Eindhoven University of Technology MASTER Performance of … · 4) Online survey page 4:...

Eindhoven University of Technology

MASTER

Performance of operational schools in the BSF programme in Englandperformance assessement of operational schools in the 'building schools for the future'programme

Sanders, M.J.C.

Award date:2009

Link to publication

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https://research.tue.nl/en/studentthesis/performance-of-operational-schools-in-the-bsf-programme-in-england(b9ca3606-34c3-44e1-9571-e1fc308b7d3e).html

ARR 2009 BWK

4408

11 iversi teit

Tcchnology

Performance of operational schools in the BSF programme in England Performance assessment of operational schools in the

'Building Schools for the Future 'programme

Artachment

AUTHOR:

DATE: COURSE:

PROGRAMME:

DEP ARTMENTS:

ORGANIZATION:

SUPERVISORS:

Non-forma I:

M.J.C. (Marcel) Sanders - 0528099

21 - 08- 2009

7CC30- Dissertation Project

Construction Management & Engineering

Technology Management (TM)

Architecture, Building & Planning (ABP)

Eindhoven University ofTechnology

PJL{)F. D2-. I 12-· W · S c..HAEFt=:K_ dr. A.F.H.J. den Otter M.Arch (TU/e) mr. W.J.H. Wenselaar (TU/e) Prof. C. Gray (UoR) D.M.M. Vermeer MSc

University of Reading

Content

Attacbment- Dissertation Project M.f. C. Sanders

Artachment 1 ....... .... .. ... ........... ... .... ... .. ..... ....................................................................... 3

Artachment 2 ..... .. ......... ... ..... .. .............. ... ... ... .................................................................. 6

Artachment 3 ......... .... .. ............... .... ...... ... ... .... .. ............................................................. 14

Artachment 4 ............... .. ........ .. ............. .... .. ...... .. ........................................................... 23

Artachment 5 .................... ..... ... ........................... ... ....................................................... 27

Artachment 6 ............................ ...... ........ ....................................................................... 28

Artachment 7 ........................ ......................................................................................... 29

TU/ l<"tllnl ~e U n ivo rs lt eh llodh .... e Unive"it'f or TechnolOri

2 University of Reading

Attachment - Dissertation Project M.f. C. Sanders

Attachment 1 Example of BSC :

Objectives for Jour perspectives of a business unit

Financlal perspectlve

our net margin f ourretum on our turnover wlth our impravement In

Is constantly t capita! employed end customers productlvlty Is steadily

>15% (ROCE) is > 30% ls~30% above lhe market average

Customer perspective

on the basis of inno- we offer we are an we have tne best vatlve developments, an lnnovative acknowledged prieelperformance

we are a trend- service concept systems integrator ratio setting supplier

Process perspectlve

r ou• pmducts allow l our systems we only dellver we have a we have a tor the raailaation of are easy complete and functioning sales netwerk

lndMdual solutlons on the to project defect-tree product for end basis of standardised and malntain hard- and software rnanagament customers

\ modules 1

Potential perspectlve

our employees are our infrastructure we pursue a pro-activa competent and supports our human resources

motlvated processes management

we cooperate we have a proparty we have an adventageous strateglcally wlth tunetionlog knowl- environment tor product suppliers of com- edge management and process innovatlons

plementary systems

I

TU} rechn i'Jcnt U ni~ten1 t elt llrulhDft• e UnlnfSI I'Y (I r reclHIOIDIY


Attachment- Dissertation Project M.f. C. Sanders

Perspectives, objectives (strategie goals), measures and targets

Fin.Hh:bl

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Attachment - Dissertation Project M.J C. Sanders

Perspeetives, objeetives {strategie goals) and initiatives {strategie programmes)

Strakgif Goals

ustomer perspectJVt:• \ ·Ve 1 ftt.•I' nn

innov.n ive St>Jvi.:e (l)Il( <:'pi

Strategie: Programt'S

Introduet ion ut' ~'r<..l-acth·e s.:-rvke [n sales neg,uttat luns

Hiring, or training. of c·mplc vet'S compdcnl !!'1

c.n1-y u ut the sen· k t' ta sks 'optimb;ltion' and ï no;t ru :t[un ·

Proc - - perspective Our s. ',stems ~ln: e~1-y [t>lt•rm inatJun ot

to ~)roklt and ma mi .tin \V e h .m,· a

functionin~ ~' roduct

nl;lnag_ nlt'llt Potenti.ll pero;;~Y d lw· Om t- mr•lovees .. 1te

•. :ompcott'nt ,1 nd motiv.ltt:'d

\Ve pnrsue a p1 o

Kt in:· lrumJn

sugg~,"stions to mwro\·t> the , ' r

-·v:-. tem s a nd produds

~v'lak i ng, nv.lil.1bk enungh

tJlllt' r'or p1 oduct

m<1nag,en1ent t1 sks

[Jh."Otlf'agem.:ont uf iob

r t1tio n

Dtvdupment of tra ining

plogr<ll115 Hiring and t r<lÎllJllg

röoure-e nhlfl,lJ;t'merH JC<:o rd ing to the (;lradty

rt'quirt.:·ment pl<ln nnt- y~: :H·

in advan(t'

