Elisa Videra Cloud Connect Meet User Guide v1

Elisa Videra Elisa Videra Cloud Connect Meet User Guide 1/33

Copyright © 2018 Elisa Videra Ltd. All rights reserved

Elisa Videra Cloud Connect Meet

User Guide v1.1



Table of Contents

1. INTRODUCTION ........................................................................................................................ 3

1.1 Video best practice ............................................................................................................. 3

2. WELCOME TO USE ELISA VIDERA CLOUD CONNECT MEET ..................................................... 4

3. HOW TO JOIN A MEETING WITH THE ELISA VIDERA CLIENT (TBA) ......................................... 7

3.1.1 Using in-call controls ................................................................................................... 7

4. HOW TO JOIN A MEETING WITH THE MOBILE APPLICATION (TBA) ........................................ 15

4.1.1 Using in-call controls ................................................................................................... 15

4.1.2 Mobile application for Android ................................................................................... 18

5. HOW TO JOIN A MEETING VIA A BROWSER ............................................................................ 19

5.1 How to place a call with browser ....................................................................................... 19

5.2 Enabling screen sharing ...................................................................................................... 23

5.3 How to adjust the settings of the call ................................................................................. 25

6. HOW TO JOIN A MEETING VIA SKYPE FOR BUSINESS .............................................................. 27

6.1 How to place a call with Skype for Business ....................................................................... 27

7. HOW TO JOIN A MEETING VIA A VIDEO CONFERENCING ENDPOINT ..................................... 29

8. HOW TO JOIN A MEETING VIA A MOBILE PHONE (AUDIO ONLY) ........................................... 30

9. HOW TO TRANFER THE CALL BETWEEN DEVICES .................................................................... 31

9.1 From web browser ............................................................................................................. 31

9.2 From Skype for Business ..................................................................................................... 31

9.3 From endpoint .................................................................................................................... 31

10. HOW TO USE CLOUD CONNECT MEET WITH REC.CONNECT .................................................. 32



1. INTRODUCTION

The Elisa Videra Cloud Connect Meet Video service provides national and multi-national enterprise

customers with a cloud-based video conferencing capability across their global footprint.

This document is to provide you with simple step-by-step instructions on how to use the key features

of the Cloud Connect Meet service from a number of devices.

1.1 Video best practice

The Cloud Connect Meet service makes it easy to host and participate in video meetings, regardless

of the device you’re using. It provides a consistent user experience that removes complexity from the

user. However there are a few tips that can make your video meeting as effective as possible:

Remember that a video meeting is still a meeting and normal business codes of etiquette and dress

code apply.

Try to make yourself familiar with the system or application you intend to use for video prior to your

video meeting to avoid an awkward ten minute delay while you try and work things out.

If you are using a room-based system, ensure the microphone isn’t too close the system speakers and

near the attendees instead.(please note participants do not need to be right on top of the microphone

to be heard)

Make sure there is nothing blocking the microphone from the participants that wish to speak

Make sure the microphone is positioned away from other noise sources such as computer fans or

projectors



2. WELCOME TO USE ELISA VIDERA CLOUD CONNECT MEET

When a user account has been created for you for Elisa Videra Cloud Connect Meet you will receive

one or two emails from [email protected] depending of your provisioning model. Users which

has been provisioned with Active Directory integration receive single email and users which has been

provisioned with manual onboarding receive two emails. Content of the emails is following:

Picture 1: Virtual Meeting Room details

Picture 2: Password for Cloud Connect Meet additional services

mailto:[email protected]



You can install the Outlook add-in from https://meet.video/outlook.vsto with Internet Explorer only

and use your email address and the password received to sign into it. With the Outlook add-in you are

able to add the meeting with the invitation into Outlook.

