Eff ti L d hiEffective Leadership: Mastering the FundamentalsMastering the Fundamentals

Brigadier General Butch TateCommander, U.S. Army Legal Services Agency &Chi f J d U S A C t f C i i l A lChief Judge, U.S. Army Court of Criminal Appeals

Chief Warrant Officer 5Sh S hSharon Swartworth

November 8, 1959 ,-

November 7, 2003

Eff ti L d hiEffective Leadership: Mastering the FundamentalsMastering the Fundamentals

Brigadier General Butch TateCommander, U.S. Army Legal Services Agency &Chi f J d U S A C t f C i i l A lChief Judge, U.S. Army Court of Criminal Appeals

US Army Judge Advocate G l’ CGeneral’s Corps

• America's oldest largest and most• America s oldest, largest, and most prestigious law firm. Established by General George Washington in 1775

• 4 700 attorneys 4 000• 4,700 attorneys, 4,000 paraprofessionals, 170 legal administrators

• 651 offices in 19 countries• 651 offices in 19 countries

• 381 attorneys, paralegals, and legal administrators currently deployed in support of Operations Enduringsupport of Operations Enduring Freedom and Iraqi Freedom

• 25% Female/16.4% Minority

US Army Legal Services AgencyLegal Services Agency

Provides trial and appellate litigation and subject matter

• Military Justice Divisions: • Civil Law Divisions:

Provides trial and appellate litigation and subject matter expertise to the Army Leadership and Staff.

– Government Appellate Division

– Defense Appellate DivisionTrial Defense Service

– Litigation Division– Contract &

Fiscal Law DivisionE i t l L Di i i – Trial Defense Service

• Judiciary Divisions:– Trial Judiciary– Army Court of Criminal

– Environmental Law Division– Regulatory Law & Intellectual

Property Division• Support Division: – Army Court of Criminal

AppealsSupport Division:– Legal Technology

302 Attorneys, 175 Paralegals, 4 Legal Administrators$22M Operating Budget

DefinitionsDefinitions

L d hi “Th f i fl i l b idi di ti d• Leadership – “The process of influencing people by providing purpose, direction, and motivation while operating to accomplish the mission and improving the organization.” Army Field Manual 6-22

• “The role of leadership is to turn challenges into opportunities ” General Dennis ReimerThe role of leadership is to turn challenges into opportunities. General Dennis Reimer

• A good leader is one who causes or inspires others . . . to do the job.” General Omar Bradley

• "Leadership is a function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and taking effective action to realize your own leadership potential.“ Warren Bennis

“L d hi i i fl thi thi l " J h C M ll• “Leadership is influence - nothing more, nothing less." John C. Maxwell

• “Leadership is about the development of people to grow, to go way beyond where they believe they could go.” Tom Peters

DefinitionsDefinitions“If any of my sons are ever called upon to serve their y y p

country in time of war, I hope they will have a squad leader like I have. A true soldier, he’s tough and demanding yet always fair. He cares about his squad. g y y qHe sets high standards and demands that we meet them. He tells us what we do good and encourages us to keep our stuff straight. And he tells us what’s screwed p gup and how to fix it. He knows as much about us and our families as is humanly possible. He truly cares. We trust him and are confident in his ability to lead us in ycombat. If he says “follow me” – we will not hesitate. That’s what leadership is all about.” Anonymous Soldier, 1984

DefinitionsDefinitions“If any of my sons are ever called upon to serve their country

i ti f I h th ill h d leader lik Iin time of war, I hope they will have a squad leader like I have. A true soldier, he’s tough and demanding yet always fair. He cares about his squad. He sets high y q gstandards and demands that we meet them. He tells us what we do good and encourages us to keep our stuff straight And he tells us what’s screwed up andstuff straight. And he tells us what s screwed up and how to fix it. He knows as much about us and our families as is humanly possible. He truly cares. We trust him and are confident in his ability to lead us in combat. If he says “follow me” – we will not hesitate That’s what leadership is all about ”hesitate. That s what leadership is all about. Anonymous Soldier, 1984

The Fundamentals:H i Vi i d Mi iHaving a Vision and Mission

• Organizations must understandOrganizations must understand their mission (the here and now of the organization) and their vision (the future of the organization).

Vision

• Organizational missions and visions are achieved through the identification and implementation of organizational objectives (goals). S h l f l l th

Mission

Such goals may focus solely on the organization’s mission or vision but most often will complement both.

Obj ti hi d th h• Objectives are achieved through various initiatives. Objective Objective Objective

InitiativeInitiative InitiativesInitiative

Initiative

InitiativeInitiatives

Initiatives

US Army L l S i ALegal Services Agency

• Vision– Values-driven professionals

dedicated to providing zealous representation in litigation, an independentlitigation, an independent judiciary, comprehensive support to the Judge Advocate General’s CorpsAdvocate General s Corps Team and proactive legal counsel to the Army and the Joint Force.

