Electronic Licence Service of the Dutiable Commodities System … · 2020-06-19 · Certificate and...
Transcript of Electronic Licence Service of the Dutiable Commodities System … · 2020-06-19 · Certificate and...
Customs & Excise Department
Electronic Licence Service of the Dutiable Commodities System
User’s Guidebook
Version 1.0
January 2017
Table of Content
Chapter 1 Introduction........................................................................................ 1 Chapter 2 Scope of Service ................................................................................. 2 Chapter 3 Service Pledge .................................................................................... 2 Chapter 4 Access and Create Account in DCS Website ........................................ 3
4.1 Access to DCS Website ......................................................................... 3 4.2 Create a new account .......................................................................... 5 4.3 Account Activation ............................................................................ 11
Chapter 5 User Login and View Application Progress ....................................... 13 5.1 Login to DCS Website........................................................................ 13
Chapter 6 Application for a new licence ........................................................... 15 6.1 Submit new application in DCS ..................................................... 15 6.2 Steps to submit new application ................................................... 17 6.3 What happens next? ......................................................................... 26 6.3.1 Follow-up action on Licence Application (Amend / Supplement information) (Type 1)......................................................................................... 27 6.3.2 Choose interview session (Type 2) .............................................. 32 6.3.4 Print Approved Licence (Type 4) .................................................. 40
Chapter 7 Application for amendment of licence information ......................... 42 7.1 Steps to Submit an Application for Amendment of Licence Information ........................................................................................................... 43 7.2 What happens next? ......................................................................... 52
Chapter 8 Application for renewal of a licence ................................................. 53 8.1 When to Submit a Renewal Application? .................................... 53 8.2 Submit a renewal licence application ......................................... 54 8.3 What happens next? ......................................................................... 64
Chapter 9 Application for Cancellation of a Licence........................................... 65 9.1 Steps to cancel a licence .................................................................. 65
Chapter 10 Withdraw an Application .................................................................. 72 10.1 Steps to withdraw an application ................................................. 72
Chapter 11 Apply for “Dutiable Commodity and Supplier Code”........................ 75 11.1 Enquiry on Dutiable Commodity and Supplier Code .............. 75 11.2 Apply for Dutiable Commodity and Supplier Code Application 77
Chapter 12 View Progress of My Application ...................................................... 81 Chapter 13 Account Maintenance ..................................................................... 83
13.1 Edit User Account .............................................................................. 83 13.2 Forgot Password ................................................................................ 87
Appendix 1 – Supporting Documents required for Application of Import and Export / Special Import / Still Licence ................................................................................................ 89 Appendix 2 – Supporting Documents required for Application of Manufacturer / Warehouse / Distillery Licence ................................................................................................... 90 Appendix 3 – Supporting Documents required for Application for Change of Licence Particulars .............................................................................................................. 92
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 1
Chapter 1 Introduction The Customs and Excise Department (C&ED) will launch the Dutiable Commodities System (DCS) in January 2017. The DCS will provide the industry with an electronic platform for submission of licence application in respect of Dutiable Commodities (DC). After the 6-month transitional period from the date of implementation of the DCS, electronic submission of licence application must be made through this DCS website. This guidebook aims to provide DC Traders with the relevant information and guidance on the operation of the e-Licence service maintained by C&ED. For details of legal requirements on submission of licence application, please refer to the Dutiable Commodities Ordinance (Cap 109). This guidebook serves as a general reference for submission of licence applications through electronic means. For specific situation, you may wish to consult the Licence and Permit Division (LPD) of C&ED at 3759 2396 / 3759 2374.
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 2
Chapter 2 Scope of Service
A person who imports, exports, stores or manufactures DC must possess a valid licence. Upon the official launch of the DCS, an application for a licence must be submitted by electronic means. I. Application for new / renewal / amendment / cancellation of :
- Import and export licence - Special import licence - Warehouse licence - Manufacturer’s licence - Distillery licence - Still licence
II. Application for “Dutiable Commodities and Supplier Code”
Chapter 3 Service Pledge
The target to complete a licence application is within 12 working days upon the receipt
of all necessary documents and information.
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 3
Chapter 4 Access and Create Account in DCS Website This chapter illustrates how to access the DCS website and create a new user account for using its online services. 4.1 Access to DCS Website
The DCS website can be accessed through the C&ED Homepage
(http://www.customs.gov.hk) or its dedicated website
(https://www.dcs.customs.gov.hk ). In making licence applications through the DCS
website, your computer shall have the following specifications:
Operating system : Microsoft Windows or MAC
Browser : Microsoft Windows 7-10 or Mac OS 10.10
Others : Java Runtime, Adobe Reader, Adobe Flash
(The above computer specification requirements may not be updated in time with the
advent of new technology. If necessary, please visit the DCS website to browse the
latest requirements.)
