Electronic Billing and Payment Trends in the U.S. and Abroad
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Transcript of Electronic Billing and Payment Trends in the U.S. and Abroad
Electronic Billing and Payment Trends in the U.S.
and Abroad
Electronic Billing and Payment Trends in the U.S.
and Abroad
International Association of Movers Conference
October 9, 2013
Jeff Lineberger
Asst Vice President
Government Solutions
International Association of Movers Conference
October 9, 2013
Jeff Lineberger
Asst Vice President
Government Solutions
Economic IndicatorsGlobal and DomesticEconomic IndicatorsGlobal and Domestic
Changing trade patterns: Q1 ‘13 TEU growth
Import growth rate
Source: Seabury Global Trade Database
-5%
0%
5%
10%
15%
20%
-15% -10% -5% 0% 5% 10% 15% 20% 25%
West Africa
Australasia
ChinaJapan
Caribbean
Central America
South America
GulfLevant
South Asia
S. KoreaTaiwan
SE AsiaEastern Europe
Russia
Western Europe
South Africa
North Africa
East Africa
Export
growth rate
USA
Poor exports driven by reduction in wood
exports to China
<< Average: 3.3%
Average: 3.3%<<
Emerging Markets Helped Global Recovery
4
• Emerging markets have helped the global economic recovery
• China and India are unlikely to sustain their support since:
o 30% to 50% of their GDP is investment spending, global average is 20%
o China’s growth is still largely dependent on exports but this is changing
• Developed economies need to step up
-8%
-4%
0%
4%
8%
12%
16%
1999
2001
2003
2005
2007
2009
2011
2013
World US Japan Euro area
-8%
-4%
0%
4%
8%
12%
16%
1999
2001
2003
2005
2007
2009
2011
2013
World China India Brazil
Source: Moffatt Nichol
Real GDP
1-quarter % change, annualized
Aug 29 release, Q2 = 2.5
3-year average
4
2
0
-2
-4
-6
-8
-10
2007 2008 2009 2010 2011 2012 2013
Source: Bureau of Economic Analysis http://www.dallasfed.org
Retail Outlook
7
1.30
1.35
1.40
1.45
1.50
1.55
1.60
1.65
1.70
1.75
250
300
350
400
450
500
550
May
-93
May
-94
May
-95
May
-96
May
-97
May
-98
May
-99
May
-00
May
-01
May
-02
May
-03
May
-04
May
-05
May
-06
May
-07
May
-08
May
-09
May
-10
May
-11
May
-12
May
-13
I/S
Rat
io
Ret
ail I
nven
torie
s ($
bn)
Retail Inventories Inventory/Sales Ratio
May '13 I/S Ratio: 1.41
Source: U.S. Census Bureau, Stifel
Domestic Fuel Prices Stable
8
-60%
-40%
-20%
0%
20%
40%
60%
80%
$1.00
$1.50
$2.00
$2.50
$3.00
$3.50
$4.00
$4.50
$5.00
08/1
2/02
12/2
3/02
05/0
5/03
09/1
5/03
01/2
6/04
06/0
7/04
10/1
8/04
02/2
8/05
07/1
1/0
511
/21/
0504
/03/
0608
/14/
0612
/25/
0605
/07/
0709
/17/
0701
/28/
0806
/09/
0810
/20/
0803
/02/
0907
/13/
0911
/23/
0904
/05/
1008
/16/
1012
/27/
1005
/09/
1109
/19/
1101
/30/
1206
/11
/12
10/2
2/12
03/0
4/13
07/1
5/13
Y/Y
% C
han
ge
U.S
. Nat
ion
al O
n-H
igh
way
Die
sel
Pri
ce (
$ U
.S.) U.S. National On-Highway Diesel Prices Y/Y % Change
Source: Energy Information Administration, Stifel
Payment Data Sources
Source: American Shipper 2013 Transportation Payment Benchmark Study
USBank Payment Solutions
Updates for our IAMS / HHGs Carrier Community
USBank Payment Solutions
Updates for our IAMS / HHGs Carrier Community
2013 US Bank Freight Payment Key Initiatives
Enhanced User ExperienceWebsite re-designDriven by user feedbackUsability design expert in placeUsability enhancements driving increased efficiencyInitial enhancements to be rolled out in 2013Increased Marketing Portals for our Carrier CommunityWatch for additional feedback surveys
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Non Temporary Storage Update
DOD Complete To Date: 62 DOD sites processing NTS Invoices
electronically Overall TSP community happy with process,
expedited payment Training on both DOD and TSP was a challenge
and many lessons learned for future initiatives Big Project, lessons learned can be applied to
future (DPM) efforts Thanks for all for involvement to fruition
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Direct Procurement Method (DPM) Update
Involves electronic payment of HHGs, Unaccompanied baggage, using Federal Acquisition (FAR) Regulations
USBank and DOD “White Board” Session Process Complete
Awaiting “Green Light” to begin from DOD Target Early 2014 to start Lessons learned from Non-Temp Storage will improve
implementation• Training for Buyer and Sellers• TSP enrollment
We need your support /voice to DOD!