TU} Tef.h nisdai! Un ~rs,.)eit e Elad.ho'f'tfl UnfniSify of f~t"nola.ry


1)

Attachment 2 Online survey page 1:


Performance of operational schools in the BSF programme

Ce:ar 1:articipant.

I o~ .. ~~~

• Rcddinl! TU/e

fhis survf!.y is at:·cut de:lh...'4Hing r-e:rfornumcf= in th~ '·Building Schee Is fc·r the: Future: ·- jE! SF • J"·rc--gramme: during the: J:C5.t-occur. ~nc:"~ ph as e and llc•_"J to me as ure: this r:e:rformance during this pha:.e:.lt•:.till takE: 5 te 10 minute:. te fill outt11e surve~~ -A.ns•:.t ers· \u ill stay cc·nfidE:ntial. The- rese-~rch is done b~.tthE: schools of Construction f·.:lanagE-me-nt & Engin~e-ring c-f the- ·Unive-rsity· cf RE:ading· jUiq 3rld ·Eindhove-n Unive-rsit'll cf re-chnolc-gy· lfJL;. Results. cf this rese-arch areccntrituting te the: de:ve:lcr:mentcffuture: schc;e. ls •:Jitllin tl1e: I:! SF pregram me: T112111ks i11 advance: for filling outthé sun,'EJ'· Ycu c~n click tE:-Ic•:J l"fJer.t" ) te start ~Jitl1 this ~ur·.,.•ey-.lf~rcu •: t3nttc h;:~ve mo-re infcrmaticn atoultl1é resé.arch téfc-ré ycu start •.vith the surve:,r. click tl1e fcllc•:.'ing I in~ IHtn , ._, \ • ~,ov .s tlJdenUtJe niH rn .. c -sanders '5ite1ndeX.I1tm

l."olitl1 l·:i11d reg.3rds.

r·.-larcel Slmders

l .,,.,. I

Online survey page 2:

Performance of operational schools in the BSF programme TU/e

Ple3se- fill oul yourperson.-1 detai l s bE-Iow . Your details \"ton't t::e linked tothe answe-rs. These \.'sill JU St boe use-d for administrative re3sons.

fJame: I J E-mailad•jress: I J

' Organ i:ati •)O IC•Jmpan _.~ I J

' Positi on-post]ob. I I

TU/e Ted.n.& i11!11J nive: rj,lt eit Ela.4Ptototn Unh'tltsitVof ech!lc logy

6 University of·

Reading

2)



Performance of operational schools in the BSF programme t ·-···· ·,.1

- · Re•din~: TU/e

Performance is measured during the de ... elopm&nt procen. aller d&livery and during operatien of a schoolesUite . Ho" ' important ar" lhe follc<ving npects te gcu lor the performance measurement of a school estale duringlh4! post-occupancy phase? lthe post·occupancy phase =ph a se when a school es Uite is in op4!rationl

tRate lhe featuresl>y ticking on" box on each line. ll you don, know. leavethe line op4!11f

1 Financi;al a sp-e-cts

2 Cus.tomer & User a spects

3 Th" Business Prc-cessles l •:nlh111 the LEP ilo-cal Educalic-n Partn&rthir. l

.4lrtnovation •:tlthin the LEP

5 Sustainatle a spects

6 Educalicnal a speen

7 Partnering a spects trelati ons!1ir- bet'I:Jeen scho o-l . lccal authcrity , eentractors and ether st~kehclders l

8 Oualir, a spects

9 Safety a spEcts

3)

Are there oth&r a spects you should ba se the performanc4! menurement on?

lf : es ,.,·hich":'

TU/e fec t.n :s<.._e UnNlfr it ~lt EJndhOWM Unt\'•nity o l TiK.bnD,OIY

7

V&ry ln~port;ont

Important Moderate U nimportani


Very Unimportant

4)


Attachment- Dissertaûon Project M.J C. Sanders


Hcw important are the fcll o\ving featur~s to ycu \.Vht-n a school is in operatioo.,

