionThe Name Ball Interaction-I the Investor Part 1 Discussion Singapore Incorporated and Entrepreneurship
9th April7.00 pm to 8.15pm
2 Entrepreneurship
Presentation Entrepreneurship Process
Presentation Leadership and Entrepreneurship explained InteractionI the Business Case Study #2 Discussion Doing Business in India and China
9th April9.00 pm to 10.15 pm
3 The Entrepreneur
Interaction Jockey Quiz Presentation Myths about entrepreneurship Presentation The ten mistakes a new entrepreneur make InteractionI the Business Case Study #3 Self Assessment - Are you the entrepreneurial type? Discussion Challenges of an Entrepreneur
10th April7.00 pm to 8.15 pm
4 Business Planning
Presentation Generating ideas and opportunities Presentation Types of Business Plan Presentation Making assumptions and identifying constraints InteractionI the Business Case Study #4 Interaction Briefing on The Coffee Stall Business Discussion Business Entertainment
10th April9.00 pm to 10.15 pm
5Site Visit at DignityKitchen
Understanding of social entrepreneurship Learning the value of business (The Coffee Stall Business)
11th April6.00 pm to 8.30 pm
6
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The ProgramSession Topic Curriculum Date
7 Getting Started in Business
Presentation Understanding and evaluating business risks Presentation Taking Risk Presentation Funding Types and Process Presentation Closing the Deal Interaction - I the Investor Part 2 InteractionI the Business Case Study #5 Discussion - My Business Values
13th April2.00 pm to 3.15pm
8 Doing Business
Presentation Business structures & its incorporation
Presentation Processes and System Presentation Maintaining a business Presentation Growth of a Business InteractionI the Business Case Study #6 Discussion Learning from the $100 Experience
13th April4.00 pm to 5.15 pm
9 Success in Business
PresentationDeath of a business Presentation Why business failed Presentation Element of Success in Business
Discussion Bad Business Practice
13th April6.00 pm to 7.15 pm
10 Assessment I the Business Individual Assessment14th April
10.00 am to 11.15 am
11 Assessment The $100 Experience Business Plan Presentation14th April
12.00 pm to 1.15 pm
12 Conclusion
Course Review Result of your Assessment Review of The Contract
14th April2.00 pm to 3.15 pm
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Session 5 and 6Site Visit
Christopher Benjamin Consultancy Services 4
Presentation :Social Entrepreneurship
Discussion :The Coffee Stall Business
Background Reading
Questions and Answers
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Social Entrepreneurship
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Objectives
Understanding of Social Entrepreneurship
Awareness of Social Accountability
Volunteerism to Social Enterprise
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Growth of Social Enterprises
Indonesia 1980 only one independent environmental organization, in 2004 more than 2000
Bangladesh Most of the countrys development work is carried out by 20,000 NGOs
Canada From 1987 to 2002, the number of registered citizen group grew by more than 50 % to 200,000.
India In 2006, India has well over a million registered citizen groups
Internationally In the 1990s, number of registered international citizen organistions increased from 6,000 to 26,000
Temasek Trust
One Foundation
Bill and Melinda Gates Foundation
Warren Buffet Foundation
Peter Druckerhas called this sector. leading growth industry
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Definition
Social EnterpriseAn organization or venture that advances its social
mission through entrepreneurial, earned income
strategies
Social EntrepreneurSocietys change agent
Pioneer of innovation that benefit humanity
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Definition
Non-Profit Organisation
An organization which exists for educational or charitable reasons, andfrom which its shareholders or trustees do not benefit financially. Anymoney earned must be retained by the organization, and used for its ownexpenses, operations, and programs. Many non-profit organizations alsoseek tax exempt status, and may also be exempt from taxes.
Not-For-Profit Organization
Operated as nearly as possible at cost; on a cost-recovery basis; an
organization not seeking profit and which does not disgorge excessincome to its members, in the form of dividends or otherwise
www.duhaime.org
www.investorwords.com
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Social Enterprise
Policy Setting Education Implementation
Scale Nature
Time Money
Age Gender Race / Creed Religion Animals
Save the EarthAIDS Girl Inc Whale watch Earth Hour
Cause Beneficiary
MechanismCommitment
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Famous Social Entrepreneurs
Vinoba Bhave (India)Founder and leader of the Land Gift Movement, he caused the redistribution of more than 7,000,000 acres(28,000 km) of land to aid India's untouchables and landless.
