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ELECTRONIC MEDICAL RECORDS SOFTWAREAugust 2017

CONTENTS4678

3339

Introduction

Defining EMR Software

The Quadrant

EMR FrontRunners Index

Runners Up

Methodology Basics

FRONTRUNNERS9 AntWorks Healthcare

10 Kareo Clinical EHR

11 Centricity Practice Solution

12 Practice Fusion

13 Electronic Medical Assistant

14 AdvancedMD

15 MediTouch

16 Prime Suite

17 NueMD

18 NextGen Healthcare

19 CareCloud Suite

20 EpicCare

21 IntelligentMedicalSoftware

22 PrognoCIS

23 drchrono EHR

24 athenaClinicals

25 Sevocity

26 Praxis EMR

27 CompulinkAdvantage

28 AmazingCharts

29 SOAPware

30 RxNT Suite

31 EHR 24/7

32 ChartLogicEMR

4A U G U S T 2 0 1 7

INTRODUCTION

This FrontRunners analysis is a data-driven assessment identifying products in the Electronic

Medical Records software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top 25-30 products in a quadrant format.

In the Electronic Medical Records FrontRunners graphic, the Capability axis starts at 2.70 and ends at 4.10, while the Value axis starts at 3.00 and ends at 4.20.

To be considered for the Electronic Medical Records FrontRunners, a product needed a minimum of 20 user reviews, a minimum capability user rating score of 3.0 and a minimum value user rating score of 3.0. In most cases, we evaluate hundreds of products and feature 20-25 as FrontRunners; all products that qualify as FrontRunners are top performing products in their market.

I N T R O D U C T I O N

5A U G U S T 2 0 1 7

Each product falls within a designated quadrant based on their axis scores. Dependent on the specific needs of the software buyer, a product placed in any quadrant category could be a good fit.

QUADRANT CATEGORIES:

» Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.

» UpperLeft=Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.

» LowerRight=Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.

» LowerLeft=Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.

6A U G U S T 2 0 1 7

Electronic Medical Record (EMR) software automates the clinical operations of health care

providers, providing digital storage of patient charts, demographics, histories, medications, test results and more.

Software Advice’s FrontRunners quadrant is focused on the North American ambulatory EMR market. We identify this set of core capabilities for the EMR category: charting/patient records, order entry, decision support, automated coding assistance, care plans, reporting/analytics and ONC-ATCB certification, as well as at least one of the following: clinical interoperability or a patient portal.

In addition, we identify several related features that medical practices purchasing EMR software may also need or wish to consider: patient scheduling, medical billing, claims scrubbing, claims management, e-prescribing, handwriting recognition, patient eligibility checks, statements and collections and voice recognition.

DEFINING EMR SOFTWARE

7A U G U S T 2 0 1 7

THE QUADRANT

All products that qualify as FrontRunners are top performing

products in their market.

