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Gateway Academy- Powering Growth

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Gateway Academy is an innovative learning project within CGAP funded by the MasterCard Foundation.

A curated online learning platform that will offer online and blended learning and cultivate communities of practice.

What is Gateway Academy?

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Financial inclusion means that all households and businesses, regardless of income level, have access to and can effectively use the appropriate financial services they need to improve their lives.

Benefits are significant for individuals and economies.

Linked to a country’s economic and social development, and plays a role in reducing extreme poverty.

What is Financial Inclusion and Why is it Important?

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We are: Global partnership of 34 leading development organizations, housed at the World Bank

We believe: Financial inclusion is an important enabler of poverty alleviation

We care about: Innovation driving services for the poor at scale and low cost

We do: Applied research, knowledge sharing and evidence-based advocacy with financial service providers, policy makers and fundersOUR VISIONA world where everyone has access to and can use the financial services they need to improve their lives.

OUR MISSIONTo improve the lives of poor people by spurring innovations and advancing knowledge and solutions that promote responsible, sustainable, inclusive financial markets.

What is CGAP?

INFLUENCE THROUGH EVIDENCE

• RESEARCH

• FIELD TESTING

• KNOWLEDGE PRODUCTS

• IMPLEMENTATION TOOLS AND TRAINING

• Convene Partner Events & Peer Learning

• CGAP.org (blog, multi-media, etc.)

• Microfinance Gateway

• Research & Publications

• Social Media

• Gateway Academy

BUILD COMMUNITIES OF LEARNING AND PRACTICE

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Gateway Academy

Why the Gateway Academy?• Human capacity is a critical component of

delivering financial services

• Limited human capacity is a significant challenge to advancing financial inclusion

• A major constraint to improving the capacity of financial institutions is limited access to affordable, high-quality training services

The Problem:

The Solution:

• Create a transformative impact on financial inclusion by increasing the reach of high-quality training content.

• Capture a significant audience by offering a solution that meets the audience’s needs in terms of user experience.

• Create lasting impact for those working to advance financial inclusion.

3 Main Components

Online learning

hub

Training provider capacity building

Research and

community

The Microfinance Gateway

Copyright © 2013 Accenture All rights reserved. 13

High-Level E-Learning Model

Gateway Academy

Training Partner 1

Training Partner 2

Training Partner 3

Training Partner 4

Training Partner 5

User 1

User 2

User 3

User 4

User 5

User 6

User 7

User 8

FSP 1

FSP 2Free, Self-paced, Online Courses

Fee-based, Instructor-led, Online

Courses

Fee-based, Blended Learning Courses

And then this happened…

Gateway Academy Vision

Short Term: • Procure a user friendly learning platform• Seed content through development of alpha and pilot courses• Build capacity of training service providers to develop quality

elearning

Long Term: Create a sustainable revenue model and the right enabling conditions to create a Gateway Academy that is independent of the World Bank.

Collaboration and Co-Creation Workshop

• Build credibility through partnerships

• Support organizational culture shifts around e-learning

• Build awareness of e-learning as an effective format for staff development

• Identify content partners and content priority areas

Key Considerations for Building the Gateway Academy

Collaboration and Co-Creation Workshop

• Identify mechanisms and business models for leveraging existing programs

• Resolve access challenges and give staff time to use the programs

• Align with FSP performance management systems, learning management systems and career progression processes

Key Considerations for Building the Gateway Academy

Collaboration and Co-Creation Workshop

• The market doesn’t exist.

• The platform is too costly for one training provider or financial service provider.

• Need to create buy-in.

How Do We Actually Do This?

Key Success Factors:

• Co-creation and collaboration with stakeholders

• Engaging senior managers, HR managers and learners- must create buy-in

• Creating buy-in and ownership through engagement and communication

• Stimulating both supply and demand

Collaboration and Co-Creation WorkshopMicrofinance Institutions

BanksBankers’ Associations

Microfinance AssociationsTraining Providers

UniversitiesOther Content Experts

On-line Instructional Design Experts HR Managers

Senior Executives

Who are our Stakeholders?

If you want to go quickly, go alone. If you want to go far, go together.

Advancing financial inclusion to improve the lives of the poor

www.cgap.org

Alpha - Prototype testing of various technologies, modes of learning and content. Successful prototypes will be developed into pilots. Pilot – Fully developed courses that are run with a selected group of users before public deployment. Pilots will be refined prior to Beta. Beta –Publically available courses, delivered for a fee, that will be refined through feedback and tested prior to full deployment.

Protoype, test, refine, pilot, refine, roll-out, refine: Continuous Learning

Playing the Matchmaker: Alpha Testing

FSP:Demand for content Content Expert /

Training Partner:

Supply of content

Matchmaking

FY 2017

• Deliver 5 prototypes, testing various modes of learning and content.

• Successful prototypes developed into pilots. • Contract award for e-Learning platform and provision of

instructional design• Development of 8 additional pilot courses. • Deployment of 4 publically available fee-based courses. • Develop/Implement Capacity Building Activities with

Training/Content Providers• Quality Control Issues worked out with platform provider

and partners • Annual E-Learning COP Workshop in SSA

Alpha Learning

Circle

Project Manage

rFSP

Training Provide

r/ Content Expert

Online Learning Firm

Platform

Provider

CGAP Team

Member

Online Instructiona

l Design Consultant

Monitoring,

Evaluation and

Learning Partner

The Project Manager will oversee alpha testing.

Staff member(s) of identified institutions will test content.

Has a contract with CGAP to digitize course content.

The firm working with the training provider to digitize content.

The firm working with CGAP to host alpha course on their platform.

Member of Gateway Academy team.

A consultant who will be working with CGAP to offer expertise and review of work done by the Online Learning Firm.

Facilitate development of learning agenda and implement MEL plan.

Alpha Learning Circle

Learning Circle Concept

E- Learning Market System

Demand Supply

Strategic Consultation

Technology Infrastructure

Mobile/Internet Availability

Regulations

Industry Standards

Digital Literacy

Sector Coordination

Licensing & Certification

E-Learning

Market Researc

h

Design Services

Quality Signalling

User Technical Support

Delivery Support

Consumer Protection

Privacy & Security

Capacity Building Trends

Financial Sector

Landscape

Technology

Landscape

Level of Economic

Development

Social

&

Cultur

al Nor

ms

Dem

ogra

phic

s

Humanitarian Emergencies & Conflict

Copyright Laws