Education Sponsor

Training WorkshopCode Officials Qualification Board

• Education Coordinator

Jessica Yelverton

(919) 647-0030

Jessica.Yelverton@ncdoi.gov

• Qualifications Assurance Section, Director

Mike Hejduk

(919) 647-0024

mike.hejduk@ncdoi.gov

Goals: “Learning Outcomes”

To increase Sponsor, Education

Coordinator and Instructor understanding of

the following processes and responsibilities:

• Course approval

• Course scheduling

• Course completion reporting

Objectives

Hands-on training in the use of the

web-based system for the

submission, approval, scheduling

and reporting of Standard and

Continuing Education (CE)

courses.

Illustrate relationships and

responsibilities of the Sponsor,

Coordinator and Instructor.

Brief Background

State code enforcement officials (CEOs)

are required to take 2 types of courses:

1. Standard courses are taken

before state exams to move between

standard trade levels.

2. Continuing education (CE)

courses are taken every year to

maintain active standard certificates.

Board Rules

11 NCAC 08 .0712. CONTINUING

EDUCATION - GENERAL

As a condition of certificate renewal, holders

of active standard and limited certificates

must meet continuing education (CE)

requirements in accordance with 11 NCAC

08 .0713 through 08 .0733. Courses and

sponsors must meet the requirements in 11

NCAC 08 .0713 through 08 .0733.

Board Rules

Active limited or standard certificate 6 hours of CE per renewal year in each technical area

for which the limited or standard certificate is valid.

Limited and standard certificate valid for the

same technical area 6 hours of CE in that technical area.

Probationary certificate and NO standard or

limited certificate CE is NOT required

Sponsor Application

Who can become a CE course

Sponsor?• City, County and State Inspection Departments

(Jurisdictions)

• Private Organizations and Agencies

• Trade Associations

• Educational Institutions and Groups

• CEOs and Private Instructors

Who can become a standard course

Sponsor?• Educational Institutions (ex. Community College)

Sponsor Education Coordinator

Each sponsor of a course shall designate one person to serve as the Continuing Education Coordinator for

all approved courses offered by that sponsor.

The designated Coordinator shall serve as the official contact person for the sponsor and shall be responsible for:

• Submission of CE courses for approval

• Scheduling of all approved CE courses

• Signing and distributing course completion certificates

• Submitting rosters, sign-in sheets, reports, and other information. (Course Completion Documentation)

Sponsors and/or coordinators may require that instructors enter course completion documentation information for any course they teach through their separate instructor profile.

The Link to apply to be a course sponsor or

instructor is located on the OSFM Code

Education Resources webpage in the red

RESOURCES box – “System Login”https://apps.ncdoi.net/f?p=114:1:0:::::

Sponsor Application

Sponsor Application

Criteria for ALL InstructorsALL INSTRUCTORS MUST

Communicate through speech, with the ability to speak clearly and

with voice inflection, using proper grammar and vocabulary

Present instruction in a thorough, accurate, logical, orderly and

understandable manner

Use varied instructional techniques in addition to straight lecture,

such as class discussion, role-playing, or other techniques

Use instructional aids, such as projectors and computers to

enhance learning

Ensure class sessions are started on time and conducted for the

full amount of time approved and scheduled

Instructors SHALL ensure that each course is taught according to

the course outline and plan that was approved, including the

furnishing of approved student materials and/or Power Point

presentations.

Instructor Application

Who can become a CE course

Instructor?

Among other criteria, prospective Continuing

Education instructors shall possess a minimum of

1 year of experience in architecture; engineering;

construction; inspection; installation of equipment,

building materials, or components; or other Code-

related areas pertinent to the nature and purpose/

subject of the course(s) for which they will provide

instruction.

Instructor Application

Who can become a Standard course

Instructor?

Among other criteria, prospective standard course

instructors must possess a Standard Inspection

Certificate at Level III (or has pre-qualified) in the

technical area to be taught, meet specified education

requirements or work experiences, complete an

instructor training workshop conducted by the Board,

and a minimum of a high school education.

Before Applying to instruct standard courses, please

contact the continuing education coordinator directly for

further information and criteria specifications.

Sponsor/ CE Instructor Applications

Once you have applied to be a sponsor

or instructor, you will then have a

username and password. If you are

both a sponsor and instructor, you will

have two separate usernames and

passwords.

Instructors will have an I number and

Sponsors will have an S number.

DO NOT create multiple accounts.

Contact OSFM staff for

username/password retrieval.

New CE Course Application

Each sponsor shall submit an online

application for and obtain written

approval prior to the advertising,

conducting or representing that any

course is or may be approved for

continuing education credit.

(Only sponsors can submit

courses for approval).