Outlook add-in supports following functionalities:

• Meetings

o Meeting invitation to your own meeting room

o Meeting invitation to one time VMR (Additional service)

▪ Meeting can be accessed 30minutes before the meeting scheduled start time

• VMR settings

o Manage host and guest PIN codes of your VMR and one time VMR

o Manage user account password (Non active directory user)

o Manage the VMR layout “amount of main screen views”:”small picture views”

o Enable and disable the speaker name visibility

https://meet.video/outlook.vsto



If you enable the PIN codes for your VMR or one time VMR following policies applies:

Access Roles Host PIN Guest PIN

Hosts must enter a PIN but Guest do not

Participants who enter the PIN have Host privileges. The conference will not begin until they have joined, and will finish a minute or so after the last Host leaves. All other participants have Guest privileges and do not need to enter a PIN. They will see a holding screen until the first Host joins.

Enter the PIN Leave blank

Hosts and Guests must enter different PINs

Participants who enter the Host PIN have Host privileges. The conference will not begin until they have joined, and will finish a minute or so after the last Host leaves. Participants who enter the Guest PIN have Guest privileges and will see a holding screen until the first Host joins.

Enter the PIN (must be different from the Guest PIN)

Enter the PIN* (must be different from the Host PIN)



3. HOW TO JOIN A MEETING WITH THE ELISA VIDERA CLIENT (TBA)

The Elisa Videra Cloud Connect Meet video service can be accessed via desktop with native

applications from Windows, Mac OS X and Ubuntu Linux. Supported operating systems are:

• Microsoft Windows 7 and later

• Mac OS X 10.11 and later

• Ubuntu Linux

• iOS

• Android

The desktop client does not verify TLS certifications and therefore should not be used on untrusted

networks.

Further details announced of the Elisa Videra desktop client will be announced later.

Today you may use the Polycom RealPresence desktop application, Skype for Business or WebRTC to

join the meetings.

3.1.1 Using in-call controls

Once in the meeting you have multiple meeting controlling activities available to you.

Picture 3: User on a call



On the left side you will see chat window which works between the desktop and mobile application,

web browsers and Skype for Business.

The top left displays a roster which shows the participant status with the following stages



Action Description Icon

Change your camera and mic during a call

1. From the toolbar at the bottom of the window, select Change camera and microphone 2. In the Microphone and Camera sections, select the desired devices from the dropdown menus 3. Select Change camera/microphone

Change your speakers during a call

From the bottom right of the screen, select Volume. At the top of the volume control, select the settings icon, then from the drop-down menu select the device to use.

Share your screen with all other participants

1. From the toolbar at the bottom of the window, select Share screen 2. Select the window or screen you want to share. The best way to share a PowerPoint presentation is to start the Slide Show from within PowerPoint first, and then tab to share your screen, and select the Slide Show window. NB The ability to present into a conference may have been restricted to Hosts only.

Share images or PDFs with all other participants

1. From the toolbar at the bottom of the window, select Share images or PDFs 2. Drag and drop the file(s) you want to share into the application window. You can add multiple files, and they can be a combination of images and PDFs. Each image will be converted into an individual slide, as will each page of each PDF 3. Select Start presenting. The first slide will appear in a presentation thumbnail at the top left of the screen (or in the main video window if you are presentation-only). Use the left < and right > on-screen controls to scroll through the slides. You can make the slides appear in your main video window by clicking on the presentation thumbnail 4. To stop sharing the slides, from the toolbar select Stop presenting NB The ability to present into a conference may have been restricted to Hosts only.




View a presentation being shown by another participant

When a participant starts a presentation, you will automatically see the content they are sharing as your main image, and the image of the participants will reduce to a small thumbnail at the top left corner. You can toggle between viewing the presentation and viewing the participants by clicking on the thumbnail.

View a presentation in a separate window

Whether you are the presenter or a participant, you can view the current presentation in a separate pop-out window. To do this, from the bottom right of the screen select Open presentation in new window. To close the window, from the bottom right of the screen select Close.

View a presentation at a higher (or lower) refresh rate

When a participant is showing a presentation, by default you receive it as a series of still images. This is suitable for documents and screens being shared, but if the presentation contains a lot of movement it may appear jerky. If this is the case, you can elect to receive the presentation in full motion as HD video. To do this, from the bottom right of the screen select View full motion presentation. To return to the default view, select View still image presentation.