David Brower(U.S.)Environmentalist and conservationist, he served as the Sierra Club's first executive director and built it intoa worldwide network for environmental issues. He also founded Friends of the Earth
Akhtar Hameed Khan (Pakistan)Founder of grassroots movement for rural communities Comilla Model, and low-cost sanitationprogrammes (Orangi Pilot Project) for squatter settlements.
Maria Montessori (Italy)Developed the Montessori approach to early childhood education. The first female physician in Italy, began
working with children in 1906 and created a revolutionary education method that supports each individualchild's unique development. Montessori schools allow each child to realize his or her full potential byfostering social skills, emotional growth and physical coordination, in addition to cognitive preparation.
Florence Nightingale (UK)Founder of modern nursing, she established the first school for nurses and fought to improve hospitalconditions.
http://en.wikipedia.org/wiki/John_Muir -
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Famous Social Entrepreneurs
Bill Drayton (U.S.)Founded Ashoka, Youth Venture and Get America Working.
John Woolman (U.S.)Led U.S. Quakers to voluntarily emancipate all their slaves between 1758 and 1800, his work alsoinfluenced the British Society of Friends, a major force behind the British decision to ban slaveholding.Quakers, of course, became a major force in the U.S. abolitionist movement as well as a key part of the
infrastructure of the Underground Railroad.
Jamie Oliver(U.K.)TV chef who campaigned to improve children's diet at school. He also trained disadvantaged young peopleto become chefs. He created a restaurant - a social enterprise - called Fifteen which employed these newlytrained youngsters. Fifteen is now a global chain of four restaurants.
Muhammad Yunus (Bangladesh)Founder of microcreditand the Grameen Bank. He was awarded the 2006 Nobel PeacePrize.Revolutionized economics by founding the Grameen Bank, or "village bank," in Bangladesh in 1976to offer "microloans" to help impoverished people attain economic self-sufficiency through self-employment,a model that has been replicated in 58 countries around the world
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Social Entrepreneur are
Ambitious:
Social entrepreneurs tackle major social issues, from increasing the collegeenrollment rate of low-income students to fighting poverty in developing countries.These entrepreneurial leaders operate in all kinds of organizations: innovativenonprofits, social purpose ventures such as for-profit community developmentbanks, and hybrid organizations that mix elements of nonprofit and for-profitorganizations.
Mission driven:
Generating social value-not wealth-is the central criterion of a successful socialentrepreneur. While wealth creation may be part of the process, it is not an end initself. Promoting systemic social change is the real objective.
Strategic:Like business entrepreneurs, social entrepreneurs see and act upon what othersmiss: opportunities to improve systems, create solutions and invent newapproaches that create social value. And like the best business entrepreneurs,social entrepreneurs are intensely focused and hard-driving-even relentless-in theirpursuit of a social vision.
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Social Entrepreneur are
Resourceful:
Because social entrepreneurs operate within a social context rather than thebusiness world, they have limited access to capital and traditional marketsupport systems. As a result, social entrepreneurs must be exceptionally
skilled at mustering and mobilizing human, financial and political resources.
Results oriented:
Ultimately, social entrepreneurs are driven to produce measurable returns.These results transform existing realities, open up new pathways for themarginalized and disadvantaged, and unlock societys potential to effect socialchange.
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Social Entrepreneurship
Christopher Benjamin Consultancy Services 15
Social Entrepreneurship is About Innovation and Impact, Not Income
Having worked in this field for a while, I am always delighted to find that people are increasingly familiarwith the term "social entrepreneur." Too often, however, they identify social entrepreneurship withnonprofits generating earned income.
When the Schwab Foundation for Social Entrepreneurship named Linda and Millard Fuller of Habitat forHumanity and Wendy Kopp ofTeach for America, among others, as outstanding social entrepreneurs, itmust have confused many people. Both organizations are well known, but neither of them is known for itsearned income strategies. They rely heavily on grants and donations. In fact, these social entrepreneursare masterful at attracting philanthropic donations.
