Email Guidelines1. Good Subject

2. Greeting

3. Clear Action early

4. All necessary details

5. How to contact you

6. Closing Signature

7. Limit bolding, italics, bullets (use - instead)

8. Set professional tone

9. Clear, concise writing (see next slide)

Here’s how to write clearly

1. Subject first

2. Action verb1. Don’t use is/am/be

3. Eliminate prepositions when possible

4. List when possible

5. Eliminate unnecessary words

• A letter of correspondence to is what you will be writing to ask a student for information about his/her application including…

• Adam please send a letter to students asking for the following application information:--social security #--hometown--number of family members

Look at Challenger sentence

Rewrite--

• This letter is written to insure that management is aware of the seriousness of the current o-ring erosion problem from an engineer’s point of view.