The DCS website comprises four modules (Fig. 1), namely :
(1) Licence Application
(2) Permit Issues
(3) Online Demonstration
(4) Useful Information
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 4
Fig. 1
(1) Licence Application – It provides a channel for licence applicants / holders for
submitting licence applications relating to the import, export, manufacture and storage of dutiable commodities through electronic means
(2) Permit Issues – It provides information on the electronic service providers for
submission of permit application, as well as the online application of DC Code and Supplier Code
(3) Online Demonstration – It provides online demonstrations of various online
functions available in the DCS website. ( e.g. creation of user accounts, submission of licence application )
(4) Useful Information - It contains guidelines for licence application, and useful
information related to licence and permit application
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 5
4.2 Create a new account
Before creating a new User Account, please get prepared the following items:
A valid email address for receiving messages sent by the system
A digital certificate (organizational) issued by a public recognized certification
authority for digital signature
For details on how to apply for a digital certificate, please
visit: http://www.ogcio.gov.hk/en/regulation/eto/digital_cert/cert_user_journey/ind
ex.htm
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 6
(i) Click “Create User Account” under “Licence Application”
Fig. 2
(ii) Read the relevant steps and press “Next” to proceed to the next step.
Fig. 3
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 7
Steps to Create User Account Step 1 Accept Terms and Conditions
(i) Read the terms and conditions carefully
(ii) Check the box to confirm that you have read and understood the terms and
conditions
(iii) Press “YES I ACCEPT” to proceed to the next step
(Remarks : If you choose "NO I DECLINE", you will return to the DCS Homepage.)
Fig. 4
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 8
Step 2 Input Company Information
(i) Enter the particulars of the applicant
(ii) Set your log in password for future log in (Please remember this password for
future login at DCS website)
(iii) Press the “Next” button to proceed to the next step
(You are kindly reminded to keep your means of contact in DCS up-to-date,
especially your email address, so that you can be contacted by us regarding your
application readily.)
Fig. 5
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 9
Step 3 Confirm and Sign
(i) Verify the particulars of the applicant
(ii) Check the box to confirm you have verified the information
(iii) Press “Browse” to select your “Digital Certificate File” for upload
(iv) Enter the password
(v) Press “Confirm & Sign” to proceed to the next step
Fig. 6
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 10
Step 4 Acknowledgement
The request for creation of account has been received by DCS. You will receive the
confirmation with a DCS “Account Login ID” and a unique hyperlink via email. Upon
receiving an email, click the link provided to activate your user account. If you
cannot receive an email notification in an hour, please contact us at 3759 2398.
Fig. 7
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 11
4.3 Account Activation
After receiving an email titled “應課稅品系統 訊息 DCS Message : 帳戶確認”, please
write down the "Account Login ID" and click the hyperlink to trigger the account
activation process at DCS website.
Step 1 Account Activation
You will be re-directed to the following ‘Account Activation’ page after clicking the
hyperlink in email.
(i) Enter “Login Account No.” and password.
(ii) Press “Activation Account” to complete the process.
Fig. 8
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 12
Step 2 Acknowledgement
(i) Your DCS account has been activated.
(ii) In a few seconds, you will be redirected to the DCS home page and you can login
DCS from there. (Please refer to Chapter 5 for details.)
Fig. 9
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 13
Chapter 5 User Login and View Application Progress
This Chapter will illustrate the procedures on how to login DCS account.
5.1 Login to DCS Website
After successful creating a new user account, you will be able to follow the procedures
below to login DCS.
(i) Click “User Login” at “Licence Application”
Fig. 10
(ii) Enter “Login Account No.” and password.
(iii) Enter the letters and numbers as shown in the box.
(iv) Press “User Login” to proceed to the next step.
Fig. 11
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 14
After successful login, you can:
(i) submit Licence application under ‘Online Function’,
(ii) submit Dutiable Commodity and Supplier Code application under ‘Permit issues’,
(iii) read the latest messages, primarily on your application progress, from DCS at
“Notification”
( Remarks: You will receive email notifications to inform you that new system
message is available from DCS ) or
(iv) press “Logout” to exit DCS
Fig. 12
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 15
Chapter 6 Application for a new licence
This chapter provides a step by step guide on how to submit an application for a new
licence at DCS website.
When making a new application through DCS, please get prepared the following items :
• applicant’s Information and responsible personnel(s) Information
• the required supporting documents, such as a valid Business Registration
Certificate and an authorization letter from Board of Directors to appoint the
Responsible Personnel (File size of each document shall be no more than 2
Mbytes)
• a digital certificate (organizational) issued by a public recognized certification
authority
6.1 Submit new application in DCS
(i) Log in to DCS website. (Please refer to Chapter 5.1 for details.)
(ii) Click “Apply for New Licence” at “Online Function” to proceed to the next step
Fig. 13
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 16
(iii) Read the relevant steps and press “Next” to proceed to the next step.