Start sending and receiving video

(For users who have initially joined without audio and video) From the toolbar at the bottom of the window, select Connect with audio and video. Select the camera and microphone you wish to use, and then select Start

Start sending and receiving audio

(For users who have initially joined without audio and video) From the toolbar at the bottom of the window, select Connect with audio only.

Stop/start sending your video to other participants

From the toolbar at the bottom of the window, select Disable my camera or Enable my camera

Stop/start sending your audio to other participants

From the toolbar at the bottom of the window, select Mute my microphone or Unmute my microphone.




View the video image full screen/exit full screen

From the toolbar at the bottom of the window, select Go full screen or Exit full screen.

Stop/start viewing the video of yourself

The video of yourself that is being sent to other participants is shown in a thumbnail at the top right of the screen. To hide this,

select the Hide self view icon at the top right of the image. It will be replaced by a small Show self view icon; select this to view your image again.

View a list of other conference participants

When using application, a list of all other conference participants will be shown to the left of or at the bottom of the screen. You can scroll through this list, or use the search box at the top of the list, to view other participants. You can show and hide this participant list by clicking on the Hide side bar < and Show side bar > icons at the bottom right of the list.

Send and receive chat messages, and share online videos and images

(Available when chat has been enabled by the administrator) At the bottom of the screen there is a Chat room area or tab, which shows the messages sent by participants in the conference. To send a message, type it in the text box. Messages are visible to everyone else in the conference with a chat-capable client (such as Lync / Skype for Business or application). You can also share videos and images by pasting their URL into the text box.

Show or hide the roster or chat room

To hide or show the side panel (containing the list of participants and the chat room), select the arrows at the bottom left of the screen. To hide the chat room within the side panel so that only the roster is shown, or to expand it so that only the chat room is shown, select the arrows to the right of the chat room title bar.

Prevent/allow others from joining the conference

(Requires Host privileges) From the top left

of the screen, select the menu icon and then select Lock conference or Unlock conference. The impact of locking depends on whether or not the Virtual Meeting Room or Virtual Auditorium being used has a Host PIN.




Allow a participant to join a locked conference

(Requires Host privileges) Participants who are waiting to join a locked conference are indicated in the roster by a red "waiting"

icon . To allow these participants to join the conference, click on the green telephone icon next to their name.

Allow waiting Guests to join a new conference without a Host

(Requires Host privileges) Normally, Guests can join a conference only after first Host has joined. However, this does not apply if the Host joins as control-only. If you have joined a conference as a control-only Host and want Guests to join, from the top left of

the screen, select the menu icon and then select Start conference.

Add a participant to the conference

(Requires Host privileges)

1. Select the menu icon and then select Add a new participant. 2. At the prompt, enter the address of the person you want to dial. 3. If you want to use a protocol other than SIP (the default)select either Automatic, H.323, Lync/Skype or RTMP. Automatic means that the protocol will be selected according to how your administrator or service provider has configured the system. RTMP is typically used when connecting to a streaming or recording service. 4. Select whether you want the participant to have Host or Guest privileges. 5. Select OK.

Mute/unmute another participant

(Requires Host privileges) From the participant list, to the right of the participant's name select Mute participant or Unmute participant.

Muting all Guests


of the screen, select the menu icon and then select Mute all guests.




Send DTMF tones

(Requires Host privileges; you must be joined to the call using audio, or video and audio) From the participant list, select the participant to whom you want to send DTMF tones, and then next to Keypad select Open. This feature is generally used to communicate with external systems(such as audio bridges, automated switchboards, and recording devices) after they have been added to the conference

Change the role of a participant

(Requires Host privileges; you cannot change your own role to Guest.) From the participant list, select the participant's name, and then use the radio buttons to select whether their role will be Host or Guest. Participants who have joined via a Lync / Skype for Business meeting will have a role of External; their status cannot be changed.

