The Provider of Choice

Value First Preferred Vendor

Aging Services of MN Bronze Sponsor

MNDONA Silver Sponsor

Welcome,

Since the early 1990’s, Elim Preferred Services has been dedicated and passionate about providing the highest quality of cost-effective services and products for our customers with a commitment to excellence, integrity, and a desire to serve as the provider of choice in the long-term care industry.

Elim Preferred Services is first and foremost committed to our customers and our goal has always been service first.

We’re looking forward to establishing a long lasting relationship with you by providing the highest quality products that you can pass on to your residents.

Thank you for your business and for choosing Elim Preferred Services as your provider of choice.

Sincerely,

James Letich Chief Operating Officer

Elim Preferred Services will consistently provide the highest quality

of cost-effective services and products for our customer base with a

commitment to integrity, and a desire to serve as the provider of choice.

EPS is committed to serve seniors in the spirit of excellence.

In the accomplishment of our mission and purpose, EPS’s strategy is focused on providing innovative products, applications, and services that drive productivity improvements in targeted high growth market segments. We do so by developing value-added applications and solutions to foster continued market development and expansion. EPS is a product of the industry; none of our competitors can make that claim. Having been born from within the heart of long-term care, EPS is intimately aware of the issues facing the industry. EPS’s only reason to exist is to serve the industry that created it.

EPS consistently partners with manufacturers for product in-servicing for all staff. EPS staff is available to aid in product selection and offer alternatives. Our staff is familiar with each customer’s ordering patterns and product selections which enhances order accuracy and eliminates unnecessary freight costs. Orders can be placed verbally, faxed, emailed, by EPS website, or by a sales representative. Every customer will have a sales representative assigned as a main contact who will make scheduled routine visits. During routine visits sales representatives are available to deliver products and pick up returns eliminating unnecessary shipping costs. In the event of an emergency or outside of normal business hours, our sales representatives have access to our warehouse and are available to deliver products to our customers. EPS offers product training through our manufacturers for all of our product lines. Facility in-services, on line website training, storage room set up and par level management are available to each of our facilities.

• Incontinent care• Urologicals and Ostomy• Wound Care• Personal Care Products• OTC• Soaps and Lotions• Nutritional Supplements and Enteral Feeding• Infection Control• Sharps Containers and Syringes• Disposable Med/Surge• Housekeeping Supplies and Can Liners• Paper and Plastic Products• Respiratory Care• Diabetic Care• Beds, Wheelchairs, Bathroom Safety, Lifts• Mattresses and Positioning Products• Dispensers

Level of Service

Partnerships• Span America • Tena• Smith and Nephew • Gojo• Dacotah Paper • Kendall/Covidien • Nestle• Abott Nutrition • Arkray• American Diagnostics• 3M Advanced Wound care• Invacare• MedCare Products • MC Healthcare Joerns• NOA Medical • Teleflex Medical • Primary Products• And many more!

Product Lines

Epsmn.com is a fully interactive website allowing for product research, ordering, account reporting and is accessible 24 hours a day.

Our website displays the current product pricing, MSDS information, and product availability.

Shopping lists are available for use with the most frequently ordered items. Shopping lists can be created and maintained by either the customer or EPS.

Epsmn.com has no set-up or implementation costs. The staff of EPS can upload a customized order form based on the purchasing patterns of each individual customer as well as the user’s requested items.

The site also offers several different analytical reports including current open orders, open A/R, open quotes, purchase history and copies of invoices. These reports can be run at any time and either displayed on screen or downloaded directly into Microsoft Excel.

Ordering via Web

Inventory Optimization Solutions (IOS) offers an online tool that tracks inventory, creates purchase orders, and has a wide array of analytical tools available.

IOS is a fully interactive website accessible 24 hours a day and allows for inventory monitoring and analysis, ordering, and reporting.

IOS will track all price and cost information that the customer enters for each item.

The IOS reporting system can track each item from its procurement source, through the customer’s supply chain, to the use for each resident.

IOS can be used with an optional bar code system and hand held scanner for greater automation thus minimizing the potential for key stroke errors.

