Education Expertise Services journeyEdServices . Education IT Infrastructure and Management...

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Services Education IT Infrastructure and Management Solutions Education Expertise Education IT Infrastructure and Management Solutions How do you get help for your IT staff when you cannot afford to hire anyone? How do you scale staffing for summer or winter break IT deployments? How do you provide services when your key Network or Server Administrators are in training or on vacation? How can you deploy your in-house experts on the challenging IT initiatives without constantly re-prioritizing them to handle maintenance and outage issues? How can you improve your service levels while providing 24x7 support and lower your operating costs? How do you staff and train for short term IT initiatives – like the deployment of Interactive Whiteboard or Classroom Sound systems? How do you support distance learning initiatives with no increase to your staff? Why Choose JourneyEd When you team up with JourneyEd, you are teaming up with an Industry Leader who’s had a long history of proven success. Our many accolades include the Microsoft VAR of the Year Award for 2008. Whatever needs or challenges you are experiencing, chances are we’ve been there before and have provided turnkey business and technology solutions that work for an organization just like yours. We consistently strive to meet and exceed expectations in an effort to help organizations like yours reach their full potential in a quick and efficient manner. Imagine knowing exactly what a project will cost, how long it will take, and what to expect before starting. We can provide that for you, and we’re just a phone call or email away. Why Outsource We have the technical expertise, leading edge processes and tools to monitor and manage your resources professionally so you can focus on the business of education. With our outsourcing solutions, you get better support, lower costs, improved reliability and increased performance. 800-874-9001 [email protected] www.JourneyEd.com/services www.JourneyEd.com/services 09JBSER journeyEd journeyEd Please use priority code hub9

Transcript of Education Expertise Services journeyEdServices . Education IT Infrastructure and Management...

Page 1: Education Expertise Services journeyEdServices . Education IT Infrastructure and Management Solutions. ... our experience with VoIP technology and the incredible savings IP Telephony

Services Education IT Infrastructure and Management Solutions

Education Expertise Education IT Infrastructure and Management Solutions

• HowdoyougethelpforyourITstaffwhenyoucannotaffordtohireanyone?• HowdoyouscalestaffingforsummerorwinterbreakITdeployments?• HowdoyouprovideserviceswhenyourkeyNetworkorServerAdministratorsare

intrainingoronvacation?• Howcanyoudeployyourin-houseexpertsonthechallengingITinitiativeswithout

constantlyre-prioritizingthemtohandlemaintenanceandoutageissues?• Howcanyouimproveyourservicelevelswhileproviding24x7supportandlower

youroperatingcosts?• HowdoyoustaffandtrainforshorttermITinitiatives–likethedeploymentof

InteractiveWhiteboardorClassroomSoundsystems?• Howdoyousupportdistancelearninginitiativeswithnoincreasetoyourstaff?

Why Choose JourneyEdWhenyouteamupwithJourneyEd,youareteamingupwithanIndustryLeaderwho’shadalonghistoryofprovensuccess.OurmanyaccoladesincludetheMicrosoftVARoftheYearAwardfor2008.Whateverneedsorchallengesyouareexperiencing,chancesarewe’vebeentherebeforeandhaveprovidedturnkeybusinessandtechnologysolutionsthatworkforanorganizationjustlikeyours.Weconsistentlystrivetomeetandexceedexpectationsinanefforttohelporganizationslikeyoursreachtheirfullpotentialinaquickandefficientmanner.

Imagineknowingexactlywhataprojectwillcost,howlongitwilltake,andwhattoexpectbeforestarting.Wecanprovidethatforyou,andwe’rejustaphonecalloremailaway.

Why OutsourceWehavethetechnicalexpertise,leadingedgeprocessesandtoolstomonitorandmanageyourresourcesprofessionallysoyoucanfocusonthebusinessofeducation.Withouroutsourcingsolutions,yougetbettersupport,lowercosts,improvedreliabilityandincreasedperformance.

800-874-9001 [email protected]

www.JourneyEd.com/services

www.JourneyEd.com/services

09JBSER

journeyEd

journeyEdPlease use priority code hub9

Page 2: Education Expertise Services journeyEdServices . Education IT Infrastructure and Management Solutions. ... our experience with VoIP technology and the incredible savings IP Telephony

Who We AreJourneyEdisadivisionofJourneyEducationMarketing,thelargestAcademicresellerfocusedexclusivelyontheeducationmarket.Establishedin1988,wehavegrowngloballywithoperationsintheUnitedStates,Canada,Germany,andtheUnitedKingdom.Withacustomerbaseofover15,000schools,campusesanddistricts,wehavein-depthknowledgeoftheuniqueITchallengesoftheeducationmarket.