Stop sending presentation to a participant

(Requires Host privileges) When a participant is sharing a presentation, other participants receive both the presentation and the main video. However, you may want to receive just the main video on a particular endpoint (for example, if you are using a meeting room system and you are already viewing the presentation on your mobile device). To do this, from the participant list, select the participant's name and then uncheck View presentation on endpoint




Transfer a participant to another VMR

(Requires Host privileges) From the participant list, select the participant's name and then next to Transfer participant select Open. Enter the alias of the conference you wish to transfer the participant to, whether they should join as a Host or Guest, and the PIN if applicable, then select OK. You can transfer any participant, including yourself.

Disconnect another participant

(Requires Host privileges) From the participant list, select the participant's name and then select Disconnect.

Disconnect all participants (including yourself)


of the screen, select the menu icon and then select Disconnect all participants.

Disconnect yourself from the conference

From the toolbar at the bottom of the screen, select Disconnect

Mute or change the volume of the audio coming from the conference

From the bottom right of the screen, select Volume.

View diagnostic information about your call (when connected with audio or video)

From the bottom right of the screen, select Call statistics. This brings up an overlay dialog that displays the server version of the host system. Further statistics may also be displayed, if available, such as incoming and outgoing audio and video bitrates, and how many data packets have been lost and received etc.



4. HOW TO JOIN A MEETING WITH THE MOBILE APPLICATION (TBA)

To be announced later.

4.1.1 Using in-call controls

On the meeting you can do multiple meeting controlling activities.

Action Description

Mute and unmute yourself

To put yourself on mute, or to unmute yourself, toggle the Mute button:

Muting and unmuting another participant*

To mute or unmute a conference participant's audio:

1. Select the participant.

2. Toggle the Enable audio from participant setting:

Muting all Guests*

From the left of the screen, select and then Mute all guests or Unmute all guests.

Control the volume

To adjust the volume of the sound coming from the conference, use your device's volume controls.

Add a participant to the conference*

1. From the left of the screen, select and then Add a new participant.

The following screen will appear:

2. Select from the available options:

• to call someone already in your Contacts, select Contacts

• to call someone you have recently called from the App, select Recents

• to call anyone else, select Enter Manually. In the Address field enter the number or URI of the participant, and then select



Action Description

the Protocol. (Note: Automatic means that the protocol will be selected according to how your administrator or service provider has configured the system.)

A call will be placed from the Virtual Meeting Room or Virtual Auditorium to the participant. If and when the participant answers the call they will join the conference and appear on the participant list.

Prevent/allow others from joining the conference*

From the left of the screen, select and then Lock conference or Unlock conference.

Share images From the top left of the screen select and then select the image you

want to share. To stop sharing, select . Toggle between presentation and participants

If you have enabled video and another participant is sharing a presentation, the presentation will automatically be shown in the main video window. To view the conference participants instead:

• In portrait mode: tap on the video window. You can toggle back to the presentation by tapping on the video window again.

• In landscape mode: tap on the small window at the top left of the screen. You can toggle back to the presentation by tapping on the top left window again.

Stop showing presentation on an endpoint

If you are using another video endpoint in addition to your Mobile application, and another participant is showing a presentation, you may want to view the presentation on your application client and view the participants on the video endpoint. To do this:

1. From the list of participants, select your video endpoint.

2. Toggle View presentation on endpoint to Off.

Send/view chat messages

When there are new messages, a badge will appear on the menu icon

showing the number of unread messages: .

To view the messages, or to send a message, select the menu, and then select Show Chat.

To return to the main conference view, select the conference name at the top left of the screen.



Action Description

Use a headset or speaker

To toggle between a headset and your device's speaker, select the headset or speaker icons:

Note that if you do not have a headset connected, audio will come out of the device's speaker regardless of this setting.