(Rate !he features by tic~ing one l>c>. on each line.lfyou dont know .leave !he line openf

5)

·1 Rea•on•ble l>uilding costs

2 Re-asonabiE: lifecycle ccsts

3 Ccmmunicaticn btt\·.•een invc lve-d p_;;.rties

4 SusUin•l>le development cl !he l>uilding

5 A sustair13l:le tuilding

S High quall!y of design

1 Time needed te develcp the tuilding

8 Access to t ·uilding :and f:acilitin

9 Ceccration inside and outside- the scheel

10 Good furniture in !he huilding

11 Avail3tle c;:~te-ring

12 High quali!y F~cil 1 ties M ~nagement

13 Availa b le- ICT facilitie-s

14 Av•ilal>le sports facillties

·10 AV3llat:le. cultqrjj~J facllitle-s tArt. mu sic. etc.~

16 0 31light inside the building

18 Good func tioning huting

19 Encugh ir.ace 3\:ailable- ir1 scheel

20 A safe building and environment

21 J.\ multifunclional e nexitl~ bullding

22 Cenvenient accessof pubolie transport

23 Educ.3tic-n31 pf=rform:anc~

lf, es_ ·.-v hlch?

TU/e Tt'd! ni~l"'e Uni vPr :<; i telt IÏtdlOM.I UmY'Iniiltl' af l'c.hno10JV

\'ert Important Important

[ .,., :;:, Jl ' ",.,. l

8

Moder~te

TU/e

Unimporunt Very Unimponant


Online survey page 5a:


Performance of operational schools in the BSF programme • , ..... ~, ,"i

Relldin~ TU/e-

6)

\.'ihat is the name ofthe school you are involved in?

!lf you are 111\lolved in more than one school. please choose- one school. Afte-r you finished this survey. you can fill out the last part ofthe sun;e~tfor a nother school es~te if·)"'u want. You can lind thê I in~ whên you linishêd this survêy.l

I

7)

Is the developmêntolthis schcola Private Financ" lnitiativ& IPff l?

.; ~: ::::

8)

'.'ihat is lhe quality ollh" lollowing features ollhis schoof?

!Rate the features by tlcking one bcx on eaoh line.lf you don1 kno.\'l. leave the line open~

1 Realii.aticn·tuilding cosh

2 Lifec,cle costs

3 Sustainatil i ty cl t11e tuilding

4 High quality clthe d<>sign

5 Time nHd•d te devEic~ the tuild1ng

6 Access tobuilding and facililies

7 D-~ccration in~id~ and cut~ i de the !.eh cel

8 Good furniture in the building

9 CatE-nng f~ciliti&s

10 F•cilities M•nagement(FMI

11 ICT facil1ties

TU/e lltbnbth"' U n~1Jt l l,_h .... UnlvV-51~ ;ned! nu iOJf

Very Good

9

Good Moderate Bad


Very Bad

9)

Online survey page 5b: 12 SJX>rtsfacilities

13 Cultur~l f~cilitie.s :~n. music . etc . ~

1.1 Daylight inside tlle building

·15 Avallal:-le- fresh .!ir1air-conditioning

16 Healing system

17 S1=ace a v ~llaOI~ in <:.eh ooi

18 Safely in building and •nvironmenl

19 A multifuncticnal <- fle>:itle t uild ing

20 Ccnvenient lcc•4is of public transi='C)rt

21 Educ4:'tiolul perform~nce


\"ihBt overall mark ·sccrell<!lwHn 0 and 10 w ould you give lo tlle school asl:>eing in operatien allhe moment? So.here you havelorale tlle physicalslateofthe t:uilding and itsfacililies as menlioned abov e. llot d1e educaliOflal performance olthe studo;nls .

10 = very negative: 10 = very positive:



10)

\'/hal are'l.vere lhe most posilive features during tlle development oftlle school estale and w hy?

Positi.6features:

-

11)

\'/hal are"'.lere lhe most negative features during the dev&lopment of tlle school.,slale and w hy?

