Effective business communication
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Transcript of Effective business communication
Effective Communication & Presentation
Facilitator Khurram Hidayatallah
Definition Communication is a process of transmitting
and receiving verbal and non verbal messages that produces a response, it is effective when desired reaction or response from the receiver.
Elements of Communication
Effective Presentation
Effective Presentation
Personal AppearanceClothing JewelryHairstyleCosmeticsFinger nailsNeatnessStature
SurroundingRoom SizeLocationVisual aidsWall decorationLighteningWindowsTemperature Control Floor – carpeted or bare
Effective Presentation
Effective Presentation Undesirable attitudes & postures for speaker
Effective Presentation
Implication of Postures
Closed Aggressive Open Submissive
Effective Presentation Facial Expressions
Enthusiasm Confused Angry
Effective PresentationThe Voice Pitch can be High Moderate Low
Eye Contact with Audience
Effective Presentation
Effective Presentation Presenter tools
Effective PresentationSpeaker Position
Effective Presentation
Obstruction
Effective PresentationFonts- background- color patterns
Effective Presentationfonts- background- color patterns
Effective Presentation
Effective Presentation Do not loose attention
Effective Presentation
Stage Fright
Effective Presentation
Checklist for Decreasing Stage Fright
1. Know your subject well.
2. Rehearse your talk several times (on venue if possible)
3. Arrive early at the venue
4. Request in advance for all the presentation tool (lectern, chart etc)
5. Precheck the tools to avoid any delays- Extension cord, screen.
6. Breathe deeply and slowly before speaking.
7. Move during the speech- movement hold audience attention.
8. Approach lectern with Enthusiasm
Effective Presentation
Come Early to the venue in order to check Visual Aids, Cleanliness, environment and get ready before the audience arrive.
Effective Presentation
Visual aid equipment
Equipment
Advantage Disadvantage
Speaker Flexibility
Audience Involvement
Lighting
Film/Video •Animated•Non Flexible
•Dark Room• Equipment
None None Dark
Power Point Slides
Flexible Expensive Projection
Some Limited Dark
Over HeadSlides
Flexible Slightly Awkward to manipulate
Some Limited Dark
Charts Less likely to break down
Clumsy to transport
A Lot Possible Bright
Boards More Spontaneous
Your back to audience while writing
A lot Possible Bright