Change cameras

To toggle between your front and back cameras, rotate the device to landscape. The main video will then go full screen with a toolbar at the

bottom. Select the camera icon: Disconnecting another participant*

To remove a participant from the conference:

1. Select the participant, or left-swipe the participant.

2. Select Disconnect participant. Disconnect yourself from the conference

1. From the top left of the screen, select Exit.


2. Select Yes.

Disconnect all participants (including yourself)*

1. From the left of the screen, select and then Disconnect all participants.


2. Select Disconnect all. * You must have Host privileges to use this feature.



4.1.1.1 Client Settings

Setting Description

Domain The domain that will be appended to any URIs that are dialled from this client that do not already include a domain.

Username / Password

Not used on Cloud Connect Meet service

Display Name The name for this user, which will appear to other conference participants. If you don't set a name here, your device's name will be used.

Open Device Privacy Settings

Allows you to control the client's access to your device's: • location • calendars • photos • microphone • camera • mobile data.

Remember Passwords?

Not used on Cloud Connect Meet service

4.1.2 Mobile application for Android

To be announced later



5. HOW TO JOIN A MEETING VIA A BROWSER

The Elisa Videra Cloud Connect Meet video service can be accessed from any modern, standards based

browser through a technology called WebRTC. This enables the browser to send and receive high-

quality real-time video. The instructions below show you how to use this service.

Product Version Notes Screen sharing Operation system

Google Chrome WebRTC (VP8/VP9/H.264)

43 and later

Supports screen and document sharing via plugin

Microsoft Edge ORTC

20.10532 or later

Earlier versions will connect over RTMP and use Flash video.

Supports only document sharing

Mozilla Firefox 39 and later

Supports screen and document sharing

Microsoft Internet Explorer

11 and later

Requires Flash Player 11 and later ActiveX® plug-in, and must not be in Compatibility View.


Not supported on Windows 10

Apple Safari 6 and later

(Mac OS X only) Safari versions 6-10 requires Adobe Flash Player 11 and later plug-in. Safari version 11 onwards uses WebRTC.


Mac OS X

Opera 23 and later


Notes:

• We recommend using the latest publicly released version of a browser

• RTMP media streaming is also supported in all browsers

• Instant Messaging to and from Lync / Skype for Business clients is supported

in all browsers

5.1 How to place a call with browser

We recommend using a headset when using the Web App.

To make a call to a conference in a Virtual Meeting Room:



1. Open the link that was provided to you by the conference organizer or go to https://meet.video and type the details manually. You will be prompted to enter any information not provided by the link

2. In the Person or conference to call field, enter the alias of the conference you wish to join.

You can click on History to select from a list of previous calls.

3. Enter Your name. When you join the conference, this name will be visible to everyone else. It will appear in the participant list on the left of the screen - this is a roster of all participants, and appears in all applications.

4. Select Connect . By default this will make a call with video and audio, but you

can also use the drop-down menu to Connect with audio only , or join

in Conference control and receive/send presentation only mode (i.e. without audio or video).

Each time you make a call, application will remember your most recent connection choice.

If you get an Invalid conference message, this is most likely because the conference to call text was entered incorrectly.

5. If the address you have been given is for an IVR/reception service, you will be asked to enter the Extension or Lync / Skype for Business Conference ID. This should have been provided to you in the meeting invitation. When you have entered it, select Connect.

6. If the conference is PIN-protected, you may be prompted to select whether to join as a Host or Guest, or asked to enter an appropriate PIN. When you have done so, select Connect.

7. The first time you use the application, you will be asked to select your camera, microphone and speakers from the drop-down lists. In order to activate your camera on Internet Explorer, Safari versions 6-10 and Edge 20.10531 or earlier, you must enable Adobe Flash by selecting Allow, and checking Remember.

8. Microphone, camera and speaker can be tested on the view before the meeting.

After the right microphone has been selected you should see the blue bar going from left to right below of the chosen microphone. If this is not happening please check your microphone settings from your device settings.

After the right camera has been selected you should see the camera picture below of the chosen camera. If this is not happening please check your camera settings from your device settings.

