L.3 Effective Communication

for Leaders

Instructor Name

FY13 Army Family Team Building: Leadership Development1

Learning Objectives

• Contrast various methods of communication and

determine the appropriate usage as a leader.

• Communicate the task, purpose, method and

end state.

• Construct a personal communication strategy to

support your leadership roles.

FY13 Army Family Team Building: Leadership Development2

Effective Communication

Effective communication occurs only if the

receiver understands the exact information

or idea that the sender intended to

transmit.

FY13 Army Family Team Building: Leadership Development3

Communication Guidelines

for Leaders

When leaders communicate, they . . .

• Listen, as well as

speak.

• Are aware of the

verbal and non-

verbal messages

they are sending.

• Use a variety of

communication

types.

FY13Army Family Team Building: Leadership Development

4

Leaders Use a Variety of Ways

to Communicate

Face-to-Face

Telephone

MeetingsLetters & Memos

FY13 Army Family Team Building: Leadership Development

Internet

5

Cultural Differences

FY13 Army Family Team Building: Leadership Development6

Role of a Leader in

Communicating with a Team

• Define the Task

– The What

• Disseminate the Purpose

– The Why

• Describe the Method

– The How

• Define End State

– The Result

FY13 Army Family Team Building: Leadership Development7

Communication Strategy

FY13 Army Family Team Building: Leadership Development8

SMART Goals

• Specific

• Measurable

• Achievable

• Realistic

• Time and location specific

FY13 Army Family Team Building: Leadership Development9

Effective Communication

Strategy

FY13 Army Family Team Building: Leadership Development10

Learning Objectives

• Contrast various methods of communication and

determine the appropriate usage as a leader.

• Communicate the task, purpose, method and

end state.

• Construct a personal communication strategy to

support your leadership roles.

FY13 Army Family Team Building: Leadership Development11

L.3 Effective Communication

for Leaders

Instructor Name

FY13 Army Family Team Building: Leadership Development12