email etiquette - BBC · Email etiquette Introduction to activity In this activity, you’ll...
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page 1 of 7 bbc.co.uk/webwise/accredited-courses/level-one/using-email/lessons/email-etiquette/practice Email etiquette Introduction to activity In this activity, you’ll practise deleting a spam email by adding it to your junk folder. Interaction 1 Instruction - Select the spam email message in the inbox. Option 1 - Spam message Feedback - Good! Option 2 - Deleted folder Feedback - Have another try - that is the folder for emails that have been deleted.
Transcript of email etiquette - BBC · Email etiquette Introduction to activity In this activity, you’ll...
page 1 of 7bbc.co.uk/webwise/accredited-courses/level-one/using-email/lessons/email-etiquette/practice
Email etiquetteIntroduction to activityIn this activity, you’ll practise deleting a spam email by adding it to your junk folder.
Interaction 1Instruction - Select the spam email message in the inbox.
Option 1 - Spam messageFeedback - Good!
Option 2 - Deleted folderFeedback - Have another try - that is the folder for emails that have been deleted.
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Option 3 - Junk folderFeedback - Sorry, that’s the folder for emails that have already been marked as spam by either you or your email provider. Try again.
Option descriptions1. Spam message – an unwanted email from someone you don’t know.2. Deleted folder – for storing emails you have deleted.3. Junk folder – where unwanted spam emails are stored.
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Interaction 2Instruction - Now click the junk button.
Option 1 - Junk buttonFeedback - That’s right!
Option 2 - Junk folderFeedback - Unlucky, that’s the folder for emails that have already been marked as spam. Try again.
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Option 3 - Delete buttonFeedback - Try again - that deletes messages without marking them as spam, which means your email client won’t know to block spam from this sender next time.
Option descriptions1. Junk button – for marking an email as spam.2. Junk folder – where unwanted spam emails are stored.3. Delete button – for deleting unwanted messages.
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Interaction 3Instruction - Now close the email client.
Option 1 - Close button (x)Feedback - Well done!
Option 2 - Inbox folderFeedback - Sorry, that’s the inbox folder where new messages are stored. Try again.
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Option 3 - Delete buttonFeedback - Unfortunately, that button is for deleting emails. Try again.
Option descriptions1. Close button – for closing a window or program.2. Inbox folder – where new email messages are stored.3. Delete button – for deleting unwanted messages.
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Summary to activityYou’ve shown you can mark unwanted email as spam. This stops the sender from sending you more junk mail. You have also closed down your email client.