After the right speaker has been selected you can test the device by clicking the PLAY TEST SOUND button, you should hear a sound but if you don’t please check your speaker settings from your device settings.

https://meet.video/



Picture 4: Allow devices on Chrome

Picture 5: Allow devices on Internet Explorer

Picture 6: Allow devices on Firefox



If you always use the same camera and microphone, and you always connect with video, you can skip this step in future by selecting Don't show me these options again. The settings can always be changed from the main page Settings section.

If the devices won’t work correctly please check does the browser has access to the devices. This can be done either via address bar or browsers settings.

Picture 7: Devices allowance settings on browser address bar

8. Select Start.

After a few moments you will be connected to the conference.

Picture 8: On a conference



5.2 Enabling screen sharing

You can share you screen or individual application with Google Chrome and Mozilla Firefox. Mozilla Firefox supports screen sharing without plugin.

Before you can use WebRTC via Google Chrome to share your computer screen with other conference participants, you must install the Pexip Screen sharing Extension.

To do this:

1. From within a Virtual Meeting Room or Virtual Auditorium, select Share screen .

If the extension is not already installed, you will see the following message:

2. Select Install. This will take you to the Pexip Screen sharing Extension on the Chrome web store.

3. Install the extension by clicking on the button at the top right of the page.

The following confirmation will appear:

4. Select Add extension.

You are now ready to share your screen.

The first time that you use service via Chrome to share your screen from a conference hosted at a particular domain, a confirmation window will appear:



Select OK to confirm that you want to share your screen.

From either the Your Entire Screen or the Application Window options, select what you want to share (any applications that are currently minimized won't appear on the list):

You can set the frame rate to use when sharing your screen. A lower frame rate will result in sharper images and is best for static presentations; a higher frame rate will be less sharp and is best for content where there is more motion. When using the Web App, prior to joining



a conference you can use the Screen sharing quality option (Settings > Advanced) to set the frame rate.

5.3 How to adjust the settings of the call

Call settings needs to be adjusted before the call by clicking the settings button on the

https://meet.video web page.

Picture 9: Settings on the main page

On the settings page you can

• chose and test the used camera, speaker and microphone

• select the used bandwidth for the call. If you know that you are on the network which doesn’t

have large bandwidth for you decrease the value to Medium(576kbps) or even to

Low(256kbps). If you have a good connection use Maximum(2464kbps) or High(1264kbps).

Remember to change the settings when you change networks

• Define how many frames you will send presentation out to other participants. Default is 2

frames per second. A lower frame rate will result in images with more Sharpness and is best

for static presentations; a higher frame rate will be less sharp and is best for content where

there is more Motion

• “Show confirmation when disconnecting” allows you to get rid of additional confirmation

when you end the call

• “View full motion presentation” allows you to receive the shared content in still images(Off)

or in video stream(On)

https://meet.video/



o Still images is suitable for documents and screens being shared. With this option,

service periodically takes a snapshot of the presentation and converts it to JPG format,

and sends that to the receiver at between 0.5 to 1 fps. For this reason, presentations

that contain a lot of movement may appear jerky to clients using this option. It is

preferable to use this mode because full motion presentation doubles the bandwidth

requirement

o Full motion presentation is suitable for presentations with a lot of movement. With

this option, service sends the presentation to the receiver as a video stream at up to

30 fps, so movement will appear smooth

• “Send anonymous usage statistics to Elisa Videra” when you have the tab on you will help us

to troubleshoot possible issues easier

• “Clear call history” button you can remove your earlier call history from the browser cache

Picture 10: Settings view



6. HOW TO JOIN A MEETING VIA SKYPE FOR BUSINESS

This section of the guide helps you to understand how you can use a Microsoft Skype for Business

client within a Cloud Connect Meet deployment. It explains how to make a call from Skype for Business

to a Virtual Meeting Room.

Calling from Skype for Business client is supported from following versions:

Skype for Business version Operating system

Skype for Business 2016 client Windows and OSX

Skype for Business 2015 client Windows

Skype for Business Mobile iOS/Android/Windows

Lync 2013 desktop client Windows and OSX

Lync 2011 desktop client OSX

Lync 2010 desktop client Windows

Skype for Business client support screen sharing and chat.