Fig. 14
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 17
6.2 Steps to submit new application
Step 1 Accept Terms and Conditions
(i) Read the terms and conditions carefully.
(ii) Check the box to confirm that you understand the terms and conditions.
(iii) Press “YES I ACCEPT” to proceed to the next step.
(Remarks : If you choose "NO I DECLINE", you will return to the Home page.)
Fig. 15
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 18
Step 2 Input Application Information ( 4 Sessions)
Input the details of the applicant ( Fields marked with * are mandatory ):
a. Section One : Type of Licence Applied
- Select ‘Licence Type’ ( e.g. Import and Export Licence, General Bonded
Warehouse, etc. )
- Select “Dutiable Commodities in Business ( e.g. Liquor, Tobacco, etc. )
Fig. 16
b. Section Two : Company Information
- Input the Company Information, such as “Business Registration No.”, “status”, etc.
- Click the space next to “Business Address” to input the address details (see Fig. 17a)
- Press the pull down menu under the field of “Unit”, “Floor” or “Block” to input
structural address. Select “Other” to enable the blank field for free texting
(Please make reference to the address registered in Business Registration Certificate
to input the “Business Address”.)
- If “Correspondence Address” is identical to “Business Address”, press “Copy
Business Address” to complete the process.)
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 19
Fig. 17
Fig. 17a
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 20
c. Section Three : Particulars of Responsible Personnel
- Enter the particulars of responsible personnel
(Fields marked with * are mandatory)
Fig. 18
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 21
d. Section Four : Particulars of Second Responsible Personnel ( Optional )
- Check the box and enter the relevant details of the Second Responsible
Personnel, if necessary
- Press “Next” to proceed to the next step.
Fig. 19
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 22
Step 3 Upload Supporting Documents (i) Follow the instructions of the system and upload mandatory supporting
documents as listed
(ii) Press the pull down menu and select other supporting document (optional) you
may need to upload
(iii) Press “Browse” to locate the supporting document for upload
(iv) Press “Next” to proceed to the next step
( Remarks: You won’t be able to proceed with your application if you do not furnish
these mandatory documents to this Department for preliminary assessment. )
Fig. 20
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 23
Step 4 Confirm and Sign
(i) Verify the particulars of the applicant before submission of application
(ii) Check the box to confirm you have verified the information
(i) Press “Browse” to upload your “Certificate File”
(iii) Enter the PIN
(iv) Press “Confirm” to proceed to the next step
Supplementary notes Based on the types of licence applied, you have to provide different kinds of document to support your application: - For documents required for application of “Import and Export / Special Import Licence”,
please refer to Appendix 1 - For documents required for application of “Manufacturer / Warehouse”, please refer to
Appendix 2 The Responsible Personnel(s) will be asked to provide the rest of the documents during the interview appointment with this Department in later stage.
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 24
Fig. 21
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 25
Step 5 Acknowledgement
The application for new licence has been received. This Department will request for
supplementary information / documents, if required. We will inform you the relevant
update via email. Please pay attention to the email notification.
Fig. 22
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 26
6.3 What happens next?
Once you have submitted the application at DCS website, you will receive messages or
instructions from DCS sent to your email account. You should login DCS to take the
following actions, where applicable, so as to complete your licence application process.
This chapter will illustrated the procedures on handling those follow-up actions sent by
the Department.
Actions Paragraph
Follow-up action on Licence Application (Amend / Supplement information) 6.3.1
Choose interview session 6.3.2
Confirm Licence Condition and Input Payment Information 6.3.3
Print Approved Licence 6.3.4
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 27
6.3.1 Follow-up action on Licence Application (Amend / Supplement information) (Type 1) If the department has queries on the information provided in relation to your application, a notification will be sent to your email account. You will be advised to login DCS website, click “Follow-up action on Licence Application (Amend / Supplement information)” at “Online Function” and follow the procedures below to provide additional information or upload the required supporting document(s), if applicable.
Fig. 23
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 28
Step 1 Resubmit Licence Application
(i) Input the relevant information
(ii) Press “Next” to proceed to the next step
Fig. 24
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 29
Step 2 - Upload Supporting Documents
(i) Press “Browse” to locate the image document of supporting document for upload
(ii) Press “Upload File” to start the upload process
(iii) Press “Next” to proceed to the next step
Fig. 25
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 30
Step 3 Confirmation and Sign
(i) Verify the amended information and document
(ii) Check the box to confirm you have verified the information
(iii) Press “Browse” to upload your “Certificate File”
(iv) Enter the PIN
(v) Press “Confirm” to proceed to the next step
Fig. 26
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 31
Step 4 Acknowledgement You have successfully amended the particulars of the licence in relation to the queries raised by LPD.
Fig. 27
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 32
6.3.2 Choose interview session (Type 2)
When the appointed Responsible Personnel(s) is invited for an interview before
issuance of licence, a notification will be sent to your email account. You will be
advised to login DCS website, click “Choose interview session” at “Online Function” and
follow the procedures below to provide additional information or upload the required
supporting document(s), where necessary.
