CMA’s online education program provides easy access to high-quality classes covering a wide variety of important and timely topics. Our goal is to help practices thrive in an ever changing and complex health system. The vast

majority of webinars are free for CMA members and their staff. Non-member rates start at $99.00.

For registration and pricing information visit the CMA website at www.cmanet.org, or call CMA’s member services hotline at (800) 786-4262.

EDUCATION FO

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PHYSICIANS AND THEIR STAFF

CMA 2013 online education program

W e b i n a rs At-A- G l a n c eFEB. 5: HEALTHY FAMILIES: IMPORTANT PROGRAM CHANGES PRACTICES NEED TO KNOWDHCS • 12:15 – 1:15 p.m.Presented by the Department of Health Care Services (DHCS), this webinar will provide an overview of the Healthy Families transition into Medi-Cal Managed Care. The webinar will also include a current status of the transition, a summary of the implementation phases in 2013, and DHCS’ monitoring and oversight of health plans participating in this transition.

FEB. 6: HIPAA COMPLIANCE: THE FINAL HITECH RULEDavid Ginsberg • 12:15 – 1:15 p.m.The HITECH Act created the extensive funding incentives and standards for adopting electronic health records; it also created new HIPAA rules or modifi ed existing ones. This webinar will provide an overview of the changes to HIPAA and key steps medical practices can take to comply with these changes.

FEB. 7: IMPACT OF ICD-10AAPC • 12:15 – 1:45 p.m.ICD-10 will bring about some massive changes in healthcare. No matter what the implementation date, you need to understand how you will be impacted and what you should be doing now to prepare.

FEB. 12: E/M Services Review 1: Documentation Requirements & OverviewPalmetto GBA • 12:15 – 1:45 p.m.This course will cover general E/M documentation principles including signatures, medical record cloning, addendums, illegible documentation, scribes, and medical necessity/reasonable and necessary. An overview of E/M services, common documentation and coding errors and helpful resources will also be included in this webinar.

FEB. 13: E/M SERVICES REVIEW 2: HISTORY AS KEY COMPONENT IN SELECTING E/M LEVELPalmetto GBA • 12:15 – 1:45 p.m.This course will cover history of present illness (HPI); review of systems (ROS); and past, family, and social history (PFSH). Documentation reminders, frequently asked questions (FAQs), common documentation and coding errors and helpful resources will also be included in this webinar.

FEB. 19: E/M SERVICES REVIEW 3: EXAMINATION AS KEY COMPONENT IN SELECTING E/M LEVELPalmetto GBA • 12:15 – 1:45 p.m.This course will cover 1995 and 1997 examination guidelines. Documentation reminders, frequently asked questions (FAQs), common documentation, and coding errors and helpful resources will also be included in this webinar.

FEB. 20: E/M SERVICES REVIEW 4: MEDICAL DECISION MAKING AS KEY COMPONENT IN SELECTING E/M LEVELPalmetto GBA • 12:15 – 1:45 p.m.This course will cover diagnosis/management options, type of data and risk assessment. Documentation reminders, frequently asked questions (FAQs), common documentation and coding errors, and helpful resources will also be included in this webinar.

FEB. 27: PRACTICE MERGERS: HOW TO SUCCESSFULLY MERGE PHYSICIAN PRACTICESDebra Phairas • 12:15 – 1:45 p.m.This webinar discusses the elements and steps toward a successful merger, partnership or group

Carol M. Chaker, Director Membership and MarketingEmail: carolc@lacmanet.orgDirect: (213) 226-0313Fax: (213) 226-0353

formation. As in a marriage, good communication and shared values are key to compatibility and long term success. In the era of declining reimbursement, economic recessions and new organizations such as ACOs and foundation models, consolidating practices can result in economies of scale, reduction of overhead, increased power in contracting, increased net income, ability to recruit new partners and retire partners. Income distribution and overhead formulas as well as buy-in, buy-out formulas will also be discussed.

MARCH 6: FRAUD AND ABUSE: DANGERS AND DEFENSESDHCS • 12:15 – 1:15 p.m.Presented by the Department of Health Care Services (DHCS), this webinar will help you understand the importance of documentation, present suggestions for implementing internal controls, and increase awareness of preventive measures to protect your practice from fraud or abuse.

MARCH 7: ESSENTIALS FOR ICD-10-CM: PART 1AAPC • 7:45 – 8:45 a.m. or 12:15 – 1:15 p.m. Continued on March 14 and 21.This three-part series gives your staff a high-level overview and fundamental knowledge of ICD-10. You’ll learn documentation challenges, the differences with ICD-9, and how ICD-10 will affect each business area of your practice.