I legatt .e featLtres:

TU/e

I

I

hlt.h nisthe UniversHeit lilcUtMil Ut!i'vtf5tly ofTec:hnotoay

I .,., '"' 11 . i : ,.,. I

10

~... .... ·· ~ ~ · · • ReddinJ.;


TO/e -




12)

! -.. ."-.... .,~

, R"adinJ: TU/e

\"ihat was~s !he quali~ ollhelollowing process stages in !he development process olthe scho<>l rou are involved in'> The process stages are the standani procns stages l:<!ing used in the BSF program me.

tRate thefeatures by tic~ing one box on uch line.llyou don I know. leave the line opent

St•g~ 1: Pr~·Engag~m~nl

Stage 2: SIC 118 ~·teek si

Stage 3: SIC ~ 120 w eek st

Stage.!: OBC developmentt22 weekst

Stag" ë: OBC apprcvalt8 ·10 c·,eeks l

Stage 6: OJEU to Long-lisliS weekst

Stage 7: ITCO finalisJHicnl6 •:.reflo'S J

Stage 8: ITCO issue to inilial bid 117 we.~ si

SI> ge 9: Ini tia! Bid Cialc>tuet6+ •: .. uksl

Stage 10: Two Biddersic Close of Dialogu" t17+ we.ksl

Stage 11· ITFSB to Select~d Bidder tB •:fe&ks )

Stage 12: Selected Bidderto Financlal Close t17 w e,. ks t

13)

lfery Good Good Moderate Bad

l"!'hat overall mark ·score would you give to the develop.ment proeen '" realizaticn p-rocess of !he sch<><>l? So. here ycu have te ra te the whole dev&lopmenl proc~ss ollhe building and iL• f3cilities as mentioned above. ll is an ov&rallseore.

10 = very negalive: 10 = very pc>sitivet

TU/e rt c.hn t tle Un we r5 ltt"h Eindhaft unlv-rt.slty orTe.chna la r~

L .,., ""' I[ · ·" ,.,. I


\fery Bad




14)

\ïhich party :organitation is responsible forthe following actlvities during the post-occupanct phase?

Rer.airing damages. C:iUSE-d ty USEfi Cfti1E scheel e-st:ite

R&pairing dam•gES. caused by construction failure s

Cc-ntrolling the lifec1cl~

casts

Safety in & around lh<> school esbl41

Sustainabl~ CP'er;:~~tion

cl til~ school estalE

Flexible u•e 8 oper3ticn of the school &state-

Accessiblity oftlle

schoei e-sbte-

Educ3tion.al p<trformance olrhe school

15)

Partnerships for SchoolstPISt

Do you want •c add sernething to the answers above'?

Commen:s

TU/e

l

I

Tl:' ç"nn!S(nC! UniOJer!.i teit ElndbO'W• Untv.ts.ltt off•dlnol !".lg)'

Loc al Aurhority

i LAl School

.·

LEP

12

088 cootraclor

PFI contractor

' .

l • , o'~· ·" r l!cadin[:

Sol! FM contraclor

TU/e

H•rd FM contractor

Universityof Reading

ICT contractor

·,



Performance ofoperational schools in the BSF programme

16)

I .... . .",. ...

Readin~:

Th is i !i the end of the survey. You can putcomments orquestions in the text box below, ifyou have any.ll is a lso possible tosend an e-mail to marcel.sanders~gmilil_com

co 111111e nts:qu e slic n s:

Online survey page 1 0:

Performance of operational schools in the BSF programme I , . . ... ,, ..

.. Rcc~dinJ:, TU/e -

Th ank you for panicipating in thi~ ra1•~rch. The anS'.'Jers have been sJved already.

Th• pos si bilit) • xists to fill out the last P.Oi rt orthe ~ourver fcr a nelhe-r schoof. ,.",h• n you \'t ant lo frll out th-e lll~t part of tha surv•y for llnoth•r school. ctic)f thit. link hgp-"'n > ~WH<J!!JyflU!!l!!'!>nlo!!t !UlfV "•urv I .:t!IIDIJ._ 1 oU!I!~~

TU/e

Any questions concerning this research can ~e sent lo research is finished.

I com . Ycu c~n a lsosendan e -mail if you •:1antto re-c.•iv• a summar, ofll'le research .... ·,hen the

numk you very much foryour time!

TU/ e rl!'tlln~e Urri •,-er'l it ei t fJni'bona UrrtvcfllfV arTI!!'rJI.nol:.o


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llery Gooa aooa Moaer.~tt 1 Ra~llzauonltlunalng &:0111 ... .... 2fto t Lltaeyda eosn ... 15ft .,. 3 Sull.llnlblllf1 otlhe bullding 27~ 11ft 1ft 4 Hl;l'l qgoJII1y ot tha 'dulgn .... 31 .. o ... IS 'llme n.adeclto dentop tha bullelmil ... .... 1R a ACC.I!IIO bUllding aJid hol~ll!al 31~ ..... 1ft 7 Decorau.on 1ns.ta ana Cllllslcl• lha setloOI 17Yo qt, qt,