New CE Course Application

Each application must contain the

following information: 1) Title and detailed outline

2) Nature and purpose of the course

3) Outline of the course, including the number of

training hours for each segment; and technical

areas covered each hour (chapter/section)

4) Copies of handouts, materials and Power Point

presentations

5) PowerPoints must be saved as pdf files to be

uploaded. (For assistance, contact the continuing

education coordinator).

From your sponsor profile page, choose New Course Application.

This is to create a new Continuing Education course ONLY.

Please read application carefully and fill out in order.

Only approved instructors will appear in ‘Instructor Search’.

Outlines are required. OSFM suggests using the NCDOI CE Course

Outline Template. This was created to supply the information needed for

review. Not having all information needed can result in denial or longer

review times.

Courses are

reviewed for course

content, pertinent

credit hours, and

compliance with

Board rules. This

review may take up

to thirty (30) days.

From OSFM webpage: Code Education Resources—Instructor/Sponsor

Resources

For NCDOI CE Course Outline Template

Course/Curriculum Design Process

Goal of CourseBegin with clear picture of desired

result.

Why are you teaching the course?

How will the course enhance

learning?

What challenges might you have to

conquer?

Design ProcessAudience

What is the classification of participants?

Are participants Level I, II or III CEOs?

How much background knowledge do

they have on the subject matter?

What is the extent of their prior

knowledge in the area?

Design ProcessDesign and

Development

– General Topics

• Define scope of course

• What is your overall goal?

• List major points/information you

will present

Performance-Based Learning Performance-Based Learning Outcomes

Specify information to be mastered and

what students will do to demonstrate

mastery.

• Learning outcomes

• Performance based outcomes

• These outcomes are included in the

outline, syllabus, introduction, etc.

Why?

• Provides clarification

• Tells students exactly what they have to

do to master information and receive

credit

Keep in mind when developing

performance-based outcomes………

You are implementing activities to

help participants master information.

Activities are designed to allow

participants to demonstrate extent to

which they have mastered

information.

Performance-Based Learning Outcomes

Review of Course Information

To determine if a course is approved, the

course will be reviewed to determine if it

meets the requirements of 11 NCAC 08

.0720 and its stated objectives.

“…a course shall be directly related to State

Building Codes, inspection, administration, or

enforcement of State Building Codes;

construction or design of buildings or electrical,

mechanical, plumbing, or fire prevention systems;

or certification courses approved for CEOs.”

Review of CE CoursesPlease submit courses keeping in mind the following:

1) Reviewers are allowed 30 days to

review the course and its content.

2) In the case that the course is not

approved, you may need time to

resubmit if so desired. (30 days are reset

at this point.)

3) Continuing Education classes must

be scheduled 20 days in advance of

start date.

A course sponsor may appeal the Staff's final disapproval

of a course to the Board, and such appeal shall be heard

at the next scheduled meeting of the Board.

CE Courses

• If approved, an Approval Letter is emailed to the Sponsor for all approved courses.

• If a course is not approved, the Sponsor will receive email notification and will be provided an opportunity for the course to be resubmitted with requested revisions or additional content. (Please resubmit with the same course number).

Credit shall be given only for courses that have been approved by the Board.

Continuing education courses for other State occupational licenses must be specifically approved to satisfy the

Board's continuing education requirements.

To Re-Submit Denied Courses

CE Courses

Courses may be approved for credit in more than one

area as long as it meets the requirements for each

additional area.

A course shall contain a minimum of one credit hour.

A CEO shall only receive credit for the same course

once within any 3 year period.

Instructors shall receive twice the number of course

credit hours for each instructional hour instructed in an

approved course.

NOTE: An instructor shall only receive twice the

number of course credit hours for the same course

once within any two-year period.

Previously Non-Approved Courses

In some instances credit may be received for

previously non-approved courses.

In order to obtain CE credit for the course, the

CEO shall contact staff to request the Application

for Non-Approved CE Credit to complete and

submit.

The application shall include:

• Topic

• Content of lecture material (i.e. brochure, agenda, etc.)

• Date, time, and location of the course

• Name and qualifications of the instructor

• Number of course contact hours received

• Certificate of Completion with CEO’s name and certificate

number

Distance Education

Instruction accomplished through the use of media

and methods whereby instructor and student are

separated by distance and sometimes by time.

In addition to fulfilling all course accrediting

requirements, a distance education course must:

• Be designed to assure that students have defined learning

objectives.

• If learning objectives cannot be reasonably accomplished

without some direct interaction between instructor and

student, the course must be designed to provide for such

interaction.

Distance Education In addition to fulfilling all course accrediting

requirements, a distance education course must:

• If there is no opportunity for continuous audio and visual

communication between instructor and student, the

course shall utilize testing processes to ensure student

understanding of the subject material.

