eDistrict Mission Mode Project National Roll-out...
Transcript of eDistrict Mission Mode Project National Roll-out...
Department of Electronics and Information Technology (DietY),
Government of India, New Delhi
September 24, 2012
eDistrict Mission Mode Project
National Roll-out Scheme
Agenda
2
1. Current Project Status
2. Integrated Framework for Delivery of Services
3. Implementation Guidelines 2012
4. Model SI RFP
5. Next Steps
Agenda
3
1. Current Project Status
2. Integrated Framework for Delivery of Services
3. Implementation Guidelines 2012
4. Model SI RFP
5. Next Steps
e-Transaction Categories
Category A Category B Category C
All statutory/non statutory
services in G2C, G2B segment
Payment of taxes by citizens Payment of subsidies/
Scholarships/ Social welfare
transfers
PDS/Rural development transfers
Web based self service e-Gov
transactions to citizen
Utility Bill
payments
Other B2C
Transactions
All e-Transactions not
covered by Cat A & B
All Cat A & B
transactions involving
multiple visits to
counter
6
Transactions Volume – Cat. Wise
e-Transactions Plan Not Received
• Dadra & Nagar Haveli
• Daman and Diu
• Jammu & Kashmir
• Jharkhand
• Karnataka
• Lakshadweep
• Mizoram
• Nagaland
• Puducherry
• Sikkim
Current Project Status
8
• DPR Appraisal
• 24 DPR appraisals approved by EC & additional 2 DPR appraisals completed
• Total 29 DPRs received
• SPMU Selection
• SPMU shortlisted for 29 States / UTs: contract signing instructions to be issued shortly
• Decision yet to be taken for remaining 6 States / UTs
• Guidelines Released
• Integrated Framework for Delivery of Services
• Implementation Guidelines 2012 (for providing flexibility to States / UTs)
• eDistrict Project Manager Hiring Guidelines
• Model SI RFP
• Current work in progress
• PMIS: UAT complete and deployed on NIC Server; to be sent to STQC
Agenda
9
1. Current Project Status
2. Integrated Service Delivery Framework
3. Implementation Guidelines 2012
4. Model SI RFP
5. Next Steps
Key Objectives Proposed… as a mid
course focus!
10
1. Making e-District project “service oriented” and “transaction oriented”
2. Minimizing the Time to Benefit
3. Ensuring the optimal use of Infrastructure
4. Leveraging the existing applications
5. Attempting Rapid Replication
6. Redesigning the e-District Architecture
7. Providing flexibility in implementation
Outcome Driven Approach of the Project
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Payments to PMUs & SIs linked to
project outcomes
Across the Counter Service
Prioritize Services which can be
provided immediately
Incentives to Collectors to achieve e-
District implementation targets
Type 1
Availability of accurate Digital database
Data storage in secure database
Data digitally signed
Type 2
Services which can be migrated to Type 1
after :
Data Digitization & one time physical
verification with digital signature
Type 3 Services which require physical presence /
verification and cannot be delivered
across the counter
In the first phase we have to identify 10 services preferably 3 – 4 from Type 1 and remaining
from Type 2
Harmonization of Existing Components & Services
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Infrastructure Components
SDC SWAN CSC
Integration Services
SSDG MSDG
Common Services Payment Module Administration Module Document Repository e-Praman (e-
Authentication) Localisation
Interaction Services
e-Forms State portal Service Publication and
Discovery
Architecture – with Single
Database in eDistrict for all
Departments
Architecture – with Department
specific databases
Move towards
Transition Architecture
Final Reference Architecture for e-
District Project
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SSDG
State 1
PDS
SW
RC
RTI
Cert
LR
State 2
PDS
EMP
RC
RTI
Cert
Lic
Service Plus
PDS
SW
RC
RTI
Cert
Any other
BUSINESS SERVICE LAYER
DATA ACCESS LAYER DATA ACCESS LAYER DATA ACCESS LAYER
BUSINESS SERVICE LAYER
BUSINESS SERVICE LAYER
STATE PORTAL
Department CSC
NSDG GoI Applications (PAN/
AADHAAR/ Electoral DB/ others)
Common Applications (e-
payment, SMS, National Service Directory, language, etc.)