What makes them entrepreneurial is that each of them has pioneered creative ways of addressingsocial problems and marshaled the resources to support their work. Habitat mobilizes volunteers tobuild affordable houses for the poor. Teach for America recruits talented college graduates to teach ineconomically distressed schools. Schwab was following a view long endorsed by Bill DraytonatAshoka that social entrepreneurship is about innovation and impact, not income.
J. Gregory Dees, Adjunct Professor and Faculty Director, Duke's Fuqua School of
Business Center for the Advancement of Social Entrepreneurship (CASE)
http://www.schwabfound.org/http://www.teachforamerica.org/flash_movie.htmlhttp://www.ashoka.org/home/index.cfmhttp://www.ashoka.org/home/index.cfmhttp://www.teachforamerica.org/flash_movie.htmlhttp://www.schwabfound.org/ -
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Six Qualities of a SuccessfulSocial Entrepreneur
The most successful entrepreneurs were not necessarily more confident,persistent, or knowledgeable. The key difference between highly successful andaverage entrepreneur has more to do with the quality of their motivation.
Willingness to self correct
Willingness to share credit
Willingness to break free of established structure
Willingness to cross disciplinary boundaries
Willingness to work quietly
Strong Ethical Impetus
Based on the bookHow to change the worldby David Bornstein
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The Need for Social Entrepreneurship
Community needs are growing in size and diversity. Increasing numbers of elderly and the growing income gap
More nonprofits are competing for government and philanthropic funds Supporting industries like advertising
Traditional forms of funding are becoming smaller and less reliable Flag day Fund raising television challenge show
New for-profit businesses are competing with nonprofits to serve communityneeds.
Funders and donors are demanding more accountability NKF incidents and the Ren Ci trial Code of Governance for Charities and Institution of Public Characters
Where are the beggars in Singapore?
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Project Dignity
Presentation
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Dignity Kitchen
Introduction
October 2012
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Welcome to Dignity Kitchen
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Background
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Background
Conceptualize in 2006 and incorporatedin October 2010
A Food Stall Management School
First of its kind in the world
Professionally managed with socialentrepreneurial responsibilities
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Our Objectives
Creating employment opportunities for thephysically and mentally challenged and thedisadvantaged members of society
Re-skilling and upgrading of existing talent pool
Establish standard for traditional hawker food
Preserving our heritage food recipes
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Dignity Kitchen
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Just some of the newspaper clippings
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Just some of the newspaper clippings
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Just some of the newspaper clippings
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Just some of the newspaper clippings
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Just some of the newspaper clippings
Just some of the newspaper clippings
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Just some of the newspaper clippings
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Just some of the newspaper clippings
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Just some of the newspaper
clippings
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J t f th li i
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Just some of the newspaper clippings
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THURSDAY, 10 JANUARY 2013
2 bodies to start training would-be hawkers
By Feng Zengkun, The Straits Times, 9 Jan 2013
SINGAPORE'S first official hawker training programme will start accepting students this month.
The Singapore Workforce Development Agency (WDA) has selected two organisations here to help train more than 2,000 people over the next two years to work in hawker
centres, foodcourts and other food shops.
One of them, social enterprise Project Dignity, will kick off the project this month with a module on interacting with patrons. More modules will be introduced in the next few
months on topics such as food hygiene and ways to display dishes in stalls.
Project Dignity is also hiring hawkers to teach students how to cook basic street fare. The modules - which include lessons on prata, chicken rice and noodles - will be rolled out by
June.
The modules will each last one to three days if taken full time. Each course - which comprises several modules - will cost up to $1,900 after subsidies from WDA.
Only Singaporeans and permanent residents qualify for these subsidies.
Project Dignity's executive director Koh Seng Choon said: "We will also help graduates find jobs in foodcourts, hawker centres and other food shops."
Eduquest International Institute, a training provider and the other selected organisation, is still finalising its programme but will impart skills such as table-side service, inventory
maintenance and bookkeeping.
The two training programmes are meant to help Singapore meet a projected rise in demand for skilled manpower in the food and beverage industry.
Last year, the WDA said in its call for proposals for the programmes that new attractions here such as the River Safari and International Cruise Terminal will require trained staff in
their food outlets.
It also noted a need to build "a pipeline of skilled hawkers" to fill the 10 new hawker centres to be built here in the next five years.
Some food operators, such as social enterprise NTUC Foodfare, said they would consider hiring graduates from the programmes.