MARCH 13: UTILIZING THE NEW STATE DISABILITY INSURANCE (SDI) ONLINE SYSTEMEmployment Development Dept. • 12:15 – 1:15 p.m.SDI is a California state-mandated, employee-funded benefit that provides partial wage replacement. SDI is transitioning to a system with online capability for your patients and you. This webinar will show you how to create an SDI online physician’s account, authorize representatives to assist in completing the doctor’s certificates, and learn how to complete the new online doctor’s certificate.

MARCH 14: ESSENTIALS FOR ICD-10-CM: PART 2AAPC • 7:45 – 8:45 a.m. or 12:15 – 1:15 p.m.Continued from March 7 and ends March 21.

This three-part series gives your staff a high-level overview and fundamental knowledge of ICD-10. You’ll learn documentation challenges, the differences with ICD-9, and how ICD-10 will affect each business area of your practice.

MARCH 20: EHR SELECTION – TOP 10 TIPS FOR SUCCESSDavid Ginsberg • 12:15 – 1:15 p.m.The past several years have seen a tremendous increase in the adoption of electronic heath records (EHR) systems by California physicians. Not all selections and implementations, however, have been successful. This webinar is designed to teach the top 10 selection tips for a successful purchase and implementation. Determine the best EHR for your practice, how to correctly select an EHR, and contract negotiation dos and don’ts.

MARCH 21: ESSENTIALS FOR ICD-10-CM: PART 3AAPC • 7:45 – 8:45 a.m. or 12:15 – 1:15 p.m.Continued from March 7 and 14.This three-part series gives your staff a high-level overview and fundamental knowledge of ICD-10. You’ll learn documentation challenges, the differences with ICD-9, and how ICD-10 will affect each business area of your practice.

MARCH 27: SUCCESSFUL MEDI-CAL PROVIDER ENROLLMENT FOR PHYSICIAN PROVIDERSDHCS • 12:15 – 1:45 p.m.Physicians must re-enroll in Medi-Cal as one of the provisions of the Affordable Care Act (ACA). This training will cover basic instructions and guidelines on the proper way to complete a Provider Enrollment Application Package. We will discuss the importance of reviewing and understanding program requirements and how to avoid common mistakes when completing enrollment forms. We will also cover specialized physician enrollments, important changes to the program due to ACA implementation, and where to find additional program information and PED contact information.

APRIL 3: STRATEGIC PLANNING FROM VISION TO ACTION - A SELF-GUIDED

PROCESSRachel Smith • 12:15 – 1:15 p.m.Learn how simplified strategic planning and personal coaching can get you, your practice or your organization where you want to go. In this interactive webinar you will get to develop your own vision and strategic plan with tools to ensure you can walk away with immediate items, tools you can use again and how to obtain coaching support to implement the remaining steps of your plan.

APRIL 10: PREPARING FOR EHR IMPLEMENTATION AND CONVERSIONDavid Ginsberg • 12:15 – 1:15 p.m.Many EHR system implementations fail or stumble due to common mistakes made during implementation. This webinar will review common pitfalls, what you should insist your vendor provide (project plans, timelines), setting up files (order sets, pick lists, etc.), the importance of all stakeholder involvement, the danger of scanning paper charts, and resources to support you.

APRIL 17: VALUING, SELLING, BUYING OR TRANSITIONING A PRACTICEDebra Phairas • 12:15 – 1:15 p.m.Considering retirement? Selling or wanting to buy a practice? Making this transition requires planning and sufficient time to accomplish this effectively for your patients, staff and family. California has a high cost of living, which makes it more difficult for physicians to sell, transition, start, or purchase a practice. Learn creative strategies to help you accomplish your goals. This seminar will discuss the options, including: bringing in an associate, recruiting or selling the practice. Included is the latest information on valuation methodology for selling, divorce or estate planning

APRIL 24: CALIFORNIA’S HEALTH BENEFIT EXCHANGE: HOW IT WILL IMPACT YOUR PRACTICE AND CHANGE COMMERCIAL INSURANCEBrett Johnson • 12:15 – 1:45 p.m.Beginning in 2014, California’s private health insurance market will never look the same – individuals and small employers will be able to purchase health insurance coverage through the state’s health insurance exchange, now named Covered California. It is estimated that by the end of 2016, over one in five Californians will

get their health insurance through the Exchange. Furthermore, with the selection of exchange plans occurring no later than April of 2013, payors are likely to begin reaching out to physicians regarding exchange products soon, if they have not already (e.g., Anthem Blue Cross and Blue Shield of California). In this presentation, you will learn more about California’s exchange and what it will mean for physicians. You will also gain an understanding of some of the risks and benefits of contracting to provide services to exchange enrollees.

MAY 1: THE POWER OF THE PEN – THE PHYSICIAN’S RESPONSIBILITY IN PRESCRIBING AND REFERRING FOR MEDI-CAL PATIENTSDHCS • 12:15 – 1:15 p.m.Presented by the Department of Health Care Services (DHCS), this webinar will help you understand the importance of documentation, understand the physician’s role in prescribing/ordering/referring, and increase awareness of fraud and abuse in prescribing and referring.