8A U G U S T 2 0 1 7

EMR FRONTRUNNERS INDEX

9 AntWorks Healthcare

10 Kareo Clinical EHR

11 Centricity Practice Solution

12 Practice Fusion

13 Electronic Medical Assistant

14 AdvancedMD

15 MediTouch

16 Prime Suite

17 NueMD

18 NextGen Healthcare

19 CareCloud Suite

20 EpicCare

21 IntelligentMedicalSoftware

22 PrognoCIS

23 drchrono EHR

24 athenaClinicals

25 Sevocity

26 Praxis EMR

27 Compulink Advantage

28 Amazing Charts

29 SOAPware

30 RxNT Suite

31 EHR 24/7

32 ChartLogic EMR

9

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDANTWORKS HEALTHCARE

QUADRANT PLACEMENT: LEADERS

4.02 4.11

4.70 4.08

3.15 4.15

3.40 5.00

2.90 3.90

3.53 1.80

5.00 4.60

3.40

2.60

3.10

10

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDKAREO CLINICAL EHR

QUADRANT PLACEMENT: LEADERS

3.81 3.87

3.88 3.32

3.50 4.42

4.40 4.20

2.60 4.80

3.98 4.90

4.20 4.20

4.30

3.80

3.60

11

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARD

CENTRICITY PRACTICE SOLUTION

QUADRANT PLACEMENT: LEADERS

3.69 3.88

3.75 3.20

3.00 4.55

2.20 4.90

3.80 3.60

4.28 3.90

4.90 5.00

5.00

2.20

5.00

12

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDPRACTICE FUSION

QUADRANT PLACEMENT: LEADERS

3.43 4.02

3.76 3.45

2.00 4.60

2.20 4.70

1.80 4.10

4.20 4.70

4.70 4.70

3.80

3.60

4.70

13

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARD

ELECTRONIC MEDICAL ASSISTANT

QUADRANT PLACEMENT: PACESETTERS

3.87 3.54

4.32 3.76

3.00 3.32

1.20 3.30

4.80 3.20

3.85 3.30

3.30 3.40

4.10

4.90

3.10

14

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDADVANCEDMD

QUADRANT PLACEMENT: LEADERS

3.59 3.81

3.80 3.22

3.20 4.40

2.20 4.30

4.20 4.60

3.58 4.60

4.30 4.30

4.40

3.70

1.90

15

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDMEDITOUCH

QUADRANT PLACEMENT: MASTERS

3.40 3.89

4.13 3.67

2.00 4.12

2.20 3.70

1.80 4.90

3.33 5.00

3.70 3.70

2.70

4.10

2.80

16

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDPRIME SUITE

QUADRANT PLACEMENT: LEADERS

3.62 3.62

3.86 3.38

3.25 3.87

1.90 4.40

4.60 3.80

3.50 1.80

4.40 4.40

4.60

3.30

1.70

17

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDNUEMD

QUADRANT PLACEMENT: LEADERS

3.52 3.70

4.39 3.77

2.85 3.63

4.40 3.30

1.30 4.70

2.48 3.30

3.30 3.60

2.10

2.30

2.20

18

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDNEXTGEN HEALTHCARE

QUADRANT PLACEMENT: LEADERS

3.59 3.63

3.62 3.14

3.50 4.12

3.40 4.80

3.60 3.70

3.63 1.80

4.80 4.80

4.70

2.30

2.70

19

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDCARECLOUD SUITE

QUADRANT PLACEMENT: PACESETTERS

3.79 3.30

3.97 3.31

3.75 3.28

3.40 3.20

4.10 4.30

3.48 2.80

3.20 3.10

3.70

4.40

2.60

20

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDEPICCARE

QUADRANT PLACEMENT: MASTERS

3.26 3.73

4.00 3.51

1.30 3.95

1.60 4.60

1.00 1.00

3.75 3.70

4.60 4.90

4.90

3.20

2.30

21

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARD

INTELLIGENT MEDICAL SOFTWARE

QUADRANT PLACEMENT: PACESETTERS

3.73 3.22

4.56 3.85

3.10 2.58

3.40 2.40

2.80 1.60

2.70 4.30

2.40 2.40

3.90

2.60

1.90

22

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDPROGNOCIS

QUADRANT PLACEMENT: PACESETTERS

3.56 3.30

4.08 3.35

3.10 3.25

4.40 2.60

1.80 4.40

2.98 4.70

2.60 2.60

3.60

2.90

2.80

23

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDDRCHRONO EHR

QUADRANT PLACEMENT: PACESETTERS

3.70 3.08

4.07 3.52

3.15 2.65

3.40 2.20

2.90 4.20

3.50 3.10

2.20 2.10

3.10

4.30

4.40

24

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDATHENACLINICALS

QUADRANT PLACEMENT: PACESETTERS

3.45 3.29

3.76 3.17

2.30 3.40

2.20 2.70

2.40 5.00

4.00 4.40

2.70 2.80

4.80

4.40

4.10

25

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDSEVOCITY

QUADRANT PLACEMENT: PACESETTERS

3.42 3.28

4.34 3.89

2.45 2.67

1.00 2.80

3.90 3.20

2.58 1.80

2.80 2.70

1.60

1.80

4.10

26

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDPRAXIS EMR

QUADRANT PLACEMENT: PACESETTERS

3.64 3.05

4.87 4.14

3.50 1.95

2.20 1.90

4.80 3.10

1.30 1.00

1.90 1.90

1.30

1.00

1.00

27

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDCOMPULINK ADVANTAGE

QUADRANT PLACEMENT: CONTENDERS

3.31 3.37

3.95 3.32

2.55 3.42

2.20 3.60

2.90 3.40

2.78 3.30

3.60 3.30

2.40

3.40

1.70

28

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDAMAZING CHARTS

QUADRANT PLACEMENT: CONTENDERS

3.19 3.48

3.65 3.28

2.85 3.68

4.40 3.90

1.30 2.40

2.60 3.70

3.90 4.10

2.90

2.60

1.00

29

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDSOAPWARE

QUADRANT PLACEMENT: CONTENDERS

3.19 3.42

4.10 3.62

2.35 3.22

3.40 3.80

1.30 1.00

2.20 3.10

3.80 3.80

2.30

1.70

1.00

30

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDRXNT SUITE

QUADRANT PLACEMENT: CONTENDERS

3.40 3.02

4.50 3.77

2.40 2.27

2.20 2.30

2.60 2.80

2.20 1.80

2.30 2.20

2.20

1.90

2.40

31

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDEHR 24/7

QUADRANT PLACEMENT: CONTENDERS

2.97 3.40

3.53 3.08

1.30 3.72

1.60 4.10

1.00 2.10

3.53 4.20

4.10 3.90

2.80

3.80

3.40

32

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A U G U S T 2 0 1 7

FRONTRUNNERS SCORECARDCHARTLOGIC EMR

QUADRANT PLACEMENT: CONTENDERS

3.20 3.04

4.25 3.59

2.35 2.48

3.40 3.10

1.30 1.30

1.98 1.00

3.10 3.20

1.90

1.90

1.00

33A U G U S T 2 0 1 7

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately

not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

RUNNERS UP

75health

A.I.med

AbelMed

Absolute EMR

AccuMed

AccuPoint

ACOM Health RAPID Software

Acuitas activEHR 2.0

Adaptamed EMR

Advanced Health Management Systems (AHMS)