CLOUD
SSDG
STATE PORTAL
Department CSC
SSDG
STATE PORTAL
Department CSC
Physical Compute Power in Data Center at Delhi
Virtual Machine 1 Virtual Machine 2 Virtual Machine 3
SOAP HTTPS
Legends
Cloud Architecture – the future of Rapid Replication
Agenda
16
1. Current Project Status
2. Integrated Framework for Delivery of Services
3. Implementation Guidelines 2012
4. Model SI RFP
5. Next Steps
17
Centralized Planning & Decentralized
Implementation
Centralized Planning
Policies
Guidelines
Implementation Framework
Funding
Outputs
Guidelines for National Roll-out
SPMU selection
Integrated Framework for Delivery of
Services
Model RFP for SI selection
Implementation Guidelines
Decentralized Implementation
Strategy for Service Deployment
SI Selection
Hardware Procurement
Application Development
Site Preparation & Networking
Resource Management
Outputs
DPR
eDistrict Service Listing
DeGS Formation
SI RFPs Floated
Hiring of eDistrict Managers
Appointment of eDistrict Champions
Benefits of this approach
Faster roll-out of eDistrict MMP
State has more flexibility & choice
States can plan and manage funds
State specific parameters can be taken into consideration while implementation
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Implementation Guidelines (1/2) Area Flexibility
Financial Re-allocation of Grants-in-Aids components amongst the
various heads, provided the overall amount sanctioned in
the administrative approval is not exceeded
Any re-allocation shall be only with the prior approval of the
State Apex Committee
Unbundling Model SI RFP May unbundle as per guidelines provided in Model SI
RFP
No changes in general terms & conditions
Unbundle / bundle with approval of the State Apex
Committee
Purchase of Hardware State / UT can procure gap hardware subject to approved
limit for that component in DPR; beyond this, State / UT
funds may be used
Model SI RFP States / UTs have been provided flexibility to change / modify
certain sections in the RFP
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Implementation Guidelines (2/2) Area Flexibility
Hiring of eDistrict
Managers State / UT is responsible for the selection of these resources
Engage any resource (including existing resources currently working
on other e-Governance projects) on full-time basis by following the
defined selection process
Data Entry 5/6th of the approved amount through ACA
State / UT’s commitment for undertaking the Quality Check on the
data entered
State / UT to constitute a Data Quality Assurance team and
review the scope of the data entry in line with the resources
available for the Quality Check
Site Preparation 100% of the approved amount through ACA
States have complete control over this activity
Follow the guidelines related to site preparation
District e-
Governance Society Mandatory to be formed in all districts
Mandatory for fund release
Agenda
20
1. Current Project Status
2. Integrated Framework for Delivery of Services
3. Implementation guidelines 2012
4. Model SI RFP
5. Next Steps
21
Salient Features
• In line with “Integrated Framework for Delivery of Services” guidelines, DeitY has drafted a
Model RFP for Selection of System Integrator (SI) for state-wide rollout of the e-District
MMP.
• To provide flexibility and agility to the State / UT for implementing the e-District MMP,
empanelment RFPs for SI and OEM have been subsumed in the Model SI RFP
• The Model RFP comprises of 3 volumes as mentioned below
• RFP provides clauses that are Essential (cannot be modified) and Desirable (can be modified
as per State Requirements).
Volume No. Description
Volume 1 Instructions to Bidders and the various forms / templates required as part
of the proposals
Volume 2 Scope of Work for the selected SI and the templates to capture the
available and gap infrastructure required at the SDC / field offices. Also
includes minimum technical specifications for the hardware
Volume 3 Standard Contracting templates covering Contract Agreement, Non-
Disclosure Agreement and Service Level Agreement
22
Terms and Legends Used (1/2)
Symbol / Terms Meaning
< > BLANKS: The State/UT specific text and section has been left blank
and shall be filled by the State/UT before releasing the RFP for
Selection of SI
[ ] INSTRUCTIONS: Model SI RFP has instructions at many places for
helping the reader to understand the RFP and customize the
sections as per the State/UT specific requirement.
These are tips provided to the user of the template. These are to be
deleted by the user from the final document being created
Normal Font DESIRABLE: DeitY recommends that State/UT should continue with
existing clause. However, because of State/UT specific
requirements, these clauses can be removed or edited by State/UT
on approval from Apex Committee.