NTUC Foodfare runs a chain of foodcourts, coffee shops, food kiosks, cafes and a catering service, and will manage the new Bukit Panjang hawker centre to be completed within
three years.
"We haven't had any discussions with the groups yet, but we're definitely open to seeing how we can employ their graduates," said its executive director Perry Ong.
"The only thing is that hawker stalls are typically tenanted out, so the decision to hire people will rest with the stall owners."
Mr Danny Chong, who was part of a panel appointed by the Government in 2011 to rethink how hawker centres operate, said the project could help establish a minimum quality
in Singapore's street fare, especially among younger, more inexperienced hawkers.
To find out more about the Project Dignity programme, e-mail [email protected]
A magazine feature
http://1.bp.blogspot.com/-VbFHkjWSIvs/UO5cJdOugzI/AAAAAAAAPgM/ndPcxP59A0w/s1600/ST-Chew+Seng+Kim+-Project+Dignity.jpg -
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A magazine feature
Also featured on television
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Also featured on television
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Our Achievements to Date100% first time pass rate for WDA Basic Food Hygiene Course
(including for the partially blind and the hearing impaired)
Trained over 102 students and 72 successfully placed them invarious organizations for two months.
Children working with Disabled program for 50 schools/colleges andover 5000 school children in Singapore and from overseas
City tour and lunch for over 25600 elderly and poor under the LunchTreat for the Elderly from 140 organisations
Received Merit Award from Singapore Central Development Councilfor notable contribution to society 2012
Awarded the SNEF Enabled Employer Award for 2011 (BestNewcomer) and 2012 (Most Notable)
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Productivity and InnovativeConcept
to be productive you need to
think out-of-the-box
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Dignity Kitchen Concept
Disabled -
HawkersTraining
Elderly andNeedy Lunch
treat
CorporateCorporate SocialResponsibilities
Corporate
involvement
MBA subjects
for hawkers
Hawker Training for
Disabled and
Challenged
School / College
social participation
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Lunch Treat for the
ElderlyOrganised city tour andfree lunch treat for the
poor and needy.
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Children Working with Disabled
Educational program for children tointeract with people with disabilities
through challenging games.
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Sharing SessionsTalks and Seminars
- schools- university
- government agencies- multi national corporation
- charities and VWO
Teachers from North Vista School
Officers from Central Central
Development Council
University Students from India
Bangladesh Government officers
General public
Officers from NUS
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Ultimate Hawker Dining Experience
Fine dining experience in a food court
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Hawker for the DayAn outreach event for corporation
and general public
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Dignity Kitchen Concept
A platform which aims to help
people of :
all races all working age almost all disabilities
. in a food court environment
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Dignity Mama Stall
For intellectually challengedyouth
A sweets and newspaper
stall to help intellectually
challenged youth
At Khoo Teck Puat Hospital
Employment for people with
disabilities
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Dignity Art Gallery
Intellectually challenged young artistsAn art gallery to display, promote and sell their artwork
and earn a living
Capitalise on his skill and abilities
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Birds Nest Project (Pilot)
Intellectually challenged (lower functional) doing highvalue work and earn a living
Capitalise on high value market demand product like
birds nest
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Airline Food Project (Pilot)
Simplified the food process so that Intellectually
challenged can manage a food stall with minimum
supervision.
Using work and method study to adapt process to help
the disadvantaged
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Dignity Micro-finance SchemeSupport for 3 to 6 months
EquipmentRental free
Daily food supply
$5 per hour allowance
Trainer Chef
Stall Start up
Chay Kway Teow at Jurong West Hawker Center on 505Jurong West Street 52
Chicken Rice at Dunman High School on No.10 Tanjong Rhu
Road
Sourcing for location
Prawn Noodle
Nasi lemak
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Productivity and InnovativeFacilities
create / modify equipment toperform the tasks
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Height Adjustable Worktop
Height is adjustable up to 6
inches to tailor to the
physically challenged
Light eight Worktop
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Lightweight Worktopfor Wheelchair Bound
Lightweight worktop for
the physically
challenged developed
from perforated paper
laminated.