MAY 8: TIME MANAGEMENT – HOW TO QUICKLY MAKE DECISIONS ON WHAT MATTERS MOSTRachel Smith • 12:15 – 1:15 p.m.Learn how to value what matters most and achieve your goals by understanding what you are giving away and practicing simple tools to find solutions (not excuses) to get what matters most checked off the list. This interactive webinar will provide live one-on-one coaching to illustrate and use the techniques taught in this session.

MAY 15: ENFORCEMENT PROVISIONS OF THE MEDICAL PRACTICE ACTMedical Board • 12:15 – 1:15 p.m.Presented by the Medical Board of California, this webinar will describe basic facts about physicians licensed by the Board, including residence, age and specialties. Additionally, learn about laws regarding the Medical Board’s enforcement program, including the factors that can get a physician into trouble (most common mistakes, complaints and actions); the process from complaint receipt to adjudication; and why there is a physician interview and the benefits to fully responding. The webinar will also

cover the sunset review process and the issues that are being discussed at the legislative level to enhance the law for consumer protection.

MAY 16: ESSENTIALS FOR ICD-10-CM: PART 1AAPC • 7:45 – 8:45 a.m. or 12:15 – 1:15 p.m.Continued on May 23 and 30.This three-part series gives your staff a high-level overview and fundamental knowledge of ICD-10. You’ll learn documentation challenges, the differences with ICD-9, and how ICD-10 will affect each business area of your practice.

MAY 22: DOCUMENTATION AND CODING AUDITING: LESSONS LEARNEDAAPC • 12:15 – 1:15 p.m.Documentation and coding are critical elements to both practice revenue as well as compliance. At a minimum your practice may be losing revenue due to improper coding or documentation. Worse, you may be exposing your practice to tremendous compliance and financial risk. During this 60-minute webinar, join expert auditors from AAPC Physician Services who will share lessons learned from having conducted over 75,000 audits

MAY 23: ESSENTIALS FOR ICD-10-CM: PART 2AAPC • 7:45 – 8:45 a.m. or 12:15 – 1:15 p.m.Continued from May 16 and ends May 30.This three-part series gives your staff a high-level overview and fundamental knowledge of ICD-10. You’ll learn documentation challenges, the differences with ICD-9, and how ICD-10 will affect each business area of your practice.

MAY 30: ESSENTIALS FOR ICD-10-CM: PART 3AAPC • 7:45 – 8:45 a.m. or 12:15 – 1:15 p.m.Continued from May 16 and 23.This three-part series gives your staff a high-level overview and fundamental knowledge of ICD-10. You’ll learn documentation challenges, the differences with ICD-9, and how ICD-10 will affect each business area of your practice

JUNE 5: A GUIDE TO UPDATING YOUR PARTNERSHIP AND SHAREHOLDER AGREEMENTSDebra Phairas • 12:15 – 1:15 p.m.How long has it been that your partnership or group practice reviewed your agreement to ensure it reflects current trends and issues in the medical environment? As consultants, we are frequently called in when a crisis occurs, for example sudden death, disability or departure of a physician. The agreement the doctors signed many years ago may be vague, contain outdated values for buy-in/buy-outs or none at all, income distribution formulas may be sowing seeds of discontent or the group is suddenly faced with an untimely departure of a revenue producing doctor and also a steep buy-out. This workshop will cover the elements of partnership/shareholder/buy-sell issues and current trends, particularly the differences between junior/senior members.

JUNE 19: WHAT TO EXPECT FROM A MEDI-CAL AUDITDHCS • 12:15 – 1:15 p.m.Presented by the Department of Health Care Services (DHCS), this webinar will help you understand the role of utilization oversight and claims monitoring, increase understanding of the audit process and possible outcomes, and understand common problems and methods to improve documentation.

JULY 24: PROTECT AND PRESERVE YOUR PATIENT RELATIONSHIPSNancy Heard, M.D. • 12:15 – 1:15 p.m.Presented by the Department of Health Care Services (DHCS), this webinar will help you increase understanding and awareness of the impact of fraud, waste and abuse on patient care, and discuss methods to prevent abuse and ways to preserve the integrity of the physician/patient relationship.

AUG. 28: MEDICARE: PROPOSED CHANGES FOR 2014 Michele Kelly • 12:15 – 1:15 p.m.This webinar will focus on proposed

policy changes to the physician fee schedule for the year 2014 (excluding any discussion on the SGR, or revised payment methodology). This discussion will provide an opportunity for physicians to hear how new or revised policies may impact their practice, and allow them to provide input to CMA during the Notice and Comment period.