Text with Dark Blue
Colour Font and
Underlined
ESSENTIAL: These clauses have been carefully defined for
ensuring the required minimum quality for implementation of
state wide rollout of e-District project. These clauses shall not
be removed or edited by the State/UT. (State / UT may
remove the underline formatting when releasing the final
document to bidders).
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Terms and Legends Used (2/2)
Symbol / Terms Meaning
<< >> Text to be filled in by the bidder in response to this document.
This is not to be filled in by the user.
Nodal Agency The SDA which is responsible for executing the project and
assists the Government Department /ministry in carrying out
the tendering.
Department The Department is the ultimate “owner” of the project. The e-
Governance is carried out within the domain of the
department.
Bidder The System Integrator, who is the Service Provider for
system study, design, software application development, as
defined in the scope of the RFP
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Model SI RFP – Key Focus Areas
1. Key Requirements
2. Pre Qualification Requirements
3. Bid Evaluation Process
4. Scope of Services
5. Payment Schedule
Agenda
25
1. Current Project Status
2. Integrated Framework for Delivery of Services
3. Implementation Guidelines 2012
4. Model SI RFP
5. Next Steps
26
Next Steps
1. Identify gaps in the existing set of
services
(a) determine what set of services are
existing and what needs to be
developed
(b) Application development strategy
2. Ensure alignment of Technical
Architecture
• alignment with the architecture
suggested in the Integrated
Framework for Delivery of
Services
3. Identify gap infrastructure
• identify gap infrastructure required
at the field offices for the services
covered under the project
4. Hiring of eDistrict Project Managers
• Templates for collection and collation
of the data regarding gap
infrastructure required at the field
offices
Templates can be distributed to
the District Collectors
• List of services that are operational in
various pilot States / UTs along with
their average monthly transaction
volumes
Decide upon adopting the
applications developed by the
pilot States / UTs
• FRS of some of the Pilot States / UTs
thereby reduce the time period for
devising the to-be processes
Actions for State/UTs Support from DeitY
27
Timelines
# Activities Target Date
1 Release of Model SI RFP by DeitY 12th Sep 2012
2 VC with State / UT IT Secretaries to discuss on the
approach and Model SI RFP.
24th Sep 2012
3 Workshop with State / UT e-District team
(comprising of representatives from SeMT, SPMU,
SDA, etc.) to discuss on the approach and Model
SI RFP.
South - 5th Oct
North - 8th Oct
West - 10th Oct
East - 12th Oct
4 Decisions on (i) portfolio of services (ii)
implementation architecture (iii) bundling of various
component under SI RFP
15th Oct 2012
5 Release of SI RFP and other RFPs (in case of
unbundling of the scope) by States / UTs
1st Nov 2012, but not
later than 15th Nov 2012
6 Selection of SI 15th Dec 2012, but not
later than early Jan 2013
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Timelines : Apex Committee Meetings
At least 2 – 3 times involving all the concerned line
departments for the following decisions
Key Decisions Target Date
• Services Portfolio
• Finalization Architecture Options
• Implementation Model (Bundling /
unbundling)
15th Oct 2012
• Variances - Cost estimated v/s Price
discovered through RFP, if any
Dec 2012 – Jan 2013
• Corresponding GOs for enablement 31st Dec 2012
• Approval of Funds re-allocation As and when required
29
Steps for Further Funds Release
• Operationalize 70% of the planned CSCs in each
district
• CSC EC Minutes of Meeting released to include
other service delivery centers under CSC
scheme
• States should send the revised list of districts
satisfying the criteria
• Release of 3rd installment (as per Guidelines)
• Utilization of released funds
• Issue of Government Orders for enabling
eServices in the State.
• Formation of DeGS
• State approval of Base Line study, BPR, FRS,
Selection of System Integrator and Signing of
Contract with the System Integrator.