Fig. 28
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 33
Step 1 Choose Interview Session
(i) Select the desired interview session.
(ii) Press “Agree” to proceed to the next step.
Fig. 29
Step 2 Confirmation
(i) Review the selection made.
(ii) Press “Next” to proceed to the next step.
Fig. 30
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 34
Step 3 Acknowledgement
Details of interview appointment are listed in this page. Please bring along the
required supporting documents and your company seal when attending the interview
as scheduled.
Fig. 31
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 35
6.3.3 Licence Condition and Payment record (Type 3)
When the application is approved by the Department in principle, a notification
message will be sent to your email account. You will be advised to login DCS website,
click “Confirm Licence Condition and Input Payment Information” at “Online Function”
and follow the procedures below to provide additional information or upload the
required supporting document(s), where necessary.
Fig. 32
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 36
Step 1 Download Licence Conditions and relevant documents
Arrangement Payment
(i) Download and confirm Licence Conditions by clicking ( ) at “Preview Licence
Condition”.
(ii) Download the Payment Advice by clicking ( ) at “Payment Notification”.
(Include Licence Fee / Security Bond, if applicable)
(iii) Arrange the payment according to the instructions in the payment advice(s).
(Note: Whether Security Bond payment is required is determined by C&ED on a
case-by-case basis.)
After Payment
(iv) Check the box to confirm you have read and agreed to the Licence Conditions.
Fig. 33
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 37
Step 2 Input Payment Information
(i) Input the payment information of Licence fee and Security Bond, if applicable
(ii) Press “Next” to proceed to the next step
Fig. 34
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 38
Step 3 - Confirm and Sign
(i) Verify the details of payment record(s)
(ii) Press “Browse” to upload your “Certificate File”
(iii) Enter the PIN
(iv) Press “Confirm” to proceed to the next step
Fig. 35
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 39
Step 4 Acknowledgement Your acknowledgement on the acceptance of licence conditions and provision of payment details have been received by DCS.
Fig. 36
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 40
6.3.4 Print Approved Licence (Type 4)
When your application is approved by the Department, a notification will be sent to
your email account. You will be advised to login DCS website, click “Print Approved
Licence” at “Online Function” and to retrieve the approved licence certificate or print it
out for retention, where necessary.
Fig. 37
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 41
(i) Click to download the approved licence certificate.
Fig. 38
(ii) Download and print the licence certificate for retention, if necessary.
Fig. 39
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 42
Chapter 7 Application for amendment of licence information
This chapter provides a step by step guide on how to submit an application for
amendment of licence information at DCS website.
You may wish to get prepared the following items before commencement of your
application procedures:
• The required supporting document(s) ( with file size less than 2Mbytes )
• A digital certificate (organizational) issued by a public recognized certification
authority to sign the online submission
You are reminded that amendment of the following items are subject to an amendment fee
of HK$515 per item:
▪ Addition / Deletion of Dutiable Commodities type(s) in business ( i.e. Hydrocarbon Oil
/ Liquor / Methyl Alcohol / Tobacco )
▪ Addition / Deletion / Change of company name(s) ( Chinese / English )
▪ Addition / Deletion / Change of Responsible Personnel(s) ( Chinese / English )
▪ Change of Responsible Personnel(s)’ name(s) ( Chinese / English )
▪ Change of Company Business Address
Change of Business Registration Number ( Branch code only )
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 43
7.1 Steps to Submit an Application for Amendment of Licence Information
(i) Login DCS website (Please refer chapter 5.1 for details.)
(ii) Click “Apply for Amendment of Licence Particulars” at “Online Function”
Fig. 40
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 44
(iii) Read the relevant steps and press “Next” to proceed to the next step
Fig. 41
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 45
Submit for Amendment of Approved Licence
Step 1 Accept Terms and Conditions
(i) Read the terms and conditions carefully
(ii) Check the box to confirm that you understand the terms and conditions
(iii) Press “YES I ACCEPT” to proceed to the next step
(Remarks : If you choose "NO I DECLINE", you will return to the DCS Homepage)
Fig. 42
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 46
Step 2 Amend licence Information
(i) Amend the relevant details at the data fields, except the non-amendable fields
shaded in deep grey colour
(ii) Press “Next” to proceed to the next step
Fig. 43
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 47
Fig. 44
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 48
Step 3 Upload Supporting Documents
(i) Follow the instruction of the system and upload your supporting documents Please
refer to Appendix 3 for required documents
(ii) Press “Next” to proceed to the next step
( Remarks: You won’t be able to proceed your application if you do not furnish these
mandatory documents to the Department for preliminary assessment. You may
be requested to furnish other supporting documents in support of your application
in later stage. )
Fig. 45
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 49
Step 4 Confirm and Sign
(i) Verify the amended information and document. Item(s) amended by you will be
highlighted in yellow for easy reference.