. a Goocl tumlture In tha bulldlnll 17t. 15ft 17Yo 8 Catenng faolllt:ln 1 ... aft 0% 10 FlcUitlas MaMgamaJit(F"!I ... 23t. .... 11 1CTllcllltlas .,. .... ... 12. Sports liCIUtlu .... 31 .. O'lro 13 Cultural t•CIIItl .. (An. musle. etc.) ~ ..... ()'\

14 DayngtniMlde ltll bUlldiJlil ~ ..... ~

15 Alllllablalresh alriil~r-eondlttonlng 23t. aft ~

11.Heatmgsyuem 1R .... ... . 17 Spaca avaltablalil .school .... 23t. 1ft 11 Safety In bullding anCI environment 2ft .... ... 11 A multltunciiOnal & ftall!ble buDdlhg 2R 7R 0% 2D ConvenJent accan of publlc tnnspon 2ft 67t. 0% 21 Eduu'llonal parlormanca .... .... ~

ba very1141a ... IN ... 0% 0~ 0% 0% o•· .. ... 0% O'lro O'lro

0% 0% ... 0%

0'11. 0% 0% 1ft ... 0%

O'lro O'lro o ... O'lro O'lro O'lro 1R O'lro ... O'lro 0% 004 ft 0 .. O'lro O'lro ... 0% 0'11. 0~

IIN:·OtMn)

Reapon•n 'Tol.ll 12 ft 12 ft 11 ·~ 13 R ' 13 R , 13 .... 12 .... 12 ft 11 ... 13 .... 12 .... 13 .... 13 .... 13 .... 13 .... 13 .... 13 ft 12 ... 12 R 12 ~~

13 ft

~ ..., rJ> Cl'>

Ë.. ..., Cl'>

.g rJ> Cl'> ..., ö' ::J 00

~

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~~ ":--<• nc ç" 5' ~ .,. ~~ ~ ~-

;::!

~ ~ .,.. ~

Atta

chm

ent -

Dissertation P

roject M

.j.C. Sanders

Survey resulrs question 9 &

10:

I

.. ..ll

00 ~

_...., "

.. .

·~

.. -..

. .

' ·-=-•

•"3

r·. ·::t

o I a

~-,

TUf

T!lt.f'lllin,.e

llniver-.ite.it

e tlltdbD

'tUI

Univ1!uï~ty t

tfl~nolg,f1

19 U

niversity of

Read

ing

..... c ft)-

:§= ~ ~ ."' ... ". ~ .,. , .:~ o ;;;

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l ~

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tn =· Q.l~ Q.;:;:l :rQ·

OQa,

·queation 11

---~ ...... ,..1lllfllllll-,........_, ...... a.,.....,dle ·~-. ...... ~ NegltiVI ful1ir .. :

COmmunteation Of lllVOIVolve<l people & p8IUe$

Bullding costs! Spent too much money

Repairs take a 10ng perlod of 11me Lack of fltequent eng~~g~~~ent wnt1 school

Tl1e Clestgn ano constniCiion Clkl not allow lor t11e tacllllll cllutklren are harcl users Of tacllilles anonot all t11e matelials ano filtings are suslalnable 111111 119'1 useage In 111e previous I:IUikllng 11 was posSible to aciCiress e1amage ISsues w1111n a SliM perlOci of llme. but unclel' 111e .- system lf 111e repair IS no1 urgent ror safety reasons 11 has a tow pnoncy" lor ac uon This teaciS to fufUler oimage

Contractual argumentS ano •game playlng" by peop1e tillil no unoerstancllng of eclutallon

P"t• ancl U)St I!ISUeS

I Pc~·u> I -

Questfon ·12 .... ..,.. • ...."~~ ........ -...--===•~.:r-=~-·~-1'-.~....-.............. ."..... ' . - . . . '····· ' _progr

. .. . .. '. . . .. . . - --- - -- . -- . -'l'Mi ........... .,. .. ,- ............. ~ • . h.., ve ryGood Good Modente Bad Ve ry Bid Re.-pon••• Tolal

Stage 1: Pr.EngagRaent 111% .", 10.. 0" ~ 10 1'4 s~;• 2: lfC t JB weelli l 111% 10"' 111% ~ ~ 10 ... s~;• 3: s tc 2 (20 weeks ) 111% .", 111% 004