We Can HelpWehaveovertwentyyearsexperienceservingEducationcustomerswithInformationTechnologyexpertiseandpracticaldeploymentexperienceattheclassroom,school,district,andcampuslevel.Weoffereverythingfromsimpleinstallationsof21stCenturyclassroomtechnologiesbyleadingmanufacturers–includingSmart,Promethean,PolyVision,andRMEducation–tocomplexnetworkenvironments.Ourstaffcanhandletheintricaciesofmanagingandorganizingsolutionsinaninteractivelearningenvironment.

Unique to EducationTheITServicesmarketiscrowdedwithmanytechnologistswhoallpromisetodeliveryourprojecton-timeandunderbudget.WhatmakesJourneyEduniquetotheEducationmarketisthatwetakethiscommitmentastepfurther.JourneyEdmanagesyourprojectthroughenduseradoption,providing,thecriticalhumanlinktothetechnology.

Services we offer

ServersJourneyEdServicescontinuallymonitorsyourservers24/7/365,immediatelyfixesanyissues,andre-portsproblemsquicklytoyourITstaff.Whenissuesarequicklydetected,problemscanberesolvedbeforetheyhaveaseriousimpactonyourorganizationsproductivity.

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Networks – Administration, Monitoring, CablingWorkingwithyourexistingstructure,JourneyEdServicesdeterminesthebestwaytoimproveuponwhatyoualreadyhave.Fromstarttofinish,wewillplanandimplementyournetworkprojects,whetherit’ssmalldatamigrationormajorsystemupgrades.

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Desktop SupportWecanprovide24/7/365on-siteorremotedesktopsupportforallofyourdesktopsorlaptops.Utilizingourremoteservicesor“virtualhands”,wecanprovideallofyoursupportandmaintenanceneedsatasignificantlyreducedcost,increasingyouoverallROI.

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SQL ServicesJourneyEdServicescanprovideadditionalorfull-timedatabaseadministrationservices24/7/365.Weareapremierleaderinprovidingremotedatabaseadministrationandmonitoring.Weprovideservicesthataretraditionallyperformedbyafull-timein-houseDBA.

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Telecommunications / VoIPMovingintoanewbuildingorjustupdatingyourexistingphonesystem?JourneyEdServiceswillhelpgetyouupandrunningquicklyandatlesscostorheadachethanourcompetitors.TakeadvantageofourexperiencewithVoIPtechnologyandtheincrediblesavingsIPTelephonyoffers.

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!!21st Century ClassroomsOurdesign,procurement,installation,andprofessionaldevelopmentservicesensurethateachclassroomandteacherhavetheoptimalsolutionfortheirenvironment.Ourdesignservicesanalyzetheacoustics,ambientlight,andmultipleclassroomconfigurationstoensureyourinvestmentisprotectedforanever-changinglearningenvironment.21stCenturyClassroomsolutionsincludeInteractiveWhiteboards,AVProjectionandcameras,soundsystems,mobilitydevices,andpersonallearningdevices.

Distance Learning InitiativesOurconsultantsevaluateyourdistancelearningrequirementsfromapedagogicalaswellastechnicalperspective.Ourintegrationservicesensurethatthesolutionprovidedintegratesseamlesslyintoyourfinancialandlearningmanagementsystems.

Digital Signage Theabilitytoquicklycommunicateemergencyinformationtoyourstudentsandfacultyatamomentsnoticeisnowcriticaltosecuritypreparednessforadministrators.OurDigitalSignageservicesevaluateyoursiterequirements,productevaluation/recommendations,installation/configuration,andtrainingservicestoensurethatyourstaffispreparedintheeventofanemergency.

Disaster Recovery / Educational Continuity Planning OurDisasterRecoveryservicesandEducationalContinuityPlanningservicesanalyzeyourcurrentpreparednessanddesignimprovedprocessesforcontinuity,assistyouinimplementingthechanges,andprovidetestingtovalidatethedesignstandards.Whetheracatastrophiclosstoyourinfrastructureorapartialoutage,ourservicesensurethatyourstudentsandfacultyarebackintheclassroomwithminimaldisruption.

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!!SecurityFornewandexistingnetworks,keepingyourinformationsecureisanongoingpriority.AcademicSuperstoreServicesevaluatesanddesignscompleteandflexiblesolutionstokeepyourdatapro-tectedfrombothinternalandexternalthreats.

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Software Asset ManagementAneffectiveSAMprogramprotectsyourschool’ssoftwareinvestmentandhelpsyourecognizeanylicensingoverlap.Inadditiontoreducingtherisksonnon-compliance,implementinganeffectiveSAMprogramwillhelpyourschoolcontrolspending,savemoney,operatemoreeffectively,andstayaheadofpossibleissues.

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Document ManagementWithJourneyEd’sDocumentandContentManagementSolutions,schoolscaneasilyintegratepaperreports,electronicfiles,email,andoperationalrecordsintoasecureandsearchabledatabase.Designedtoimproveefficienciesacrossalloperationalareas,JourneyEdhelpseducatorscutcostsandimproveproductivitywithminimalinvestmentintime,money,andresources.

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IT Service Expertise Education Experience

www.JourneyEd.com/services 800-874-9001