AdvantaChart

AgencyCore

AgilityEH

AllegianceMD

AllMeds EHR

AlloFactor

Allscripts EHR

AlphaFlex

Appointik

AppointMate

AppointmentPlus

Aprima EHR

ArbiMed Inventory

Aria

Autumn8

AxisCare

Azalea Health

AZZLY

BackChart

BestNotes

BestoSys

bestPT

BlueEHS

BlueStrata EHR

34A U G U S T 2 0 1 7

BonafideSoftware

BreezyNotes EHR

BrickMedOffice

CabMD

CAM

Care360

CaregiverDesktop EHR

CareLogic Enterprise

CareRecord

CentralReach

Centricity EMR

CernerPowerChartAmbulatory EHR

Cerner Specialty Practice Management

CGM Clinical

CGMwebEHR

ChARM EHR

Chiro QuickCharts

ChiroFusion Complete Practice Management

ChiroSpring

ChiroSuiteEHR

CLARIFIRE ROUNDS

Clicktate

Clinic Essentials

Clinicaid

Clinicea

ClinicGate

ClinicMind

ClinicSource

ClinicsPro

ClinicTracker Connect

CloudPital

CoCENTRIX Coordinated CarePlatform

CodoniXnotes

CounSol.com

CPSI EHR

Criterions Medical Suite

Crystal Practice Management

CureMDPlatform

Cyclops Eye Care Records

Denticon

DentisoftOffice

DermaTechPlus

DeVero

digiChart OB/GYN

DOCISS EMR

DocMate

Docta

DoctorConnect

DoctorsoftEHR

DocuRehabSoftware

DocuTAP

DOX Podiatry

Dr Cloud EMR

RUNNERS UP

35A U G U S T 2 0 1 7

RUNNERS UP

DrFirst Rcopia-MU

Drs Enterprise

DrsMagic

e-MDs Chart

E-Med Practice

E-Z BIS

EasyDoc EMR

eClinicalWorks

eDocComply

eHospital Systems

EHR YOUR WAY

Elation Health

ElationEMR

EMedPro

Empathic

EMR-Bear

EMRx

EncounterPRO

EncounterWorks

Entrada Mobile EngagementPlatform

Epitomax

Epocrates

eRecord

Essentia EMR

eTherapyDocs

eTHOMAS

Exscribe EHR

EyeBase

Eyecom3

EyefinityEHR

EyeFormatics EMR

EyePegasusEHR

EzMedPro

EZnotes

FORCE Therapeutics

FreeDOM MD

GalacTek ECLIPSE

GalenMD.Ai

gEHRiMed

Genesis Chiropractic Software

gGastro

HARMONY Medical

Harris CareTracker

Health Data Archiver

Health.NET

Healthpac

Healthquest by MicroQuest

HealthTec Trilogy

Hello Health

Henry Schein MicroMD

ICANotes

IDEXX Neo

iDoc by iMedicWare

ifaEMR

Igea HHC

IKAT G3

36A U G U S T 2 0 1 7

RUNNERS UP

iKnowMedGeneration2by McKesson Specialty

Imobile Clinic

In Touch EMR

Inception

InputHealth

InsightEMR

Insta HMS

InSync EMR

IOPracticeware

iPatientCare EHR

Iridium Suite

iSALUS EHR

iSNAP

iTherapy Process

KASA EMR

KeyChart

Kipu Systems

KORVUE Cosmedic

LeonardoMD Renaissance

Levin EHR

Lightning Bolt

LiveHealth

LytecMD

MacPractice 20/20

MacPractice DC

ManagementPlus

MaximEyes

MCIS Clinicals

McKesson Practice Choice

McKesson Practice Partner

MD Logic World Wide EHR

MDConnection

MDoffice

MDsuite

Med+DBase

MedBillit

MedClarity

MEDENT

Medesync

MedEvolve

MedEZ

MedFlowEHR

Medgen EHR

Medical Mastermind

Medical Necessity

Medicfusion

MedicsDocAssistant EHR

MediDocs

MediGraph Suite

MedInformatix

Medios EHR

MedisoftClinical

MEDITECH EHR

Mediware

MedLedger

MedLook

MedSymPM

37A U G U S T 2 0 1 7

RUNNERS UP

MedWorxs Evolution

Mercury Medical

meridianEMR

MindLinc EMR

MOSAIQ

MphRxForward

MPM by eMedical Systems

myClinic2u

myEvolv by Netsmart

nAbleMD

Netsmart Insight

Netsmart myAvatar Suite

NEXconnex

NexTech EMR & PM

NextGen

NextStep

Nexus EHR

Nightingale

Notation Matrix

NowMD

OD Link

OD Online

OfficePro

