What is the Effective Supervisory Practices

Webinar Series? A Guide to Understanding if this Program is Right for You

You’ve heard about ICMA’s bestselling

Effective Supervisory Practices book, right?

You know, the one that was written for

SUPERVISORS-IN-TRAINING

Well, a few years ago, we teamed up with the book’s editor, some chapter authors,

and other local government experts to develop a webinar series.

Michelle Poche Flaherty Mike Conduff James R. Lewis Cindy Taylor

And it became

REALLY popular.

This six-part online program – along with the

book and its study guide – gives participants

a well-rounded,

real-world approach

to learning what it takes to be a leader in local

government.

So, who can benefit from this

program?

Are you a front-line supervisor looking to grow

your management skills?

Are you someone who wants to learn

leadership skills to help you become a

supervisor one day?

Or, are you a local government manager or HR

director looking to provide training to new and

future supervisors without the high cost of

hiring a consultant?

If you’ve answered “yes” then the

Effective Supervisory Practices Webinar Series

will give you the tools you need.

Here’s what the comprehensive program

entails with it’s six, 90-minute sessions…

The Foundation: Roles of a

Supervisor/Supervisory Leadership and Ethics

Presenters discuss the definition of leadership, ethics, and important factors to consider as employees move into leadership roles within the organization.

Sharpening Your Focus: Strategic Planning,

Managing Workflow, and Budgeting

This session will discuss the realities of being a working leader in today's time-starved, budget-conscious world.

The People Part: Hiring and Onboarding,

Fostering Accountability, Evaluating

Performance

This session will discuss how to hire the right people for your organization and develop a culture of accountability and performance.

Raising the Bar: Motivating Employees and

Customer Service

This session discusses how good supervisors can motivate employees to become productive and fulfilled. Workplace satisfaction, in turn, is a key component in the ability of a team to deliver quality customer service.

The HR Stuff: Ensuring a Safe, Respectful,

Harassment-Free Workplace

This session discusses the supervisor's role in fostering a safe, harassment-free work environment.

The Great Communicator: Team Building,

Communicating, Leading Change

This session discusses how to turn a group of employees into a highly functioning team. Presenters will cover effective communication techniques of a leader and how to lead a team through change.

One registration fits all…

…meaning that you can register

and anyone within your

jurisdiction can receive access.

Watch it as a group and have

your own discussion before

and after…

Or, watch it individually from

your own desk.

And, you may purchase

streaming or CD-ROMs with

or without the live program…

so you can view around your

schedule.

It all begins Wednesday, February 10.

Want to learn more?

Learn here!

Want to register now?

Register here!