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Customised Point-Of-Sales Machines
Speaking Point-of-Sales Machine for
the visually impaired; developed with
Winsor Nixdorf Pte Ltd
Braille Point-of-SalesMachine for the
visually impaired;
developed in-house
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Noodle Cooking Machine
Stroke & CerebralPalsy
- Automated noodle
cooking machine
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Productivity and InnovativeEducation
education and training requirepatience and understanding
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For the Challenged - SAMSocial
Interaction with ElderlyAbled and disabled approach
Articulate
Managing Money Float and the $30
Table settingServing customer
Promotion and Flyers
Singing & Entertainment
MobilityThe 6 practices
Smile / Glove / Scoop / Serve / Clean / Smile
Order taking
Serve and clear tables
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For the Abled MBA for hawkers
Marketing
Food Costing using ABC
Basic Accounting
Supply Chain Management
Hawker Training Program
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Hawker Training ProgramWDA WSQ wef January 2013
Dignity Kitchen Management Modules
1. Introduction to Dignity Kitchen2. Business startup & Ownership3. Basic Food Costing4. Basic Accounting5. Basic Marketing6. Stall System & Processes 7. Work Safely8. Practical Skills (Stall)
WSQ Basic Stall OperationsCore(5 units + 8 credits)(5 core modules)
1. Interact with guests
2. Process payments
3. Maintain Displays
4. Prepare Mise En Place 1
5. Follow F&B Safety & Hygiene Policies & Procedures
WSQ Basic Cuisine Preparation
(Choose 2 electives)
1. Prepare and Serve Coffee and Tea
1. Prepare Basic Indian Bread2. Prepare Basic Chinese Rice Dishes3.Prepare Basic Chinese Noodles Dishes4. Prepare Basic Chinese Desserts5. Prepare Basic Chinese Stir Fried Dishes6. Prepare Malay Noodle Dishes7. Prepare Western Speciality Meat, Poultry, Fish and Seafood Products
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Ordering in Sign Language
Hearing Impaired- Ordering coffee and
tea using sign
language
Educating the general public touse sign language to order coffee
and tea, to help hearing impaired
staff manning the beverage stall.
C
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Training a Blind Cashier
Seeing MoneyBraille on currency Method
Triangulate Diagonal Method
Width Difference Method
Comparison Method
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Productivity and TheBeneficiaries
Strength Weakness
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Beneficiaries
Physically and mentally challenged
Structured unemployed
Disadvantaged like ex-prisoners
Senior citizens and retirees
Existing food court employee / up grader
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Options after Completion
Upon graduation, Project Dignity will assists the students to seek gainfulemployment.
The student can opt to join an established food court. Opportunities includemanaging the food stall and/or (depending on the disability) performing servicefunctions. An example of service function will be like managing cashless cardsystem or cashiers role.
The students can also opt for starting up their own business, The school mayassists the students to raise the necessary funding for their start-up if required.The students can start up either individually or in partnership with otherstudents.
Upon Graduation
Work in Food Court
Service Role Kitchen Role
Start up Business
PartnershipIndividually
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Seventeenth Batch of Students
Starting in 15th April 2013
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Training Statistics ( Oct 2010 to March 2013)
Trained and qualified with BasicHygiene Certification = 134
Started own business = 4
Dropout on completion = 6
Awaiting placement = 14
Definition
Trained Completion of full training
Dropout after completion of full training
Placement continuous employment for two months
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Our Team
Teamwork, teamwork and
teamwork
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Organization Structure
Koh Seng Choon
Executive Director
Dignity Kitchen
Karen TayAdmin and
AccountManager
Marcus LimAccount Exe
Jassie KohEvent
Manager
Yeo Hiok Keat
Operation Manager
NoraOpn Exe
(Procurement)
Cheung C WOpn Exe(Process)
Manese /Foo/Quay/Chua/Neo
Service Support
Susan Ng / Wang JueLee
Training Manager
Ger/Chua/Wati/Rozali/Tony/Jayson/Peter/Lisa/Hsiao Hong/Simini Mo Mi
Assistant Trainers
Koh Seng Choon
Executive Director
Dignity Mama Stall
Wendy WongSupervisor
Jasper Yeo / Ling hui Ru / Wong Yong EnStall Assistant
Staff Strength = 32
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Organization Structure
Governance
Board ofAdvisors
Processand
FinancialControl and
Audit
Customerfeedback
through socialmedia and
feedback line
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Some of our Partners
Central Community Development Council
Movement of the Intellectually Disabled
School of the Deaf
Asian Women Welfare Association
Singapore Association for the VisuallyHandicap
Society for the Physically Disabled
Association for Persons with Special Needs
Singapore Corporation of RehabilitativeEnterprises SCORE
Assumption Pathway School
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In Conclusion
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Productivity Through Innovation
I i d P d i i
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Innovation and ProductivityWHY?