""" 10 1'4

S~ge 4; OBC deve toem•nt (22 w .. ll l ) 1K .". 01ro 004 ~ 10 .... Slage 5: OBC. app roval (8·10 WH kt) 211% .", ~ 004 ~ 10 .... Stage 6: OJEU t0 l.ong-1111 111 WMkt} 311% 711% ~ ~ 004 10 .... Slage 7; ITCtUin;aliUUon (6 WHkl) 2ft 8ft 2ft ~ ~ • ... Stage 8; ITCD tn ue to lnltlal biG 117 wee test 2ft .". " .. ~ 01ro • "' , Slagl 8: !nltlal Bid DliiiOglll (6+ 'NI I kl } 2ft "" " .. 01ro 004 • .,. Slage 10: l'Wo Bldders to Close 01 Dlalogue [t7+weeks ) 2ft .,.. ",. 01o O'ft • ... ~~: 1'11"1B to -Selected Bidder (8 WH klij 2fto .,.. " .. ~ O'rt • ... Sta;e 12: lele~d Bielder to Financlal Close(17 WH kll 2ft . ". 0% 11'1 004 • ...

[sh~ .. •.alues ~ P§

(/') c: ~ ~ .., (b

"' c: .... "' ..0 c: (b

"' .... a· ::l ...... ...... ~ ...... N ~

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Survey results question 13

:

Q.

I 1 a

11

e.

TUf

T•ch~l«iioUofm>!reit E

lodbona e

Un \'l'l'i1V

ofT

uhnaiOIV

Artachm

ent -D

issertation Project

M.J C

. Sanders

21 U

nive

rsity of

Reading

-1 c: ~ tD ~~~ ft ... ~

~ ~ ~ ~ ~ ;: , g. i" , :3

~ ~

N N

·~c tD ~DJ~ c..~ :rQ·

(JQO - ~

Qüestlon 14 WMdt,..t:Y,~ ... II;fsi'I!IIJI• lllleforlhefalolillllg ...... cbtllg tfle~,.ncy ~

Pannenhlp5 lor Local Alnhortry SChOOl LEP D&B PFI Soft FM Hard FM ICT Respon-Schools (PIS) (LA) contractor contractor COAtta.c:lor conua.C1ol contraJltor

~palrlng ClllmagH. caund l:ly uun Of ~ 11'- 1~ o-. 1711. 1~ 2R 2R ~ 12 the tchool Htate Ftep~~mng oamag..., eausec Dy ~ ~ 010 0% an. an. ~~ 010 0.. 11 conllruC11on flllures conltolllng tha urecyele cosla 011. 011. 0"4 2111. 1~ 2111. 1~ 1~ 011. 12 sarety In & around tne school estate 011. 1fto ... 011. 18'lo 0"- 18'lo an. 0... 11 lUltalMDie open111on of m e senoot '"" 011. 1fto 2~ 011. 1fto 18'lo 18'lo 011. 11 H1ate

FtexiDI• use & opention of tlte school 0"4 010 31111. 3fto 010 0"- 2~ 011. 0"4 11 estate

,lccualblllty of the AChoOI et tate ~ 011. 00. 30'1. 30'1. 2011. 2011. 011. 0"4 10 Educational performance of the school O"'o Hto .... 1fto 0"4 0"4 .... ~ 0"4 11

I Shc " .alues I Po~ur- 1

Questfon15 ~:JG!l~·-·•!1• ......... b» ·-~liboft.!

commenll

PFI canfratlllr 11 responsltlle tor I1!IMn But 111 re.allly me FM cOIIlractar does 111e ll!PII'S. AS prevtously menaoneeltne FM contractor liaS undhgly toplek up tlle rauns left by me PFI conlJ'a(tor 1n construcaon

OilllcU!IIIIs 118r1151tltlere 111e ClemarciiiOII of respan~tes iS 11111 ctear • Plftlclllallv will1 rtoonance ..uures anel Clehll:l$

l!se il QUestlon 11

1Jitl........._utdM. _,.., •. Yoa -..putc••lllllilur ~:ln:tiMt.flat ._6fllow, iryeo ._...-.,.ltk allo pOllilbie to tend • e.IMito --•nlll•••g• llllll.cloMo · CominentsJquestlons. !

The process to Ftna~~tlal Close was some ame ago ane11 haVe ClllftcUIIY on temem~~e~~no hOW Int process CleVelopeCI CIUMO me vanous slages I , Try r.ontacllng 1110 (11 my COieiQUeS dl lhe Jat! OI me schOOIIhtallgllll'lfl !llhOIII protess-.JOIIn Pelne-jpeftlhs tDCIIOR:I sen Uk or Julle 81rttettltM@Ihs l)rlliiiOrd sen Uiel

I Pq;u~ I

Total

1:HI.

1211.

1311. 1211. 1211.

1211.

1111. 1211.

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Attachment 4 Survey results question 2 (bar chan):

How important are the following areasof assessment?