(ii) Click the “check box” to confirm you have verified the information that you
intended to amend.
(iii) Press “Browse” to upload your “Certificate File”
(iv) Enter the PIN
(v) Press “Confirm” to proceed to the next step
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 50
Fig. 46
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 51
(vi) Read the reminder on items that will incur amendment fee carefully and press
“YES” to confirm you understand and accept the amendment fees to be incurred
if you agreed with the content.
Fig. 47
Step 5 Acknowledgement
The request for amendment of licence information has been received by DCS. The
Department will request for supplementary information / document, if required.
Fig. 48
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 52
7.2 What happens next?
Once you have submitted the amendment application at DCS website, you will receive
messages or instructions from DCS sent to your email account. You should login DCS
to proceed the following procedures, where applicable, to complete your application
process:
(i) Follow-up action on Licence Application (Amend / Supplement information)
(Please refer to Chapter 6.3.1 for details of the procedures)
(ii) Choose interview session
(Please refer to Chapter 6.3.2 for details of the procedures)
(iii) Confirm Licence Condition and Input Payment Information
(Please refer to Chapter 6.3.3 for details of the procedures)
(iv) Print Approved Licence
(Please refer to Chapter 6.3.4 for details of the procedures)
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 53
Chapter 8 Application for renewal of a licence This Chapter provides a step by step guide on when and how to submit an application
for renewal of licence.
• You may wish to get prepared the following items before commencement of
your application procedures: the required supporting document(s) ( with file
size less than 2Mbytes )
• a digital certificate (organizational) issued by a public recognized certification
authority to sign the online submission.
8.1 When to Submit a Renewal Application?
A licence is valid for one year. Licensee has to submit application for renewal of a
licence at the following schedule:
Licence Type Renewal Period
Import & Export / Special Import 2 months before the expiry date,
but not less than 1 month before
Warehouse or Manufacturer 3 months before the expiry date,
but not less than 2 months before
(Remarks: A reminder for renewal of licence will be sent from DCS to your email
account direct. )
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 54
8.2 Submit a renewal licence application
(i) Login DCS website (Please refer chapter 5.1 for details.)
(ii) Click “Apply for Renewal of Licence” at “Online Function”.
Fig. 49
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 55
Step 1 - Accept terms and Conditions (i) Read the relevant terms and press “YES” to proceed to the next step.
Fig. 50
(ii) Read the relevant steps and press “Next” to proceed to the next step.
Fig. 51
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 56
(iii) Press “YES I ACCEPT” to proceed to the next step.
Fig. 52
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 57
Step 2 Apply for amendment of licence information ( if applicable )
In the course of submitting your application for renewal of a licence, you may take the
opportunity to apply for amendment of licence information at the same time, in which
amendment fee will be incurred on chargeable items as before.
If amendment is necessary:
(i) Amend the relevant details at the data fields direct, except the non-amendable
fields shaded in deep grey colour.
(ii) Press “Next” to proceed to the next step.
If amendment is not necessary:
(iii) Press “Next” to proceed to the next step.
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 58
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 59
Photo 53
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 60
Step 3 Upload Supporting Documents
(i) Follow the instruction of the system and upload your supporting documents.
(ii) Press “Next” to proceed to the next step.
( Remarks: You won’t be able to proceed with your application if you do not furnish
these mandatory documents to LPD for preliminary assessment. )
Fig. 54
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 61
Step 4 Confirm and Sign
(i) Verify the particulars of the applicant
(ii) Check the box to confirm you have verified the information
(iii) Press “Browse” to upload your “Certificate File”
(iv) Enter the PIN
(v) Press “Confirm” to proceed to the next step
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 62
Fig. 55
(vii) Read the reminder on items that will incur amendment fee carefully and press
“YES” to confirm you understand and accept the amendment fees to be incurred,
if applicable.
Fig. 56
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 63
Step 5 Acknowledgement
The request for renewal of licence has been received by DCS. The Department will
request for supplementary information / document, if required.
Fig. 57
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 64
8.3 What happens next?
Once you have submitted the renewal application at DCS website, you will receive
messages or instructions from DCS sent to your email account. You should login DCS
to proceed the following procedures, where applicable, to complete your application
process:
(v) Follow-up action on Licence Application (Amend / Supplement information)
(Please refer to Chapter 6.3.1 for details of the procedures)
(vi) Choose interview session
(Please refer to Chapter 6.3.2 for details of the procedures)
(vii) Confirm Licence Condition and Input Payment Information
(Please refer to Chapter 6.3.3 for details of the procedures)
(viii) Print Approved Licence
(Please refer to Chapter 6.3.4 for details of the procedures)
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 65
Chapter 9 Application for Cancellation of a Licence
This Chapter provides a step by step guide to submit an application for cancellation of
licence.
