EJ Butler, Jr. Chief Operating Officer
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Transcript of EJ Butler, Jr. Chief Operating Officer
EJ Butler, Jr.Chief Operating Officer
What Utilities Can Learn From Telcos
PAETEC Overview• One of the largest Nationwide
providers of Competitive Communications Solutions(1)
• Extensive National Footprint
• Presence in 47 of the top 50; 84 of the top 100 MSAs
• Over 75,000 enterprise customers
• 27 quarters of positive free cash flow generation
(1) Based upon revenue(2) Annualized YTD Q309 Revenues
2009 Revenue Composition(2)
Total Revenue = $1.6 Billion
Network Services
78%
Integrated Solutions
5%Carrier Services
17%
Extensive National Footprint with Regional Focus
What Utilities Can Learn From Telcos
1. Competition Will Drive Innovation
• Portability• VoIP• Wi-Fi / Max• Network Security• Cloud Computing
What Utilities Can Learn From Telcos
2. Grow Relationships – Not Customers
• Advisory Boards• Customer Satisfaction Metrics• Regulatory Updates
What Utilities Can Learn From Telcos
3. Fight Unfair
• Create Differentiators
• Reporting Software (expense, utilization, trends)
• Infrastructure Procurement• Financing Options
Fighting UnfairPAETEC Acquisition Timeline
1999 Campuslink LLC – Managed Services Provider
2000 East Florida Communications – Avaya Reseller
2001 Data / Voice Networks – Cisco Distributor
2002 Pinnacle Software Solutions – Telecom Expense Management Software
2007 Allworx – IP PBX Manufacturer
2008 MPX – Fixed Wireless Provider
2008 VARO Technologies – Telecom and Utilities