ELISA – ECM in SaaS mode I.R.I.S. & Cetrel. Agenda I.Challenges of ECM today The information &...
-
Upload
cora-robinson -
Category
Documents
-
view
216 -
download
2
Transcript of ELISA – ECM in SaaS mode I.R.I.S. & Cetrel. Agenda I.Challenges of ECM today The information &...
Agenda
I.I. Challenges of ECM todayChallenges of ECM todayThe information & volume challenge – our SaaS approachThe information & volume challenge – our SaaS approachI.R.I.S. & Cetrel: a strategic partnershipI.R.I.S. & Cetrel: a strategic partnership
II.II. ELISA, a Modular Service OfferingELISA, a Modular Service OfferingE-Folder, E-Archive and E-CollaborationE-Folder, E-Archive and E-Collaboration
III.III. Get a taste of ELISAGet a taste of ELISA
““We spent in 2009 We spent in 2009 € € 200’000 on paper, 200’000 on paper, and € 400’000 on physical Storage”and € 400’000 on physical Storage”Testimonial from a major Luxembourg Fund AdministratorTestimonial from a major Luxembourg Fund Administrator
The Volume Challenge
Companies spend $20 $20 to file a document, $120 $120 to find a misfiled misfiled documentdocument, and $220 $220 to reproduce a lost document.
7.5%7.5% of all documents get lostlost; 3%3% of the remainder get misfiled.
Professionals spend 5 to 15% 5 to 15% of their time reading information, but up to 50%50% looking for itlooking for it.
A document is copiedcopied in average 19 timesin average 19 times.
There are over 4 trillion paper documents in use 4 trillion paper documents in use in the U.S. alone, growing at a rate of 22% per year22% per year.
Some Numbers…
ELISA is dedicated ECM SaaS solution for companies willing to improve their Information Management while staying financially and operationally focused on their core business.
Our Proposal
CETREL S.A. was founded in 1985 and is a Luxembourg Based CETREL S.A. was founded in 1985 and is a Luxembourg Based company owned in equal shares by a Luxembourgish bank company owned in equal shares by a Luxembourgish bank consortium and the Swiss SIX Group.consortium and the Swiss SIX Group.
CETREL acts as Business Process Outsourcing partner:CETREL acts as Business Process Outsourcing partner:
Company Introduction CETREL
The national interbank direct debit clearing “DOM”The national interbank direct debit clearing “DOM” The secure messaging for regulatory reporting The secure messaging for regulatory reporting
”SOFiE””SOFiE” The multi-bank payment tool “MultiLine”The multi-bank payment tool “MultiLine” The service application for Financial Reference DataThe service application for Financial Reference Data The certification authority “LuxTrust”The certification authority “LuxTrust”
PSF Status: Regulated Outsourcing
I.R.I.S. and CETREL are I.R.I.S. and CETREL are Professional of the Financial Sector (PSF)Professional of the Financial Sector (PSF)
Authorization for outsourcingAuthorization for outsourcingControlled by the Luxembourg Financial Markets Authority Controlled by the Luxembourg Financial Markets Authority (CSSF)(CSSF)Enforces a secure and confidential processing of outsourced Enforces a secure and confidential processing of outsourced services services
I.R.I.S. & CETREL partnership
CETRELCETREL
Operator for the payment & card industryConfidentiality of information State of the art IT infrastructure Sophisticated support and help desk services Enforceable SLAs
I.R.I.S.I.R.I.S.
Key player in the field of ECM and IDR in different industry sectorsCombination of Software Editor and Integrator competenciesStrong local and international presence for consulting and delivering technical support
A modular offeringELISA is a three-level solution, providing both the organization and the employee a centralized, secured and collaborative approach of document management.
A modular offeringELISA is a three-level solution, providing both the organization and the employee a centralized, secured and collaborative approach of document management.
A modular offeringELISA is a three-level solution, providing both the organization and the employee a centralized, secured and collaborative approach of document management.
A modular offeringELISA is a three-level solution, providing both the organization and the employee a centralized, secured and collaborative approach of document management.
A business-centered solution
ELISA includes advanced search capabilities and enhanced functionalities such as the automatic reclassification of documents, annotations and workflow.
ClassificationClassificationAutonomyAutonomy
CentralizationCentralization
Increase productivityIncrease productivityReduce costsReduce costs
SecuritySecurityConfidentialityConfidentiality InnovativeInnovative
Enhanced searchEnhanced searchIntegrated with Integrated with existing systemsexisting systems
CollaborativeCollaborativeWorkflowWorkflow
24/7 monitoring of infrastructure24/7 monitoring of infrastructure
Application availability 24/24 7/7Application availability 24/24 7/7 99,1% 99,1%
Maximum downtime period of 24 hours at a stretchMaximum downtime period of 24 hours at a stretch
Dedicated helpdeskDedicated helpdesk
Regular review meetingsRegular review meetings
Statistics and reportingStatistics and reporting
Standard SLA
More than a technical solution
ELISA is based on 3 pillars: a powerful & robust technology, operational excellence and a full range of professional services.
• Expert ECM consultant• Customized Workflows • Document scanning
services• Automatic indexation• Management of physical
archives• Destruction of documents
Professional Professional ServicesServices
• 24/7 Monitoring of infrastructure
• Access to helpdesk• Dedicated Account
Management• Service Level Agreement• Statistics and reporting
Operational Operational ExcellenceExcellence
• Highly secured IT systems • Management of access
rights and user profiles• Confidentiality and
guaranteed retention of information
• Access via Internet, VPN or leased lines
State of the Art State of the Art TechnologyTechnology
Scanning WorkshopScanning Workshop Scanner and Scanning software (I.R.I.S. Powerscan) Document classification and index extraction (IRISXtract for Documents)A scanning team to operate workshop
ELISA E-ArchivingELISA E-Archiving Single repository Access and views managed according to user profiles or user groups Dedicated Searches Leased Line
Next stepsNext steps Roll out to other departments (Private Banking, Legal, etc.)Customer to establish “Center of Excellence” internationally - Redistribution of Archiving Solution to other entities within the group
Customer Success Story (2/2)
Conclusion
ELISA, in SaaS-mode, allows dematerialization of ELISA, in SaaS-mode, allows dematerialization of documents, exchanges and processes faster than a documents, exchanges and processes faster than a traditional in-house approach.traditional in-house approach.
ELISA supports with a “pay-as-you-go philosophy” ELISA supports with a “pay-as-you-go philosophy” transparent and predictable costs.transparent and predictable costs.
ELISA provides a one-stop-shop access to secure document ELISA provides a one-stop-shop access to secure document lifecycle management.lifecycle management.
Contact
Jonathan LesieurECM Account Manager
I.R.I.S. Financial Services S.A.I.R.I.S. (Luxembourg) S.A.11, route des 3 cantonsBâtiment AltoL-8399 Windhof Luxembourgwww.irislink.com
Tel: +352 39 03 26 439Fax: +352 39 03 26 [email protected]
Esther NeffKey Account Manager
CETREL S.A.a SIX Group CompanyL-2956 Luxembourgwww.cetrel.lu
Tel: +352 3 55 66 225Fax: +352 3 55 66 [email protected]
Thank you for your Thank you for your attention !attention !