2

- 3 I: Gl

~ 4 UI Gl UI l(l 5

0 UI 6 ~

<C 7

8

9

0 2 4 6 8 10

Responses

1. Financial aspects

2. Customer & User aspects

3. The Business Process(es) within

the LEP (Local Education

Partnership)

4. lnnovation within the LEP

5. Sustainable aspects

23

12

6. 7.

8.

9.

14 16

• Very Important

o Important

Moderate

• Unimportant

• Very Unimportant

Educational aspects

Partnering aspects (relationship

between school, local authority,

contractors and other

stakeholders)

Quality aspects

Safety aspects



Survey results question 4 (bar chart):

How important are the Jollowing KP!s?

1 I

2 l I ' 3

l l

4 ' 5

6 7 I ' 8 9

l

10 UI 11 I l

ii: 12 ~

13 14 15 16 17 18 19 20 21 22

23 '

0 2 4 6 8

Responses

1. Reasanabie building costs

2. Reasanabie lifecycle costs

3. Communication between involved

parties

4. Sustainable development of rhe

building

5. A sustainable building

6. High qualiry of design

7. Time needed ro develop rhe building

8. Access to building and facilities

9. Decaration inside and outside the

school

10. Good furniture in rhe building

11. Availabie catering

24

l I

' I

• Very Important

0 Important

l 11 Moderate

I • Unimportant

• Very Unimportant

I ;

'

10 12 14

12. High qualiry Facilities Management

13. Available ICT facilities

14. Available spons faciliries

15. Available culrural facilities (Art,

music, etc.)

16. Daylighr inside rhe building

17. Available fresh air/air-conditioning

18. Good functioning hearing

19. Enough space available in school

20. A safe building and environment

21. A multifunctional & flexible building

22. Convenient access of public transport 23. Educational performance

University or Reading

Attachment- Dissertation Project M.f. C. Sanders

Survey results question 8 (bar chart):

How do school estates perform on the following KP Is?

1 I

2 -3 -4 5 6

I

7 8 9

Cl) 10 I• Very Good a: 11

I oGood ~ 12 • rvloderate

13 I • Bad

14 • Very Bad 15 16 I

17 18 19 20

i

21

0 2 4 6 8 10 12 14

Responses

1. Realization/building costs 18. Safety in building and environment

2. Lifecycle cosrs 19. A multifunctional & flexible building

3. Sustainabiliry of rhe building 20. Convenient access of public transport

4. High qualiry of rhe design 21. Educational performance

5. Time needed to develop rhe building

6. Access ro building and faciliries

7. Decaration inside and ourside rhe

school 8. Good furnirure in rhe building

9. Catering faciliries 10. Faciliries Management (FM)

11. !CT faciliries

12. Spons faciliries 13. Cultural faciliries (Art, music, etc.)

14. Daylighr inside rhe building 15. Available fresh air/air-conditioning

16. Hearing system

17. Space available in school



Survey results question 12 (bar eh art):

What waslis the quality of the following process stages?

1 I L I

2 I I I

3 l I I

4

UI I I I

~ 5 I I I ~

UI 6 UI L J J Gl 0 e 7

I I I c. u.. (/) 8 ID I I I

9 I I I

10 I I I

11 1 1 l

12 V

0 1 2

Stage I: Pre-Engagement Stage 2: SfC I (8 weeks)

Stage 3: SfC 2 (20 weeks)

I I

I I

I l

i I

I I

l I

I I

I I

I I

I I

I I

3 4

Stage 4: OBC development (22 weeks)

Stage 5: OBC approval (8-1 0 weeks) Stage 6: OJEU to Long-list (9 weeks)

Stage 7: ITCD flnalisation (6 weeks)

I

I

1

!

I

I

I

I

I

I

I

5

Responses

Stage 8: ITCD issue to initia! bid (I 7 weeks)

Stage 9: Initia! Bid Dialogue (6+ weeks)

6

I

I

I

j

I

I

I

I

I

I

I

I

Stage 10: Two Bidders to Close of Dialogue (I 7 + weeks) Stage II : ITFSB to Selected Bidder (8 weeks)

Stage I2: Selected Bidder to Financial Close ( I7 weeks)

26

I

I

I

I

I

I

I

I

I

I

I

7

I

I

I

I

I .-------J 11 VeryGood

I oGood

I 11 Moderate

• Bad

I • VeryBad

I

I

I

8 9 10


Attachment 5

Respondents categoriesper LA.

