Email Tips
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@ronmader
planeta.wikispaces.com/email • 04.2015
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It would be presumptuous to call for the end of email, but it would be wise to use email more wisely.
Email is an excellent information delivery system. The question for email senders is 'are you using email
because it is the most effective for you or the receiver of your message?' Too often the answer is that we send email because it's easier for us
rather than those who receive our message.
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How is one to avoid loathsome spam, email blasts and Mass cc announcements? There are plenty of
alternatives for those using the social web and it's up to those initiating a conversation to keep an eye on
channels for communication and to engage a conversation about how to improve the conversation.
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What if we were to think not of ourselves but those who receive our messages? It's time to ask friends and colleagues
what they would like. Email is one of many tools in the communication toolbox. It can and should be leveraged with
tweets, blog posts, YouTube videos, wikis and the vast array of options we have via the social web and face-to-face communication. Start with empathy and this email tip:
send messages others would like to receive.
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can be an excellent
information delivery system
Photo: @ronmader
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Are you using email because it is most effective for you or the receiver of your message?
Photo: Douglas Sprott
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State clearly if you are requesting a response.
Photo: Bobby Pawns
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Learn the difference
between CC (Carbon Copy) and BCC (Blind Carbon Copy) Photo: auteur
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Use email instead of the social web for specific individual requests
Photo: texaseagle8
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Use email instead of social web for specific
private conversations
Photo crow6
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Photo: Matthias Ripp
Checking Your Email
Just 3 Times A Week
Will Make You Less Stressed
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Dont’s
Photo: frencie1978
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When possible, do not send email.
Use the Social Web … or visit.
Photo: Valter Nepomuceno
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Do not add anyone to a
mailing list without their consent.
Photo: Night-thing
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Do not forward chain letters or petitions.
Photo: Marinacast
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Do not type in capital letters.
THIS IS CONSIDERED
SHOUTING
Photo: Vatobob
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Do not send unsolicited
attachments.
Photo: Stephane Raymond
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Photo: deltron3032
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b u z z f e e d . c o m
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Alternatives to Forwarding Messages are
Blogging Facebooking Google+ing Tweeting
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Social Web
Photo: Radivari
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To really fly, tweet on
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To share links, create an account on
Delicious
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To share photos, upload pics on
or Instagram or Facebook or Google+
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Get into the Groove
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To share others’ photos,
curate images via
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To share videos,
use YouTube or Ustream or Vimeo
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Remember Your Password
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Be attentive
Be generous
Be creative
Be curious
Be empathetic
Levels of Engagement
2 0 1 5 @ r o n m a d e r
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Read
Thank
Be kind
Write
2 0 1 5 @ r o n m a d e r
Levels of Engagement
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• Have you created an email address? • Have you created more than one email address? • Do you know the passwords to access your emails? • Have you updated the signature line in your email? • Have you changed the subject line in an email reply? • Have you forwarded an email? • Have you learned the difference between CC and BCC? • Instead attachments, have you posted info online?
Email: Core Skills
Image @ openclipart.org
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slideshare.net/planeta/email-tips-presentation
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@ronmader
planeta.com