SEPT. 4: APPROPRIATE PRESCRIBING AND DISPENSING: NEW MEASURESMedical Board • 12:15 – 1:15 p.m.Representatives from the Medical Board of California will discuss outcomes from the Forum to Promote Appropriate Prescribing and Dispensing, held February 2013, including what the Board is proposing/supporting; what the legislature is proposing, and how these measures will be implemented if adopted.

SEPT. 11: CALIFORNIA’S HEALTH BENEFIT EXCHANGE: THE POSITIVES AND PERILS OF CONTRACTINGBrett Johnson • 12:15 – 1:45 p.m.Beginning in 2014, California’s private health insurance market will never look the same – individuals and small employers will be able to purchase health insurance coverage through the state’s health insurance exchange, named Covered California. It is estimated that by the end of 2016, over one in five Californians will get their health insurance through the Exchange. In October of 2013, Californians will be able to access the Covered California website and begin enrolling in plans for the 2014 benefit year. Depending on health plans’ distribution of enrollees, a surge of physician contracting efforts may occur as these plans attempt to ensure adequate networks are in place prior to January 1, 2014. In this presentation, you will learn more about California’s exchange and what it will mean for physicians. You will also gain an understanding of some of the risks and benefits of being contracted to provide services to exchange enrollees.

SEPT. 12: ICD-10 DOCUMENTATION FOR PHYSICIANS: PART 1AAPC • 12:15 – 1:15 p.m.Continued on Sept. 19 and 26.

This three-part series covers the key information necessary to understand key documentation elements to help you not only prepare for ICD-10, but for all the regulations surrounding your practice today.

SEPT. 18: RECIPE FOR FINANCIAL SUCCESS: KEY STEPS TO INCREASING YOUR NET INCOMEDebra Phairas • 12:15 – 1:15 p.m. Physicians and office managers need business management skills, particularly in the financial area. This workshop will teach critical skills in analyzing the practice profit/loss statement, accounts receivable ratios and staffing patterns and how to access specialty comparison norms. At least one source of comparison data specific to your medical specialty will be given to each participant

SEPT. 19: ICD-10 DOCUMENTATION FOR PHYSICIANS: PART 2AAPC • 12:15 – 1:15 p.m.Continued from Sept. 12 and ends Sept. 26.This three-part series covers the key information necessary to understand key documentation elements to help you not only prepare for ICD-10, but for all the regulations surrounding your practice today.

SEPT. 26: ICD-10 DOCUMENTATION FOR PHYSICIANS: PART 3AAPC • 12:15 – 1:15 p.m.Continued from Sept. 12 and 19.This three-part series covers the key information necessary to understand key documentation elements to help you not only prepare for ICD-10, but for all the regulations surrounding your practice today.

NOV. 6: EXTERNAL AUDITORS AND YOU: MEDI-CAL RECOVERY AUDIT CONTRACT PROCESSDHCS • 12:15 – 1:15 p.m.Presented by the Department of Health Care Services (DHCS), this webinar will help you gain information on the current status of the Medi-Cal external audit contract process, understand rules and timelines for implementation, and understand how to work with external auditors.

NOV. 13: MANAGING DIFFICULT EMPLOYEES AND REDUCING CONFLICTSDebra Phairas • 12:15 – 1:45 p.m.Very few medical or business schools teach hands-on human resources management skills and techniques. This information-packed workshop will teach you the secrets of how to lead, coach and manage difficult employees; set practice values; and reduce conflict in the practice.

DEC. 4: MEDICARE: 2014 NEW RULESMichele Kelly • 12:15 – 1:15 p.m.This webinar will focus on final rules from the Medicare Physician Fee Schedule that will affect physician practices during 2014 and beyond. This will help you prepare for any continuing or new programs that may negatively impact payments, as well as prepare you for revisions to policies that may impact your billing and reimbursement.

DEC. 5: ICD-10 DOCUMENTATION FOR PHYSICIANS: PART 1AAPC • 12:15 – 1:15 p.m.Continued on Dec. 12 and 19.This three-part series covers the key information necessary to understand key documentation elements to help you not only prepare for ICD-10, but for all the regulations surrounding your practice today.

DEC. 12: ICD-10 DOCUMENTATION FOR PHYSICIANS: PART 2AAPC • 12:15 – 1:15 p.m.Continued from Dec. 5 and ends Dec. 19This three-part series covers the key information necessary to understand key documentation elements to help you not only prepare for ICD-10, but for all the regulations surrounding your practice today.

DEC. 19: ICD-10 DOCUMENTATION FOR PHYSICIANS: PART 3AAPC • 12:15 – 1:15 p.m.Continued from Dec. 5 and 12.This three-part series covers the key information necessary to understand key documentation elements to help you not only prepare for ICD-10, but for all the regulations surrounding your practice today.