Possible areas of
expenditure • SI RFP to have 10%
advance payment against
BG
• Release of 10 lakhs seed
money to DeGS
• District Manager hiring
• SPMU Payments
• Awareness & Workshops
30
Thank You
SUPPORTING SLIDES
32
Key Requirements
1. RFP Document Fees
2. Earnest Money Deposit (EMD)
3. Submission of Proposals
a) Pre-Qualification Proposal - (1 Original + <1> Copies + <1> CD) in first envelope
b) Technical Proposal - (1 Original + <1> Copies + <1> CD) in second envelope
c) Commercial Proposal - (1 Original) in third envelope
4. Existing Implementing Agencies which do not get their eDistrict Application Software for
their respective Pilot States/UTs certified by STQC will NOT be eligible to participate in the
bidding process for that State / UT under the National Rollout of the Scheme
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Pre Qualification Requirements (1/2)
S. No Qualification Criteria Documents/Information to be provided
in the submitted proposal
1 The responding firm / agency
(a) Should have made a payment of Rs. <<
Enter the amount>> (Rupees <<Enter amount
in words>> only) for the RFP document
(b) Should have submitted a EMD of Rs. <<
Enter the amount>> (Rupees <<Enter amount
in words>> only)
(a) DD for Rs. << Enter the amount>>
(b) The original bank guarantee must be
furnished
2 Legal Entity
Company should be registered under
Companies Act, 1956
Registered with the Service Tax Authorities
Should have been operating for the last three
years (FY 11-12, FY 10-11 and FY 09-10)
Certificate of Incorporation
Registration Certificate
3 The Firm / Company should be in the business
as System Integrator for at least 3 years as of
31st March 2012
Details of Responding Firm & Memorandum &
Articles of Association should be attached, and
Work orders confirming year and Area of activity
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Pre Qualification Requirements (2/2)
S. No Qualification Criteria Documents/Information to be provided
in the submitted proposal
4 The responding firm shall not be under a
declaration of ineligibility for corrupt or fraudulent
practices.
A self-certified letter by the designated official of
the responding firm
5 The Net Worth of the responding firm must be
positive as per the last audited Balance Sheet.
Chartered Accountant Certificate for Net worth
6 The responding firm should be ISO 9000:2008
certified.
Copy of certification which is valid on date of
submission.
7 The responding firm should be minimum CMMi
Level 3.
Relevant certificate needs to be attached which
is valid on date of submission.
[The State / UT may remove the Pre-Qualification requirement of CMMi if there is no
application related scope of work for the SI]
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Qualification for Various Categories
(1/3)
S.
No
Qualification
Criteria
State Category Specific Requirements Documents
Required Category A Category B Category C Category D
1 Average Annual
Sales Turnover
generated from
services related to
System Integration
(SI) during the last
three (3) financial
years (FY 11-12, FY
10-11 and FY 09-10)
as per the last
published balance
sheets
Rs. 25
Crores or
more
Rs. 50
Crores or
more
Rs. 75
Crores or
more
Rs. 100
Crores or
more
Extracts from the
audited Balance
sheet and Profit &
Loss; OR
Certificate from the
statutory auditor.
36
Qualification for Various Categories
(2/3)
S.
No
Qualification
Criteria
State Category Specific Requirements Documents
Required Category A Category B Category C Category D
2 Company experience in
implementation of
integrated turnkey
projects around
application development
as a System Integrator
in India.
Number of such
Assignments of value
(as specified for tiers)
which have gone live in
the past 5 years (FY 11-
12, FY 10-11, FY 09-10,
FY 08-09 and FY 07-08)
One 10
Crores
Project1
OR
Two 5
Crores
Projects1
OR
Three 4
Crores
Project1
One 20
Crores
Project2
OR
Two 10
Crores
Projects2
OR
Three 8
Crores
Project2
One 40
Crores
Project3
OR
Two 20
Crores
Projects3
OR
Three 16
Crores
Project3
One 80
Crores
Project4
OR
Two 40
Crores
Projects4
OR
Three 32
Crores
Project4
Completed Annexure
7: Form 6: Details of
Experience of
responding firm/
Project Citation for 3
projects supported
with Work order and
Proof of Go-live/
Project completion
certificates from client
Specifically each project should have components of Hardware, Networking, Helpdesk and
Application related training necessarily for this project. Refer to the Important Note in the RFP
for more details.
37
Qualification for Various Categories
(3/3)
S.
No
Qualification
Criteria
State Category Specific Requirements Documents
Required Category A Category B Category C Category D
3 The responding firm
must have a
minimum number of
IT Staff of technically
qualified personnel in
the domain of
systems integration,
as on 31st July, 2012
on its roll.