• You may wish to get prepared the following items before commencement of
your application procedures: the required supporting document(s) ( with file
size less than 2Mbytes )
• a digital certificate (organizational) issued by a public recognized certification
authority to sign the online submission.
9.1 Steps to cancel a licence
(i) Login DCS website (Please refer chapter 5.1 for details.)
(ii) Click “Apply for Cancellation of Licence” at “Online Function”
Fig. 58
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 66
Step 1 - Applicant information
(i) Read the terms and conditions carefully.
(ii) Check the box to confirm that you understand the terms and conditions.
(iii) Press “YES I ACCEPT” to proceed to the next step.
(iv) Verify the Applicant’s Information.
(v) Press the “Next” button to proceed to the next step.
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 67
Step 2 – Review applicant’s particulars
(i) Read the applicant’s particulars carefully.
(ii) Press “Next” to proceed to the next step.
Fig. 59
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 68
Step 3 - Uploading Supporting Documents (optional)
(i) Follow the instruction of the system and upload your supporting documents
(ii) Press “Next” to proceed to the next step.
(Remarks: Press “Browse” to locate the supporting document for upload and
press “Next” to proceed to the next step)
Fig. 60
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 69
Step 4 Confirm and Sign
(i) Verify the particulars of the applicant
(ii) Check the box to confirm you have verified the information
(iii) Press “Browse” to upload your “Certificate File”
(iv) Enter the PIN
(v) Press “Confirm” to proceed to the next step
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 70
Fig. 61
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 71
Step 5 Acknowledgment The request for cancellation of a licence has been received by DCS.
Fig. 62 When the application for cancellation of licence is approved, you will receive a notification. After logging in to DCS website, you shall see the message “Your licence is cancelled”.
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 72
Fig. 63
Chapter 10 Withdraw an Application
This Chapter provides a step by step guide on how to withdraw a licence application
which has been submitted to the DCS website and its approval status is still awaited
from the C&ED.
• You may wish to get prepared the following item before commencement of your
application procedures: a digital certificate (organizational) issued by a public
recognized certification authority to sign the online submission.
10.1 Steps to withdraw an application
(i) Login DCS website (Please refer chapter 5.1 for details.)
(iii) Click “Withdraw a licence application” at “Online Function”
Fig. 64
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 73
Step 1 Confirm and Sign
(i) Read the question carefully.
(ii) If proceed to withdraw your licence application, press [Next]
(iii) Otherwise, press [Back] and return to the Home page
Fig. 65
Step 2 Confirm and Sign (i) Check the box to confirm withdrawal of licence application
(ii) Press “Browse” to upload your “Certificate File”
(iii) Enter the PIN
(iv) Press [Confirm & Sign]
Fig. 66
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 74
Step 3 Acknowledgement Your licence application has been withdrawn.
Fig. 67
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 75
Chapter 11 Apply for “Dutiable Commodity and Supplier Code” This Chapter will illustrate the procedures on how to enquire and apply for a new
Dutiable Commodities and Supplier Code.
11.1 Enquiry on Dutiable Commodity and Supplier Code
(i) Login DCS website (Please refer chapter 5.1 for details.) by using your “Code
Application User Account”
(ii) Press “Enquire about Dutiable Commodities and Supplier Code Application” at
“Online Function”
Fig. 68
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 76
(iii) Input the searching criteria (e.g. Class / Subclass / Type / Code)
(iv) Press “Search” and the matched result will be listed out
(v) Mouse over the seraching result to enquire the Dutiable Commodities for details
Fig. 69
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 77
11.2 Apply for Dutiable Commodity and Supplier Code Application
Except the existing method to apply a new DC and Supplier Code, you may apply DC
Code and Supplier Code via DCS website
(i) Login DCS website (Please refer chapter 5.1 for details.)
(ii) Press “Apply for Dutiable Commodities and Supplier Code” at “Online Function”
Fig. 70
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 78
Dutiable Commodity (DC) and Supplier Code Application
Step 1 Upload Document (i) Press the pull down menu and select the type of “Dutiable Commodities in
Business” under “Upload the Application (in Excel format)” (ii) Press “Browse” to locate the supporting document for upload
(iii) Press “Browse” to locate the invoice for upload
(iv) Press “Next” to proceed to the next step
Supplementary notes You are required to use the template (in Excel format) to submit DC Code and Supplier Code application in DCS website. You can click “Download Forms” at the DCS website and access the following templates (in Excel format) from “Public Forms” of the Customs & Excise Department website. Please make reference to the examples as illustrated in the template (in Excel format) to complete and save the application forms: - Dutiable Commodities Code Application Template – Cigarette - Dutiable Commodities Code Application Template – Cigar - Dutiable Commodities Code Application Template – Liquor - Dutiable Commodities Code Application Template - Manufactured Tobacco - Dutiable Commodities Code Application Template - Transhipment Liquor - Dutiable Commodities Code Application Template - Transhipment Tobacco
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 79
Fig. 71
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 80
Step 2 Upload Photo
(i) Press “Browse” to locate the supporting document for upload (e.g. Photo)
(ii) Repeat the above step if more than one document is required to upload
(iii) Press “Next” to proceed to the next step
Fig. 72
Step 3 Acknowledgement
The application for new DC and Supplier Code has been received by DCS.