WHAT?
HOW?
make your people understand thewhy? they are doing what they are
doing..
I ti d P d ti it
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Innovation and Productivity
Expectation
Perception
DisappointmentOR / ANDSatisfaction
manage expectation no
expectation no disappointment
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Q & A
Q
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Four most common Questions asked
Are you a Christian ?
Do you have government funding ?
Are your children challenged ?
Why you do it ?
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The Challenges
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Do you have Governmentfunding?
Innovation is not FREE
D h G t
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Do you have Governmentfunding?
Key performanceindicators and
deliverables Governance is a
good thing
Ministry of Social
and Familys
Comcare Fund
R M d l
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Revenue Model
REVENUEEDUCATION
Providing hawker training to thegeneral public, supported by
Singapore WorkforceDevelopment Agency
SALES OF FOOD
Daily collection from the salesof food/drinks at the school
food stall
EVENTSOrganize education events forschool and corporation as part
of corporate socialresponsibility
STALL RENTALMonthly rental collection from
the stall operators
CONSULTANCY
The setting up andmanagement knowhow to becapitalized and provided as
consultancy implementation forboth local and oversea projects
F di
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FundingVersion 1
Initial Startup for Balestier
Market Hawker Center =
$200,000
From the Remortgage of
Office
Version 2
For the Dignity Kitchen Techview = $500,000
Version 3 ..
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Dignity Kitchen Version 1
Di it Kit h V i 2
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Dignity Kitchen Version 2
Located at Techview on No 1 Kaki Bukit View12 stalls
14,000 sq feet
Fully airconditioned
Seating 480
Di it Kit h V i 2
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Dignity Kitchen Version 2
Th Ch ll
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The Challenges
Starting up
Building the TeamCashflow plan vs Business plan
GovernancePublic company limited by guarantee / Society / Charitable Trust
Government Support
Location
View over 30 locationsBid and tender for 8 locations
SLAs Former Queenstown Police Station
Mapletrees Bukit Merah Flatted Factory Canteen
Buddhist Fellowships YHS Building Site
ACLs Ubi Industrial Building
TrainersRestaurant chef and famous hawkers
TraineesCharities/association and their policies
PerceptionBuying from the disabled
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The Dignity Kitchen Story
2006I want to be a chef said the physicallychallenged
You can either eat at the restaurant oryou can eat at the hawker center The family at Central CDC
The incident of Ryan at the shoppingcentre
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The Dignity Kitchen Story
2007Idea to paper
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The Dignity Kitchen Story
2007Idea to paper
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The Dignity Kitchen Story
2007Meeting with Social Innovation Park
MCYS ComCare application
CDC Imagery Fund
SPRINGSingapore
MCYS
WorkforceDevelopment
Agency
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The Dignity Kitchen Story
2008LocationView over 30 locations
Bid and tender for 8 locations
SLAs Former Queenstown Police Station
Mapletrees Bukit Merah Flatted Factory Canteen
YHS Building Site in Telok Blangah
ACLs Ubi Industrial Building
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The Dignity Kitchen Story
2008Building the TeamOperation / Trainers - Many people withcommon objectives
Registration
Charity Status, Cost and Notary Public
Infrastructure
Used equipment is just as good
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About Dignity Kitchen
August 2010
September 2012
A food co ur t and hawker
training sc hool for disabled and
disadvantaged
Our Vision
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1. Have 15 stalls in our own premises
2. Three schools in five years across the
region, after all every country has its disabledand disadvantaged.