50 100 150 200 Certificate from HR
Department for
number of
technically qualified
professionals
employed by the
company
38
Bid Evaluation Process
1. First the Pre-Qualification Proposal will be evaluated and only those bidders who qualify
the requirements will be eligible for next set of evaluations
• Technical Proposal and Commercial Proposal of Bidders who do not meet the Pre-
Qualification criteria will be returned without opening
2. Technical score of all the bidders would be calculated as per the criteria provided
• All the bidders who achieve at least 70 marks in the technical evaluation would be
eligible for the next stage, i.e. Financial Bid opening.
3. Agencies / firms should clearly indicate, giving explicit supporting documentary evidence,
with respect to the above, in absence of which their proposals will be rejected summarily
at the qualification stage itself.
4. Contract will be given to the successful bidder whose financial proposal is the lowest.
39
Scope of Services (1/5)
1. Solution Design
a) System Study and Design
b) Preparation of Software Requirements Specifications (SRS)
c) Preparation of e-District Project Plan
d) Preparation of e-District Application Design
2. Software Development/Customization
a) eDistrict application and functional modules
b) Single-Sign On
c) Support for PKI based Authentication and Authorization
d) Compliance with Industry Standards
e) Portal development W3C specifications
f) Digital signature RSA standards
Other similar requirements
40
Scope of Services (2/5)
3. Integration with existing eGovernance initiatives
a) SSDG
b) Payment Gateway
c) MSDG
d) e-Praman (e-Authentication)
e) AADHAR
f) Localisation
4. Network Connectivity
5. Data Digitisation
6. Site Preparation
7. Supply / Procurement of IT Infrastructure at SDC
8. Supply / Procurement of IT Infrastructure at Department Offices (DHQ, Tehsil and Block)
41
Scope of Services (3/5)
9. Capacity Building / Training
10. Business Continuity Planning
11. Information Security Management
12. Project Management
13. Overview of Post Implementation Services
14. Help Desk and Trouble ticket management system
42
Scope of Services – Bundling /
Unbundling (4/5)
• States / UTs may decide the best way to
implement the project by “bundling” the
entire scope of work to one SI or allow
multiple vendors to take responsibility for
various components of the Scope of
Work
• Unbundling should be used for fair
competition amongst vendors so that
they have fair chance to participate in the
project
(Caution – Engagement of too many
vendors working at the same time
should not become an administrative
overhead thus putting pressure on the
project aspects of cost, quality and time)
S.
No Cost head Guidelines
1 Systems at SDC These items should necessarily be a part of
the responsibility of a single System
Integrator to ensure that a single agency is
responsible for the uptime of the entire
solution
2 Systems Support
3 Hardware
4 LAN Networking and
Horizontal Connectivity
5 Tech. Support for 3 yrs.
6 Software for Rollout Unbundled only when the NIC/State agency
is to develop the application.
7 Application Support It should be the same agency, which has
developed the application
8 Data digitization Given the profile of agencies undertaking
the data entry work, the State / UT may
decide to “unbundle” it from the SI’s
responsibility and undertake a tender at a
District / Division level. However in such
cases, the State /UT would have to
undertake the responsibility for developing
the data entry front end application, the
database formats, etc.
9 Training “General Awareness” training can be
unbundled from the SI’s scope of work.
“Application Training” has to be the
responsibility of the agency who has
developed the application.
10 Site Preparation Can be unbundled; as it is not a part of the
technical solution
43
Scope of Services – Application
Development Strategy (5/5)
• Pilot State with NIC as SI
• eDistrict Application related section can be taken out from the RFP and shared with
NIC directly
• Pilot State with Non NIC agency as SI
• State / UT should include eDistrict Application related section in the RFP for State-
wide rollout
• Functional and technical details of existing application shall become part of this
section
• Pilot State with Non NIC agency as SI but wishes to appoint NIC as SI for State
Wide rollout
• State / UT may decide to select NIC application form other state state-wide roll out
of e-District project
• eDistrict Application related section can be taken out from the RFP and can be
shared with their State’s NIC directly
44
Payment Schedule (1/3) S.