US Army L l S i ALegal Services Agency

• Mission– As a field operating agency supporting The Judge

Advocate General and to sustain Army and Joint Force Priorities, the US Army Legal Services Agency represents the Army in civil matters before courts and administrative bodies; directs and manages the Army Trial Judiciary and operates the Army Court of Criminal Appeals; provides subject matter expertise and adviceAppeals; provides subject matter expertise and advice in Contract, Fiscal, Environmental, Regulatory and Intellectual Property Law; and provides administrative, fiscal, and logistical support to all assigned elements.fiscal, and logistical support to all assigned elements.

The Fundamentals:C i i E iCommunicating Expectations

• Communication is an essential component of leading others.

– Share how a task/project (initiative) supports the objective & how the objective supports your mission/organization as a whole.

– Focus subordinates on what you perceive to be the most important aspects of a given task or project; let them develop the rest.

– Provide positive reinforcement. Reward success.

– If expectations are not met, are you willing to ask yourself whether others knew what you expected?y y p

The Fundamentals: Provide O i i f G h

• Provide Challenging Work Assignments focused on

Opportunities for Growth102• Provide Challenging Work Assignments focused on

developing the “total employee.”

• Empower Your Team - give them a task, provide the tools and the authority and let them impress you with the result. 96

98100

y p y

– “Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity.” Lieutenant General George S. Patton

909294 2008

20092010

• Underwriting Mistakes v. Zero Defect Environment

– Effective leaders hold themselves and subordinates to the highest standards while underwriting mistakes. 84

8688 2011

2012

– Honest mistakes happen. They should be expected, managed, and overcome.

• Train and educate your work force so they are prepared for h ll

8082

2008 2009 2010 2011 2012challenges.

The Fundamentals: GrowthTh h T i i & Ed iThrough Training & Education

• “To lead an untrained people to war is to throw them• To lead an untrained people to war is to throw them away.” Confucius

• JAG Corps Institutional Leadership Training:

– Judge Advocates• Officer Basic Course - 27 hrs.• Officer Advance Course - 61 hrs.

– Legal Administrators• Warrant Officer Basic Course - 20 hrs. • Warrant Officer Advance Course - 35 hrs.

– Military Paralegals• Basic NCO Course - 170 hrs. • Advance NCO Course - 170 hrs.

Civilians:– Civilians: • Advanced Degree Opportunities.• Paraprofessionals Development Program.

The Fundamentals: Leader as Coach Teacher & Mentoras Coach, Teacher & Mentor

• Organization success is a Team Sport.

• Care; Provide Positive Reinforcement; Reward Success– Notes, Cards, Calls.– Names . . We all have one.

The Quiet Professional– The Quiet Professional.

• Will assist in the buy-in of valued (all) employees.

• Lead Communicate and Do by example• Lead, Communicate and Do by example.

• Foster Collegiality.

• Inculcate Organizational Values• Inculcate Organizational Values.

• [Mentorship] usually resulted in getting the toughest and most demanding jobs and working longer hours than most of a person's contemporaries. A mentor was someone who took the time to guide,

fcounsel, advise, and teach and prepare one for increased responsibility, and thus higher rank. Edgar Puryear, American Generalship

The Fundamentals:L d V lLeader Values

• Nest Leader Values with Team ValuesNest Leader Values with Team Values

• Do what is right and others will be• Do what is right and others will be inspired to do the same.

• “Doing the right thing is good. Doing the right thing for the right reason and with the g g gright goal is better.” Army Field Manual 6-22.

The Army ValuesThe Army Values

The Fundamentals:Information FlowInformation Flow

(Who Else Needs to Know?)• Institutionalize Information

Flow across Stakeholders

Vertically

• Systematize Information Flow:

– Weekly Synchronization Meetings– Vertically

– Horizontally

Meetings

– Division Chiefs (monthly) / Senior Leaders Meetings

– Diagonally

– Families– Judges’ In Chambers Meeting

(quarterly)

– Commander’s Time (quarterly)

– Newsletter (quarterly)

– Website

The Fundamentals: M i U E iManaging Unmet Expectations

T i h & t t fi th bl• Train, coach & mentor to fix the problem.

– Sort out what happened and why.

– Learn from mistakes by using constructive after action reports.

• When it’s broken and cannot be fixed.

– Expect mistakes and accept responsibility for them.

– Coach, Teach, Mentor, Train, Retrain.

• Identify and resolve root cause of failure.

• Leaders do more than fix problems; leaders emplace systems toprevent problemsprevent problems.

Effective Leadership: Mastering theEffective Leadership: Mastering the Fundamentals

Questions?

BG B t h T tBG Butch Tateclyde.tate@us.army.mil