Fig. 73
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 81
Chapter 12 View Progress of My Application
This chapter provides a step by step guide on how to view the progress of your
application at DCS website.
(i) Login DCS website (Please refer chapter 5.1 for details.)
(ii) Click “View progress of my application” at “Online Function”.
Fig. 74
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 82
(iii) In the “View Application History” page, DCS will list out the application status and history in chronological order.
Fig. 75
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 83
Chapter 13 Account Maintenance This Chapter illustrates a step by step guide on how to edit the particulars of DCS user account and reset your account password.
• You may wish to get prepared the following item before commencement of your application procedures: Use a digital certificate (organizational) issued by a public recognized certification authority to sign the online submission.
13.1 Edit User Account (i) Login DCS website (Please refer chapter 5.1 for details.)
(ii) Click “Edit User Account” at “Online Function” and following the steps. You can
update the following items after login DCS website:
• Email address
• Telephone number
• Mobile number
• Password
Fig. 76
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 84
Step 1 Modify Account
(i) Revise the information at the “Email Address”, “Telephone No.” or ”Mobile No.” direct, if applicable.
(ii) To change your log in password, input “Original Password” followed by “New Password”
(iii) Press “Next” to proceed to the next step
Fig. 77
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 85
Step 2 Confirm and Sign
(i) Verify the particulars of your user account.
(ii) Check the box to confirm you have verified the information.
(iii) Press “Browse” to upload your “Certificate File”
(iv) Enter the PIN
(v) Press “Confirm & Sign” to complete the account information update.
Fig. 78
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 86
Step 3 Acknowledgement
The request for modifying your user account has been received.
(Remarks: If you have updated your email address, a notification mail will be sent to
your new address for account activation.)
Fig. 79
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 87
13.2 Forgot Password If you forget the password to log in to DCS website, please follow the procedures below:
(i) Click “User Login” at “Online Function”
(ii) Click “Forgot Password”
Fig. 80
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 88
(iii) Enter “Login Account No./ Licence No. / Email”
(iv) Enter the letters and numbers as shown in the box
(v) Press “Reset”
Fig. 81
(vi) The new password will be sent to your email account automatically.
Fig. 82
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 89
Appendix 1 – Supporting Documents required for Application of Import and Export / Special Import / Still Licence Please upload the following documents (bearing company chop) in support of your application for licence(s):
For All Applicants
• A Valid Business Registration Certificate • Full Set of Tenancy Agreement (Stamp Duty paid) • Proof of Landlord (i.e. Land Registry records) • Photos of premises (showing the exterior construction, company name and
interior setup)
For Limited Company For Sole Proprietorship/ Partnership Company
• Certificate of Incorporation • Registration of Directorship
(Annual Return/Form NNC1/Form NNC1G)
• Authorization letter(s) from Board of Directors to appoint the Responsible Personnel and the Second Responsible Personnel
• Acceptance letter(s) signed by the Responsible Personnel and the Second Responsible Personnel confirming acceptance of the appointment
• Proof of Proprietorship/Partnership (Form 1(a) or Form 1 (c))
• Authorization letter(s) from Proprietor/Partner to appoint the Responsible Personnel and the Second Responsible Personnel
• Acceptance letter(s) signed by the Responsible Personnel and the Second Responsible Personnel confirming acceptance of the appointment
For Special Import Licence Only
• Supporting documents to prove a storage capacity of not less than 500 kilolitres of hydrocarbon oil of applicant’s licensed warehouse
Others (If applicable)
• Letter from the landlord granting permission to the principal tenant to sublet the said premises to the applicant company
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 90
Appendix 2 – Supporting Documents required for Application of Manufacturer / Warehouse / Distillery Licence Please upload the following documents (bearing company chop) in support of your application for licence(s):
For All Applicants
• A Valid Business Registration Certificate • Full Set of Tenancy Agreement (Stamp Duty paid) • Proof of Landlord (i.e. Land Registry records) • Detailed layout plan of the warehouse/factory (with indication of dimensions) • Photos of warehouse/factory (showing the exterior construction, company name and
interior setup) (can be submitted after renovation/modification) • A statement of the proposed opening hours of the warehouse/factory • Detailed operation procedures of the factory/warehouse • Narrative descriptions/flowchart of the record system, the means, format, basis and
frequency of such record maintenance and updating relating to the books of accounts and other documents kept or proposed to be kept in relation to the manufacturing process/warehousing of dutiable goods (with photocopies / specimen of all forms and records used or proposed to be used for such purposes)
• Description of the content (i.e. the type of data) of the books of account and other documents kept or proposed to be kept in respect of dutiable goods stored in the warehouse/factory
• Description of stock coding system, storage location identification system and labelling system of physical stock stored in the warehouse/factory