No
Milestone % of
Total
Fees
Basis of Approval
1 Approval of Final SRS 5% Minutes of meeting of the Apex
Committee approving the report
2 UAT of the e-District Application by Apex
Committee, deployment of necessary
hardware at SDC
[The above needs to be revised as per the
Scope of work of the SI]
5% Minutes of meeting of the Apex
Committee approving the e-
District application for all
services identified in the DPR.
3 Successful District Readiness for all offices,
i.e. Completion of all activities /
commissioning of all hardware &
networking equipment in a district; i.e.
[The above needs to be revised as per the
Scope of work of the SI]
15% Approval of the District Collector
4 STQC Certification 5% Copy of the STQC certification
5 “Go-Live” in at least 25% Districts 10% Definition of “Go-Live” is
appended below 6 “Go-Live” in at least 50% Districts 5%
7 “Go-Live” in at least 75% Districts 5%
45
Payment Schedule (2/3) S.
No
Milestone % of
Total
Fees
Basis of Approval
8 “Go-Live” in 100% Districts 5% Definition of “Go-Live”*
9 Operations and Maintenance Phase 36% To be paid quarterly (3% per
quarter) for 36 months
10 Successful Exit Management
9%
Minutes of meeting of the Apex
Committee
Total 100%
Definition of Go-Live
1. Go-Live of 25 services as provided in the DPR are made live subject to coverage of all 5
Mandatory Categories and 5 Optional Categories. “Go-live” for these 25 services would imply at
least the following number of transactions per month for a period of 3 consecutive months for that
service based on the Population of the District as following
a) Districts with population < 5 Lakhs atleast 10 transactions per month for each service
b) Districts with population > 5 Lakhs but < 10 lakhs atleast 20 transactions per month for each
service.
c) Districts with population > 10 Lakhs atleast 30 transactions per month for each service.
46
Payment Schedule (3/3) 2. Among the services listed in the DPR, atleast 10 services should attain high volume of
transactions for three consecutive months in that district. High volume of transactions are
defined as
a) Districts with population < 5 Lakhs - High Volume services would be those defined as at
least 50 transactions per month per service for the entire district
b) Districts with population < 10 Lakhs but > 5 Lakhs High Volume services would be those
defined as at least 100 transactions per month per service for the entire district
c) Districts with population > 10 Lakhs High Volume services would be those defined as at
least 150 transactions per month per service for the entire district
3. At least three of the “High Volume Services” as defined above in S No. (2) should be
amenable to delivery across the counter, or Category A service as defined in the Integrated
framework for delivery of e-District services http://www.mit.gov.in/content/e-district-guidelines
4. The aggregate transactions for all services (including High Volume services) made live, out of
the services included in the DPR, reach the following levels for at least three consecutive
months in that district
a) Districts with population < 5 Lakhs – at least 750 transactions per month for the entire
district
b) Districts with population < 10 Lakhs but > 5 Lakhs - at least 1500 transactions per month for
the entire district
c) Districts with population > 10 Lakhs - at least 2500 transactions per month for the entire
district
47
eDistrict Incentive Scheme (1/2) S.
No
Incentive Scheme Incentive
Amount
State Level Incentives
1 IT Secretaries of those States in which more than 75% of the
districts complete the eDistrict Project one month ahead of schedule
will get an incentive for their entire team
Rs. 2,00,000 each
2 Category I: States with < 10 districts
District Collector who is first to implement the e-district project in the
State
Rs. 1,00,000
3 Category II: States with > 10 districts but < 30 districts
Two prizes would be awarded to the District Collectors who are the
first and second to implement the e-district project in the State
1st : Rs. 1,00,000
2nd: Rs. 75,000
4 Category III: Large States with > 30 districts
Three prizes, would be awarded to the District Collectors who are
first, second and third to implement the e-district project
1st : Rs. 1,00,000
2nd: Rs. 75,000
3rd: Rs. 50,000
5 District Collectors who are able to implement the eDistrict Project in
their districts a month ahead of the schedule will get an incentive Rs. 50,000 each
48
eDistrict Incentive Scheme (2/2) S.
No
Incentive Scheme Incentive
Amount
National Level Incentives
1 District Collectors who are first, second and third to implement the e-
district project in their district would be given prizes
1st Rs. 3,00,000
2nd Rs. 2,25,000
3rd Rs. 1,50,000