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Business IntelligenceReports
15 Standard Report available to Carriers• No additional cost• Easy to run, real time, across the board Metrics
Reports can measure • Invoice Statues• Shipment Life Cycle Statistics• Service Charges• Rate Variances
On-Line Training and Quick Reference Guides Replacement for Webfocus
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Business Intelligence Reports available for our Carrier clients
Sequestration Forecasts Outlook Forecast coming years unknown
• DOD Policy changes, Sequestration, O+M Budget cuts, across the board cuts (Travel, HHGS, Freight) all will reduce Transportation spend
• Budget Approval, debt Ceilings, politics Best forecasts DOD HHGs Outlook:
• Flat to Down over next few years
What future holds……..• More cuts, impact on PCS/HHGs shipments
• Troop reductions
• Congressional Politics will continue
• Carrier perspective: Less traffic, more competition, better rates for Buyer…
Your thoughts about Gov Forecasts for FY14?????.
Total HHGs Invoices Paid Total NTS Invoices Paid
NTS Totals Invoices Paid Avg Per Month2012 152,338 12,695
2013 To Date 279,451 31,050
HHG Totals Invoices Paid Avg Per Month2012 771,147 64,262
2013 To Date 580,642 64,516
HHGs/NTS Invoices TotalsHHGs Shipments TOTALS--Includes HHGs and NTS Shipments
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov DecTotal 2012
2012 66,555 60,475 60,192 57,504 61,992 62,917 92,041 105,598 77,891 122,120 92,718 63,482 923,485
2013 126,056 76,463 68,785 114,842 79,985 70,590 127,659 97,106 98,607
Delta 59,501 15,988 8,593 57,338 17,993 7,673 35,618 (8,492) 20,716
Total W/O NTSJan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Totals
2012 66,555 60,475 60,183 52,986 57,745 58,494 72,896 79,057 68,746 82,118 63,438 48,454 771,147
2013 71,391 57,241 56,599 55,017 58,376 58,883 65,067 73,169 84,899
Delta 4,836 (3,234) (3,584) 2,031 631 389 (7,829) (5,888) 16,153
Total Carriers Paid*2012 1098 1066 1096 1107 1173 1275 1358 1473 1464 1589 1612 1554
2013 1735 1594 1552 1731 1640 1572 1748 1681 1558
Delta 637 528 456 624 467 297 390 208 94
NTS Shipment Totals2012 0 0 9 4518 4247 4423 19145 26541 9145 40002 29280 15028 152,338
2013 54665 19222 12186 59825 21609 11707 62592 23937 13708
USBank Payment Solutions
Other Product Update for our Carrier Industry
USBank Payment Solutions
Other Product Update for our Carrier Industry
Uniting the Global Payment Process
European Union Facts• 27 countries• 27 tax regimes• 23 languages• 11 currencies; Euro
used in 17 countries
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Global Capabilities Visibility and consolidated reporting of global spend Collaborative online work environment Managed services Shippers extend DPO with trade finance and carriers reduce
DSO Automated audit and G/L coding function Localization
• VAT processing and support
• E-invoicing capabilities that meet the unique requirements of each country
• Consolidated invoices
• Compliance with European regulations
• Multilingual platform
• Customer support in 21 languages
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Global Advantages More complete, more timely supply chain intelligence
• Optimize global supply chain spend while reducing costs
• Enhanced ability to more quickly take advantage of strategic opportunities
• Gain awareness of developing trends for proactive planning
• Interpretive data for use in managing cost , spend and carrier relationships
Better understanding of global spend allows you to:• Compare mode / 3PL and carrier rates
• Identify best practices and replicate them
• Measure the impact of global initiatives
• Contribute to the global organization’s bottom line
