Effective business communication

22
Effective Communication & Presentation Facilitator Khurram Hidayatallah

description

 

Transcript of Effective business communication

Page 1: Effective business communication

Effective Communication & Presentation

Facilitator Khurram Hidayatallah

Page 2: Effective business communication

Definition Communication is a process of transmitting

and receiving verbal and non verbal messages that produces a response, it is effective when desired reaction or response from the receiver.

Page 3: Effective business communication

Elements of Communication

Page 4: Effective business communication

Effective Presentation

Page 5: Effective business communication

Effective Presentation

Personal AppearanceClothing JewelryHairstyleCosmeticsFinger nailsNeatnessStature

Page 6: Effective business communication

SurroundingRoom SizeLocationVisual aidsWall decorationLighteningWindowsTemperature Control Floor – carpeted or bare

Effective Presentation

Page 7: Effective business communication

Effective Presentation Undesirable attitudes & postures for speaker

Page 8: Effective business communication

Effective Presentation

Implication of Postures

Closed Aggressive Open Submissive

Page 9: Effective business communication

Effective Presentation Facial Expressions

Enthusiasm Confused Angry

Page 10: Effective business communication

Effective PresentationThe Voice Pitch can be High Moderate Low

Page 11: Effective business communication

Eye Contact with Audience

Effective Presentation

Page 12: Effective business communication

Effective Presentation Presenter tools

Page 13: Effective business communication

Effective PresentationSpeaker Position

Page 14: Effective business communication

Effective Presentation

Obstruction

Page 15: Effective business communication

Effective PresentationFonts- background- color patterns

Page 16: Effective business communication

Effective Presentationfonts- background- color patterns

Page 17: Effective business communication

Effective Presentation

Page 18: Effective business communication

Effective Presentation Do not loose attention

Page 19: Effective business communication

Effective Presentation

Stage Fright

Page 20: Effective business communication

Effective Presentation

Checklist for Decreasing Stage Fright

1. Know your subject well.

2. Rehearse your talk several times (on venue if possible)

3. Arrive early at the venue

4. Request in advance for all the presentation tool (lectern, chart etc)

5. Precheck the tools to avoid any delays- Extension cord, screen.

6. Breathe deeply and slowly before speaking.

7. Move during the speech- movement hold audience attention.

8. Approach lectern with Enthusiasm

Page 21: Effective business communication

Effective Presentation

Come Early to the venue in order to check Visual Aids, Cleanliness, environment and get ready before the audience arrive.

Page 22: Effective business communication

Effective Presentation

Visual aid equipment

Equipment

Advantage Disadvantage

Speaker Flexibility

Audience Involvement

Lighting

Film/Video •Animated•Non Flexible

•Dark Room• Equipment

None None Dark

Power Point Slides

Flexible Expensive Projection

Some Limited Dark

Over HeadSlides

Flexible Slightly Awkward to manipulate

Some Limited Dark

Charts Less likely to break down

Clumsy to transport

A Lot Possible Bright

Boards More Spontaneous

Your back to audience while writing

A lot Possible Bright