• Self-paced study courses shall be designed so the time

required for a student of average ability to complete the

course will be equivalent to a similar course taught in a

classroom setting.

• The sponsor shall utilize a system that assures students

have actually performed all tasks required for completion

and understanding of the subject material.

• The sponsor shall provide technical support to enable

students to satisfactorily complete the course.

Distance Education In addition to fulfilling all course accrediting

requirements, a distance education course must:

• Instructors shall respond, in a timely manner, to student questions about course subject matter.

• Instructors shall possess training in the proper use of the instructional delivery method utilized in the course, including the use of computer hardware and software or other applicable equipment and systems.

• Sponsors shall provide students with a package containing pertinent information regarding requirements unique to completing a distance education course, including any special requirements with regard to computer hardware, software or other equipment, and outline in detail the instructor and technical support that will be available when taking the course.

Distance Education In addition to fulfilling all course accrediting

requirements, a distance education course must:

• Sponsor shall use procedures that provide reasonable assurance

that the student receiving credit actually performed all the work

required to complete the course.

• Sponsors must ensure that the student personally completed all

required course work either by a signed statement form

provided by the sponsor or, in the case of internet or computer

based courses, electronic means that was indicated in the

software or on the website.

• Students shall not be reported for continuing education credit until

the signed form from the student or electronic certification has

been received by the sponsor.

• Sponsors must submit a complete copy of the course in the

medium that is to be used, including all computer software used in

presenting the course and administering tests. If internet based,

staff must be provided access to the course and not charged a fee

for such access.

Changes to Sponsor/ Course

Sponsors shall obtain prior approval, via Course

Application and Outline, for any proposed

changes in the content or number of hours

previously approved for any courses.

Changes in course content solely for the

purpose of assuring that information provided

in a course is current, such as code

amendments or changes in regulations, need

not be submitted for approval.

Sponsors shall give written notice of any change

in business name, Continuing Education

Coordinator, address, or business telephone

number.

Disciplinary Action

11 NCAC 08 .0723 DENIAL OR WITHDRAWAL OF

APPROVAL OF SPONSOR OR COURSE

The Board may deny, suspend or terminate

approval of sponsors or courses offered by

a sponsor if the Board finds a failure to

comply with the Board's rules or the course

outline, or for misstatements as to content

or participation.

Scheduling Courses

Continuing Education courses must be scheduled

no later than 20 calendar days before scheduled

course start date.

Standard courses must be scheduled no later

than 5 weeks before scheduled course start date.

You must provide notification to all registered

CEOs and the Board of any schedule change(s)

or course cancellation at least 5 calendar days

before the original scheduled course date.

Notification of a change or cancellation after the 5 day

deadline must be provided immediately to all registered

CEOs and the Board.

Minimum Hours for Standard

Level Courses

Building Level I -- 48

Building Level II -- 40

Building Level III -- 40

Electrical Level I -- 40

Electrical Level II -- 30

Electrical Level III -- 30

Fire Prevention Level I -- 36

Fire Prevention Level II -- 32

Fire Prevention Level III -- 24

Mechanical Level I -- 32

Mechanical Level II -- 24

Mechanical Level III –16

Plumbing Level I – 32

Plumbing Level II -- 24

Plumbing Level III -- 16

Law and Administration --15

Advertising of Courses

Courses shall not be advertised as NCCOQB

BEFORE gaining approval.

False or misleading advertising is prohibited.

Any flyers, brochures, or other medium used to

promote a course shall describe fees to be

charged and the cancellation and fee refund

policies.

A sponsor of a course must provide a description

of the course content to the CEO.

OSFM Website Advertising

Only Sponsors can schedule courses.

Sponsors can schedule and report

grades/credit for any course they

sponsor

Instructors can only report

grades/credit for those courses they

are scheduled to teach

Website Advertising

Once you have scheduled the

course, it will automatically

populate on our website for

students to find when conducting a

class search.

47

All Course Fees Each Sponsor will establish their course

fees.

No separate or additional fee shall be

charged for course materials, completion

certificates, course reporting or

administrative expenses.

The fee shall be all-inclusive.

Upon the cancellation of a scheduled

course the sponsor shall immediately

notify preregistered CEOs of the

cancellation.

Cancellation and Refunds

All prepaid fees received shall be

refunded within 30 days after the date

of cancellation.

Failure to provide a full refund within 30

days after the date of cancellation shall

result in the revocation of sponsor

approval.

Sponsors have the option to deny or

withdraw credit for participants who do

not make payment for any course taken.

Persons w/ Disabilities

Course sponsors and instructors

shall comply with the Americans

with Disabilities Act or other laws

requiring accommodation of

persons with disabilities.

Course Attendance Requirements Instructors shall monitor attendance to assure that

all CEOs have met the attendance requirement.