Bradford

Bristol

~ Lambeth -~

= Leeds ~ ct

~ Manchester 0 _. Newcastle

Waltham Forest

0

TUf Tt<hfti:sdlt Un iverlt tti [Jn.d.bOYel e Unfw«sltvo r Techn o ~ogy


2 3

Respondent&

27

4

• School

oLA m LEP

• Contractor

• PIS

Universityof Reading

Attachment 6 Invitations sent per caregory:

Lambeth

Bradford

Bristol UI

~ Lancashire "i: 0 .I: 'S Leeds <(

jij Manchester u 0 ..J

Newcastle

Solihuil

Waltham Forest

0 5


10 15 20 25

lnvitations sent

28

30 35

g School

CJLA

LEP • Contractor

• Pts


-1 c n;--~Ï~ ~ "' "' !U - "' ~ f ~ ~· ~ ~

N ~

;:IOC t'f) 2. Q.J(ä Q.ül

=·~· ()Q2.,

P erspecti-.es

1 . Education!ll & user aspeds

2 . Partnering & finanaal a spects

3 . Qu"lity, saléty& Internlil business aspeds

4. Learning & gro...th aspeds

CSFs

Good Educlllion

Enough available space

Access of pub lic transport

User setisfadion

Good Fhl

Com munication

R easonabl e co ss of school estale

High quaitypropos!lls

Enough da)'iight

Safety

0 blein high qu aliy design

Ensure high qualityiCT ladl~les

Good decoration & returbistrnent

Quaity of constructton

C onstrudi on tirn e

Susainabiily

I nnovation of school estale

Multiple use

KP Is

Educ81ionel perlorm ance Oisruption of school operations

Available space lor education

Available space lor ~rts Available space ior rutural activdies

Available space tJr c..tering

Available space for general use

Avatlable space for offices

Oistance trom bus stop Distance trom underground/o...erground Dist...-.ce trom Iran sation

!lccessibily of buiding S81i sfied users

Tim e to repair Cossof repair Pen!llties payed by FM

SUfficient meetingsof LEP Contact Wth users

Life cycle costs

T otal costs of construction Exceeding of initi!ll budget

stage 1 newproject proposals approved stage 2 newproject proposals approved

Available daylight

Safety in building Safe en.,;ronment

Cient sa·tisladion of design qual~y

Quaily of IC T infl8sructt..re Coss otiCT User triendlyiCT

User friendly decoration User friendly furbishment

High q uaity of construction

Exceeding the construction time

Minimal'l\este Environmental perb'm ance of design Errergy ef6cient during operation

Sustairo11ble impravement targets Financial im pro'lem ent targets Newsudents

U sage of sdlool estale by ditterent users

I r.4easures

Otsted score 11 lost teaching hou.s

# m0 avaiable lor educatton

11 m0 avaüable for sports

# m0 avaiabie lor rutural activties

# m0 avaiabie for catering # m 0 avaiable lor general use

# m=avaiable for offices

# m trom bus sop 11 m trom undergroundA)vergrot.nd # m trom train station

'Reasonabie" r811ng according SEN requirements Outcom e of user sati sie di on surveys

Average time to finish rep ai' Average # ( FM rosts # penalties payed by FM

#of general meetings of LEP #of meetings user represenlalives

Average # ( ife c)de costs 11 (perm= # ( cr.eorunning the tnlial budget

%Stage 1 newproject proposals approo;ed by LA %Stage 2 newproject proposals appro'led byLA

# lux of daylig ht avai la bie

#re porled incidentsin building # reported incidentsin in en.,;ronment of school

A-age score ofthe Design Qually lndicators(OQI)

Obisinment ofthe lmplementation Certiicate # ( ICT dl81geS OutcomeofiCT user satisfadion suro;ey

Outcom e of user satistadion surveys Outcom e of user satistadion surveys

Grade on C onsruction E xcetlence scale

# -..eeks exceeding the plenned oon3ruction time

#kg of....,ste lesving consir . site i ( construction value BREEAM score Average 11 k'l'lhkn 'lyear

% Redudion ofenergy use % Re dudi on of costs du ring opera! i on # new st u dents I a ge

# hours spent (on non..schOollldiwies) I user goup

Targets

~ '2.. (i) 0-0:1 e.. I>J ::J n 1'1> 0-C/? n 0 ..., 1'1> &:; ..., 0-

> f"""'t f"""'t ~ ()

::r 3 (b

~ f"""'t

"'-.J ::t.. t t

~~ ':-...•

110 ~ .... ir"' ~~ ;;! ~·

;:t

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Eindhoven University of Technology MASTER Performance of … · 4) Online survey page 4:...

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Transcript of Eindhoven University of Technology MASTER Performance of … · 4) Online survey page 4:...