IOS can integrate with most billing software allowing for the proper charges to be assessed to each resident with minimal chance for error.

Ordering via iPad will enhance our current website capabilities and allow for greater portability and versatility while maintaining different supply rooms throughout the facility.

The iPad is a mobile and productive approach to accessing the most efficient online supply management tools.

Ordering via iPad

Inventory Optimization Solutions (IOS)

EPS has created a relationship with Partner Medical who is a national all inclusive DME biller for Long Term Care and Assisted Living.

Current billable supplies for long term care include Urological, Ostomy, Tracheostomy, Advanced Wound Care, and Enteral Feeding.

Current billable supplies for assisted living include Urological, Ostomy, Tracheostomy, Advanced Wound Care, Enteral Feeding, and incontinence management. They can also bill supplements and wipes through the elderly waiver program.

EPS/Partner Medical offers training for staff and residents educating them on the program and services offered.

EPS/Partner Medical has a no form program for the facilities they work with. An assigned sales representative will data collect onsite all paperwork required for initial preauthorization of insurance for each individual.

EPS/Partner Medical also offers back-billing on all products not billed by previous DME supplier.

EPS/Partner Medical offers an all-inclusive pump and maintenance program for all enteral residents. All pumps provided are maintained annually and documented with maintenance log that required per manufacturer.

Hands-On Service

EPS is pleased to offer education through Health Care Academy a leading provider of online training for Long-Term Care, Assisted Living, and Home Care.

HCA can help drastically improve the efficiency, accuracy, quality and satisfaction of your organization’s education.

HCA offers comprehensive QIS and MDS 3.0 training packages coupled with regulatory, CNA, nursing and administrator CE and leadership training.

Along with the QIS and MDS package, HCA also offers an all-inclusive Hospital readmission curriculum and assessment tool.

HCA’s long-term care curriculum includes:

• Required training & new-hire orientation

• Licensed nursing

• Leadership academy

• Patient care

• Mental health topics

• Quality Indicator Survey (QIS)

• MDS 3.0

The learning management system allows you to:

1. Create accounts for each member of your staff, allowing you to easily assign different coursework to different staff and departments.

2. Quickly access certificates of completion, detailed training records, and facility compliance reports.

3. Store training records on our server for six years or download to your computer in a spreadsheet.

4. Allow staff to test competency in basic learning and move on to advanced concepts faster with our Adaptive Learning Pathway (ALP).

5. Author your own Microsoft Word, PowerPoint or PDF files as lessons that can be assigned to your staff. Quizzes can be added to the end of any of your lessons.

6. Access coursework and administrative features via our website from virtually any computer, 24/7/365.

 

Education

Returned products must be in a sellable condition including, but not limited to:

• Product must be in original package

• Product must be in the same, full unit of measure as the original purchase, i.e. box, case, etc.

• Product and packaging must not be defaced, i.e. with hand writing, stickers, etc.

• Product must not be expired

Products returned after 90 days, and up to one year, will be assessed a 20% re-stocking fee.

Return freight charges will be deducted from the credit amount, except in cases of EPS’s error.

Special orders are subject to the manufacturers return policy, which may include a re-stocking fee.

Provide as much documentation as possible detailing the original sale, i.e. packing slips, invoices, etc. In cases of Medicare or insurance billed sales, include the resident name with the documentation.

Please contact customer service or your sales representative for details regarding the return shipment of the product.

Return Policy

Freight will be paid to your location by Elim Preferred Services on the following product minimum:

Standard minimum is $ 250.00Freight will be prepaid and added to the customer’s invoice on each of the following:

• Non Stock Items/Special Orders

• Next day delivery for over-sized items such as mattresses and equipment

• Premium delivery services including One Hour, Two Hour, and Three Hour.

• Orders received after 12:00pm CST requiring next day delivery.

Freight PolicyBack Orders: Our fill rates are among the highest in the industry. However, we occasionally experience out-of-stocks on some merchandise. It is our policy to pay freight on back orders.

3500 Holly Lane N. Suite 30Plymouth, Minnesota 55447

WEB www.epsmn.comPHONE 763.550.9486 TOLL FREE 800.967.1786FAX 763.550.1458