Improved staff efficiency• Reduces manual, hands-on processes for European staff
• Promotes staff efficiencies, creating capacity for more value added activities
Reduced costs from the addition of automated auditing • Pay invoices accurately the first time – become a low cost shipper for your carriers
Better planning of payment timing when manual processes are automated
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A Market Leader in Payments
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U.S. Bank Over The Road Card The only class 7-8 fuel and maintenance payment solution backed
by the strength and stability of a leading bank Manage and grow your business with unmatched control,
convenience and flexibility• Control
– Comprehensive reporting
– Enhanced Data Capture
• Convenience
– 24/7 card program support for dispatch and drivers
– Integration with popular dispatch systems
• Flexibility
– Set purchase, fraud and driver monitoring parameters
• Acceptance
– Purchase fuel and maintenance at thousands of truck stops nationwide
U.S. BankAcquisition U.S. Xpress OTR2012
TranscardDesignU.S. Xpress OTR1993
U.S. Bank Over The Road Card
U.S. Bank’s Commitment to Fleet Solutions
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U.S. BankAviation Card
U.S. BankAcquisition MSA Aviation2005
Multi Service CorporationDesign & Launch MSA Aviation1980
U.S. BankOne Card with fleetU.S. BankOne Card with fleet Launch2010
U.S. BankAcquisition of Voyager1999
The AssociatesAcquisition of Voyager1997
Voyager, Inc.Incorporated from TexacoUniversal Fleet Card1995
TexacoProprietaryFleet Card Programs1960-1990
U.S. Bank Fleet Card
U.S. Bank Over The Road Card Solutions The only heavy-duty truck cards
backed by a major bank1. Over The Road Card
2. Over The Road Plus
Both card provide fleetmanagers and drivers with unmatched: Control Convenience Reliability
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Solutions Overview
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Benefits ofU.S. Bank
Over The Road Card Solutions
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Control Flexible controls allow you to tailor-fit them to
your policies Comprehensive reporting provides visibility
to a wide range of program data Detailed data capture for every transaction Immediate transaction access via your
dispatch system or online portal Payment networks supports data and control
requirements
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Pump prompts to match needs A mix of required and optional pump prompts
require drivers to enter your data elements prior to receiving authorizations to purchase
Fleets can select the optional prompts that best meet their data validation needs
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Required Prompts1.Hub/Odometer Reading2.Vehicle/Unit ID
Optional Prompts1.Trip number2.Driver ID3.Driver License4.Trailer ID5.Reefer Hours
USBank Loves our Carriers! U.S. Bank was a sponsor of the Truckload Carriers Association's
(TCA) Health and Wellness Fairs held this week in observance of National Truck Driver Appreciation Week (NTDAW). Several state trucking associations partnered with participating Petro and TravelCenters of America (TA) locations nationwide to host driver events, which included a special focus on health and wellness.
Some locations had walks and exercise sessions for the drivers, while the Minnesota location offered free blood pressure and glucose testing. All the drivers appreciated the recognition and thanked the Bank for supporting them.
Where are WE Going Next? Wherever it is, WE need to go together More than ever, we are in the “information business” as
much as the transportation business.
Thank You!
Jeff Lineberger