A CEO shall not be reported as having completed

a standard course unless the CEO satisfies the

80% attendance requirement.

A CEO shall not be reported as having completed

a CE course unless the CEO satisfies the 100%

attendance requirement.

An inspector taking a standard course for CE

credit only, does not have to take the exam but

still must meet the 80% attendance requirement.

Any CEO providing false information to a

course sponsor shall not receive CE credits

for the course or be entitled to a refund of

course fees, and may be subject to

disciplinary action.

Course Completion-OSFM System

Within 15 calendar days following the course

completion, Sponsors or the instructor who taught

the course shall submit verification of course

completion for each CEO who successfully

completes the course.

This is done through the website.

Course rosters must be entered by June 30 for

the year the student wishes to receive credit. If

roster is not entered until July 1 credit will be

applied to the next fiscal year.

Course sponsors shall provide CEOs an

opportunity to complete an end-of-course

Evaluation Form. These forms will be uploaded

with the roster submission.

Course Completion-Certificate of Completion

Course sponsors shall provide each CEO with a

Certificate of Completion within 15 calendar days

following the course completion.

Certificates shall be completed by the

Instructor, Coordinator or Sponsor, not the

participant.

Certificates shall be retained for 3 years by the

CEO as proof of having completed the course.

Sponsors shall retain attendance records for 3

years.

Course Completion Reporting

FYI: For the Standard Law and

Administration class, and CE

courses awarded credit across

multiple trades, you must also

enter the discipline which a student

wishes to acquire Continuing

Education Credit for at the time of

roster submittal.

Course CompletionHave all required documents scanned:

Sign-in Sheet(s) with names, CEO ID #,

attendance and course information

Student Evaluation Forms scanned as a

single document

Test Results(Standard Courses ONLY)

If you need your Instructor/Sponsor login information,

contact CE Coordinator.

From your ‘Course Schedules’ tab, find the appropriate

class and select ‘Add Roster’

Course Completion Reporting

Click the “Roster, Test, and Evals

upload button.

Here you will upload all 3 file types for

standard courses.

You will need to upload a copy of your

test and answer key together as file

name “test results” for a standard

course.

You will also enter the exam score

and check the box for the attendance

requirement for a standard course.

Course Completion Reporting

For continuing education courses,

you only have to upload two file

types: roster (sign-in sheet) and

evaluations.

It is very important you select the

correct file type for your upload.

Be sure that you select the correct file type and click

save.

Click ‘Return’ when you

have uploaded all required

documents.

• Once all information is added, click

‘Save’

To enter students, begin by typing the

last name OR CEO ID number.

• Remember to select trade,

attendance and score (If Applicable)

The student name and information will

appear on the right side once it is saved.

Course Completion ReportingIf a student does not come up

when typing their name in the

inspector box, then you will have

to add them to the system.

Click ‘Add Student’ and fill in the

required information and click ‘Save’.

When you go back and type their

name, it will come up and you click

‘save’ to add them to the roster.

This will allow you to create a profile

for a student who does not exist in

our system.

Be Sure a new profile is needed

BEFORE you create one.

If you need assistance, contact the

continuing education coordinator.

Once all of the available information is

entered, click ‘Save/Return’

You will have to enter the student name

in the search box on the roster page.

Course Completion Reporting Please note you will not get a ‘submit

roster’ button until all required file

types have been uploaded.

When you click ‘submit’, that should

change the roster status by your

students names from not processed

to processed. This means you have

correctly entered the roster and your

students have received their credit.

Try to enter all students and then submit entire roster to

system.

If ‘Submit Rosters’ does not appear, be sure you have

uploaded all documents

Course Completion Reporting

You may see a status of “void”

beside a student’s name. This could

mean the student has either already

taken the class in the last three years,

or they did not meet the attendance

requirement, etc.

Once you process the roster, your students

will automatically receive and email letting

them know they did or did not receive credit

for the course.

Retention of Records

Sponsors must retain records of

student registration, attendance, and

course completion for

no less than 3 years.

Records must be made available

upon request.

Auditing/Monitoring

Staff may audit and/or monitor any

course without prior notice.

Staff shall not be required to register

or pay any fee and shall not be

reported as having completed the

course.

NCDoI Chief Code ConsultantsBuilding

Melanie Butler/ Bill Kirk/ Carl Martin

Electrical

Joe Starling

Fire

Dan Austin

Mechanical/ Energy Code

Dan Dittman/ Billy Hinton

Plumbing/ Gas Code

Bill Moeller

Accessibility

Laurel Wright

Contact Information

Education Coordinator

Jessica Yelverton(919) 647-0030

Jessica.yelverton@ncdoi.gov

Qualifications Assurance Section,

Director

Mike Hejduk(919) 647-0024

Mike.hejduk@ncdoi.gov