• List of the applicant/responsible personnel of the applicant, and the conviction and bankruptcy record (if applicable) (Please refer to List of the Applicant/the Responsible Personnel of the Applicant (CED378) and Conviction and Bankruptcy Record (CED379))
• Particulars and specimen signatures of the persons authorized to receive/release dutiable goods into/from the proposed licensed premises
• Written documentation on the control measures adopted or to be adopted for safe guarding storage of dutiable goods and to prevent unauthorized person from entering into the factory/warehouse (e.g. installation of security devices at entrances/exits)
• System description. explanatory notes, system/procedural manual of the warehouse’s/manufacturer’s stock operation system/inventory management system / inventory control system (including checking of permits, destruction of dutiable goods, reconciliation of discrepancy and investigation of exceptions / irregularities)
• Certified true copies (by two directors/chief executive of a limited company, the sole proprietor or all partners of a partnership company) of bank statements showing the transactions of the latest 3 months
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 91
For Limited Company
• Certificate of Incorporation • Registration of Directorship (Annual Return/Form NNC1/Form NNC1G) • Authorization letter(s) from Board of Directors to appoint the Responsible Personnel and
the Second Responsible Personnel • Acceptance letter(s) signed by the Responsible Personnel and the Second Responsible
Personnel confirming acceptance of the appointment • Original or certified true copy (by auditor) of audited financial statements for the latest
3 financial years. (The detailed requirements for the audited financial statements are listed in the Annex)
• Informal/management accounts up to a period not earlier than 3 months before the date of submitting the application if that has not been covered by the latest audited accounts
For Sole Proprietorship/Partnership Company
• Proof of Proprietorship/Partnership (Form 1(a) or Form 1(c)) • Authorization letter(s) from Proprietor/Partner to appoint the Responsible Personnel
and the Second Responsible Personnel • Acceptance letter(s) signed by the Responsible Personnel and the Second Responsible
Personnel confirming acceptance of the appointment • Original /certified true copy (by auditor) of audited financial statements for the latest
financial year or original /certified true copy of report by a Professional Accountant on going concern status. (The detailed requirements for the audited financial statements and the Professional Accountant’s report on going concern status are listed in the Annex)
• Unaudited account / management account certified by the sole proprietor, or all partners of the company or any certified public accountant for the 2 financial years preceding the latest financial year prior to submission of application (The detailed requirements for the unaudited accounts / management account are listed in the Annex)
• Informal/management accounts up to a period not earlier than 3 months before the date of submitting the application if that has not been covered by the latest audited financial statements
Others (if applicable)
For a newly formed company where audited financial statements are not available, forecasted Profit & Loss Account, Balance Sheet and Cash Flow Statement certified by directors, chief executive, sole proprietor or all the partners of the company are required. (The requirements for the forecasted statements are listed in the Annex)
Procedures and schedules of stock count Valid and appropriate certificate for storage of dangerous goods (applicable for storage of hard liquors, methyl alcohol or hydrocarbon oil, etc.)
Letter from the landlord granting permission to the principal tenant to sublet the said premises to the applicant company
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 92
Appendix 3 – Supporting Documents required for Application for Change of Licence Particulars Please upload the following documents (bearing company chop) in support of your application for licence(s):
Required Document
Amendment
Name of Licensee
Address of Licensee
Responsible Personnel(s)
Business Registration Certificate
Letter of application for change of licence address from Responsible Personnel
Full set of Tenancy Agreement (Stamp Duty paid); and
Proof of Landlord (i.e. Land Registry records)
Detailed layout plan of the warehouse /factory (with indication of dimensions)
Photos of premises (showing the exterior construction, company name and interior setup); or
Photos of warehouse/factory (showing the exterior construction, company name and interior setup)
Letter from the landlord granting permission to the principal tenant to sublet the said premises to the applicant company (if applicable)
List of the applicant/responsible personnel of the applicant, and the conviction and bankruptcy record (Please refer to List of the Applicant/the Responsible Personnel of the Applicant (CED378) and Conviction and Bankruptcy Record (CED379))
e-Licence Service User’s Guidebook for Dutiable Commodities Traders
Page 93
Registration of Directorship (Annual Return/Form NNC1/Form NNC1G) (for Limited Company)
Authorization letter(s) from Board of Directors to appoint the Responsible Personnel and the Second Responsible Personnel (for Limited Company); and
Authorization letter(s) from Proprietor/Partner to appoint the Responsible Personnel and the Second Responsible Personnel (For Sole Proprietorship/Partnership Company)
Acceptance letter(s) signed by the Responsible Personnel and the Second Responsible Personnel confirming acceptance of the appointment
Certificate of Change of Name (for Limited Company)