2016

“Eleven Common Issues…”

I’ve worked in Technology for over 30 years, in senior management and as a

consultant.

After working in 120 companies, 10 different

industries and 5 countries, here are the top 11 issues that

I have routinely found with those who expressed problems

with the effectiveness of information technology.

#11- “Has ongoing problems with business / IT communications. ”

#10- “Routinely conducts IT initiatives

that have no measurable financial

justification.”

Revenue Enhancement – Will the outcome result in additional revenue? Speed to Market Customer Engagement Increase Sales New Product or Service

Cost Reduction - Will the outcome result in a real reduction in operating expense? Resources Administration Maintenance Production Costs Cost of Sales

Risk Mitigation – Will the outcome serve to protect the company and/or customers? Physical & Logical Security Regulatory / Industry Compliance Data & Intellectual Capital Loss Production & Product Safety Natural and Other Disasters

#9 “Conducts projects that do not

balance resources, scope and time.”

# 8 “Sponsors capital IT investments

without planning for the resulting

ongoing expense.”

# 7 – “Creates IT deliverables without

clearly articulated requirements…”

# 6 – “Routinely underfunds IT.”

# 5 – “Under-values available data.”

# 4 – “Engages in perpetual Analysis vs.

Decision Making.”

# 3 – “Is resistant to change or overly risk-averse.”

# 2 – “overemphasizes consensus and group

think over individual accountability.”

# 1 – “Views IT as a tactical support cost as opposed to a strategic

essential.”