OmniMD EMR

OMS EHR

One Touch EMR

OnlineMedicalOffice

OpenEMR by Open Med Practice

Optima Therapy

OptimisPT

Optum Physician EMR Suite

Oscar EMR by Oscar McMaster

PatientClick Suite

PatientNOW

PayDCChiropracticSoftware

PCArchiver

Penelope by Athena

PetalMD

PetalMD Medical Scheduling

Phoenix Ortho EHR

PhraseExpander

Picasso

PIMSY Mental Health EHR

Planetrehab

Power2Practice

poweredMD

Practice Director EHR

Practice EHR

Practice Expert

PracticePerfectEMR

Practice-Web

PracticeStudio

PracticeSuite

Procentive

Provet Cloud

ProviderSuite

38A U G U S T 2 0 1 7

PsychConsult Provider

PT Practice Pro

Pulse EHR

QGenda

QkNotesforProviders

Qualio

QuickPractice

ReDoc Suite

ReLiMed

RevFlow

RevolutionEHR

Rosemark

ScheduleVIEW

Scribe Complete

ScriptSure

SeriousMD Doctors

Shrinkrapt

SilverTree

SimplePractice

Simplybook.me

SmartFlowSheet

SmartCare by Streamline

Sollus Clinics

SOSOfficeManager

SpringCharts EMR

Square Appointments

SRS Essentials and SRS EHR

SupraMed

Synerion

Systems4PT

The Complete Exam

TheDigitalOffice

The Practice

TheraManager

Therapy Appointment

Therapy Partner

TherapyCharts

TherapySource

TherasoftOnline

TM3

TotalMD

TouchHealth

Ultra Charts

uniwideHIMS

Valant Behavioral Health EHR

VaultMR

VelociDoc by Practice Velocity

VEPRO PACS EMR

Vitera Intergy PM

WEBeDoctor

WebEHR

Webmedy

Welligent EHR

WonderDoc

WriteMD

WritePad

WritePad EMR by 1st Provider’s Choice

WRS Health

RUNNERS UP

39A U G U S T 2 0 1 7

The FrontRunners methodology assesses and calculates a score for products on two primary

dimensions: Capability on the x-axis and Value on the y-axis.

THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on the product’s functionality.

» End-user ratings of one to five stars on the product’s ease of use.

» End-user ratings of one to five stars on the product’s customer support.

» A score, relative to other products in the market, for the product’s inclusion of key functionality for the software category.

» A score, relative to other products in the market, representing the number of other products that integrate with it.

METHODOLOGY BASICS

M E T H O D O L O G Y B A S I C S

40A U G U S T 2 0 1 7

THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on overall satisfaction with the product.

» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.

» End-user ratings of one to five stars on how likely they are to recommend the product to others.

» A score, relative to other products in the market, for the size of the product’s customer base.

» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).

» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.

» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google.

M E T H O D O L O G Y B A S I C S

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Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in a FrontRunners quadrant, a product must have a minimum number of unique, user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. The minimum number of reviews required per product may differ by category, but will generally be between 10 and 20 unique reviews.

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