3. Initial Public Offering on the Singapore
Stock Exchan e Catal st
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A Special Mention
YOUR TAKEAWAY
http://localhost/var/www/apps/conversion/tmp/scratch_9/DK%20Presentation/President%20on%20Dignity%20Kitchen.wmvhttp://localhost/var/www/apps/conversion/tmp/scratch_9/President%20on%20Dignity%20Kitchen.wmvhttp://localhost/var/www/apps/conversion/tmp/scratch_9/President%20on%20Dignity%20Kitchen.wmvhttp://localhost/var/www/apps/conversion/tmp/scratch_9/DK%20Presentation/President%20on%20Dignity%20Kitchen.wmv -
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YOUR TAKEAWAY
Teamwork
ManagingExpectation
Innovative
Perseverance
Productivity& Innovation =
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The Coffee Stall Business
Interaction
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The Coffee Stall Business
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Coffee / TeaSoft Drinks
Fruit JuiceSugarcaneBeerCigarettesTit bits
Cut fruitsSandwichesPopiahRojak
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The Coffee Stall Business
Hours Worked Target Market Halal
PricingAdvertising and Promotion
Uniqueness
Range Variety Differentiation Pricing
Starting / Closing Customer Service Food Preparation
Cash Management Wastage
TrainingBasic Food HygieneScope
SalaryFull Time / Part timeCleaner
Work EnvironmentWorking hours
People Process
PolicyProduct
Christopher Benjamin Consultancy Services 100
Understanding Coffee
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Understanding Coffee
Coffee Description
kopi oh hot coffee black(sweet)
kopi oh peng ice coffee (sweet)
kopi oh kosong hot coffee (unsweetened)
kopi oh kosong peng iced coffee (unsweetened)
Understanding Coffee
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Understanding Coffee
Coffee Description
kopi milk coffee (sweet)
kopi peng iced milk coffee (sweet)
kopi 'c' hot coffee with evaporated milk (sweet)
kopi 'c' kosong hot coffee with evaporated milk(unsweetened)
kopi 'c' peng iced coffee with evaporated milk (sweet
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Understanding Coffee
Coffee Description
kopi poh milk coffee (sweet) thin
kopi kow milk coffee (sweet) thick
kopi siew tie milk coffee less sweet
ying yang milk coffee (sweet) mixed with tea
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The Coffee Stall Business
List of Product
Coffee / Tea Soft Drinks Fruit Juice Sugarcane Beer Cigarettes Tit bits
Cut fruits Sandwiches Popiah Rojak
Profit Margin(Descending)
1. Coffee / Tea2. Sugarcane3. Fruit Juice4. Rojak5. Popiah6. Sandwiches7. Cut fruits8.
Soft Drinks9. Tit bits10. Beer11. Cigarettes
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Background Reading
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Background Reading
Christopher Benjamin Consultancy Services 105
The Process of Social EntrepreneurshipCreating Opportunities Worthy of Serious Pursuit
Ayse Guclu, J. Gregory Dees, and Beth Battle Andersonwww.caseatduke.org/documents/seprocess.pdf
Social Entrepreneurship is About Innovation and Impact, Not IncomeJ. Gregory Dees, Adjunct Professor and Faculty Director, Duke's Fuqua School of Business
Center for the Advancement of Social Entrepreneurship (CASE)www.caseatduke.org/articles/1004/corner.htm
www.charities.gov.sg
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I the Investor&
$100 Experience
Submission
Assignment
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I the Investor - Part 1
Part 1 Submission1 A4 sheet
Invest or Not?Why did you
invest?
Part 2 SubmissionAnalysis of your
investmentdecision
No limit to thenumber of pages
Do not open the newspaper prior to submission
Submit hard copy and soft copy to Administrator :
Part 1 on Session 6 Thursday Midnight latest
Part 2 on Session 9 Saturday Midnight latest
Late submission will not be entertained
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The S$100 Experience
Christopher Benjamin Consultancy Services 108
1. Write up the Business Investment Plan of your S$100 Experience as if you are startingout the new business and to raise the necessary funding. Presentation on Session 11Saturday by group.
2. Discussion on your S$100 Experience (sharing) on Session 11. (5 minutes)
3. Submit hard copy and soft copy to Administrator by Session 12 MIDNIGHT
4. List the names of the group and the title of the plan
5. Peer Assessment conducted for participation
6. Finalise on your accounts
7. Return your initial funding to the administrator
8. Prepare to sent money to the charity. Email the amount raised and the charity.
9. Photograph of your event
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Requirements for theBusiness Investment Plan
1. Event organiser / Wine company / Mugmarketeer
2. On the $100 Experience
. entice interest in your plan
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Questions & AnswersMy email address: [email protected]