6.1 How to place a call with Skype for Business

Either click the link “Join using any video device or Skype for Business” on the invitation or copy the

address on it e.g. [email protected] to your Skype for Business client. When name has

been typed o the address field you can mouse is over the contact you can press the camera icon to

place the call to Virtual Meeting Room.

Picture 11: Select contact




Picture 12: View on the meeting

Service supports following DTMF codes for meeting controlling (Host user):

DTMF digits Control

*7 Toggle conference lock and unlock

*5 Toggle mute and unmute all guests

## Terminate the conference (disconnect all participants including yourself)



7. HOW TO JOIN A MEETING VIA A VIDEO CONFERENCING ENDPOINT

The Cloud Connect Meet service is accessible from all standards based video conferencing endpoints.

Just type the address [email protected] to the calling address and you will get

connected to the meeting.

If you are using H.323 only supported system you need to type [email protected].


DTMF digits Control








8. HOW TO JOIN A MEETING VIA A MOBILE PHONE (AUDIO ONLY)

You are also able to connect to Cloud Connect Meet Virtual Meeting Rooms with a traditional phone

call. Place a call to phone number listed below and then type the conference ID from your keypad

when prompted or if you have included on the invitation a link in a similar format as shown below you

may be connected to the meeting directly by entering the entire sequence. (PIN codes are optional)

+358942450190,,796677,,1234#

Conference ID PIN Code


DTMF digits Control




Dial-in phone numbers on the service are:

Country Number

Austria +43720880434

Belgium +3228083638

Denmark +4569918072

Finland +358942450190

Greece +302111982389

Italy +390694800244

Luxembourg +35227860322

Netherlands +31208081520

Norway +4723962949

Poland +48222922050

Portugal +351308800044

Spain +34911433454

Sweden +46852500832

Switzerland +41315280374

United Kingdom +442033181930



9. HOW TO TRANFER THE CALL BETWEEN DEVICES

Currently service doesn’t support to transfer the call between different devices, e.g. from video

conferencing endpoint to laptop.

If you have host and guest roles enabled on the meeting room and you are the only host on the

meeting, this means that when you leave from the call, the call ends. You can prevent the call to

disconnect by calling to the ongoing call as host.

In following chapters it is described how to do this with different devices. It is preferable to disconnect

the current used devices from the call before initiating the call from the new device to prevent the

unwanted echo to the meeting.

9.1 From web browser

You can dial in to the ongoing meeting as host as you would dial to any call. The service will ask your

role and possible pin code before you get connected to the meeting.

9.2 From Skype for Business

You can dial in to the ongoing meeting as host by adding the host pin code to the calling address

firstname.lastname**<PIN>@meet.video -> firstname.lastname**[email protected]

9.3 From endpoint

You can dial in to the ongoing meeting as host by adding the host pin code to the calling address

firstname.lastname**<PIN>@meet.video -> firstname.lastname**[email protected]



10. HOW TO USE CLOUD CONNECT MEET WITH REC.CONNECT

You can use the Elisa Videra Rec.Connect service together with the Cloud Connect Meet service via a

web browser. Start your meeting with any web browser and press the navigation icon at the top left

corner.

Picture 13: Launch rec.connect on web browser

After selecting REC.Connect you are prompted to type in your credentials or register to the service.

Picture 14: type your rec.connect credentials

After successfully typing your credentials you can either start the recording or start recording &

streaming via your chosen stream.



Picture 15: Start recording

Picture 16: Start recording & streaming via chosen stream

After you have started either recording or recording & streaming the recorder will join the meeting

and will be seen as a separate participant. Participants will also receive chat meesage that the

recording has been started or stopped. The recording may be stopped by pressing the Stop button on

the REC.Connect plugin.

Picture 17: Meeting is recorded

Elisa Videra Cloud Connect Meet User Guide v1

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