Effective Student Management (EduERP)
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Presentation given an EduERP at the University of Lagos in February 2013. Objective was to educate university CIOs on what to look for in software used for student management.
Transcript of Effective Student Management (EduERP)
Agenda!
|- Problem analysis
|- Review of the status quo
|- General principles for effectiveness
|- Critical to success factors
Mukom Akong T | @perfexcellent Slide 2
Student M
anagement!
After this section, you should be able to:
① Describe the problems with student management ② List the key elements of the problem
Mukom Akong T | @perfexcellent Slide 4
Meet … Seun Ibhrahim
He HATES queues!
In 2013, why should someone stand on a queue to …!
☀ Collect forms
☀ Pay fees at a bank
☀ Get signatures & stamps on forms
☀ Submit filled forms
☀ Apply for a transcript
☀ Be issued a transcript
Mukom Akong T | @perfexcellent Slide 5
?!
Mukom Akong T | @perfexcellent Slide 6
What are the queues a symptom of?
After this section, you should be able to:
① Describe how student data is managed today ② Identify what works ③ Identify what does not work ④ Identify what is missing
Discussion Questions!
“What constitutes great student data management?”
§ How will it make Seun’s life better?
§ How will it benefit the university?
Mukom Akong T | @perfexcellent Slide 8
Discussion Questions!
“Who are the stakeholders in delivering great student data
management”
§ Who are the actors involved?
§ What is their current ‘pain’?
Mukom Akong T | @perfexcellent Slide 9
Discussion Questions!
“What data needs to be captured?”
§ Why is that data important?
§ Who will provide the data?
§ What format should it be presented in?
Mukom Akong T | @perfexcellent Slide 10
What data do we need about him?!
Bio-data
Contact details
Full academic record
Course yet to be cleared
Courses registered for
Courses cleared
Carry-over courses
Fee payment history
Disciplinary record
Mukom Akong T | @perfexcellent Slide 11
Discussion Questions!
“how do the current set of ‘portals’ match up?”
§ What have they gotten right?
§ What have they gotten wrong?
§ What are they lacking?
Mukom Akong T | @perfexcellent Slide 12
#1| Define a unifying purpose!
☀ “WHY are we
doing this?”
☀ Guides
EVERYTHING
☀ Clarifies
process goals
Mukom Akong T | @perfexcellent Slide 14
#2| Address all stakeholder’s needs!
Mukom Akong T | @perfexcellent Slide 15
#3| Clearly defined process!
Mukom Akong T | @perfexcellent Slide 16
I-P-O!The set of steps and business logic
required to transform inputs into outputs
Students
Bursary
Lecturers
Banks
Students
Bursary
Lecturers
Registry
#4| Use the best tool for the job!
☀ Databases
☀ Web front-ends
☀ APIs for integration
Mukom Akong T | @perfexcellent Slide 17
Ensure your tools support sharing of data
#5| Integrate like crazy!
Mukom Akong T | @perfexcellent Slide 18
Academic Records!
Financial Records!
Accommodation!
Student ID cards!
Library system!
Infotech services!
Mukom Akong T | @perfexcellent Slide 20
Get buy-in!
Students
Bursary
Lecturers
Banks
Over-Communicate!
Mukom Akong T | @perfexcellent Slide 21
Status updates
System outage
New features
Discontinued features
Use cases
Mukom Akong T | @perfexcellent Slide 22
Define & clarify all Processes!
Mukom Akong T | @perfexcellent Slide 23
Stakeholder-specific training!
☀ Bursary staff
☀ Registry staff
☀ Technical staff
☀ Software developers
☀ Students
Continuously seek feedback & use to improve the system!
☀ Overall performance
☀ What’s working?
☀ What’s not working?
☀ What’s missing?
Mukom Akong T | @perfexcellent Slide 24
Anticipate & manage bottlenecks!
Mukom Akong T | @perfexcellent Slide 25
Archaic policies Technology Skills/competence People
Mukom Akong T | @perfexcellent Slide 26
“Thank you for making my life easier!”
